Highly Efficient Software Development Agency

Smart Mobile House is one of the leading mobile development agencies in Europe operating globally. What makes us unique is that we not only deliver highly interactive with elements of artificial intelligence mobile, web applications. We help mid-size and large businesses to create a productsthat create radical relationships between consumers and brands.

 

We make business winners in the Apps Stores. Our activities are just as complex as our projects: from the strategy to design, technology to daily service we offer the complete portfolio.

We have competencies at:

  1. Mobile Development - Front-end Development, Back-end Development, Native and Cross-platform mobile apps
  2. Web Development - Front-end Development, Back-end Development
  3. Artificial Intelligence - Machine Learning, Computer Vision, Chatbots
  4. Research and Development - Proof of Concept, Minimum Viable Product
  5. Product Design and Strategy - UX Workshops and Audits, User Research, UX/UI Design
  6. DevOps - AWS, Azure, Google Cloud Platform

Tech stack: Swift, Kotlin, Objective-C, C#, .NET, Java, ReactJS, React Native, NodeJS, AWS, Kubernetes, Azure, Machine Learning, Predictive Analytics.

We cover all aspects of software development: 

- ui/ux design & prototyping,
- implementation,
- distribution,
- run & support.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Kraków, Poland
headquarters
  • Mazowiecka 25
    Kraków, ML 30-019
    Poland
other locations
  • 77 Water Street
    New York, NY 10005
    United States
  • Zamknena St, 9
    L'viv, LV 79000
    Ukraine

Portfolio

Key clients: 

Key clients: Orange Poland (Telecommunications), BMW Poland (Mobile App Development), EMPIK (UI/UX Development), Leo Burnett (Mobile App Development), Decathlon Poland (Chatbot Development), Rotho (Web App Development)

Fun Music Mobile App Image

Fun Music Mobile App

In recent years, communication has been evolving from text-based to voice-based – again. However, this time, rather than call another person, young people tend to send recorded voice messages to each other, and more and more apps allow this form of communication, such as Messenger of WhatsApp.

Younger generations are also still eager to send each other funny memes, in versions

“remixed” and rebooted hundred times over to suit more and more situations and jokes. The main idea behind this app, created ultimately for Coca-Cola, was – how to translate the situational, flexible nature of a visual meme into voice recordings?

That’s how Fun Music Mobile App was born. The mobile app development process was made so it allows its users to create funny, creative audio tracks that they can send to each other using the most popular communicators. While recording, the app allows the user to add additional funny sound effects to the recording in real time, but it also has the option to add them later, once the recording is finished.

The recording can also be modified by adding music in the background.

The app works great among the younger generation, giving them an extra option – both to distribute entertaining content, and to express their creativity in creating it. To date, it is still available in several European countries.

My Virtual Garage Image

My Virtual Garage

This mobile app design and web design for BMW Poland is a helpful tool for car owners who tend to forget about the crucial things, such as yearly inspection. BMW noticed that, in particular nowadays, many people use their phones to keep track of important appointments and dates, and they decided that implementing a virtual garage app will be helpful to their customers – especially those who

have to manage a larger fleet of cars.

After the user has downloaded the app and registered, they are able to add cars to their virtual garage. To make this process easier, the app was equipped with a QR code reader that can read the code from the car’s registration, instantly inputting all the necessary data into the app. Integrated notification system was able to then remind the user about the upcoming annual inspections or a scheduled maintenance visit for each car.

Moreover, the app was designed to make the lives of the BMW owners easier through its UX/UI design – for example, it helped recognise the controls lighting up on the control panel, as we all know that some of them appear so infrequently we may not know them by heart. The app also cares for the user in case of a road emergency – such as a flat tire or a crash – by showing simple, step by step instructions.

In addition to that, the app gave BMW a well-developed after sales option, through which it was able to suit their offer exactly to the cars the owner has in the virtual garage.

BMW noticed a significant improvement within the users of the app: fewer missed inspections, timely maintenance and appointments made specifically to target certain issues – once the driver was able to recognise the control that lit up, they could be scheduled for the appropriate amount of time for service.

Additionally, sales of car paraphernalia went up – BMW owners were more willing to buy products when they received a tailored offer best suited to the car – or cars – they own.

Receipt Manager App Image

Receipt Manager App

The Receipt Manager App was created for a Danish accounting company. Our client wanted a solution in the areas of mobile app development and web development that would allow them to streamline account settling after business trips.

The client faced several problems in this area – problems that delayed the settlements and required meticulous archiving. First of all, the

employees sent on business trips often took a couple of days before delivering their expenses to the client. Then, the receipts were printed by different providers on differently sized pieces of paper. Finally, after inputting them to the system and issuing reimbursements, once archived, finding the receipts when needed proved time-consuming.

To solve all of those issues at once, we created the Receipt Manager.

The UX/UI design of the app made it intuitive and easy to account for all expenses taken during the business trip. To receive reimbursements, the employee first needs to log into the panel and select their company – the one that sent them on the trip. Then, after choosing the credit card they used on the trip, the employee can take photos of all appropriate receipts they acquired during the trip and send them to the accounting. All the information, including photos, are sent directly to the accountants’ mailbox – photos are also equipped with detailed ID that make the reimbursements easier.

When the need arises to find the submitted info again, it’s incredibly easy – all photos and data can be accessed through the admin panel in the app.

Our client, the accounting company, saw decrease in document turnover between the employees and employers. Since all proof was sent directly to them, they could issue reimbursements within a much shortened period of time – and receiving paper versions of all documents became a secondary problem. The money is sent in an even more timely manner, which is a significant plus for all parties involved. Then, once the documents are received in paper form, once they are stored and archived – there is no more need to take them out in the future. Everything is safely deposited in the app’s admin panel.

Emoji App Image

Emoji App

Polish company, asked us for a mobile app development service – they wanted to promote ROKO, their line of soft drinks, among the younger audience. And since nowadays young people like to communicate through pictures, rather than words, we decided to target that specifically.

 

After all, who hasn’t seen text messages between

two teenagers that use only emoji, and yet are able to coordinate their plans? Firework emoji, dancing emoji, victory sign emoji – they know exactly what they mean. So, why not tie that to both give them new, exciting means of communicating, while boosting their awareness of ROKO drinks in the process?

 

The UX/UI design of the app was relatively simple – it consisted of a simple keyboard with specially designed emoji: each one was a bottle, and each one represented a different emotion or activity. By making them in correspondence with the emoji the target audience has already known, we ensured that their usage was easy and intuitive. And, most importantly, unique and fun.

 

The client saw a very good response to the app and the campaign tied to it – the youngsters have become much more aware of the brand and a decent increase in sales to that target group was clear. So – thumbs up emoji!

Share Your Tech Idea App Image

Share Your Tech Idea App

An international tobacco company faced an unusual, but rather uplifting problem – its employees had numerous ideas on how to improve the inner working of the company. However, they had no reliable ways of submitting them to the higher-ups. Sometimes they felt awkward to take up their time, sometimes the e-mails got lost in busy mailboxes. A regular cardboard suggestion box

just wouldn’t do the job.

 

Therefore, we were asked for a mobile app development service to tackle the issue. Our solution within the UX/UI design area was simple, yet effective – an app that allows the employees to submit their ideas in a clear, unified way. The submitter chooses the project’s name, describes it and appoints its business owner. After the ideas are submitted, a dedicated board gathers and discusses them.

 

Since every idea is presented in the same format, the discussion process has also been shortened. The company has reported the app is being used frequently – and some of the submitted ideas are already being deployed in the company. After all, those who work in departments know best how to improve them!

Discover City AR App Image

Discover City AR App

Opole is a picturesque city in the south of Poland, located by the Oder River. It has over 800 years of history and is packed full of traditions and historic sights. However, not many people are aware of the beauty and charm of the city. To counteract that, Opole wanted to bring the 21st century into sightseeing – by allowing tourists to use the newest technologies to discover

the full spectrum of its treasures.

We were tasked with mobile app development – Opole wanted to be able to present the whole picture to the tourists and let them have fun when they visit, all with the help of smartphones.

First of the solutions we implemented into the app was Augmented Reality. When the visitor approached a particular site, they were able to see in in 3D placed upon the city’s skyline, turning it and seeing what it looked like. Some of the historic sites of Opole were much different in the past – and thanks to the app’s database of renders, the viewers are able to see them in their full glory.

Additionally, the app provided tourists with trivia and facts about the city itself – ones that they would not be able to find on their own without a tourist guide.

Finally, for added fun and sharing potential, the app let the users face swap with famous citizens of Opole from different time periods. The visitors could save the pictures for later posting via social media, further promoting the city on a large scale.

The city has gained plenty of online presence thanks to the app. The “grassroot” promotion through social media helped Opole gained visibility, attracting more younger tourists o the city.

Intergal Planning Tool App Image

Intergal Planning Tool App

Application for one of our clients for Integral Planning.

Fleer Management App Image

Fleer Management App

When a company has just a few cars in their fleet, managing them is a piece of cake. However, once the fleet grows larger, keeping track of all the cars becomes more and more difficult. That’s why our client asked us for a new mobile app development and web development challenge to tackle that issue.

The TrackEasy app helps managing fleets of all sizes –

live. What that means is that the data for all company cars are displayed in real time on a map – regardless of where they are. Managing their locations helped solve one of the issues the client faced – unsolicited use of company cars for private matters without proper permissions.

Secondly, the app displays all current info about each car – including its current speed, the distance it travelled and average fuel consumption. These data help manage the fleet and monitor the cars’ use and keep track of its exploitation. All those data are also recorded in the car’s history, so if a problem arises – for example, a speeding ticket – it can be easily verified with proof.

The client was therefore given two ways of utilising the app – live viewing of the car or cars and keeping all of their records in one place. Verified and secure, the data of the whole fleet was safely stored in one place without the need to fill extra forms and documents before and after each business trip.

Christmas Card Sharing Web App Image

Christmas Card Sharing Web App

Web app to share christmas card into your friends facebook wall.

Could Content Management App Image

Could Content Management App

This client, a major Tobacco Company, has struggled with being able to safely and securely share data and files. While it was possible to do inside the company – meaning mostly inside the building’s network – it proved to be a challenge when it came to sharing with outsiders.

Nowadays, more and more companies offer remote work – full-time, or for a

couple of days a week or month. Employees that chose to work from home, or remotely from business trips, for example, had encountered issues with access to their files inside the company’s network. The security measures of solutions such as Box, Google Drive or Dropbox were just not safe enough for the client’s needs.

We were tasked with mobile app development and web development for a solution to that problem. An inner cloud management app that would allow all logged and verified users to access all files, safely and securely, from any location – that was the solution.

Basing on the functionalities of already-existing ways of managing cloud content, the UX/UI design and the app’s functionalities are closely fitted to the needs and requirements of the client. Their files are now secure and breach-resistant, keeping the company info and sensitive information safe – all while its employees are free to work from any location on the globe.

Courier App Image

Courier App

Our client was a box diet delivery service based in Poland. With a network of couriers delivering food in numerous cities in Poland, was looking for a complex, easy to use solution to streamline the delivery process and keep track of deliveries all over the country.

 

With the amount of daily deliveries handled by our Client, minor miscommunication incidents occurred – some

deliveries were delivered to the wrong customers, while some were not delivered at all. So, they reached out to us to look for a solution that would allow them to eradicate those mishaps.

 

We landed on the idea for a mobile app for Android. The app is used by the couriers – thanks to its full compatibility with the company’s CRM, it is easy and intuitive to use. The couriers receive a daily list of deliveries prepared by a designated employee, making sure they are aware of all of the planned deliveries.

Upon reaching the client, the courier scans the code on the package and the app reads the package data from the company’s database, and with a photo evidence of delivery – its marked as done in the system. Quick, clear and safe – that’s what we were aiming for.

All data are synchronised every 10 minutes if the data plan is on – or are saved in the app’s database

to be synchronised later. The app also tracks the GPS location and stores it.

 

Thanks to the app, our Client was able to save precious time and money. The delivery time was

reduced by up to 30%, and incidents of lost or misdelivered packages are a tale of the past.

Pizza Delivery E-commerce & App Image

Pizza Delivery E-commerce & App

Domino’s Poland stood before a challenge – their sales system has become outdated and couldn’t properly handle the needs of the client and the customers. They decided on a complete overhaul and tasked us with a comprehensive new mobile app development and web development, allowing the customers to order their products.

We created an interface that was

intuitive and easy to use for maximum user experience, but we also took into consideration the needs of the company. Alongside the new website and app, we created a control panel for the company, which provided them with several functions.

First and foremost, through its easy-to-use UX/UI design, it allowed the company to constantly update their offer – from adding and removing elements of the menu, to adding promotions. The system also offered an up-selling function – once the customer has composed their order, the app and website suggested additional products from the menu that would fit the order.

The admin of the system was also able to track all orders placed via the system, which makes order management and dealing with potential issues much easier.

Additionally, we integrated the whole system with PayU payment services. PayU is among the leading operators of online transactions – tying the payment system with their service made it possible for people to easily and conveniently pay for their orders using their credit cards or bank transfers.

Up to this day, the Domino’s system servicing several restaurants in Poland operates using the groundwork we created.

Video Management App Image

Video Management App

Our client, Teleste Video Networks, is among the leaders in broadband data and video security solutions. Among their problems was one that stood out in particular – the need to be able to view the camera feeds in real time without staying put in place. Not being tied to a stationary unit, the users of their solutions would be able to monitor the security of their sites wherever they

were.

We were tasked with mobile app development and web development for this project. We were challenged with seamlessly unifying the Teleste’s security measures with a solution that would allow for secure viewing of the feed.

A mobile solution for this purpose lets the people responsible for security keep track of the premises – which include hospitality leaders, cities, public transport – without the need to stay in front of the monitor on site. Additionally, if an incident occurs requiring the supervision or consultation from someone, it can be reviewed immediately – no need for that person to drive all the way to the security centre, wasting precious time and resources.

The solution we delivered for Teleste Video Networks helped them to provide the services that streamline security. With our help, Teleste’s clients are now able to keep their properties safe while remaining hands-off until necessary. 

Christmas Gift App Image

Christmas Gift App

Christmas Gift App

Reviews

Sort by

Mobile App Dev for Tobacco Co

"When an issue occurred, we were given a proposition for a solution as well."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2019
Project summary: 

Smart Mobile House developed a mobile app for a large tobacco company that allows employees to submit business ideas.

The Reviewer
 
10,000+ Employees
 
Poland
Solution Architect, Large Production company
 
Verified
The Review
Feedback summary: 

The app has received positive feedback from many users. Employees use the platform regularly, resulting in helpful ideas that solve problems. Smart Mobile House worked efficiently and responded quickly when needed. With impressive problem-solving skills, they created a simple and effective solution.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m an Architect in an international Tobacco Company. Among my tasks is developing new backend solutions for the company – and collecting new ideas for them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

We are an international Tobacco Company with business all around the world. This means we have to stay competitive on a multitude of markets – and here is where my role starts. My task is to make sure we have the most current and innovative solutions possible.

What were your goals for this project?

We pride ourselves in giving our employees the chance to contribute in the development of the company. We know their jobs require them to stay up to date with the newest solutions available, and we want to let them know that we want to hear from them. We wanted to give them an easy platform to share their propositions.

SOLUTION

How did you select this vendor?

We sent the request for app development propositions to a couple of highest-ranking mobile development companies in Poland. Reviewing their projects helped us narrow it down to three, among which the Smart Mobile House gave the most detailed and compelling presentation.

Describe the project in detail.

Smart Mobile House proposed a solution that works somewhat as a bulleting board. All registered employees are able to submit their idea – they provide the subject and a description, as well as a project owner and where the idea came from. This not only gave us the way of keeping track of all the ideas without them becoming “anonymous”, having the submitter and an owner named, but also lets us know if the idea is new and innovative, meaning we will be developing something brand new, or if it solves an existing issue that our employees noticed and know how to solve. The most common areas of the ideas we receive include AI, smart automation, Big Data, blockchain and Internet of Things. Finally, a dedicated board gathers to review the ideas and changes their status.

What was the team composition?

Our dedicated team within Smart Mobile House was composed of a Project Leader and three developers. We were in constant contact with the Project leader, who kept us updated and helped us implement changes that arose during development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the app was launched, our employees were eager to get on board. We have several active registered users, who regularly submit potential projects. Due to the sensitive nature of the projects, I cannot share more detail, but some of them are already underway in the company.

How effective was the workflow between your team and theirs?

Highly effective. We were updated on a regular basis. If something seemed redundant or overly complex, an alternative solution was presented with clear explanation – very important for those who do not deal with backend development. All info was exchanged quickly and response times were short.

What did you find most impressive about this company?

Since most of us do not have a lot (or none) experience in the mobile app development, we were very pleasantly surprised by their proactivity. When an issue occurred, we were given a proposition for a solution as well. Smart Mobile House took care of 100% of the project – to an extent we were not expecting. The cooperation was very well streamlined and smooth.

Are there any areas for improvement?

Nothing comes to mind. We enjoyed working with Smart Mobile House and would recommend it for others, as they have shown a lot of experience and engagement in the project at hand.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Highly satisfied
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Food Delivery Startup

"Their UX knowledge let them notice some potential issues and resolve them before they could even become problems."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - July 2019
Project summary: 

Smart Mobile House developed a food delivery mobile app for couriers. The app could track a courier's deliveries as well as give status updates. They also integrated the solution into the internal CRM.

The Reviewer
 
1-10 Employees
 
Poland
Paweł Piotrowski
Owner, WygodnaDieta
 
Verified
The Review
Feedback summary: 

After launching the app, delivery times reduced by 30% and couriers acted more reliably. Additionally, there was a significant drop in client complaints. Smart Mobile House came prepared at every stage of the project, from the initial design drafts to suggesting useful functionalities.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company offers a vast selection of boxed diet plans. Trained chefs prepare 5 meals a day that get delivered to our clients all over Poland.

As the co-owner of WygodnaDieta.pl, I was among the ones who noticed that every now and again, a package would not be delivered or the packages were misdelivered to the wrong recipient. Despite that being an incidental issue, we knew we had to make sure to minimise the risk of our clients receiving wrong boxes.

I’m the co-owner of WygodnaDieta.pl – a service delivering daily boxed meals to our clients. We offer a spectrum of dietary plans in varying caloric values. Each client can choose what elements should be excluded from their meals, and our trained staff prepares the meals in a certified and safe kitchen daily.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

We wanted to streamline the delivery process. Due to a large number of everyday deliveries and growing number of couriers involved, we had minor issues with miscommunication and missed deliveries.

What were your goals for this project?

We decided on a mobile app for the couriers, which would – first of all – send a delivery list to each and every courier, and then monitor the delivery status. This would allow us to keep track of the deliveries and make sure all were completed on time and none were missed.

SOLUTION

How did you select this vendor?

We selected Smart Mobile House due to their reputation in mobile app development. We looked into the most recommended software houses in Poland and narrowed the list down based on their portfolio.

The profile of companies that cooperated with Smart Mobile House was very impressive, and their delivered apps matched our needs.

Describe the project and the services they provided in detail.

After exchanging e-mails regarding our needs, we met with Smart Mobile House to discuss the project. The company presented several solutions that could be implemented to ensure our delivery system will become more reliable. Once we knew what functionalities were needed, the contractor returned within a short time with a couple of proposed designs for the app.

At each stage of the development, we were updated and shown the results as appropriate. We could provide feedback during the development and get familiar with the app.

The app is also completely integrated with our CRM, which means that the workflow is smooth and doesn’t require switching between different systems – that is a significant time-saver and made it easier for all employees to familiarise with the new tool.

What was the team composition?

The team we cooperated with was lead by a project manager, who worked with front- and back-end developers whom we also met during the initial meeting. We were communicating directly with the project manager, who relayed updates and our feedback between us and the developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

From the launch of the app, we noticed that packages were delivered faster and more reliably. The ease of planning the deliveries with the list in the app allowed us to reduce the delivery time by 30%.

The amount of client complaints has also dropped significantly, both including the lack of delivery on a given day, and the wrong dietary plan package being delivered. With the functions of the app (GPS tracking, code scanning and photo evidence) we can quickly address all the issues and resolve them immediately.

How was project management arranged and how effective was it?

The manager leading the project replied to all of our e-mails and calls. We received regular reports on the progress, and all of our questions/issues were promptly resolved.

The overall communication was excellent, we were honestly informed about upcoming milestones and challenges along the way, which let us stay stress-free and we received the finished product in a very timely manner.

What did you find most impressive about this company?

We were very pleasantly surprised by two aspects of our cooperation.

Firstly, the Smart Mobile House team had great ideas on the looks and functionalities of the app. That showed us their experience in the matter – they came with a ready draft of the project.

Secondly, they not only made sure that all our needs were met, but also noticed several spots where extra functionalities could be added. Their UX knowledge let them notice some potential issues and resolve them before they could even become problems.

Are there any areas for improvement?

We are very satisfied with the design process, the implementation and with the ongoing support provided by the team after the launch of the app

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Logistics App Dev for Boxed Meal Delivery Company

"...they made sure that our needs were met, and also noticed several spots where extra functionalities could be added."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Sept. 2019
Project summary: 

Smart Mobile House designed and developed a mobile app to assist couriers, which involved integrating it with a CRM. Features include code scanning and GPS tracking.

The Reviewer
 
11-50 Employees
 
Polska
Employee, Boxed Meal Delivery Company
 
Not verified
The Review
Feedback summary: 

Package delivery time has been reduced by almost 30% due to increased efficiency and reliability. The app mitigates client complaints and courier mistakes. A driven team, Smart Mobile House maintained accessible, responsive communication throughout the timeline. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-owner of a service delivering daily boxed meals to our clients. We offer a spectrum of dietary plans in varying caloric values. Each client can choose what elements should be excluded from their meals, and our trained staff prepares the meals in a certified and safe kitchen daily.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

Our company offers a vast selection of boxed diet plans. Trained chefs prepare 5 meals a day that get delivered to our clients all over Poland. As the co-owner, I was among the ones who noticed that every now and again, a package would not be delivered or the packages were misdelivered to the wrong recipient. Despite that being an incidental issue, we knew we had to make sure to minimise the risk of our clients receiving wrong boxes.

What were your goals for this project?

We wanted to streamline the delivery process. Due to a large number of everyday deliveries and growing number of couriers involved, we had minor issues with miscommunication and missed deliveries.

We decided on a mobile app for the couriers, which would – first of all – send a delivery list to each and every courier, and then monitor the delivery status. This would allow us to keep track of the deliveries and make sure all were completed on time and none were missed.

SOLUTION

How did you select this vendor?

We selected Smart Mobile House due to their reputation in mobile app development. We looked into the most recommended software houses in Poland and narrowed the list down based on their portfolio. The profile of companies that cooperated with Smart Mobile House was very impressive, and their delivered apps matched our needs.

Describe the project and the services they provided in detail.

After exchanging e-mails regarding our needs, we met with Smart Mobile House to discuss the project. The company presented several solutions that could be implemented to ensure our delivery system will become more reliable.

Once we knew what functionalities were needed, the contractor returned within a short time with a couple of proposed designs for the app. At each stage of the development, we were updated and shown the results as appropriate. We could provide feedback during the development and get familiar with the app.

The app is also completely integrated with our CRM, which means that the workflow is smooth and doesn’t require switching between different systems – that is a significant time-saver and made it easier for all employees to familiarise with the new tool.

What was the team composition?

The team we cooperated with was lead by a project manager, who worked with front- and back-end developers whom we also met during the initial meeting. We were communicating directly with the project manager, who relayed updates and our feedback between us and the developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

From the launch of the app, we noticed that packages were delivered faster and more reliably. The ease of planning the deliveries with the list in the app allowed us to reduce the delivery time by 30%.

The amount of client complaints has also dropped significantly, both including the lack of delivery on a given day, and the wrong dietary plan package being delivered. With the functions of the app (GPS tracking, code scanning and photo evidence) we can quickly address all the issues and resolve them immediately.

How was project management arranged and how effective was it?

It was very effective. The manager leading the project replied to all of our e-mails and calls. We received regular reports on the progress, and all of our questions/issues were promptly resolved. The overall communication was excellent, we were honestly informed about upcoming milestones and challenges along the way, which let us stay stress-free and we received the finished product in a very timely manner.

What did you find most impressive about this company?

We were very pleasantly surprised by two aspects of our cooperation. Firstly, the Smart Mobile House team had great ideas on the looks and functionalities of the app. That showed us their experience in the matter – they came with a ready draft of the project.

Secondly, they made sure that our needs were met, and also noticed several spots where extra functionalities could be added. Their knowledge about the user experience let them notice some potential issues and resolve them before they could even become problems.

Are there any areas for improvement?

Not particularly. We are very satisfied with the design process, the implementation and with the ongoing support provided by the team after the launch of the app.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Keyboard App Development

“Jerzy (Managing Director, Smart Mobile House) is an absolute star, and his team always goes the extra mile.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2018 - Feb. 2019
Project summary: 

Via staff augmentation, Smart Mobile House supported an in-house team’s product development. They contributed specific technical skills to create a customized keyboard app.

The Reviewer
 
11-50 Employees
 
Johannesburg, South Africa
Ed Wrede
Managing Director, Empire State Software and Development
 
Verified
The Review
Feedback summary: 

Equipped with focused expertise and a keen work ethic, Smart Mobile House empowered the internal team to complete the end-to-end custom app build. Communicative, collaborative, and committed, they delivered on every requirement.
 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the managing director of Empire State Software and Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

Smart Mobile House helped us create a keyboard app. We hired them because they had the expertise we lacked in-house that this project required.

What were your goals for this project?

Our company needed to create a custom keyboard.
 

SOLUTION

How did you select this vendor?

We reached out to Smart Mobile House via social media. After speaking with a few candidates, we decided to hire the team.

Describe the project in detail.

Our project centered on creating a customized keyboard. Smart Mobile House provided the specific skills our internal team needed to build the product.

What was the team composition?

Jerzy (Managing Director, Smart Mobile House) and his team worked alongside our internal development team and me.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With Smart Mobile House’s support, our team was able to create the keyboard. They met all the original requirements.

How effective was the workflow between your team and theirs?

The workflow between our team and Smart Mobile House was seamless. Their communication is fantastic. Jerzy (Managing Director, Smart Mobile House) is an absolute star, and his team always goes the extra mile.

What did you find most impressive about this company?

I was most impressed by the level of communication. Smart Mobile House showed a commitment to delivering great work. They’re really a gem of a company.

Are there any areas for improvement?

There are none at all.

5.0
Overall Score I can't recommend them highly enough.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Open communication makes scheduling easy to control.
  • 5.0 Cost
    Value / within estimates
    The cost is very fair and reasonable.
  • 5.0 Quality
    Service & deliverables
    They take a lot of pride in the quality of their work.
  • 5.0 NPS
    Willing to refer
    I wouldn't hesitate to refer them.

Chatbot Development for Humanitarian Nonprofit

“We’re completely satisfied with the outcome of the engagement.“

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - June 2018
Project summary: 

To cut down response time, Smart Mobile House created a chatbot for Facebook Messenger. The tool allows users to either make direct donations or requests donations during an emergency or crisis.

The Reviewer
 
201-500 Employees
 
Warsaw, Poland
Communication Specialist, Polish Humanitarian Action
 
Verified
The Review
Feedback summary: 

The chatbot improved communication with followers and allowed the internal team to allocate their time to other tasks. Smart Mobile House managed a smooth workflow, putting together a comprehensive schedule and sticking to it throughout the project. Overall, they were professional and transparent.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the communication specialist at one of the biggest humanitarian nonprofits in Central Europe. We offer aid to those who suffered at the hands of armed conflicts and natural disasters. We currently operate in Somalia, South Sudan, Syria, Iraq, Ukraine, and Poland. In my role, I manage our social media accounts and our relationships with external contractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

A lot of users were contacting our organization via direct messages on Facebook, and we were struggling to respond to all of the questions and comments. We noticed that the issues were pretty similar in content and the volume of messages intensified during emergencies or humanitarian crisis. To save time and respond with more urgency, we needed a solution to help us manage our message queue.

What were your goals for this project?

We wanted a useful app to reduce our workload and support our fundraising activities.

SOLUTION

How did you select this vendor?

Smart Mobile House contacted us on their own to fill their corporate social responsibility (CSB). They wanted to create a mobile app that could help us overcome a challenge. Together we decided to develop a solution to manage our Facebook messages.

Describe the project in detail.

Smart Mobile House created a Facebook Messenger chatbot for us, helping reduce our response time. The tool allows our followers to make an online donation through the messenger app or send an emergency donation request.

What was the team composition?

I worked directly with their senior sales and marketing specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The chatbot has improved communication with our followers. We’re delighted with the outcome of the engagement.

How effective was the workflow between your team and theirs?

The workflow was smooth. We put together a schedule at the beginning of the project and followed it exactly. There weren’t any delays.

What did you find most impressive about this company?

The Smart Mobile House team is professional, open-minded, and client-oriented. They made sure they understood our needs and used their extensive technical background to meet them. Even though the chatbot development turned out to be more complex than we’d predicted, Smart Mobile House handled the work with skill.

Are there any areas for improvement?

I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    As a nonprofit, we didn’t cover any of the direct costs.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    It has been a pleasure to work with them. I highly recommend their services.

Comprehensive Development Projects for Telecommunications Company

"From beginning to end, Smartmobile's expertise was acute. We've had a very successful collaboration."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2014 - Ongoing
Project summary: 

Smart Mobile House is working with a large telecommunications corporation to develop new applications to address tariff plans and multimedia bundle offerings.

The Reviewer
 
10,001+ employees
 
Poland
Senior Brand Manager, Telecommunications Company
 
Verified
The Review
Feedback summary: 

Smart Mobile House is praised for having true project management and technological expertise. Smart Mobile House is recommended because of their professional and competent staff.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a telecommunications services provider. I am the senior brand manager, responsible for mobile multimedia services and payments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Smartmobile?

We needed to deliver new product services and applications for our company's portfolio, addressing tariff plans and multimedia bundles as well as to provide updates and maintenance for these applications.

SOLUTION

What was the scope of their involvement?

Smartmobile provided consultation for new company products which we wanted to deliver to customers and our internal sales force. We are starting to implement one of the solutions proposed by Smartmobile. They helped us understand what issues we can expect to face while delivering new products.

How did you come to work with Smartmobile?

We posted a request for information and considered several developers. We focused on the scope of responsibility that those companies could handle, and what solutions they could present to our needs. Smartmobile was one of the candidates. They have a focus on mobile application development, but also have expertise in the smart TV area. We have a cross-platform approach for our portfolio and found Smartmobile to be an appropriate agency. We contacted them, asking for possible solutions to our problem.

How much have you invested with Smartmobile?

The total cost of Smartmobile's services was around $30,000.

What is the status of this engagement?

Our latest project with Smartmobile was concluded in May 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

One of our projects had some development constraints, but the solution proposed by Smartmobile is under implementation.

I found Smartmobile to be professional. They key thing for us was that the consulting company have a broad knowledge in the field. Smartmobile has very competent employees and provided a good overview of the issues brought to them. Smartmobile posted adequate questions for our situation.

What did you find most impressive about Smartmobile?

Out of the companies which we initially contacted, Smartmobile was one of the few who had a good focus on the issues and constraints of our project and brought in good knowledge on how the concept could be implemented in the long run and what problems we'd be likely to face. From beginning to end, Smartmobile's expertise was acute. We've had a very successful collaboration.

What tips or recommendations could you share that might increase the likelihood of success with Smartmobile?

There isn't much I can say. In my opinion, Smartmobile is well-prepared within their scope of responsibilities and interest. It's important to have good cross-company contacts. This is not feasible for us at this time because we have service partners that utilize their own dedicated developers. If we ever have a need for creating a standalone application, we will look to Smartmobile. They have the right competencies and knowledge to take this on.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    The price was almost ideal, but there were some unclear figures in the beginning.
  • 5.0 Quality
    Service & deliverables
    Smartmobile provided everything that we asked for within deadline and answered our questions promptly.
  • 5.0 NPS
    Willing to refer

iOS Project for European Consultancy

"They always kept the budget, which is something that made Smart Mobile House stand out."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2010 - Ongoing
Project summary: 

Smart Mobile House has worked with the consultancy client in Europe for over six years on a huge range of iOS and other development projects that require niche technology skills.

The Reviewer
 
51-200 employees
 
Oslo, Norway
Co-owner, Consultancy
 
Verified
The Review
Feedback summary: 

Smart Mobile House is complimented for always maintaining the budget and timeline with high quality coding. Smart Mobile House is recommended for high budget projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company provides several services, including consultation for web application development, digital marketing, and product design. We have a 40-person team in Norway, and around 25 members in Croatia.

I'm a co-owner of the company. I've had several positions within the company over time, including that of product manager and marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Smart Mobile House?

Our challenge was divided in two: we needed extra resources, as well as specific competencies which we didn't have at the time.

SOLUTION

What was the scope of their involvement?

Smart Mobile House's involvement has been loosely based on specifications that we provide for various types of development, including iOS and Symfony stack solutions. Smart Mobile House has worked with quite a few people in our company, so I haven't had insight into all of the services that they provided. Rather than giving them full specifications, we told Smart Mobile House what we wanted to solve, and asked for their help. We sometimes handle design, but Smart Mobile House has had freedom to develop bigger parts of our software, depending on the project.

I've only been in touch with our project manager, whom I've also met physically in Cracow, but other people in our company contact developers from Smart Mobile House directly.

How did you come to work with Smart Mobile House?

We did extensive research a few years back in order to find external partners which we could rely on during periods of high demand, for technical consultancy or niche development skills. We looked at developers in Poland, since it's close to Norway. Smart Mobile House was one of those companies. We gave them some minor test projects, and continued working with them.

How much have you invested with Smart Mobile House?

The cost of Smart Mobile House's services has been between $4,500 and $11,000 [4,000 to 10,000 euros] per project. We've used them for at least 10 projects, so the total cost has been $100,000 at least.

What is the status of this engagement?

We started working with Smart Mobile House in 2010. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Smart Mobile House didn't work through very clear specifications or architectures from us, so there have been instances when there was less clarity. There have been some error corrections for the work that Smart Mobile House provided, but they were always resolved as necessary. I wouldn't point this out as a negative issue at all. There haven't been any major concerns which turned up with Smart Mobile House.

One app in particular, which Smart Mobile House developed, is still in use by quite a large audience because of an ongoing festival. It worked well, and the customer was quite happy. They continue to engage us for updates every year.

How did Smart Mobile House perform from a project management standpoint?

Smart Mobile House has delivered over-schedule at times, but this is true for our team as well. Any delay was also no greater than a few days. They always kept the budget, which is something that made Smart Mobile House stand out.

We use Jira and Confluence internally, as well as HipChat and Skype for keeping in touch. Smart Mobile House has used the same systems as our own team.

What did you find most impressive about Smart Mobile House?

We've had a regular business relationship, so there isn't anything in particular to mention.

Are there any areas Smart Mobile House could improve?

Communication could be improved. It hasn't been a huge problem, but there have been some misunderstandings, mainly due to the fact that we are based in different countries. We've had Smart Mobile House's team come to Norway for project planning, which worked out very well.

What tips or recommendations could you share that might increase the likelihood of success with Smart Mobile House?

We've worked with Smart Mobile House through a relatively loose chain, without specifying a huge amount of details. We mainly give concepts and designs to Smart Mobile House, and it's up to them to solve the task. We agree on details during daily catch-ups. My recommendation to any clients would be to allow Smart Mobile House to come up with ideas on how to solve problems, but at the same time, have regular check-ups in order to ensure that they're heading in the same direction.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Smart Mobile House has been a bit optimistic at times in terms of scheduling, but they've also hit most deadlines. I wasn't involved in all of our projects with them, so there may have been unfair elements from our side as well.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Smart Mobile House has delivered mostly good solutions, but at times, things haven't been as anticipated. Any issues or errors were solved afterwards.
  • 4.0 NPS
    Willing to refer

iOS App Development for Tobacco Manufacturer

"Smart Mobile House has its own project management tools, but they are able to conform to the methodology used by the client."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
Project summary: 

Smart Mobile House developed an iOS app to adapt in iOS 8 and made available to Android after a year. Its function also enables access to the SharePoint structure for the marketing department.

The Reviewer
 
10,001+ Employees
 
Poland
Service Manager for Mobile Solutions, Tobacco Manufacturer
 
Verified
The Review
Feedback summary: 

The iOS app functions perfectly with no quality issues with the code.and has been adopted well by users. They deliver with quality and on schedule with a reasonable budget. The team is both proactive and adaptable in the workplace.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are the IT department for an international tobacco manufacturer. We assure that our clients have access to stabilized solutions.

I am the service manager in charge of some of the solutions delivered for my company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Smart Mobile House?

I am responsible for development of collaboration and commercial applications used by our company. We have used Smart Mobile House in those areas. Apple had released iOS 8 and we needed to rewrite our existing applications in order to conform to the new standard.

SOLUTION

What was the scope of their involvement?

Smart Mobile House developed an iOS app that enabled access to our SharePoint structure for the marketing department. After using this application for one year, we decided to increase the scope and make it available on Android as well.

We work with Smart Mobile House on a fixed price basis. We state requirements and use our own user experience design and architecture solution teams. Smart Mobile House is the integral developer for a number of tasks. The size of our teams has varied depending on the scope of work. Generally speaking, I don't care how many people are working on a project, as long as the work gets done. On initial deployments, we have worked with bigger teams from Smart Mobile House.

We started employing a waterfall approach to the development, delegating tasks to project managers and leaving it up to them to manage the work. We have a more Agile approach at the moment, working directly with developers. It all depends on the scope of development.

I have appreciated the fact that Smart Mobile House is able to accommodate any needs we may have. Whether I want to delegate the entire project management process to them, or I simply want to engage a set number of consultation hours, Smart Mobile House is able to work with us.

We've had a continuous development process for new features and functions. The usage demand for our app has been rising.

How did you come to work with Smart Mobile House?

We had been working with another vendor and were not happy about the delivery speed. The process was too slow, in relation to our business needs. We needed an alternative and used our sister company's experience in finding one. It turned out that they were working with a company located in our own city, namely Smart Mobile House.

How much have you invested with Smart Mobile House?

This is confidential. I can say that, in relation to industry prices, Smart Mobile House is quite attractive. They've been 20% cheaper than our previous vendor, for the same type of work. That was one of the reasons for choosing them.

What is the status of this engagement?

We started working with Smart Mobile House in 2014.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The area in which we used Smart Mobile House is not the most critical one for our business, but they have proven their capabilities. We are trying to engage Smart Mobile House for other projects which will be dependent on their ability to deliver quality work.

Our statistical reports have mostly focused on the adoption level of our apps, which is related to the way in which they were designed internally, from a business point of view.

The main metric that I could cite for Smart Mobile House is that once they took over the implementation of our app, we faced no quality issues with the code.

How did Smart Mobile House perform from a project management standpoint?

Smart Mobile House has performed perfectly from a time and budget perspective. Communication could be improved. I don't like communicating through email, but this wasn't a very critical issue.

The fact that we're based in the same city as Smart Mobile House enabled us to work with them on-site. We use internal collaboration tools in our company. Smart Mobile House has its own project management tools, but they are able to conform to the methodology used by the client.

What did you find most impressive about Smart Mobile House?

I appreciated the level of experience found in the senior staff from Smart Mobile House.

Are there any areas Smart Mobile House could improve?

Smart Mobile House could have improved in terms of business acumen. In the beginning, we spent a lot of time in order to explain our business ideas. Nevertheless, I was generally happy with what Smart Mobile House did.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile Scanning App for Accounting Firm

"They nailed their initial cost estimate." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. - Dec. 2018
Project summary: 

Smart Mobile House developed a mobile app that scans receipts and invoices to make document transfer easier.

The Reviewer
 
1-10 Employees
 
Denmark
Monica Tobler Styczen
Director, Bilagseksperten
 
Verified
The Review
Feedback summary: 

Though it’s too soon to evaluate results, Smart Mobile House provided consistent communication throughout the project. They delivered on their initial cost estimate and responded quickly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner and a partner at Bilagseksperten, an accounting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

We needed to develop a mobile app that scanned receipts and invoices.

What were your goals for this project?

We wanted to make it easier for our clients to send us their documents.

SOLUTION

How did you select this vendor?

We did online research and called the companies we liked most. SMH responded quickly and sounded professional.

Describe the project in detail.

They developed a mobile app that scans receipts and invoices.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It’s still too early to tell.

How effective was the workflow between your team and theirs?

Their communication was great. They responded quickly via email.

What did you find most impressive about this company?

They nailed their initial cost estimate.

Are there any areas for improvement?

No, not that I saw.

5.0
Overall Score Overall, I'm happy and satisfied with their work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was perfect.
  • 5.0 Cost
    Value / within estimates
    It was as expected.
  • 5.0 Quality
    Service & deliverables
    It was super.
  • 5.0 NPS
    Willing to refer
    I'd refer them anytime.

Chatbot Development for E-Commerce Platform

“They were always on time and consistently aligned with the solution.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Dec. 2018
Project summary: 

To simplify the customer journey for an e-commerce site, Smart Mobile House developed a chatbot that would help guide users through the platform to purchase gifts.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Performance Marketer, Mid-Size E-Commerce Company
 
Verified
The Review
Feedback summary: 

The chatbot functioned as expected boosted user engagement metrics. Despite working remotely, Smart Mobile House remained communicative and punctual throughout the process. Their quality and pricing structure were key selling points.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a performance marketer for a mid-size e-commerce company that sells gifts online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Mobile House?

We wanted to simplify the customer journey and drive more traffic to our website, so we approached Smart Mobile House to create a chatbot messenger.

What were your goals for this project?

The main goal was to create an engaging process for our potential customers.

SOLUTION

How did you select this vendor?

We asked a few companies for an offer and project portfolio before going with Smart Mobile House. The deciding factor was the price-quality ratio.

Describe the project and the services they provided in detail.

They created the customer journey scenario, developed a chatbot, and debugged it before delivering the project.

What was the team composition?

I corresponded with a single point of contact who coordinated all of the work on their side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We reached all of our key performance indicators (KPIs), which measured user engagement.

How was project management arranged and how effective was it?

They carried out the project remotely, communicating through emails and a few phone calls.

What did you find most impressive about this company?

They were always on time and consistently aligned with the solution.

Are there any areas for improvement?

No, none at all. We were satisfied with everything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer