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Full-Service Digital Agency for Revenue Growth.

SmartBug Media is the digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success.

Providing you solutions with …

  • Min project size
    Undisclosed
  • Hourly rate
    $150 - $199 / hr
  • Employees
    50 - 249
  • Locations
    Newport Beach, CA
  • Year founded
    Founded 2007

1 Locations

  • Newport Beach , CA

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    SmartBug Media's pricing varies significantly, with clients investing from $15,000 to $2 million annually. Reviews highlight their value for cost, noting effective lead generation and marketing strategies that yield high ROI, although some clients suggest a need for clearer budget management.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 21 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    SmartBug Media Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Exceptional Content Creation

      SmartBug Media is commended for their content creation capabilities, including ad copy, blog posts, and email content. Clients appreciate the quality and relevance of the content produced.

    • Impressive Customer Service

      Many clients highlight SmartBug Media's excellent customer service, noting their responsiveness, willingness to explain technical details, and overall supportive approach. This has led to strong, collaborative relationships.

    • Constructive Feedback and Improvement

      While overall feedback is positive, some clients noted areas for improvement, such as maintaining consistent account management and offering more comprehensive services like videography. These insights suggest potential growth areas.

    • Strong Project Management

      Clients consistently commend SmartBug Media for their excellent project management skills. They are noted for being organized, proactive, and efficient, ensuring timely project completion and maintaining open lines of communication.

    • Specialization in Email Marketing

      SmartBug Media is highly regarded for their email marketing expertise. Clients reported significant improvements in email engagement, conversion rates, and overall revenue due to well-executed email campaigns.

    • Seamless Workflow

      Clients report a seamless workflow with SmartBug Media, emphasizing their smooth project execution and efficient communication. This has been especially beneficial in managing complex, multi-faceted projects.

    SmartBug Media Reviews

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    PPC for a Moving Company

    • Pay Per Click
    • $50,000 to $199,999
    • Apr. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    They marry your goals to the metrics and have a keen understanding of industry standards.”

    President, College HUNKS Hauling Junk & Moving Orlando
    Bill McKay
    • Arts, entertainment & music
    • Orlando, Florida
    • 1-10 Employees
    • Phone Interview 
    • Verified


    SmartBug Media (formerly Chair 10 Marketing) implements PPC and keyword strategy to ramp up leads and generate conversions for a hauling company. They closely monitor the company's performance on Google and Bing to ensure visibility.

    PPC Advertising for University

    • Other Digital Marketing
    • $1,000,000 to $9,999,999
    • Aug. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They truly feel like an extension of our team."

    Marketing Manager, University
    Anonymous
    • Education
    • Seattle, Washington
    • 201-500 Employees
    • Online Review 
    • Verified


    SmartBug Media (formerly Chair 10 Marketing) manages digital advertising for a large university. Their team builds, maintains, and optimizes multiple ad platforms including Google, Facebook, and LinkedIn.

    Digital Marketing for Construction Company

    • Other Digital Marketing
    • $200,000 to $999,999
    • May 2015 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    3.5
    Cost
    4.0
    Willing to Refer
    4.0

    “They implement a data-driven approach that creates effective solutions.”

    Program Specialist, Construction Company
    Anonymous
    • Construction
    • Seattle, Washington
    • 51-200 Employees
    • Phone Interview 
    • Verified


    SmartBug Media (formerly Chair 10 Marketing) manages digital marketing, which includes SEO, PPC, and a website redesign. They write blog posts and work with content providers to improve online presence. The team also does reputation management.

    Digital Marketing for Home Furnishings Franchisor

    • Search Engine Optimization
    • Confidential
    • Jan. 2013 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Although SmartBug Media (formerly Chair 10 Marketing) has a national presence, they’re small enough to deliver a personal, intimate feel.”

    CEO, Closet & Storage Concepts / More Space Place
    Bob Lewis
    • Advertising & marketing
    • West Berlin, New Jersey
    • 51-200 Employees
    • Phone Interview 
    • Verified


    SmartBug Media (formerly Chair 10 Marketing) runs all advertising and SEO operations for a nationally-franchised company. Their efforts aim to increase online presence and include blogs, social media ads, and search result management.

    Email Marketing, E-Commerce Dev for Phone Case Retailer

    • Other Digital Marketing
    • $10,000 to $49,999
    • Feb. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Passionate and diligent, they’re quick to find solutions to any problems we may have."

    Online Store Manager, Phone Case Retailer
    Anonymous
    • Retail
    • Oxnard, California
    • 1-10 Employees
    • Online Review 
    • Verified

    SmartBug Media (formerly Worth eCommerce) switched a retail company’s email marketing manager to Klaviyo. They also created automated email series and applied strategies to lift a Shopify site’s conversion rate. The project is ongoing.

    UX Consultation & Implementation for Telecommunications Firm

    • UX/UI Design
    • Less than $10,000
    • Feb. - Mar. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They were always on the ball the entire time we worked with them.”

    CMO, TSD Global
    Nick Tubis
    • Telecommunications
    • Laguna Beach, California
    • 501-1,000 Employees
    • Online Review 
    • Verified

    After assessing multiple web properties, SmartBug Media (formerly Worth eCommerce) identified pain points in the UX and implemented a strategy to optimize conversion rates. They also recommended internal structure changes to management.

    Email Marketing for E-Commerce Startup

    • E-Commerce Development
    • $10,000 to $49,999
    • Aug. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Never in my wildest dreams did I think we could achieve such dramatic results.”

    Operations Manager, Online Luxury Retailer
    Anonymous
    • Retail
    • Spokane, Washington
    • 1-10 Employees
    • Online Review 
    • Verified

    SmartBug Media (formerly Worth eCommerce) developed a complex system to automate email marketing. Currently, they manage twice weekly emails, writing all of the content and conducting A/B tests to optimize campaign effectiveness.

    Email Marketing for a Pet Supply Company

    • Other Digital Marketing
    • Confidential
    • Oct. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They voice our work in friendly tones that bring people back to our websites.”

    Founder, Pet Supply Company
    Anonymous
    • Advertising & marketing
    • Phone Interview 
    • Verified

    SmartBug Media (formerly Worth eCommerce) established and manages an email marketing system in Klaviyo across a range of message series, copywriting, testing, and segmenting audiences.

    Email Marketing for a Nutrition Company

    • Other Digital Marketing
    • Confidential
    • June 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We've seen tremendous results from the first month of working together."

    Director of Marketing, Biomedical Research Laboratories
    Anonymous
    • Advertising & marketing
    • San Diego, California
    • Phone Interview 
    • Verified

    SmartBug Media (formerly Worth eCommerce) designs and executes an integrated email marketing campaign. They provide content creation and AB split testing.

    Email and Content Marketing for an E-Commerce Company

    • Advertising
    • $10,000 to $49,999
    • Nov. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    " [W]e’re extremely happy with the results."

    Former Director of Marketing, Luxe Fitness
    Nikisha Patel
    • Advertising & marketing
    • Phone Interview 
    • Verified

    SmartBug Media (formerly Worth eCommerce) created an email marketing strategy, which they handle on an ongoing basis. They also provided SEO and AB testing, and consistently update content to maximize revenue and client retention.

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