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Your testing done right

4.8
5 reviews

We provide testing and debugging services for publishers and developers.

Our mission:
Eliminate the unintended suffering in video games

From hyper-casual fun to complex AAA projects.
We help to build a future where everything is working as intended.

We are the first QA company with a focus on game testing in Ukraine.

Our team was united by an opportunity to join the global gaming industry and provide value for both gamers and developers.

We maintain the testing process for some of the best and biggest games in the world. Our skills are best suited for creating a tailored testing procedure that will perfectly suit the needs of the project.

Started as a single-client team focused on providing QA for just one project we then gradually realized our potential as a games-oriented QA laboratory on an international scale.

Let’s make a dream of a better world come true!

READ MORE...
 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2013
Show all +
Kharkiv, Ukraine
headquarters
  • Suzdal’s’ki Ryady, 12/1
    Kharkiv, KL 61052
    Ukraine
    380671213321

Portfolio

Key clients: 

Zeptolab |  Playtika |  GameHouse |  Akupara Games |  Sports Illustrated Play |  Game House |  Pinxter |  Live Animations |  G5 Entertainment |  Awem 

Om Nom: Merge Image

Om Nom: Merge

The first release from Zeptolab Green publishing!

Help Om Nom save the forest.

 

Genre: Idle / Simulation

Publisher: ZeptoLab UK Limited

Platforms: iOS and Android (Google Play / Amazon)

 

Top-tier team – 2 Full-time QA testing from a soft launch

CATS: Crash Arena Turbo Stars Image

CATS: Crash Arena Turbo Stars

Downloaded over 50,000,000 times. Game of the Year 2017 on Google Play.

Genre: Action / PvP Multiplayer

Publisher: ZeptoLab UK Limited

Platforms: iOS and Android (Google Play / Amazon)

6 Full-time QA and up to 12 QA's on a full test. Testing from a soft launch

SportsSignUp Play Image

SportsSignUp Play

SI Play Mobile App is part of SportsEngine, Inc. an NBC Sports Group

Empowering athletes, parents, coaches, and sports organization administrators.

Genre: Sports Team & Club Management

Publisher: Sports Illustrated Play LLC

Platforms: iOS + Android (Google Play) + Popular Web Browsers

Hoverloop Image

Hoverloop

Multiplayer arena shooter featuring customizable hover drones in high-speed combat. 

Genre: Multiplayer Arcade Arena Combat / Action   

Publisher: Cronos Interactive

 

Hidden City®: Hidden Object Adventure Image

Hidden City®: Hidden Object Adventure

#1 Most Popular Hidden Object Game In the World!

Downloaded and installed over 10,000,000 times. Editors' Choice Game on GooglePlay.

Genre: Hidden Object

Published exclusively by G5 Entertainment AВ

Little Hippo® Come-to-Life™ Image

Little Hippo® Come-to-Life™

AR books that exist at the intersection of gaming and reading

Augmented World Expo 2018 – Auggie Best AR Game Awards Finalist

Publisher: Tigra Live Animations LLC

Platforms: iOS + Android (Google Play) 

COLINA: Legacy Image

COLINA: Legacy

Alex wakes to find himself alone and in need of escape. 

Genre: Psychological Horror 

Publisher: Chance6 Studios

Star Vikings Forever Image

Star Vikings Forever

Downloaded over 100,000 times. Editors' Choice Game on GooglePlay.

Google Play Best Indie 2017

Genre: Puzzle/RPG 

Publisher: Akupara Games 

Sin Slayers Image

Sin Slayers

Indie Prize Casual Connect Serbia 2019.
Release – 5 September, 2019

Genre: Indie, RPG, Strategy

Publisher: Black Tower Entertainment

Heart's Medicine - Hospital Heat Image

Heart's Medicine - Hospital Heat

Downloaded over 1.000.000 times. Editors' Choice Game on GooglePlay

Genre: Adventure / Casual 

Publisher: GameHouse

Cut the Rope: Magic Image

Cut the Rope: Magic

Downloaded over 20,000,000 times. Kidscreen Awards 2017: Best Game App

Genre: Puzzle

Publisher: ZeptoLab UK Limited

My Fun Story Image

My Fun Story

Become a chief architect – customize, and decorate 60s' theme park to perfection. 

Genre: Match3

Publisher: Dream Team Studio

Game of Lords Image

Game of Lords

Overthrow the traitors and find new allies among the Lords of the Valley.

Genre: Strategy

Publisher: Samberdino

OneReach.ai Image

OneReach.ai

Low-code/no-code platform for building AI & bots.

A suite of tools for creating automated conversations & tasks. 

Publisher: OneReach

Platforms: Popular Web Browsers

Privet – date, chat, meet Image

Privet – date, chat, meet

Dating service for CIS-countries.

Swipe right to like, swipe left to pass. Chat and date in real life.

Publisher: Privet Mobile Ltd.

Reviews

4.8
5 reviews
Sort by

QA for Game Development Co

"Their team was perfectly integrated into the process."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Ongoing
Project summary: 

SnoopGame QA tested a puzzle game, identified bugs, and helped the game company prepare for open access.

The Reviewer
 
51-200 Employees
 
Kiev, Ukraine
CEO, Game Development Co
 
Verified
The Review
Feedback summary: 

Customers have been satisfied with the final product. SnoopGame QA completed all of their tasks and was communicative throughout the process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Good afternoon. I’m the CEO of EFORB, a game development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SnoopGame QA?

Collaborated on project testing issues.

What were your goals for this project?

Identify bugs and prepare for open access.

SOLUTION

How did you select this vendor?

by recommendation

Describe the project in detail.

The game in the genre of puzzle.

What was the team composition?

manager and 2-4 testers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The guys coped with their task perfectly. The customer is satisfied.

How effective was the workflow between your team and theirs?

Communication was at a high level. Their team was perfectly integrated into the process. All is well.

What did you find most impressive about this company?

Reasonable price and good team.

Are there any areas for improvement?

Not found.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full-Stack Testing for Game

"...we were satisfied with SnoopGame work on every step of our cooperation."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2014 - June 2017
Project summary: 

SnoopGame QA implemented a full-stack test to resolve issues with the mechanics of a game. This involved a bug report, UX feedback, and regression testing.

The Reviewer
 
501-1,000 Employees
 
Kharkiv
Igor Afanasyev
Senior Producer, G5 Entertanment
 
Not verified
The Review
Feedback summary: 

The addition of a supplemental QA team allowed stakeholders to conserve their development resources. Now, they feel confident in the stability and functionality of their game. The team was responsive, worked quickly, and brought a depth of knowledge to the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Senior Producer in G5 Entertainment

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SnoopGame QA?

We’ve run an internal beta test with the help of SnoopGame. SG team performed a full-stack test that helped us to fix game mechanics and to get rid of bugs before game release

What were your goals for this project?

We wanted to ensure our game worked strictly in accordance with the documentation. Also, we wanted to receive feedback on our game from experienced gamers

SOLUTION

How did you select this vendor?

We’ve made research that gave us a list of QA companies. After initial contact with each there left 2 companies we would like to work with. SnoopGame Free Trial showed their high qualification level and convinced us to make a decision in their favor.

Describe the project in detail.

We’ve received QA lead on our project, who performed communication between our development team and SG QA. Each test iteration was accompanied by detailed Test report that included bug report, UX feedback and questions QA team faced with. After our development team fixed bugs, SG QA team performed regression testing and we moved to the next test iteration.

What was the team composition?

I only spoke with SG QA Lead, but I was made aware there were also 1 QA middle and 2 QA on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Adding an external QA team helped us to focus on a development stage. We’ve made a big content addon, that brought new mechanics and new campaign. We were sure in the quality and stability of our game and we were not afraid application crush or annoying bugs to spoil player’s gaming experience.

How effective was the workflow between your team and theirs?

QA Lead that was assigned to our project was easy to communicate with and provided us frequent updates. We connected over Skype once a week and used Discord for all other communication. Overall, I was pleased by the timeliness and effectiveness of the team.

What did you find most impressive about this company?

I was pleasantly surprised by the knowledge that SnoopGame had about game testing, UX and UI feedback, game mechanics. SG team helped us to perform testing on different platforms and several machines - old and new one PC builds. Also, we’ve got an opportunity to test our VR features that was really awesome. We have worked with other agencies, but this was a particularly positive experience. I will certainly engage with this QA team for our future projects.

Are there any areas for improvement?

There is always a way to improve your work. But we were satisfied with SnoopGame work on every step of our cooperation. We’ve made a product our players are satisfied with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Application QA Testing for Software Company

"We’re happy working with SnoopGame QA, and we turn to them for our QA needs."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

A software company developing business process automation apps for a third-party client hired SnoopGame QA to support with QA efforts. The team is set to provide their services for an upcoming internal app.

The Reviewer
 
51-200 Employees
 
Ukraine
Stan Kosenko
CEO, Zubi-Solutions
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the performance of the SnoopGame QA team’s quality of work, as well as the breadth of devices they’re able to offer for testing. The team’s performance has led to a successful ongoing partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Zubi-Solutions, a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SnoopGame QA?

We needed help with mobile app QA testing as we don’t have an inhouse QA department.

SOLUTION

What was the scope of their involvement?

The project was a three-sided contract between SnoopGame QA, us, and one of our clients who we were developing three mobile apps for. The team provided all of the QA support throughout the development for each app.

