Building Brand Experiences that Create Impact

SmallBox is a creative agency focused on building cohesive brand experiences for mission-driven organizations. Our human-centered approach and passion for community impact helps us create relevant solutions for our clients and those they serve.

Core Services include: 

  • Research
  • Brand Identity
  • Website Design
  • Organizational Design
  • Creative Production
 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2006
Show all +
Indianapolis, IN
headquarters
  • 6219 Guilford Avenue
    Indianapolis, IN 46220
    United States

Portfolio

Key clients: 

Lilly Endowment, Central Indiana Community Foundation, Endangered Species Chocolate, Lumina Foundation, United Way of Central Indiana, Indianapolis Classical Schools, Evansville Vanderburgh Public Library, City of Fort Wayne, IUPUI Degree Completion Office, Indiana University Alumni Association, American College of Sports Medicine

Reviews

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Web Dev & Design for University Ethics Institute

"SmallBox’s work impressed every stakeholder; we couldn’t be happier with the results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Aug. 2018
Project summary: 

SmallBox designed and developed a website for a collegiate institute. Features include multiple portals for different user types, a distinct design that still echoes the parent brand, and an easy-to-use CMS.

The Reviewer
 
1-10 Employees
 
Greencastle, Indiana
Christiane Wisehart
Asst. Dir. of Digital and Academic Services, The Prindle Institute for Ethics
 
Verified
The Review
Feedback summary: 

The new site received praise from stakeholders on its user-friendly frontend and intuitive CMS. SmallBox made the collaboration effortless from start to finish. They gave consistent updates, made a workable timetable, and met every deadline. Their team offered valuable insights throughout.

BACKGROUND

Please describe your company and your position there.

I am the assistant director of digital and academic services at The Prindle Institute for Ethics at DePauw University. We provide programming and research support for learners at all levels relating to the field of ethics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmallBox?

We engaged SmallBox to design and develop a new website for The Prindle Institute.

What were your goals for this project?

The design needed to both impress and serve a diverse audience. It also had to maintain an individual look while emulating DePauw University’s brand and style.

SOLUTION

How did you select this vendor?

We search for local web design companies and found a few vendors including SmallBox. Their team listened carefully to us, offered the most creative solutions to our problems, and demonstrated a high degree of efficiency.

Describe the project in detail.

We met with SmallBox for one of their “Factory Day” sessions, which was highly efficient and gave us valuable insights into our project needs and desired direction. We then moved into the design phase. SmallBox created proposals based on our Factory Day meeting and sought our approval. After that, they started developing the site. The project manager trained me how to use the CMS, and I worked with them to create and input content.

Key site features include distinct portals to connect different audiences with appropriate programming. The CMS is easy to use in-house, and the site maintains DePauw’s branding standards while looking visually distinct.

What was the team composition?

We worked with Jenny (COO, SmallBox), Drew (Design Strategist, SmallBox) who served as our project manager, Neil (Designer, SmallBox), and a web developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new site’s organization allows us to communicate our programming much more efficiently. Each event and program have a clear-cut spot that’s easy for users to reach. SmallBox’s work impressed every stakeholder; we couldn’t be happier with the results.

How effective was the workflow between your team and theirs?

Every aspect of the collaboration—from communication to organization to the timeline—was seamless and efficient. The SmallBox team offered valuable advice every stage. Their support became especially helpful during the last few weeks of the project.

What did you find most impressive about this company?

The project ran smoothly from our initial meeting to the site’s launch. SmallBox managed Factory Day very efficiently and took the time to listen to our needs. They set up a clear timetable and met every deadline. Their designer solved every problem we brought to him and produced a gorgeous final product. The project manager was patient and encouraging in teaching me how to use the backend CMS. The interface is highly intuitive and easy to use, which has significantly reduced my workload. Overall, they did superb work. I’m highly satisfied with the process and the final product.

Are there any areas for improvement?

No, I can’t think of anything. I highly recommend working with their team.

5.0
Overall Score I look forward to engaging them on future projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    SmallBox was reliable and flexible. They kept in constant contact with us from start to finish.
  • 5.0 Cost
    Value / within estimates
    They did high-quality work at excellent value.
  • 5.0 Quality
    Service & deliverables
    The final product is peerless in quality.
  • 5.0 NPS
    Willing to refer