Snowdog is a company that excels at growing and scaling eCommerce businesses. Our innovative solutions allow us to help you transform your eCommerce and build great customer experiences. We are specialists in Unified Commerce, Digital Accessibility, UX/UI Design.
Unified Commerce is a strategy that unites all of your commerce channels, creating a seamless customer experience across all touchpoints. We can help you implement a unified commerce approach that will increase sales, boost customer engagement, and drive growth.
Digital Accessibility is the practice of making digital content and technology available to people with disabilities. We believe that everyone should have equal access to digital content, and we can help you ensure that your website or app is accessible to all users.
UX, UI, and Product Design are critical components of any digital project. We help our clients create user-centered designs that are intuitive, engaging, and visually appealing. Our team of experienced designers can help you craft a digital experience that stands out from the competition.
Our services include commercetools, BigCommerce, Adobe Commerce/Magento, and Unified Commerce implementations; Mobile Solutions Digital Accessibility Audits and Improvement. We're keen on User Experience and User Interface Designs works that we complement with Eye Tracking Research.
We're all in for innovation that's why we spend time working on robots—Pepper and NAO.
We are also proud to be a great team and a great place to grow in your chosen direction. Our team at Snowdog is a Creative Digital Studio that specializes in Commerce and Mobile solutions. Whether you are a small business or a large company, we deliver the best solutions that give you the strongest advantages.
We can help develop your project anytime and anywhere.
Accelerating businesses with Unified Commerce solutions is our passion, so be sure that your questions will be answered.
Clients were impressed by Snowdog's creativity and technical understanding. Their ability to discuss and test designs in detail before implementation was particularly noted.
High Responsiveness
Snowdog's quick response to client needs and urgent issues was frequently mentioned. Their ability to address concerns promptly and efficiently contributed to successful project outcomes.
Expertise in Magento Development
Multiple clients praised Snowdog's deep knowledge and expertise in Magento development, highlighting their ability to handle complex projects and maintain legacy platforms. Their proficiency in this area makes them a go-to provider for e-commerce solutions.
High Client Retention
Snowdog enjoys high client retention rates, with clients returning for multiple projects over several years. This loyalty is attributed to their consistent performance and the quality of their work.
Consistent Quality and Innovation
Clients consistently reported high-quality deliverables and innovative solutions from Snowdog. This includes continuous online store operations, sales growth, and the introduction of new features and markets.
Magento Commerce Maintenance for Oral Care Solutions Co
Other IT Consulting and SI
$10,000 to $49,999
Apr. - Aug. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Snowdog’s expertise was impressive. They’re clearly Magento Commerce masters."
Aug 26, 2021
Dir. of Digital Transformation Strategy & Services, Sunstar Global
Kelly Hungerford
Consumer Products
Switzerland
1,001-5,000 Employees
Phone Interview
Verified
A global provider of oral care solutions tapped Snowdog to maintain their dated Magento Commerce. The team made updates, upgraded the customer experience, and migrated the legacy code to another AWS.
Snowdog’s services allowed for zero downtime on the platform, even while the legacy code was being migrated. Their expert team exhibited stellar response times and a high level of investment in the project. The client appreciated their proactive approach and succinct communication.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Sunstar is a global provider of oral care solutions. Oral care is one of the company’s four business divisions and I’m the director of digital transformation strategy, and services for their consumer group, which it falls under. I work specifically on frontend technologies and marketing.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Snowdog?
Some of our smaller brands for running on a very old version of Magento, so we needed a certified Magento Commerce expert who could still handle the very first version of the platform until we can migrate to a new one.
SOLUTION
What was the scope of their involvement?
The scope of the work was for two smaller brands that ran globally. Snowdog came in to assess the work of a previous agency and evaluate what needed to be done. They looked into the possibility of maintaining the legacy code on Magento 1.x.
Snowdog also managed the updates in order to extend the functionality and upgrade the customer experience. Their team made the changes, maintained them, and migrated the infrastructure from another AWS.
What is the team composition?
Our main points of contact were very streamlined. Dorota (Project Manager) kept everything effortlessly orchestrated and we only had one other contractor that we’d speak with. They had a team of around five people working on the backend.
How did you come to work with Snowdog?
There are very few organizations in Europe that want to handle older technology because everyone has moved on to the newer versions of Magento. Even our current technology partner couldn’t help us with our needs.
Snowdog, however, offered to maintain this legacy platform even after Adobe has ceased maintenance. I heard about them through a group that I’m involved in called Adobe Insiders.
How much have you invested with them?
We spent between €25,000–€40,000 (approximately $30,000–$47,000 USD).
What is the status of this engagement?
The project ran from April 2020–August 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Snowdog did great. We had no downtime or disruption in service. Our end users didn’t even know that there was a code migration because everything was so flawless. It was important that we kept the continuity of service since we had strict deadlines to be met with no extensions.
The team respected our internal service-level agreement (SLA) and got us an offer in two days, which was a really fast response time. That was probably our biggest KPI. They were always on time and never over budget.
