Smith Brothers Media, 3 Reviews, Address, Data & More

Full Service Digital Marketing Agency

Founded on the principles of innovation and transparency, Smith Brothers Media stands as a beacon of excellence in the ever-evolving digital landscape. We're not just another digital marketing agency; we are a comprehensive solution to all your digital needs.

$1,000+
$150 - $199 / hr
50 - 249
Cheltenham, Australia
Founded 2012

Total Reviews: 3

Average Referral Rating: 5.0 /5

Most Common Project Size: $10,000 to $49,000; $XX,XXX – $XXX,XXX

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Smith Brothers Media Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

timely (3)
experienced (2)
accessible (1)
dedicated (1)
great project management (1)
personable (1)
professional (1)
understands the needs of their clients (1)

Review Highlights

Desire for More In-Person Meetings

While generally satisfied, some clients expressed a desire for more frequent in-person meetings. This suggests an area where Smith Brothers Media could further enhance their client relationships.
Cost-Effective Solutions

Clients find Smith Brothers Media to offer good value for the cost, providing high-quality services at competitive prices. This makes them an attractive option for businesses looking for effective marketing solutions within budget.
High Client Satisfaction and Personalized Service

Smith Brothers Media is praised for their professionalism, dedication, and personalized service. Clients feel valued and understood, which fosters strong partnerships and satisfaction with the outcomes.
Responsive and Timely Project Management

Clients appreciate Smith Brothers Media’s responsiveness and timely delivery of project milestones. Communication via virtual meetings is effective, and the team is readily available to provide support as needed.
Strong Company Culture and Client Experience

Smith Brothers Media is recognized for their strong company culture and excellent client experience. Their reputation for delivering exceptional service and aligning with client values is highly regarded.
Successful Online Sales and Lead Generation

Smith Brothers Media has successfully driven online sales and lead generation for their clients, significantly improving online inquiries and brand visibility. Their expertise in online advertising is a key strength.

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Marketing Strategy Video Production
$10,000 to $49,999
Nov. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Their team is experienced and provides good cost for the value.”

Sep 11, 2023

General & Product Manager, Healthcare Company

Anonymous

Healthcare
Melbourne, Australia
11-50 Employees
Phone Interview
Verified

A healthcare company has hired Smith Brothers Media for video production and marketing services. The team is conducting market research and creating materials for social media and the client’s website.

The client has been satisfied with the work from Smith Brothers Media, and the video the team created met their expectations. The service provider is professional and consistently available. The client has been impressed with Smith Brothers Media's personalized service and overall dedication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a general and product manager for a healthcare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Smith Brothers Media?

We initially engaged Smith Brothers Media for video production and marketing services.

SOLUTION

What was the scope of their involvement?

Smith Brothers Media has created a short video for our website. Their team helped us clean up the script and create a storyboard. Smith Brothers Media has filmed, produced, and launched the video. We’re now moving on to the marketing phase, and Smith Brothers Media is discovering our target market, setting up the background software, and researching who we will market to.

Smith Brothers Media is also conducting analysis and providing guidance on where we should put our marketing dollars. Their team is creating our marketing material for Facebook, our website, and other outlets we want to grow into.

What is the team composition?

We work with 2–3 people, including a production person and a writer. More individuals have been working behind the scenes, but we haven't communicated with them.

How did you come to work with Smith Brothers Media?

My boss had previously worked with Smith Brothers Media. We interviewed a few different companies, but we thought Smith Brothers Media would be an ideal fit for our company and decided to move forward with them.

How much have you invested with them?

We’ve spent more than $20,000 AUD (approximately $13,000 USD).

What is the status of this engagement?

We started working together in November 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with the outcome of the video; our goal was to generate an emotive feeling from our audience, and we’ve succeeded with that. Smith Brothers Media has created a high-quality video, and we’ve been satisfied with everything they do.

How did Smith Brothers Media perform from a project management standpoint?

Smith Brothers Media delivers on time and is highly available. We know we can call them anytime, and they’ll provide support. We primarily communicate via Zoom.

What did you find most impressive about them?

Their team is highly professional, and Smith Brothers Media supplies a personal touch. We know they’re dedicated to the project, and they understand our needs. Their team is experienced and provides good cost for the value.

Are there any areas they could improve?

We’re pretty happy with the engagement, although we wish we could meet in person more often.

Do you have any advice for potential customers?

They'll be a great fit if you’re looking for a business that cares for you and offers a personalized touch. You won't get this level of experience and personal service for this cost anywhere else.

RATINGS

5.0

Advertising Content Marketing Marketing Strategy Web Design
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very responsive, and all deliverables came through on time."

Aug 20, 2023

CEO, iKeep Bookkeeping

Simon Allsop

Business services
Sydney, Australia
11-50 Employees
Online Review
Verified

Smith Brothers Media has provided branding services for an accounting and bookkeeping company.

Smith Brothers Media's efforts have driven more online inquiries for the client, aligning with their expectations. The team's responsiveness and effective communication have fostered a positive and productive partnership. Their expertise in online advertising has been a hallmark of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Simon Allsop

Describe what your company does in a single sentence.

iKeep is an outsourced accounting, bookkeeping and payroll business. We help small and medium sized businesses with their day to day accounting and payroll needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smith Brothers Media to accomplish?

Increased brand awareness
Online Sales Generation

SOLUTION

How did you find Smith Brothers Media?

Referral

Why did you select Smith Brothers Media over others?

High ratings
Pricing fit our budget
Great culture fit
Referred to me

How many teammates from Smith Brothers Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged SBM in 2021 when we wanted to drive more sales though online channels. At that stage, our brand was just 3 years old and we were not easy to find online - and even when we were found online, our website did not convey clear messaging on what we do, nor did it have the professional appearance that we wanted prospects to see as a first impression of working together.

Our key deliverable was to put iKeep on the map when a business owner was looking for accounting, bookkeeping or payroll support in their business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since engaging with SBM, online enquiries have become a daily occurrence. This was from a staring point of receiving ZERO before we started this project with them. We are also very happy with the look, feel and content on our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive, and all deliverables came through on time.

What was your primary form of communication with Smith Brothers Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They are clearly very experienced in online advertising, and we’re able to provide us with clear guidance on what we needed to be doing if we wanted to have a sales funnel coming though online.

Are there any areas for improvement or something Smith Brothers Media could have done differently?

None that I can think of.

RATINGS

5.0

Advertising Content Marketing Marketing Strategy Other Digital Marketing Other Marketing Video Marketing Web Development
$10,000 to $49,999
Jan. - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their excellent project management and timely delivery were impressive."

Aug 20, 2023

Director, Hashlock

Fletcher Roberts

Information technology
Australia
11-50 Employees
Online Review
Verified

Smith Brothers Media provided digital marketing services for a cybersecurity company. They oversaw the client's marketing strategy, lead generation efforts, brand positioning, and the creation of funnels.

Smith Brothers Media's work increased lead generation, brand recognition, and revenue growth. Their ability to meet deadlines and effectively manage projects was commendable. Their reputation for delivering exceptional client and customer experiences is noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Hashlock

Describe what your company does in a single sentence.

Blockchain Cyber Security and Smart Contract Auditing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smith Brothers Media to accomplish?

Marketing and Growth

SOLUTION

How did you find Smith Brothers Media?

Referral

Why did you select Smith Brothers Media over others?

Company values aligned

How many teammates from Smith Brothers Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing Strategy, Lead Generation and Brand Positioning. Digital Marketing Funnel Creation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lead Acquisition, Brand Awareness, and Revenue Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their excellent project management and timely delivery were impressive.

What was your primary form of communication with Smith Brothers Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Company Culture, Great Reputation, Client Experience

Are there any areas for improvement or something Smith Brothers Media could have done differently?

None

RATINGS

5.0

Locations (1)

41 - 49

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Smith Brothers Media

Full Service Digital Marketing Agency

Focus

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Smith Brothers Media Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Desire for More In-Person Meetings

Cost-Effective Solutions

High Client Satisfaction and Personalized Service

Responsive and Timely Project Management

Strong Company Culture and Client Experience

Successful Online Sales and Lead Generation

Video Production & Marketing Services for Healthcare Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding for Accounting & Bookkeeping Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for Cybersecurity Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

Smith Brothers Media

Full Service Digital Marketing Agency

1 Locations

Focus

Highly Rated Similar Providers

Smith Brothers Media Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Desire for More In-Person Meetings

Cost-Effective Solutions

High Client Satisfaction and Personalized Service

Responsive and Timely Project Management

Strong Company Culture and Client Experience

Successful Online Sales and Lead Generation

Video Production & Marketing Services for Healthcare Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding for Accounting & Bookkeeping Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for Cybersecurity Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)