Snaptec

BACKGROUND

Please describe your company and position.

I am an Executive of MORTEK LLC

Describe what your company does in a single sentence.

E-commerce retail business 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Snaptec to accomplish?

• 1. Build a scalable and user-friendly e-commerce platform.
• 3. Streamline operations by integrating payments, logistics, and inventory systems.

SOLUTION

How did you find Snaptec?

• Online Search
• Clutch Site

Why did you select Snaptec over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Snaptec were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SnapTec delivered a comprehensive end-to-end solution that included: ● Designing and developing a modern, responsive e-commerce platform. ● Integrating third-party systems such as logistics providers, payment gateways, and inventory management. ● Launching digital marketing campaigns (social media) to increase visibility and customer acquisition.        

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results exceeded our expectations:

● Our new e-commerce platform is faster, scalable, and customer-friendly.

● Marketing campaigns generated strong traction and boosted online sales.

● Operations became smoother with integrated systems for logistics and payments.

● We noticed a significant increase in conversions and overall customer satisfaction.

SnapTec’s combination of technical expertise and marketing know-how made a real impact on our growth. We would strongly recommend them to any company looking for a reliable partner to scale digitally and run successful campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time , respond very quickly 

What was your primary form of communication with Snaptec?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

technical expertise with a clear understanding of business needs, which made the entire process smooth and effective. From strategy to execution, they delivered high-quality solutions on time and with excellent communication.

We were especially impressed by their proactive approach — they didn’t just build what we asked for, but also offered valuable recommendations that improved performance and efficiency. The support after delivery has been equally reliable, showing their commitment to long-term partnerships.

Snaptec was a professional, trustworthy, and innovative partner who we would highly recommend to any company looking to scale their digital capabilities.

Are there any areas for improvement or something Snaptec could have done differently?

All is good 

BACKGROUND

Please describe your company and position.

I am the Co- Founder of Mazaya LLC

Describe what your company does in a single sentence.

E-commerce 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Snaptec to accomplish?

• Build a scalable and user-friendly e-commerce platform.
• Launch and manage effective marketing campaigns to drive traffic and conversions.
• Streamline operations by integrating payments, logistics, and inventory systems.
• Improve overall customer experience and boost conversion rates

SOLUTION

How did you find Snaptec?

Referral

Why did you select Snaptec over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Snaptec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SnapTec delivered a comprehensive end-to-end solution that included: 

Designing and developing a modern, responsive e-commerce platform. Integrating third-party systems such as logistics providers, payment gateways, and inventory management. 

Launching digital marketing campaigns (social media) to increase visibility and customer acquisition. 

Optimizing user flows to improve checkout speed and overall conversion rate. 

Providing continuous technical support and maintenance post-launch. 

They combined technical execution with strategic insights, ensuring every deliverable was aligned with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results exceeded our expectations:

Our new e-commerce platform is faster, scalable, and customer-friendly.

Marketing campaigns generated strong traction and boosted online sales.

Operations became smoother with integrated systems for logistics and payments.

We noticed a significant increase in conversions and overall customer satisfaction.

SnapTec’s combination of technical expertise and marketing know-how made a real impact on our growth. We would strongly recommend them to any company looking for a reliable partner to scale digitally and run successful campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated clearly at every stage, always met deadlines, and constantly offered creative recommendations beyond the original scope. What stood out most was their ability to act as a true partner — not just a vendor — who genuinely cared about our long-term success.

What was your primary form of communication with Snaptec?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The SnapTec team was professional, proactive, and highly collaborative. 

Are there any areas for improvement or something Snaptec could have done differently?

They are doing the right thing at the right time 

BACKGROUND

Please describe your company and position.

I am the Operation Manager of Rakaya

Describe what your company does in a single sentence.

F&B production 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Snaptec to accomplish?

• System solution

SOLUTION

How did you find Snaptec?

Referral

Why did you select Snaptec over others?

High ratings

How many teammates from Snaptec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

B2B business in F&B production supplying many clients in Riyadh and other regions, that required to build solution system to monitor the daily data transactions and inventory management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lifetime accurate data and stock management efficiency 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the project fulfilled on the time, the response fast as well 

What was your primary form of communication with Snaptec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their local company had a professional team, making it easy to communicate with them and receive prompt responses and results.

Are there any areas for improvement or something Snaptec could have done differently?

. 

BACKGROUND

Please describe your company and position.

I am the Director of Saudi Jawahir

Describe what your company does in a single sentence.

A place for luxury and distinctive goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Snaptec to accomplish?

• Create and manage an website

SOLUTION

How did you find Snaptec?

Referral

Why did you select Snaptec over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Snaptec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating and preparing a website for selling luxury perfumes, as well as a mobile application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is developing day by day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very punctual.

What was your primary form of communication with Snaptec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Team cooperation and speed

Are there any areas for improvement or something Snaptec could have done differently?

I expect there is room for improvement.

BACKGROUND

Please describe your company and position.

I am the Marketing of Jory Software

Describe what your company does in a single sentence.

Reem company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Snaptec to accomplish?

• E-commerce
• Marketing

SOLUTION

How did you find Snaptec?

Referral

Why did you select Snaptec over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Snaptec were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This has been a nice experience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good sales 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes and they responded very quickly 

What was your primary form of communication with Snaptec?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All are good

Are there any areas for improvement or something Snaptec could have done differently?

Good luck 

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Elfaleh Sports House, a company specializing in selling sports products, clothes, and machines.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Snaptec?

We needed help enhancing the digital experience of our retail sports products business. Our goals were to improve our e-commerce platform's performance to ensure a smoother shopping experience for our customers, optimize conversion rates by enhancing the UI and checkout flow, integrate better tracking and analytics to monitor customer behavior and improve decision-making, and support our marketing initiatives with a more reliable technical infrastructure and faster implementation of campaigns. Overall, the objective was to create a more seamless, scalable, and customer-friendly online shopping journey that reflected our brand standards.

SOLUTION

What was the scope of their involvement?

Snaptec has handled the technical implementation and optimization of our e-commerce platform. The scope of work includes enhancing website performance and loading speed to improve UX, optimizing the checkout process to reduce cart abandonment, implementing analytics and event tracking to better understand the customer journey and behavior, supporting marketing integrations such as promotional banners, tracking pixels, and conversion funnels, and providing technical support and troubleshooting during campaign launches and high-traffic periods.

What is the team composition?

We’ve worked with five teammates from Snaptec.

How did you come to work with Snaptec?

I came across Snaptec through an online search. Their profile and portfolio caught my attention, which led me to reach out and explore working with them. I chose them because they demonstrated a clear understanding of our requirements from the very beginning. Their communication was efficient, their technical expertise stood out compared to other vendors, and they presented a structured approach that gave us confidence in their ability to deliver. Additionally, their previous work and client feedback reflected consistency and reliability, which made them the preferred choice.

What is the status of this engagement?

We started working with Snaptec in October 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve observed several measurable outcomes that reflect clear progress and success after working with Snaptec. Our website’s performance has improved, with faster page load times and reduced downtime during peak traffic. Our checkout conversion rate has increased thanks to the optimization of the purchase flow, and our cart abandonment rate has lowered, resulting in a smoother UX and more reliable payment tracking. Our tracking and data accuracy have also enhanced, allowing us to monitor customer behavior more precisely and make data-driven decisions. Moreover, we’ve achieved a faster turnaround for marketing campaigns as technical implementation has become more efficient and coordinated. These improvements have directly contributed to a better customer experience and more efficient internal operations. We’ve tracked these improvements using specific tools and performance reports, not just general observation. We’ve relied on Google Analytics (GA) to monitor user behavior, conversion rates, and checkout funnels; performance dashboards to review page speed, session quality, and event tracking data; e-commerce reports to compare sales performance before and after the optimization; and internal campaign tracking sheets to measure execution speed and coordination efficiency. These tools have provided quantifiable insights, allowing us to clearly validate the progress achieved after Snaptec’s involvement.

How did Snaptec perform from a project management standpoint?

Snaptec’s project management is excellent, and they deliver on time. We mainly communicate via email and calls.

What did you find most impressive about them?

Snaptec fully understands their work and their commitment to Saudi brands.

Are there any areas they could improve?

They're one of the best choices we've made.