How did Snowdog perform from a project management standpoint?
When there were urgent issues, Snowdog immediately responded within 24 hours. The communication was very succinct and their English was exceptionally good.
Snowdog used Redmine to keep everything logged. They were very organized, professional, and pleasant to work with. At no point in time did we have to chase them. Kuba (CEO) was also extremely proactive and invested in the project. We could ask him anything.
What did you find most impressive about them?
Snowdog’s expertise was impressive. They’re clearly Magento Commerce masters.
Are there any areas they could improve?
They are so pragmatic and down to business that I would advise them to ramp up their communication and presentation deck when they come to work with larger organizations. Big corporations are accustomed to seeing fully baked documents with a little pizzazz. Snowdog could benefit from putting a little more gloss on their documentation and contracts. They deserve to put more fluff into their branding.
Do you have any advice for potential customers?
Be open to using Snowdog’s project management tools and ask the team for a full presentation of their services. Their expertise extends to beyond Magento Commerce and CMS.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & Mobile App Development for E-Commerce Store
Custom Software Development
Confidential
June 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Every team member was very involved in the project and it was a pleasure to work with them."
Aug 5, 2021
Product Owner, eobuwie
Bartosz Szrymski
Consumer Products
Zielona Gora, Poland
501-1,000 Employees
Online Review
Verified
A footwear and accessories e-commerce platform chose to partner with Snowdog in order to rapidly develop a new e-commerce platform for their business and facilitate their foreign expansion.
The Snowdog team accomplished all of their tasks for the project in a timely and professional manner. Every member of the team was involved which allowed all of the deliverables to be of the highest quality when it was delivered to the company. The company found it pleasant working with Snowdog.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the product owner of company which is the most innovative leader in online sales of footwear and accessories.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Snowdog, and what were your goals?
We hired Snowdog to help with foreign expansion and rapid development by implementing a new e-commerce platform.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were looking for a team that would turn a bag of our ideas into a ready-made solution.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
At the beginning, our goal was to migrate existing sites. Then we focused on implementing new markets, adding more and more innovative solutions.
How many people from the vendor's team worked with you, and what were their positions?
We established the scope and priorities of all issues with PM. We also had contact with backend and frontend developers, if required by the task. Their number varied and the team grew depending on the project.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The results were satisfactory. The tasks were accomplished with the highest quality.
Describe their project management style, including communication tools and timeliness.
We had weekly meetings with their project manager, who reported on the progress of the work. If there were any delays, they let us know ahead of time. We used Slack, Jira, Redmine to communicate.
What did you find most impressive or unique about this company?
People. Every team member was very involved in the project and it was a pleasure to work with them.
Are there any areas for improvement or something they could have done differently?
Nothing is spring to my mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Creative Ad Agency
Web Development
$10,000 to $49,999
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They provided everything that we asked for and were always on top of communicating and delivering a really good product at the end."
Aug 26, 2016
Digital Director, Branding Agency
Anonymous
IT Services
San Diego, California
Phone Interview
Verified
SNOWDOG was hired to do software development for a branding agency, primarily focusing on Magento and WordPress.
SNOWDOG received mostly positive ratings across the board. The quality of the product they delivered as well as their ability to stick to the project timeline were two of their biggest strengths.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We are a creative ad agency. We primarily work on branding, messaging, and web design services. We've been working with SNOWDOG for a couple years now. They did a lot of our initial web development projects and some of our more robust e-commerce solutions as well.
I am the Digital Director here. I oversee all of our digital initiatives, primarily building websites and launching marketing campaigns.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with SNOWDOG?
One particular challenge was for one of our clients integrating into their ERP [enterprise resource planning] system which was outdated, but also talking between Magento, that ERP system, and then a third party that connects all three of them. It was a really complicated process where we had three different developers, and SNOWDOG helped with all of the documentation and planning.
SOLUTION
What was the scope of their involvement?
The scope is development with either WordPress or Magento, primarily focusing on Magento, doing a full design conversion, doing the architecture, pretty much hosting and setting up development production servers for us, and really just pushing everything out. They have a customized feedback portal that allowed us to go in and be able to do QA [quality assurance] on all of our projects. We could put a response in and it would provide us feedback and answer any questions. It was a really nice, streamlined process for us.
How did you come to work with SNOWDOG?
I don't actually know that because they started with us before I came on board. It might have been a referral or it might have been just found on the web.
How much have you invested with SNOWDOG?
Most projects have been between $15,000 and $20,000. The more complex builds have been significantly more.
What is the status of this engagement?
We are not working with them at the moment, but we would if any projects come up. The last time we worked with them was in January of last year. They were doing some QA for us.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We don't really have any metrics, other than the fact that they built that portal for us. That was pretty much what tracked all of the engagements and the back-and-forth.
How did SNOWDOG perform from a project management standpoint?
Good. They obviously provided us with a tool to help us streamline our feedback and QA process. They were always good with communication. From my understanding, no deadlines were ever missed outside of anything that was related to the client pushing back. They were always good at being on time, delivering what we asked for, and answering any questions.
What did you find most impressive about SNOWDOG?
They're really good at what they do, which is Magento and e-commerce development. I think if I have any project related to Magento or e-commerce solutions, they are, in my mind, the first company I would ever go to for developing Magento websites.
Are there any areas SNOWDOG could improve?
Not that I know of. It's really good. Maybe they could have been cheaper if they wanted to be.
RATINGS
4.5
"It's an aggregate of everything else."
Quality
5.0
Service & Deliverables
"They provided everything that we asked for, and were always on top of communicating and delivering a really good product at the end."
Schedule
5.0
On time / deadlines
"Really good. They gave us a portal to make sure all feedback and timelines are met, and knew where they were in each step of the way. They were also good at keeping in touch with communication."
Cost
4.0
Value / within estimates
"At the beginning, it was really cost effective, but towards the end, I think it started to increase more so it wasn't becoming as cost effective. They're still good for what they do and what they charge."
Willing to Refer
5.0
NPS
"We loved using them. I couldn't see anybody not liking them.
Development for E-commerce Solution Company
Custom Software Development
Confidential
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their entire staff is always encouraged to keep getting better and better, whether through training or new challenges..."
Aug 26, 2016
CEO, IronPlane
Robert Giovannini
Information technology
Portland, Maine
Phone Interview
Verified
SNOWDOG was hired to do Magento development for an e-commerce website development company. Their services expanded into developing on iOS and Android platforms.
The client has had a four year relationship with SNOWDOG, and continues to work with them as their primary developers. The client noted the expertise and knowledge they bring to every project they're involved with.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
IronPlane is a full-service e-commerce website development company. I am the owner.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with SNOWDOG?
We were looking for the best Magento developers to partner with us, and so we discovered SNOWDOG. We wanted a reliable team that had a deep knowledge of Magento and understood what it takes to run complex projects. We started off with a small project and have since grown rapidly with them. SNOWDOG is a phenomenal company; well run and well managed. They hire only the best on their team to a point where we exclusively use them for our development work.
SOLUTION
What was the scope of their involvement?
It’s very specific. We do Magento website development, and iOS and Android development. I work closely with their owner to scope out complex projects. We then work with their development team and their project architects to further refine that. From there, we go back and forth between my core team and the team that manages the tasks and executes on the projects and milestones.
How did you come to work with SNOWDOG?
They did the work on a particular Magento extension years ago. They were core in building that extension for another company, and I asked that company who did it because I really was impressed with the quality I saw.
How much have you invested with SNOWDOG?
We probably do 50 plus projects with them a year. Unfortunately, we don’t release any figures.
What is the status of this engagement?
We discovered them four years ago. It’s to a point where we communicate every 20 minutes.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
If you go to my site, IronPlane.com, and look under Our Work, you’ll see a couple of case studies. That would probably give you the best overall. We probably have about a 95% retention rate. We land a project, we do the work, and then they do our hosting and maintenance support agreements and stay with us year after year.
How did SNOWDOG perform from a project management standpoint?
Excellent. Very involved and very disciplined.
What did you find most impressive about SNOWDOG?
I think there’s three really important points to note here. One is that they are a dedicated Magento development shop. They’re not spread too thin; they are a deep-dive in terms of expertise. The owner was named one of 20 Magento masters by Magento, out of thousands of potential candidates this year. They run an organization that is very education-oriented. Their entire staff is always encouraged to keep getting better and better, whether through training or new challenges and such.
Are there any areas SNOWDOG could improve?
Like any company that’s good and growing, they continue to deal with challenges of how to keep the service level where it is, or improve it while also scaling the business. That’s a great challenge to have. We all struggle with that, which is good.
Snowdog developed an e-commerce website for a car parts retailer. The team is also responsible for payment integration, mobile app compatibility, digital marketing, and store maintenance.
Snowdog’s work has resulted in constant and reliable online store operations, sales growth, and innovation. The team is highly communicative, and internal stakeholders are particularly impressed with the vendor's creativity and technical understanding.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the founder, Chairman of the Board of Moli Serwis Pawel Molinski
Describe what your company does in a single sentence.
We sell Land Rover & Jaguar new parts
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Snowdog to accomplish?
e-commerce
website
SOLUTION
How did you find Snowdog?
Referral
Why did you select Snowdog over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Designing an online store, maintaining the work of the online store, introducing new payment channels, introducing new delivery methods, server coordination, creating a mobile application, introducing new products, preparation of advertising campaigns in the store.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Continuous and reliable operation of the online store, constant sales growth, introducing innovations that were not present in other stores in our trade
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All designs are discussed in detail and tested before publishing. And it works! And the most important - on time! They're very quick to respond to our requests.
What was your primary form of communication with Snowdog?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Creativity, a simple and understandable way of communication for me.
Are there any areas for improvement or something Snowdog could have done differently?
Every customer wants to pay as little as possible, and so do I. But I know that high quality has a cost. :)
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