One of the apps automates business processes and has chatbot and CRM components, while the other two apps connected bots together to improve performance.

Concurrently, we’re developing our own project internally, which automates business processes specifically for restaurants. After our alpha test, we plan to use SnoopGame QA’s team for QA.

What is the team composition?

There are five people, but they change project to project.

How did you come to work with SnoopGame QA?

Three years ago, they hired me as a consultant regarding sales, and we had a pleasant experience. Once I got a project where we needed help with QA, we decided to partner with SnoopGame QA.

How much have you invested with them?

We’ve spent less than $10,000 on the project.

What is the status of this engagement?

We started working together in January 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy working with SnoopGame QA, and we turn to them for our QA needs.

How did SnoopGame QA perform from a project management standpoint?

We use Slack and GitLab. When we need to have a call with the customer, we use Skype. 

The SnoopGame QA team also has access to our Kanban boards, where we track all issues or task progress.

All of the documentation they provide through Google Sheets is clear and accessible.

What did you find most impressive about them?

SnoopGame QA is very easy to work with. When we first began conversations about the project, they gave us a short estimate of how long it would take, and we went forward from there. 

Also, they offer a lot of devices to test on, from Android 6 and up and iOS devices starting from 9. We appreciated having our choice of what devices we wanted to test the applications on. 

Are there any areas they could improve?

No. We’ve had a pleasant experience working with SnoopGame QA. They gave us a lot of advice on what should be done from the UI/UX perspective and technical parts.

Do you have any advice for potential customers?

Try them out. Give them a short task and see how they do if you’re worried about the quality or processes. If you don’t have a tracking system like Jira, they can set it up themselves.

5.0
Overall Score They’re a great company.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We spent a bit more time than expected but everything is fine.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    They can cover a small or large project.

Testing Mobile Application for AR Marketing Company

" Еverything was done according to the approved plan and terms of reference."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Nov. 2019
Project summary: 

SnoopGame QA tested AR mobile applications to ensure they operated well across different types of media.

The Reviewer
 
11-50 Employees
 
New York
Natalya Pavlenko
PR Director, Live Animations
 
Verified
The Review
Feedback summary: 

The testing helped stakeholders identify and fix any errors before the app was released to the store. All deadlines were met, and the team worked efficiently to ensure they met all internal requirements. It was easy to communicate with the team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Live animations Corp, We specialize in developing innovative augmented reality marketing solutions for children and family brands. Our offices are represented in 3 countries: USA, Germany and Ukraine. We offer a number of effective marketing solutions: from concept to finished product AR. We occupy leading positions in the world and enter the TOP 20 according to ratings of independent agencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SnoopGame QA?

Testing AR mobile applications of American customers.

What were your goals for this project?

Qualitatively and on time to test the operation of AR mobile applications on different types of media, find errors and send us for revision.

SOLUTION

How did you select this vendor?

Other company recommendations

Describe the project in detail.

They provided augmented reality app testing services for children's books in the United States. The work was carried out on different types of devices and according to different criteria.

What was the team composition?

We worked directly with the project manager, we did not communicate directly with the whole team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Competent testing of the application helps us identify all errors and eliminate them before publication in the store. This is a very important cycle and well-done testing helps to increase the rating of the application.

How effective was the workflow between your team and theirs?

The task and deadlines were set. The team worked professionally, their adjustments were minimal Еverything was done according to the approved plan and terms of reference

What did you find most impressive about this company?

Easy communication and quick understanding of the goal and effective result

Are there any areas for improvement?

по

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Testing for Multiplayer Game

"They were very structured."

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4.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
September 2019
Project summary: 

SnoopGame QA tested the UI and gameplay for a gaming company's new title. Throughout several rounds of testing, they reported any glitches, bugs, and hiccups.

The Reviewer
 
1-10 Employees
 
Belgium
Philippe Mesotten
Managing Partner, Not A Company
 
Verified
The Review
Feedback summary: 

At the end of testing, SnoopGame QA found a few bugs, which speaks to the quality of the game itself. They used Trello to keep track of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm managing partner of an indie gamedevelopment company located in Belgium.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SnoopGame QA?

Testing of user interface and gameplay for our game Hoverloop.

What were your goals for this project?

Check where UI/gameplay glitches, bugs or hiccups would appear.

SOLUTION

How did you select this vendor?

Through LinkedIn contact.

Describe the project in detail.

They had several testing rounds and reported all the bugs through Trello.

What was the team composition?

A team manager and a QA tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did not come up with lots of bugs, but that can also be a good thing ofcourse.

How effective was the workflow between your team and theirs?

We had fluent contact through Email and LinkedIn.

What did you find most impressive about this company?

They were very structured.

Are there any areas for improvement?

Non public report boards instead of Trello.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer