If you ain't the lead dog, scenery never changes

Omni-channel commerce & mobile custom solutions and consultancy. Magento Enterprise Partner, with certified specialists on board we can support most challenging and demanding projects.

 
$50,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2006
Show all +
Poznan, Poland
headquarters
other locations

Portfolio

Key clients: 
MARS, eobuwie.pl SA
efootwear.eu Image

efootwear.eu

Magento Commerce (formerly known as Enterprise) powering one of the biggest cross-border and omni-channel show/fashion store in CE region. Implemented and maintained for eobuwie.pl SA. Awarded in Las Vegas 2018 as the Most Innovative Consumer Experience.

Reviews

Sort by

Web Development for Creative Ad Agency

"They provided everything that we asked for and were always on top of communicating and delivering a really good product at the end."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

SNOWDOG was hired to do software development for a branding agency, primarily focusing on Magento and WordPress.

The Reviewer
 
Greater San Diego Area
Digital Director, Branding Agency
 
Verified
The Review
Feedback summary: 

SNOWDOG received mostly positive ratings across the board. The quality of the product they delivered as well as their ability to stick to the project timeline were two of their biggest strengths.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a creative ad agency. We primarily work on branding, messaging, and web design services. We've been working with SNOWDOG for a couple years now. They did a lot of our initial web development projects and some of our more robust e-commerce solutions as well.

I am the Digital Director here. I oversee all of our digital initiatives, primarily building websites and launching marketing campaigns.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SNOWDOG?

One particular challenge was for one of our clients integrating into their ERP [enterprise resource planning] system which was outdated, but also talking between Magento, that ERP system, and then a third party that connects all three of them. It was a really complicated process where we had three different developers, and SNOWDOG helped with all of the documentation and planning.

SOLUTION

What was the scope of their involvement?

The scope is development with either WordPress or Magento, primarily focusing on Magento, doing a full design conversion, doing the architecture, pretty much hosting and setting up development production servers for us, and really just pushing everything out. They have a customized feedback portal that allowed us to go in and be able to do QA [quality assurance] on all of our projects. We could put a response in and it would provide us feedback and answer any questions. It was a really nice, streamlined process for us.

How did you come to work with SNOWDOG?

I don't actually know that because they started with us before I came on board. It might have been a referral or it might have been just found on the web.

How much have you invested with SNOWDOG?

Most projects have been between $15,000 and $20,000. The more complex builds have been significantly more.

What is the status of this engagement?

We are not working with them at the moment, but we would if any projects come up. The last time we worked with them was in January of last year. They were doing some QA for us.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We don't really have any metrics, other than the fact that they built that portal for us. That was pretty much what tracked all of the engagements and the back-and-forth.

How did SNOWDOG perform from a project management standpoint?

Good. They obviously provided us with a tool to help us streamline our feedback and QA process. They were always good with communication. From my understanding, no deadlines were ever missed outside of anything that was related to the client pushing back. They were always good at being on time, delivering what we asked for, and answering any questions.

What did you find most impressive about SNOWDOG?

They're really good at what they do, which is Magento and e-commerce development. I think if I have any project related to Magento or e-commerce solutions, they are, in my mind, the first company I would ever go to for developing Magento websites.

Are there any areas SNOWDOG could improve?

Not that I know of. It's really good. Maybe they could have been cheaper if they wanted to be.

4.5
Overall Score It's an aggregate of everything else.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Really good. They gave us a portal to make sure all feedback and timelines are met, and knew where they were in each step of the way. They were also good at keeping in touch with communication.
  • 4.0 Cost
    Value / within estimates
    At the beginning, it was really cost effective, but towards the end, I think it started to increase more so it wasn't becoming as cost effective. They're still good for what they do and what they charge.
  • 5.0 Quality
    Service & deliverables
    They provided everything that we asked for, and were always on top of communicating and delivering a really good product at the end.
  • 5.0 NPS
    Willing to refer
    We loved using them. I couldn't see anybody not liking them.

Development for E-commerce Solution Company

"Their entire staff is always encouraged to keep getting better and better, whether through training or new challenges..."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

SNOWDOG was hired to do Magento development for an e-commerce website development company. Their services expanded into developing on iOS and Android platforms.

The Reviewer
 
Portland, Maine
Robert Giovannini
CEO, IronPlane
 
Verified
The Review
Feedback summary: 

The client has had a four year relationship with SNOWDOG, and continues to work with them as their primary developers. The client noted the expertise and knowledge they bring to every project they're involved with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

IronPlane is a full-service e-commerce website development company. I am the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SNOWDOG?

We were looking for the best Magento developers to partner with us, and so we discovered SNOWDOG. We wanted a reliable team that had a deep knowledge of Magento and understood what it takes to run complex projects. We started off with a small project and have since grown rapidly with them. SNOWDOG is a phenomenal company; well run and well managed. They hire only the best on their team to a point where we exclusively use them for our development work.

SOLUTION

What was the scope of their involvement?

It’s very specific. We do Magento website development, and iOS and Android development. I work closely with their owner to scope out complex projects. We then work with their development team and their project architects to further refine that. From there, we go back and forth between my core team and the team that manages the tasks and executes on the projects and milestones.

How did you come to work with SNOWDOG?

They did the work on a particular Magento extension years ago. They were core in building that extension for another company, and I asked that company who did it because I really was impressed with the quality I saw.

How much have you invested with SNOWDOG?

We probably do 50 plus projects with them a year. Unfortunately, we don’t release any figures.

What is the status of this engagement?

We discovered them four years ago. It’s to a point where we communicate every 20 minutes.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

If you go to my site, IronPlane.com, and look under Our Work, you’ll see a couple of case studies. That would probably give you the best overall. We probably have about a 95% retention rate. We land a project, we do the work, and then they do our hosting and maintenance support agreements and stay with us year after year.

How did SNOWDOG perform from a project management standpoint?

Excellent. Very involved and very disciplined.

What did you find most impressive about SNOWDOG?

I think there’s three really important points to note here. One is that they are a dedicated Magento development shop. They’re not spread too thin; they are a deep-dive in terms of expertise. The owner was named one of 20 Magento masters by Magento, out of thousands of potential candidates this year. They run an organization that is very education-oriented. Their entire staff is always encouraged to keep getting better and better, whether through training or new challenges and such.

Are there any areas SNOWDOG could improve?

Like any company that’s good and growing, they continue to deal with challenges of how to keep the service level where it is, or improve it while also scaling the business. That’s a great challenge to have. We all struggle with that, which is good.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer