Full-service results-driven software development

SmartexLab is a custom software development company specializing in delivering both web and mobile products to small and mid-size businesses. Since 2014, we have been applying cutting-edge technology and our expert knowledge across multiple domains.

Our team of 70+ full-time in-house specialists and experts has helped dozens of organizations to successfully implement software solutions, solve business challenges and transform their digital presence.

Our focus is on software solutions for healthcare and fintech.

Web and mobile solutions for healthcare:

  • Dental software
  • Veterinary software
  • Hospital and clinic software
  • Physical therapy software
  • Pharmacy software

Web and mobile solutions for fintech:

  • Custom accounting software
  • Loan solutions
  • Leasing software
  • Custom mortgage software

Our main stack:

  • Front-end: Angular, ReactJS, Vue.js
  • Back-end: NodeJS, JAVA, .NET, Python
  • Mobile: IOS, Android, Cordova, Ionic

Why work with us?

  • Proven domain expertise
  • Collaboration flexibility
  • Transparent 24/7 project management
  • Top-notch tech skills
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2014
Show all +
Colorado Springs, CO
headquarters

Portfolio

Key clients: 

Thing-it, Leogistics, Partsbase, PapayaGlobal, Didomi, Clickify, Loodse, Prep Social, BHG, Fit Reisen, EyeOpen, Dealtable, MyMun, Worldstores etc

Global Payroll Management Platform for Papaya Global Image

Global Payroll Management Platform for Papaya Global

Client: Papaya Global, an Israeli startup, was looking to build a global SaaS to help international companies manage their workforce across locations.

Delivered solution: Since the project started in 2016, SmartexLab’s team has automated many of the critical HRM functions and put them all together in one powerful cloud-based platform that can be tailored to every client’s

workflow.

Project results: Now, Papaya is proud to name Visa, Facebook, Johnson&Johnson, NASDAQ, Intel and more world-leading brands among its clients.

Tech stack: Node.js, Angular 2, Docker, Javascript, MySQL, AWS, etc.

Duration: 2.5 years

https://smartexlab.com/portfolio/papaya/

Two-in-one CRM solution for veterinary practices Image

Two-in-one CRM solution for veterinary practices

Client: US-based veterinary service provider

Challenge: They wanted to build an MVP, followed by a full product that would increase pet owners satisfaction, upgrade the level of animal care and improve staff management.

Delivered solution: The delivered two-in-one CRM + mobile app suite features online appointment scheduling, pet treatment

records, pet owner notification, and seamless integration.

Project results: The sys relieved the client’s employees of time-consuming manual pet treatment record tracking, decreased no-show appointments via pet owner notifications, and ultimately increased the clinics’ profitability and efficiency.

Tech stack: NodeJS, nestjs, TypeScript, Angular, rxjs, MySQL, sequelize, bluebird, MongoDB, Mongoose, ionic, AWS EC2

Duration: 4 months

https://smartexlab.com/portfolio/vetbook/

Fund4. All-in-one custom fund management platform for an alternative funding company Image

Fund4. All-in-one custom fund management platform for an alternative funding company

Client: NY-based alternative funding company that provides MCA, SMA, invoice factoring and other financial services for SMEs.

Challenge: They wanted to cover all their unique business processes under a single web platform. Bringing transparency, security, and efficiency became the main focus for SmartexLab.

Delivered

solution: SmartexLab designed an all-in-one custom BPM platform that features online underwriting, call center automation, financial management and a client portal.

Project results: The designed solution suits the needs of call center agents, sales managers, MCA underwriters, financial managers, and business owners. The software solution streamlines the whole process from the first contact to the last payment.

Tech stack: AWS EC2, PostgreSQL, Nest.js, Angular 5, D3.js

Duration: 1 year

https://smartexlab.com/portfolio/fund-4/

First digital mortgage robo advisor Image

First digital mortgage robo advisor

Client: A Netherlands-based startup that provides a platform for anyone who wants to learn about or apply for a mortgage in the Netherlands.

Challenge: The idea was to redesign a product that already had more than 1 million active users by creating a completely new UI and adding some more functionality.

Delivered solution: SmartexLab helped to

develop a web application that allows for the gathering of client data, mortgage calculations and cost decomposition, advising of the best insurance options, connection with a consultant via chat and integration with other system modules.

Project results: After SmartexLab had helped to revamp the UI of the product, the startup raised 10 million euro, was acquired by a transatlantic insurance and investment conglomerate and integrated with their online retail bank in the Netherlands.

Tech stack: PHP, Symfony3, AngularJS 1.5, Angular-Formly, Flux, CloudControl/Heroku

Duration: 5 months

https://smartexlab.com/portfolio/eye-open/

Pharmacy network procurement management system Image

Pharmacy network procurement management system

Client: US-based pharmacy chain was looking to revamp its medication management practices by streamlining procurement, introducing real-time drug stock control, and establishing a secure information flow between its main office, warehouses, and pharmacies.

Challenge: The ultimate project goals were to reduce losses, cut down on processing time per customer, and

increase revenue.

Delivered solution: SmartexLab built a procurement management sys that unites multiple function modules in a swift and coherent system.

Project results: Drug stock management digitized, workflow optimized, procurement analytics and selling module introduced. This all empowered the client to eliminate cumbersome time-consuming tasks and reach significant quality and productivity improvements.

Tech stack: TypeScript, NodeJS, express, lerna, gulp, Angular, rxjs, primeng, SCSS, MySQL, sequelize, bluebird

Duration: 1 year

https://smartexlab.com/portfolio/procucontrol/

All-in-one dental EHR/PMS solution Image

All-in-one dental EHR/PMS solution

Client: A rapidly-expanding dental chain wanted to build a comprehensive EHR/PMS system to streamline their unique processes and assist in the company’s future growth.

Challenge: The main focus for SmartexLab tech team became to guarantee seamless migration from the previous PMS.

Delivered solution: SmartexLab created an easily

customizable and extensible EHR/PMS solution. The system is packed with a myriad of features, including scheduling, staffing, patient records, billing, and reporting and analytics.

Project results: The system automates time-consuming dental practice routines such as scheduling, billing, or health records management. Now the client’s employees can focus more on providing high-standard medical care to the patients, while management can track the business’s performance through a powerful reporting and analytics toolkit.

Tech stack: JavaScript, NodeJS, express, AngularJS, gulp, MySQL, bluebird, AWS EC2, AWS S3, AWS Cloudfront

Duration: 8 months

https://smartexlab.com/portfolio/smartehr/

SeekingLeads: Referral marketplace. Dedicated Team Image

SeekingLeads: Referral marketplace. Dedicated Team

Client: The largest Aviation marketplace in the US was looking for a reliable offshore development partner for long-term collaboration.

Challenge: The need was in .NET and Front-end/AngularJS senior developers with solid UI/UX knowledge.

Delivered solution: SmartexLab setup team of three senior engineers and kicked off

a very urgent project SeekingLeads. The marketing platform featured advanced search for products/services, complex user management (10 user types), big data (100,000,000 contacts processing at a time) etc.

Project results: After product release in 7 months from kickoff, the client worked with us for 2.5 years on a number of projects of similar size and complexity. The size of our team was ~10 people.

Tech stack: ASP.NET MVC, Web API 2, C#, Entity Framework 6, HTML5, Grunt, Jasmine, Kendo UI, MSSQL, AngularJS, AngularStrap

Duration: 2,5 years

https://smartexlab.com/portfolio/seekingleads/

NightOwl. Night Club Booking App Image

NightOwl. Night Club Booking App

Client: NY-based digital agency was looking for an offshore development team to partner with.

Challenge: They wanted to launch an iOS app that allows users to search and book tables in nightclubs.

Delivered solution: SmartexLab team prototyped, designed and developed these iOS app and Django admin panel in 2 months. The app

features club search, table booking and split bill among it's functionality.

Project results: The product was launched in 2013, quickly gained traction among partygoers and when reached 11 large cities all over the world got sold.

Tech stack: Django, Python, AutoLayout, AVFoundation, Fabrik, UIKit, PureMVC

Duration: 2 months

https://smartexlab.com/portfolio/night-owl/

Didomi. Privacy and Consent Management Platform Image

Didomi. Privacy and Consent Management Platform

Client: Didomi, a Franco-American data security startup, helps EU website and app owners become GDPR-compliant.

Challenge: With GDPR coming into effect, EU website and application owners had to implement more rigorous policies on personal data protection.

Delivered solution: SmartexLab’s provided a team of 3 developers who

developed a vast part of the platform, implementing features like automated data processing, consent management, various integrations etc

Project results: SmartexLab helped to release the platform right before GDPR came into action. The solution instantly gained traction, and the business in EU grows exponentially. As an example, as of Feb 4th 2019 53% of market share in Spain belongs to Didomi.

Tech stack: Node.js, Angular 6, FeathersJS, Sequelize, AWS KMS, Lambda, CloudFront

Duration: 1+ year

https://smartexlab.com/portfolio/didomi/

LMS for Healthcare Investment corp Image

LMS for Healthcare Investment corp

Client: One of the biggest healthcare investment companies in the US, providing loans to over 110,000 clients.

Challenge: The company has been using its own custom application for processing and verifying loans and transactions. However, the solution became technologically obsolete and costly to maintain over time, which is why the client was looking to rebuild

it.

Delivered solution: To revamp the application, the SmartexLab team extended its basic functionality and developed a set of modules related to loan and transaction management integrated with the customer’s internal services.

Project results: The team delivered and tested the core modules, which are in full operation now.

Tech stack: .Net, Vue.js, SQL Server, MongoDB

Duration: 2+ years

https://smartexlab.com/portfolio/bhg/

Custom CRM for hotel management Image

Custom CRM for hotel management

Client: German-based company that owns a number of hotels and other wellness and fitness facilities.

Challenge: The client needed a custom CRM tailored to their unique hotel management processes.

Delivered solution: The delivered platform allows the client to easily manage hotel data (general information, price categories, room

description, etc.), manage bookings, administer their website etc. The solution is integrated with the rest software toolkit.

Project results: The system already helped to increase hotel and wellness centers' staff performance and empowered top-management with insightful analytics.

Tech stack: Vue.js, GraphQL, coreUI, Python

Duration: 6 months

https://smartexlab.com/portfolio/fitreisen/

BeamHR. SaaS HRIS for Retail companies Image

BeamHR. SaaS HRIS for Retail companies

Client: Spanish startup seeking to disrupt HR processes in Retail.

Challenge: To help retail SMEs manage their employees’ occupation, payroll and contracts under a web platform compliant with Spanish legislation.

Delivered solution: The platform automates employees’ occupation planning, task management, performance monitoring,

vacations tracking and other operations in Retail.

Project results: The platform was successfully launched and now reduces the burden of HR specialists and managers in retail SMEs in Spain. 

Tech stack: PHP 7, Postgres, Symphony 3, React, Redux

Duration: 6 months

https://smartexlab.com/portfolio/beamhr/

End-to-end IoT Platform for business processes and task management Image

End-to-end IoT Platform for business processes and task management

Client: German startup providing an end-to-end solution that unifies all business systems, processes, and data under a single IoT platform.

Challenge: The client wanted to create a robust platform for building IoT networks with an extensive set of functions but lacked some of the technical expertise in-house. The company was looking for a team with a good grasp of UX/UI

trends and found SmartexLab. 

Delivered solution: After SmartexLab gave a complete UX/UI overhaul to the mobile app the collaboration was extended to IoT plugins for a variety of controls and sensors.

Project results: The platform powers multiple smart buildings including Cube Berlin, Europe’s smartest multi-tenant office building. The startup raised a 7-figure amount, is growing fast, and expanding cooperation with SmartexLab.

Tech stack: Angular, Angular Material, Cordova, Node.js

Duration: 2+ years

https://smartexlab.com/portfolio/task-management-platform/

Telehealth solution for real-time video doctor consultations Image

Telehealth solution for real-time video doctor consultations

Client: US-based healthcare startup seeking to design and build a teleconferencing web platform for networks of partner clinics.

Challenge: The challenge was to comply with the latest HIPAA and ISO/IEC security standards without compromising on video quality.

Delivered solution: A platform that allows to schedule call

appointments online, exchange medical and research data, carry out teleconferences and enjoy internal software integration.

Project results: This telehealth suite empowers doctors to connect across a wide network of partner clinics and exchange information in an easy and secure way.

Tech stack: TypeScript, NodeJS, gulp, Angular, rxjs, primeng, SCSS, webpack, MySQL, sequelize, bluebird, AWS EC2, AWS Cloudfront, AWS Lambda etc

Duration: 6 months

https://smartexlab.com/portfolio/doctalk/

Clickifi. VoIP Telephone and SMS system for popular CRMs Image

Clickifi. VoIP Telephone and SMS system for popular CRMs

Client: UK-based client seeking to create a VoIP communication system that helps streamline sales calling and phone recruitment processes.

Challenge: The idea was to help companies make cold-calling more efficient.

Delivered solution: The solution makes cold-calling much faster through a browser extension that has features

like automatic contacts adding to Salesforce/Bullhorn/Pipedrive and other CRMs, and a powerful admin panel to track and manage sales team performance.

Project results: The product is used by HR agencies and sales teams throughout the UK.

Tech stack: Angular, NodeJS, Typescript, NestJS, Socket.io, MongoDB

Duration: 14 months, ongoing

https://smartexlab.com/portfolio/voip-telephone-and-sms-system/

Recruiting platform for disabled people Image

Recruiting platform for disabled people

Client: Canada-based company seeking to create a recruitment platform for disabled people in Canada.

Challenge: The main goal is to match vacancies for disabled people with the right candidates and track their progress after onboarding.

Delivered solution: The platform features the creation of clients' databases, gathering positions'

requirements, CV generation, automatic match with candidates, performance tracking after successful hire etc.

Project results: The customer is satisfied with the quality and the application is used by HR agents helping the disabled people find the most suitable vacancies.

Tech stack: NodeJS, FeathersJS, VueJS, Postgres, Linux

Duration: 4 months

https://smartexlab.com/portfolio/pwd/

Secure Deal Management Platform Image

Secure Deal Management Platform

Client: NY-based startup looking to disrupt document management for venture deals, like Dropbox for deals.

Challenge: The idea was to develop a cloud-based document sharing platform to streamline deal closure for entrepreneurs and investors worldwide.

Delivered solution: The platform features deal sharing, files and docs

activity tracking, embedded image/video/PDF viewer, advanced user permission sys and legally-binding digital signatures.

Project results: After the product release it went on to win the 2016 Rising Star and 2017 Great User Experience awards.

Tech stack: Python, Django, AngularJS 1.5, Gulp, Git, HTML5, CSS3, SASS

Duration: 8 months

https://smartexlab.com/portfolio/deal-management-platform/

Big data platform for Retailers Image

Big data platform for Retailers

Client: A Belgian digital consulting startup created a platform to help thousands of retailers boost their online presence and gain customer traction.

Challenge: The MVP featured massive aggregator of eBay and Amazon search queries, allowing to find deals on products from multiple vendors. Though, the performance was an issue.

Delivered

solution: SmartexLab helped solve the performance issues and added a bunch of other features like CTR predictions and recommendations with AI/ML, localization, extended admin panel, affiliate IDs, mobile-first design etc.

Project results: After the successful release in Feb 2018 the product became a powerful solution operating ample data volumes from eBay and Amazon, catering for millions of shoppers across Europe.

Tech stack: Node.js, Express, MongoDB, Angular, TypeScript, ngx-admin, AWS, MLab, S3

Duration: 4 months

https://smartexlab.com/portfolio/big-data-platform-for-retailers/

Brand-new website and mobile apps for a beauty company Image

Brand-new website and mobile apps for a beauty company

Client: UK-based customer seeking to redo their website and develop iOS and Android apps.

Challenge: The business was about gathering best UK salons, cosmetic products and tutorials along with experts in the beauty industry in one place.

Delivered solution: SmartexLab has given a new life to the website and created brand-new

apps for both iOS and Android.

Project results: The delivered solution allows users to share and discover beauty tips and tutorials from all over the United Kingdom.

Tech stack: NodeJS, Express, NestJS, Typescript, MySQL, Angular 6, Ionic

Duration: 9 months

https://smartexlab.com/portfolio/prepsocial/

Mobile app for patient-generated data gathering Image

Mobile app for patient-generated data gathering

Client: US-based healthcare institution seeking to build a mobile app for a chronic disease tracking and/or post-surgery recovery.

Challenge: The challenge was to integrate the app with internal systems to improve communication and treatment management with patients.

Delivered solution: The app allows home care patients to easily

enter key health metrics, such as blood pressure, blood glucose, body temperature level and several other metrics multiple times per day.

Project results: The app empowers doctors to communicate with their patients, control the treatment dynamics, amend prescriptions and stimulate faster recovery.

Tech stack: TypeScript, NodeJS, nestjs, ionic, Angular, rxjs, SCSS, MySQL, sequelize, bluebird, AWS EC2

Duration: 2 months

https://smartexlab.com/portfolio/patient-generated-data-app/

All-online car leasing portal Image

All-online car leasing portal

Client: US-based car-leasing company 

Challenge: They wanted to bring their offline leasing business online. The key goal became to enhance communication with the customers of the leasing business online, without having any intermediates in the physical office.

Delivered solution: All-online car leasing portal with the following

features: online credit application, page creation and leasing terms, advanced filters and cars customization engine, transparent monitoring system, chat etc.

Project results: In 8 months the platform was launched and now provides a comprehensive solution to customers to make more informed choices about cars.

Tech stack: TypeScript, NodeJS, nestjs, Angular, rxjs, MySQL, sequelize, bluebird, AWS EC2, AWS RDS, jivochat etc

Duration: 8 months

https://smartexlab.com/portfolio/leasingauto/

Reviews

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Cloud Platform Dev for Tech Startup Exec

“The solution helps our client expand to new counties quickly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2015 - Oct. 2017
Project summary: 

SmartexLab provided cloud-based development services, supplying resources to supplement the stretched in-house team. The large platform covers appointments, billings, the patient portal, records, and analytics.

The Reviewer
 
1,001-5,000 Employees
 
United States
Eugene Kedrun
Account Executive, Upswing
 
Verified
The Review
Feedback summary: 

The platform the SmartexLab team contributed to provides an excellent solution that allows the client to expand to new markets, while easily adapting it for future developments. The team was results-driven, communicative, and met every milestone put to them.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a representative of a tech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartexLab?

In my previous company, we had a client that was building a custom platform for a chain of dental clinics. They were looking to extend their in-house team.

What were your goals for this project?

An out-of-the-box solution was not flexible enough for the rapidly growing business. The client made a strategic decision to invest in a customizable solution to fit their unique business processes.

SOLUTION

How did you select this vendor?

I found them through word of mouth. Healthcare expertise was a requirement in the development team, so we found SmartexLab.

Describe the project and the services they provided in detail.

The project concerned a large platform that automated several critical processes for dental clinics. That included appointments, EHR (electronic health records), billings and insurance, a patient portal, and analytics. The solution seamlessly integrated with the existing marketing tools and CRM, payroll and accounting systems, and the payment processing service.

What was the team composition?

There’s a product manager on our side, plus a tech lead, five developers, and two QAs on the SmartexLab side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution helps our client expand to new counties quickly. The platform's architecture makes it easy to support and extend with new features.

How was project management arranged and how effective was it?

The team integrated smoothly with the client's existing processes, particularly with regard to scrum. Communication was great overall; we almost never missed a milestone.

What did you find most impressive about this company?

They're willing to go the extra mile and demonstrate their results-driven approach.

Are there any areas for improvement?

There’s nothing that I can suggest.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App and CRM Dev for Veterinary Clinics

"Their dedication and work ethic stood out."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Oct. 2018
Project summary: 

SmartexLab developed mobile and web apps for a scheduling platform. They built a customer-facing CRM with notifications and prescription management along with a portal for staff.

The Reviewer
 
51-200 Employees
 
USA
Artsem Kavaleu
Founder, Product Development Company
 
Verified
The Review
Feedback summary: 

The final deliverables have been accessible for customers and staffers, with special praise for the UI/UX. SmartexLab is a committed and efficient development partner and they meet specifications in detail.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a product development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartexLab?

We hired them to build an appointment scheduling app and back-office software for small veterinary clinics.

What were your goals for this project?

We had an idea for a project and wanted to build an MVP and later a full product.

SOLUTION

How did you select this vendor?

They were recommended by my partner who had worked with them before.

Describe the project and the services they provided in detail.

SmartexLab helped us formulate the MVP concept and then create mobile and web apps. With the mobile app, users can easily schedule appointments, manage prescriptions, get notifications, and more. The web portal helps to organize staff and keep track of finances.

What was the team composition?

We mainly worked with their project manager and team lead, but there were also three developers and one tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We're pleased with the overall results. The CRM is easily used by veterinary staff, and pet owners note the stunning mobile UI. SmartexLab's team was transparent about their processes from day one, and they delivered exactly what we requested.

How was project management arranged and how effective was it?

Their project management office is very professional. They ran our project very smoothly.

What did you find most impressive about this company?

Their dedication and work ethic stood out.

Are there any areas for improvement?

No, I'm happy with our collaboration.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Procurement System Dev for Third-Party Pharmacy Client

"SmartexLab features a hard-working staff that takes ownership of the project and delivers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2017 - May 2018
Project summary: 

SmartexLab developed a cloud-based procurement system for a third-party pharmaceutical client of a web development firm. The product helps manage drug stocks and improve efficiency.

The Reviewer
 
51-200 Employees
 
Belarus
CEO, Web Development Company
 
Verified
The Review
Feedback summary: 

SmartexLab delivered a functional product, which has been successfully implemented with the end client. The team is attentive and flexible, evidenced by a willingness to work extra hours when needed. They managed to make several suggestions that increased efficiency and reduced costs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a website development firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartexLab?

My team did not have the in-house expertise required to fulfill a pharmacy client’s need for a procurement system, so we engaged SmartexLab to manage the development and support of the solution.

What were your goals for this project?

The goal was to build a cloud-based platform that would help our client streamline the procurement processes of a pharmacy network, allowing real-time drugs stock control as well as partially automating operations in the chain.

SOLUTION

How did you select this vendor?

SmartexLab was a clear choice because they had a range of successful projects in the healthcare field.

Describe the project and the services they provided in detail.

The platform is a procurement management system and analytics tool that allows for the planning of purchases and more intelligently conducts medium-term office planning. SmartexLab was responsible for the full solution delivery for our client.

What was the team composition?

We worked with a product manager, four developers, and one QA resource.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have released the product, and a pharmacy chain now uses it in the United States. It is helping them to save money by accurately managing their drug stocks and improving overall efficiency.

How was project management arranged and how effective was it?

I mostly interacted with the product manager, but the rest of the team was thoroughly responsive, as well. They were willing to work extra hours and over the weekends to make the appropriate fixes.

What did you find most impressive about this company?

SmartexLab features a hard-working staff that takes ownership of the project and delivers. When issues arose, their team discussed them with us openly and proposed different solutions, which helped us to save time and money.

Are there any areas for improvement?

No, we had a successful engagement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Fund Management Platform for MCA Company

“From day one, they dove deeply into our business workflows and acted like our business partner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2018 - Mar. 2019
Project summary: 

Smartex Lab developed a web-based fund management system to streamline all operational workflows. Core features included call center and POS systems, deal tracking, payment management, and dashboards.

The Reviewer
 
11-50 Employees
 
New York City, New York
Alex Bykov
CTO, Signature Funding
 
Verified
The Review
Feedback summary: 

Implementing the new system has drastically decreased administrative time spent on managing documents, and leads have gone up by 30% in the past four months. Internal stakeholders also predict that the solution will help the business scale efficiently. Smartex is now working on a mobile version.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CTO at a New York-based funding company that provides alternative financing products like merchant cash advance (MCA), small to medium-sized enterprise (SME) financing, invoice factoring, and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartexLab?

We hired them for the development of our custom CRM, which later included features for fund management and a POS.

What were your goals for this project?

Beforehand, everything was managed in Excel, which, over the years became error-prone, slow, and cumbersome. There were a handful of out-of-the-box solutions on the market which we tried, but they didn't fit our unique business processes. So we opted to develop a system from scratch.

SOLUTION

How did you select this vendor?

We found them by recommendation.

Describe the project and the services they provided in detail.

The project is a web platform that streamlines all workflows for a medium-sized alternative funding company. Call center and online POS, lead and deal tracking, online signatures, payment management (manual and automated), dashboards with notifications for international sales organizations (ISOs), borrowers, and investors—these are some of the features our platform has, now. Currently, we're working on the mobile app.

What was the team composition?

The team includes four developers, a project manager, a business analyst, and a QA specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We started to use the tool around four months ago, and, from the insights we got, we already were able to increase the number of leads by 25%–30% and significantly reduced the time for document management. More importantly, we believe it will help us scale the business faster and reduce company headcount growth pace at the same time.

How was project management arranged and how effective was it?

The process is very well organized. We have daily status calls with their project manager and the team, which works pretty efficiently for our team distributed across the US and Europe.

What did you find most impressive about this company?

They're not just another coding agency. From day one, they dove deeply into our business workflows and acted like our business partner.

Are there any areas for improvement?

No, I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

VoIP CTI Dev for Cloud Comms Company

"Their language skills, pricing, friendliness, and technical skills stand out to us." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

SmartexLab developed a CTI MVP and then proceeded to build out the full solution. They’ve handled everything from conceptualization to UX design to testing.

The Reviewer
 
1-10 Employees
 
London, UK
Chief Product Officer, Cloud Communications Firm
 
Verified
The Review
Feedback summary: 

An ongoing development partnership with an expanding scope is evidence of SmartexLab’s consistent quality. Organized and responsive to changes, SmartexLab has overseen a smooth development process. Customers can expect a personable, cost-effective partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the chief product officer and one of the founders of a cloud communications company. We help companies integrate with their niche CRM systems to enhance and improve their sales and recruitment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartexLab?

We needed UX Design, MVP development, and ongoing commercial development for our VoIP computer telephony integration (CTI).

What were your goals for this project?

Initially, we only requested an MVP, but the ease of working with SmartexLab allowed the project to flow into a commercially viable product that is still being expanded today.

SOLUTION

How did you select this vendor?

We reached out to several vendors in different parts of the world. After several online voice and video chats, we visited SmartexLab’s offices and signed with them.

Describe the project and the services they provided in detail.

They helped design, develop, and test our CTI, managing the concept from MVP to ongoing commercial front- and backend development.

What was the team composition?

SmartexLab provides us with a full team including UX designers, project managers, developers, and QA resources.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were so pleased with the MVP development that we’ve continued to work with them to produce a commercially viable product.

How was project management arranged and how effective was it?

Their designated project managers are very effective. They work in a structured manner and handle change requests when needed.

What did you find most impressive about this company?

Their language skills, pricing, friendliness, and technical skills stand out to us.

Are there any areas for improvement?

No, not at the moment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SaaS Platform Dev for Privacy Management Company

"We valued their consistent communication and flexibility in scaling resources as needed."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - May 2018
Project summary: 

SmartexLab provided developers to build an MVP of a single-page Angular platform. They made features in Typescript and CSS using pre-existing designs. They’re now providing support services for future updates.

The Reviewer
 
11-50 Employees
 
New York
Jawad Stouli
CTO, Didomi
 
Verified
The Review
Feedback summary: 

The MVP’s launch was met with praise from stakeholders. SmartexLab made the workflow as smooth as possible with frequent updates on progress and daily check-ins. They scaled their team depending on the project’s needs, leading to an excellent final product that met all specifications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief technology officer at Didomi, a privacy management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SmartexLab?

We were looking to hire remote engineers to build a platform’s MVP.

SOLUTION

What was the scope of their involvement?

The platform is a single-page Angular app that allows clients to manage their accounts with us. Using designs that we provided, SmartexLab configured the software to match our expectations. They developed features using Typescript and CSS. We oversaw testing, but their team writes automated tests as well. 

What is the team composition?

We worked with three software engineers during the development process, but now we only use one. 

How did you come to work with SmartexLab?

We found them through an online search. After speaking with a few companies, we found SmartexLab to be highly flexible about adapting their resources to meet our needs. They excel in screening profiles and interviewing prospective engineers before we start working with them; we haven’t always had the experience with other vendors. 

How much have you invested with them?

We spent $50,000–$100,000.

What is the status of this engagement?

We started working together in December 2017, and the product went live in May 2018. SmartexLab still provides ongoing support to create future iterations.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SmartexLab’s high-quality code ensured a top-notch final product. They helped us bring our MVP to market, where we’ve received positive feedback from our clients. We wouldn’t be where we are today without their work.

How did SmartexLab perform from a project management standpoint?

We oversaw the project and SmartexLab’s engineers. They did excellent and timely work. We received day-to-day updates on progress, time estimates, and potential issues. Their transparency and reliability made our collaboration easy.

What did you find most impressive about them?

We valued their consistent communication and flexibility in scaling resources as needed.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Prepare your specifications well in advance so that your outsourced engineers can start working as soon as possible. Having designs and workflows will also help the process, even if you decide to make changes down the road. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple App Development for Product Development Studio

"They’re pretty fast and efficient across the board with all of our projects."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

SmartexLab provides team augmentation on a variety of dynamic development projects for both web and mobile. Members of the team come on board for small, weeklong projects or mid-size engagements.

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, Product Development Studio
 
Verified
The Review
Feedback summary: 

SmartexLab has delivered strong, functional work, and they’ve delivered quickly. Reliable and capable of hitting deadlines, they have maintained a positive working relationship over the course of years. There are no significant areas for improvement.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I run a product development firm that builds mobile apps and websites and does design, graphics, and video for a variety of US-based venture funded startups all the way to public companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SmartexLabs?

We needed good, efficient developers and wanted to find an agency with a robust enough bench of developers and a versatile enough skill set that we could pop developers on and off projects, regardless of what type of project it was. We needed a versatile agency to be able to call upon short notice and would be dynamic and adaptive as our projects change.   

SOLUTION

What was the scope of their involvement?

They helped with software development for mobile and web applications. We do a lot of AngularJS projects which is a JavaScript framework for frontend development, and then typically do Django as the backend framework. My company uses that for everything, and their company has a lot of good developers in that framework. Those are their two specialties. They also have Swift developers for iOS. We haven’t done any Android apps with them.

It was anywhere from one to five developers at any given time that we’ll be using from them. It depends on how many projects we have and what developers we have internally. When I say developers, that also includes project managers because a lot of their project managers are pretty technical, too.

We’ve come to just trust them in giving us someone who can get the job done. I don’t review resumes. We have started to build relationships with some of the developers that they have given us. Sometimes we’ll request somebody specific if we know they’re good at something particular.

How did you come to work with SmartexLab?

It was through an online search. Before Aleksey [Chepovoi, Developer] started this agency, I had worked with him on something. Then I brainstormed with them to set up the agency, which is also nice because it grew to the needs that my company had. It was Aleksey that I found first and knowing him through the process of him setting up his agency. What stood out was that he had a good portfolio with a cool project on it.

How much have you invested with SmartexLab?

Everything has been under $10,000. That ranges from a little project where some are for a week for a few hundred bucks up to $5,000 or $10,000. 

What is the status of this engagement?

We started working with them in 2013. It’s been a long time.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The tricky thing is that my agency doesn’t advertise that we use contractors, so I wouldn’t want to share any specific project that would be online attributed to them. But if it’s just for the sake of you assessing them and giving them a subjective rating just editorially, then you can check out a company called dealtable.com. His developers built that platform. It’s actually a company that we’re running it within our firm, so I still wouldn’t want to attribute that to him anywhere, but you can just poke around and see it’s a pretty good app. They’re pretty fast and efficient across the board with all of our projects.

How did SmartexLab perform from a project management standpoint?

They have been pretty good at hitting deadlines. They are as good as anybody in terms of that.

What did you find most impressive about SmartexLab?

They’re just good across the board. You can expect that you will get something good and pretty reliable. We’ve been working with them for so long and have had a pretty consistently good relationship.

Are there any areas SmartexLab could improve?

Nothing that I haven’t seen even worse from other agencies.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend Dev for New Hotel Website

"The developer implemented our requirements quickly."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
May 2018 - Feb. 2019
Project summary: 

SmartexLab provided frontend support for an extranet redevelopment. Services included the creation of frontend templates and the replacement of outdated software.

The Reviewer
 
11-50 Employees
 
Leipzig, Germany
Head of Project Management and Development, Hotel Website
 
Verified
The Review
Feedback summary: 

This developer executed the project specifications efficiently as part of an effective partnership. Their thorough analysis of the purpose behind the development ensured they could support the redevelopment successfully.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the head of project management and development for a website providing hotel arrangements for short trips.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartexLab?

We needed frontend support for the redevelopment of our extranet, the system wherein our partners maintain products for sale on our main site.

What were your goals for this project?

We wanted a more functional and user-friendly system for our partners.

SOLUTION

How did you select this vendor?

They were recommended to us by our parent company.

Describe the project and the services they provided in detail.

They developed frontend templates and displaced outdated software.

What was the team composition?

We worked directly with a single developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The collaboration was effective and the developer implemented our requirements quickly.

How was project management arranged and how effective was it?

Their developer took the time to understand the purpose before beginning any task.

What did you find most impressive about this company?

We especially liked that he asked the right questions.

Are there any areas for improvement?

No, I can’t think of anything.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer