smartboost

BACKGROUND

Please describe your company and your position there.

SDBotox is a medical spa in San Diego, CA. We specialize in Botox and other office based aesthetic procedures

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire smartboost?

Increase business through marketing through multiple digital platforms and enhance patient experience before and after appointment

What were your goals for this project?

increase volume and customer retention. Also, use popularity and success of one business to launch other businesses within same sector

SOLUTION

How did you select this vendor?

Use of digital analytics and AI to determine source of new patients and allocate resources to increaser volume

Describe the scope of their work in detail.

We developed a custom strategy, long term to accelerate growth and increase bottom line revenue primarily through increased online presence on multiple platforms and SEO

What was the team composition?

I worked with the founders to come up with a global strategy and was assigned a readily accessible account manager for smaller issues/requests

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

revenue is up over one million last year. We will likely grow again this year despite Covid-19

How effective was the workflow between your team and theirs?

good. My team and I email them regularly and I hear back within a day. I can also call with more pressing issues.

What did you find most impressive about this company?

the results. They were not instant but they made a strategy and we stuck to it. Now, I am enjoying the increase in growth and revenue

Are there any areas for improvement?

I have used them for other projects and have not seen the same results. These projects are in their infancy, however, and I remain optimistic they will be able to drive traffic to my new endeavors

BACKGROUND

Introduce your business and what you do there.

I own HG Performance, a European automotive specialist house. We work primarily on high-end vehicles from Ferrari and Lamborghini to BMW, Mercedes, and Porsche. We’re a service, repair, and performance shop so we do customizations on suspensions, exhausts, intakes, and tunes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with smartboost?

Another firm was managing my SEO, social media, website, and blog and we just weren’t getting enough hits. A lot of our business was word-of-mouth

SOLUTION

What was the scope of their involvement?

We told them exactly what we did and the type of people we were targeting. Also, they redid our entire website on a brand-new platform, transferring everything over to a well-organized solution. We supplied the photos and text for the site and they would send us things to approve.

Every month we do one or two blog posts on topics we particularly like and attract. They also manage all my social media platforms, including posts and comments. All we have to do is answer emails from prospective clients with estimates. Those emails come in through a “contact us” section on our website that smartboost built.

I gave them a $1,500 ad spend on Google, at their recommendation since advertising on Yelp didn’t work. They constantly update all our ads and specials and even suggest new ones we can try.

What is the team composition?

I have an account manager, Zoe (Senior Account Manager), who takes care of the majority of stuff. She responds on the same day if I want to change something. I also work with her boss, and he’s great, always in the loop on what’s going on and offering his input.

How did you come to work with smartboost?

I met them at a rally and they offered to take a look at my site and recommend ways to improve our lead generation. After building a sort of friendship with them, I signed with them. Their confidence was the biggest thing for me. I hung in there with them for six months, and now I’m looking for a bigger property and to hire staff.

How much have you invested with them?

The website was around $10,000, and I have a monthly payment of $2,200 for them to manage the blog, website, and social media.

What is the status of this engagement?

We’ve been with them for around two years, since the last quarter of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We instantly noticed a huge difference, even to the point where or general manager (who handles leads) was asking how we were doing it. And they were quality leads, too. They’ve been the biggest thing I’ve done for my business. They’ve transformed everything, allowing us to pick and choose our clientele. Our success rate for closing deals is high. All my staff is working overtime because we have so much work. If I could go back, then I would start with them a lot sooner.

How did smartboost perform from a project management standpoint?

They’re an open-book in terms of showing me views and clicks on my website monthly. They utilize software that shows me every time a person stays on my site based on which avenue they found me through, Google, Bing, etc. It also tracks where phone calls are coming from. I love this because it shows me which pipeline is flowing well and where I should spend more money. We have a monthly meeting to go over these numbers, and we’ve been getting busier every month.

We do a lot of work on Google Drive, including our blog work. We submit all the photos and content for those to them on the drive.

What did you find most impressive about them?

It doesn’t feel like I’m working with a company. It’s more personal like I’m actually working with friends. We have such easy communication with them; I don’t know how to explain it. The feedback they give makes them stand out. Other companies made me feel like just another number. smartboost made it obvious that they cared about my company and wanted the best for me. They even tell me to cut back on ad spends if I’m doing really well in a particular month.

Are there any areas they could improve?

I’m so happy that I can’t think of anything. They’ve been nothing but amazing.

Do you have any advice for potential customers?

Give them a shot. Jump on.

BACKGROUND

Please describe your company and your position there.

I am the founder/CEO of Willmus Weddings, we offer wedding planning/coordination and photography/videography.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire smartboost?

I was looking for a Digital Marketing Agency that focuses on AI and Smartboost checked all the boxes. I hired them for SEO/ SEM campaigns.

What were your goals for this project?

My goal was to be on the first page of Google, but also receive qualified leads to increase y revenue.

SOLUTION

How did you select this vendor?

I met them in their office in Sorrento Valley and I was impressed my their team of professionals and their custom strategy to help my business.

Describe the scope of their work in detail.

Web design, keywords analysis, custom strategy.

What was the team composition?

Content writers, data driven analysts, and social media managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After 6months working with SmartBoost, my company was on the first page of google for all the keywords I wanted. My leads increased by 200% and my revenue too.

How effective was the workflow between your team and theirs?

The project manager I am working with is very reliable, and data driven.

What did you find most impressive about this company?

I was blown away by their fast results and ongoing communication.

Are there any areas for improvement?

Very statisfied

BACKGROUND

Please describe your company and your position there.

I am the CEO and Founder of Allista Chronic Care Solutions. Our company focuses on medical repatriation services for immigrant workers in the US. We focus on offering and creating healthcare solutions to workers who suffer work-related injuries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire smartboost?

We hired smartboost to create our company's digital presence from the bottom up. From website creation all the way to digital marketing strategies in order make a presence online.

What were your goals for this project?

Our goals for this projects is to generate leads, so workers or companies know we can help and create solutions for workers who have been injured in their workplace.

SOLUTION

How did you select this vendor?

We looked at different marketing agencies around the US. We selected smartboost due to their personalized work and communication.

Describe the scope of their work in detail.

Smartboost created our online presence from scratch, creating us a beautiful website as well as digital marketing strategies like SEO, PPC and Linked in.

What was the team composition?

I've worked closely with Smartboost's CEO as well as other members of the company that have been closely working with us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have started to generate leads all over the US. People have been inquiring about our services and we have made contact with several companies in order to create a structured plan to relocate their injured workers to Mexico and provide the personalized care they require.

How effective was the workflow between your team and theirs?

Communication is great and direct. All of the team is on the same page as us. We clearly have the same strategy mindset, which is essential.

What did you find most impressive about this company?

=. What I like about smartboost is that they are always finding a way to make our business grow. They are extremely dedicated in their work.

Are there any areas for improvement?

Everything has been great.

BACKGROUND

Please describe your company and your position there.

I am the president at Cabrella Shipping Insurance. We offer business intelligence software designed to provide custom, third-party insurance plans for both domestic and international parcel shipments. Our services cost a fraction of the rates of typical carriers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SiO Digital?

We wanted to improve our website. The original WordPress site was equipped with all of the necessary elements—an about us page, a contact feature, and a services page—but, it was not optimized to generate conversions.

What were your goals for this project?

We had three main goals: improve our site’s UX design; increase our conversion rates; and develop a new geolocation feature.

SOLUTION

How did you select this vendor?

A friend of mine recommended SiO Digital for their web design and inbound marketing services. We found that they worked exclusively with software providers and tech businesses, so we chose to partner with them.

Describe the project in detail.

After reviewing the scope of the project, we held a kick-off meeting to discuss our goals, objectives, ideal timeline, and the roles and responsibilities of each team member. After one week of work, SiO Digital submitted a mockup and an initial design for the website’s homepage. We went through an iterative feedback and editing process that resulted in a finalized design. In the following three weeks, the team delivered a full website completely optimized for conversions. They also implemented several SEO campaigns.

What was the team composition?

I worked with a project manager, a developer, a designer, and a content manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within four months, our website visits from organic traffic increased by 150%. We’re also ranking as a top result for several of our strategic keywords. Our improved marketing strategy and website redesign generated a 45% increase in organic visitor to customer conversion rates. Overall, the updated platform steadily drives incoming qualified leads, quote requests, and software demos, which gives our sales team better chances in closing deals with prospective customers.

How effective was the workflow between your team and theirs?

Our project manager, Charlotte (Inbound Consultant, SiO Digital), was very communicative. We spoke over the phone at least once a week, and she provided frequent updates. I was impressed by the timeliness of the entire team.

What did you find most impressive about this company?

I most appreciated their level of organization, professionalism, and detailed performance. Despite the time difference, we were still able to contact them at any time during our business hours.

Are there any areas for improvement?

Work can always be done faster, but we’re very satisfied with every aspect of their services.