Magento eCommerce experts

SmartMage a is a full-stack technology services company with the team of passionate hand-picked professionals. We are helping companies in developing innovation, achieving sustainable business growth and reliable IT solution. Our core offering is Magento eCommerce development for B2B & B2C and UI/UX design.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2013
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Opole, Poland
headquarters

Reviews

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Website Development for Skating Brand

"Contact with the customer and how much they are involved in the project are great." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2016 - Oct. 2019
Project summary: 

SmartMage provides ongoing web development services. To date, their largest project was building a new website for a rollerblading company.

The Reviewer
 
11-50 Employees
 
Poland
Tomasz Szymczyk
IT Manager, Spoko Brand
 
Verified
The Review
Feedback summary: 

Going beyond implementation to suggesting their own solutions, SmartMage has become a true partner. Their proactive communication and attentive service are notable, as are the sales and SEO results they’ve delivered.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Manager of IT

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartMage?

To develop a new website for a roller-blading website. 

What were your goals for this project?

Our goal was to make a good-looking and user-friendly online shop.

SOLUTION

How did you select this vendor?

Recommendation from other customer.

Describe the project and the services they provided in detail.

We have been working with SmartMage for almost 2 years. The biggest advantage of cooperation with this company is the ongoing contact and work flow, thanks to which we know what is being done and when it will be completed. This is a key aspect in terms of planning work and expenses.

SmartMage employees do nothing mindlessly. If the given task does not make sense for them, they communicate it and discuss whether the implementation of such a solution makes sense or suggest other quick fixes. They are very involved in projects that they implement and often suggest ideas for new solutions. So far, there has never been a task or error that could not be solved. Definitely worth the recommendation!

What was the team composition?

I was responsible for contact with SmartMage and they gave me 6 people who worked on my website.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

New website is awesome. Customer loves it. We are getting better and better in SEO and our sales are bigger - especially in mobile version of the website.

How was project management arranged and how effective was it?

We were working on Jira and Slack - contact was awesome. No problem with deadline - if something went wrong I was informed about it before deadline.

What did you find most impressive about this company?

Contact with the customer and how much they are involved in the project are great. 

Are there any areas for improvement?

For now - no. We had some issues but they were solved and now everything is working perfectly. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If there was any problems - I was informed earlier
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    All was done as I thought or even better.
  • 5.0 NPS
    Willing to refer