What evidence can you share that demonstrates the impact of the engagement?
Our website transformed into a findable and user-friendly platform. We now have social media and advertising that specifically target our audience. Our Google Analytics has improved across metrics, and we’re funneling sales through Amazon.
How did Sobefy E-Commerce Agency perform from a project management standpoint?
Because my strengths lie within the entertainment industry, I’m not that knowledgeable about online matters. Oscar was extremely patient and took the time to tell me what he was doing and why. He made us feel comfortable by working to understand our needs.
I’ve stayed with them because of their ability to explain the what and why behind the solutions. Oscar educates us and makes it easy to move forward. He’s also flexible and reliable. If it’s 10:00 at night and I’m uncomfortable about something, I can call him and he’ll answer. He’s honest and has a good personality.
He listens, works fast, and stays on schedule. If he commits to a deadline, he’ll meet it 90% of the time. They truly delivered the best possible solution to achieve our goals.
What did you find most impressive about them?
His willingness and creativity impressed us the most. Oscar’s work ethic is great. For example, after a project is complete, he zips up the files and provides us a copy. Everything is transparent. It’s nice that we don't depend on him to operate. Compared to other partners we've had in the past, they're more reliable and honest.
Are there any areas they could improve?
Because Oscar takes this work so seriously, he tries to do everything. That can be overly accommodating.
Do you have any advice for potential customers?
Buckle your seat belt because Oscar is a go-getter. You have to be willing to add to what he delivers. He’s serious about his work.