Slam Media Lab

BACKGROUND

Please describe your company and position.

I am the Senior Pastor of San Ramon Valley United Methodist Church

Describe what your company does in a single sentence.

We are a church with the vision to pursue a life with God and a life with each other by following Jesus, thriving in community, and healing the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Rebrand
• Website Redesign

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned
• Speed

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Slam Media to deliver a full rebrand of our church including logo design and website redesign. Key deliverables: logo, website, brand guidelines, collateral.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quick and intentional communication throughout the duration of the project
• Attentive to the values of our organization
• Flexible in adapting to our requests and preferences
• Stunning logo that captured our organization's identity and geographical location
• Clean and attractive website that reflects our vision and values and is easy to navigate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Slam Media was timely in all deliverables and communications. They were very responsive to any questions or concerns that we had.

What was your primary form of communication with Slam Media Lab?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sylvia and Kyle from Slam Media Lab were awesome to work with. They are personable, fun, creative, attentive, and quick. Also being able to meet in person regularly gave us the sense that they were completely invested in this project and its outcomes.

Are there any areas for improvement or something Slam Media Lab could have done differently?

We had a couple minor hiccups at the launch but were able to address and fix in a timely manner.

BACKGROUND

Please describe your company and position.

I am the Principal of CJAM Consulting, LLC

Describe what your company does in a single sentence.

CJAM Consulting provides business development strategy to nonprofit and cultural enterprises throughout the United States, via initiatives ranging from $500,000 to $17 million. Our work includes planning and implementation for startups and expansions, as well as capital restorations, executive planning and financial capacity building projects. We are dedicated to endeavors where arts and culture are central to the public trust and radical justice is a core value.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Create a new brand identity that reflects CJAM’s unique partnership with clients and singular approach in the market
• Design an engaging and unique website that showcases CJAM’s services with modern visuals and interactive elements.
• Implement SEO strategies and user-focused design for enhanced visibility and client engagement.

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• MWBE firm

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slam Media Lab started by crafting a brand identity that reflects the essence of CJAM’s values, including a refreshed font, refined color palette, and a cohesive brand system that authentic represents our mission. From there, they designed a dynamic, visually engaging website featuring interactive elements including scroll-based animations and hover effects to draw attention to our work and our website. To maximize online visibility, Slam incorporated SEO best practices and set up Google Analytics and Search Console. They also made sure the site met accessibility standards across the board!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our aim was to design a new website that is uniquely identifiable and that marks a clear and refined departure from the minimalist way we branded CJAM previously. We wanted to foreground an elevated CJAM brand identity, while showcasing the dynamism of our clients equally - and SLAM did exactly that! It’s dynamic, beautiful, and uses colors in a way that feels both modern and true to our identity. The interactive elements make it engaging and keep visitors exploring longer, which has already led to more meaningful interactions and inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The SLAM team insisted on continual and open communication. Their process was action oriented and client-centered. They were clear-eyed about approach, yet they followed our lead. They listened, responded, asked-questions, explored new options, innovated, pivoted, exercised patience, pushed us out of our comfort zone, and always ensured that the process and product met with CJAM's standards and expectations. They delivered excellence. Their well-organized approach and dedication made the entire process among the most rewarding design partnerships we've had.

What was your primary form of communication with Slam Media Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

Peter and Silvia really listened to what I wanted—they took our feedback, applied it thoughtfully, and weren’t afraid to play around with ideas until we got it just right. They have a really strong ability to synthesize multiple streams of thought, interpret inputs from different platforms and inspiration, and render them in the product design. It took us some time to get there, but I truly appreciated how much the team pushed to make sure every detail aligned with our vision. Their commitment to getting it right was unwavering, and it showed in the final product.

Are there any areas for improvement or something Slam Media Lab could have done differently?

I loved working with Slam Media Lab! And would love to continue working with them.

BACKGROUND

Please describe your company and position.

I am the Design Manager of FurtherTravel

Describe what your company does in a single sentence.

FurtherTravel offers travel tours and volunteering programmes which give participants the opportunity to teach English, engage in conservation projects, and experience cultural immersion while exploring a range of destinations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Build a powerful and visually engaging trip booking platform tailored to young travelers.
• Integrate CRM, trip management software, and automate workflows to streamline user experience and backend operations.
• Create a scalable content strategy optimized for SEO that enhances discoverability and drives bookings.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slam Media Lab was brought on to redesign the Further Travel website, combining our content and booking system. They integrated Moonstride, our travel management software, to handle bookings, itineraries, and customer data, ensuring that all systems worked efficiently with Webflow through custom workflows using Zapier.

Slam developed a vibrant, youth-focused design that speaks directly to our target audience. Their focus on usability made the platform easy to navigate while maintaining a bold, modern aesthetic. The team also optimized the website for scalability, preparing it for future growth and handling increased traffic as our user base expands. The final result is a polished, high-performing website that effectively supports our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The design looks amazing — bold colorful and fun to explore. It really speaks to our younger audience. We had such a great experience working with Peter. This is exactly what we were looking for!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam's PM was exceptional. They kept me updated regularly via email, and we checked in via video chat when we needed to discuss specific stuff. They were very good at managing the project async and were highly responsive to any requests or feedback.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to move the project forward async and communicate with our travel management software without our input! Really showed how proactive they are and how much they cared to see this succeed.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No, Slam Media Lab was amazing to work with!!! Would do it again.

BACKGROUND

Please describe your company and position.

I am the Director, Strategic Communications of The Center for Community Solutions

Describe what your company does in a single sentence.

The Center for Community Solutions is a nonpartisan think tank focused on solutions to health, social, and economic issues in Ohio, with offices in Cleveland and Columbus. Our work focuses on poverty and the resulting challenges and policies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Design our website to reflect our updated brand identity and effectively communicate our mission and values.
• Improve user experience and accessibility of our website across all devices.
• Implement integrations and tools to streamline our marketing efforts and enhance user engagement.
• Migrate an enormous amount of content (1000+ resources) to a new website that is easy to manage

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We kicked off the project by working closely with Slam on brand discovery, where we figured out the direction of the website. We added our values, examples, and non-examples. The team then went to work on a mood board to show the visual direction of our website. This exercise was followed by working on wireframes to lay out the website's structure and how each page would connect with each other. 

Slam started crafting initial designs and iterating based on our sometimes very specific feedback. Once we were happy with the look, they got to work on the development phase, transforming mockups into a satisfying web experience. 

They paid close attention to detail, ensuring everything met accessibility standards and were responsive for all devices. Integrations with our email service provider, CRM, and analytics tools were set up seamlessly. Slam also took care of the technical aspects, including SEO and site speed optimization, to ensure we had a smooth and successful launch. Due to their agility and dedication, our site launch had no setbacks. Post-launch tweaks were very few and addressed quickly.

The biggest challenge was the content migration process, consisting of over a thousand pieces of content that ranged from articles and press mentions, to statistics, and research reports. Slam helped us decide how to archive and organize the content, and made sure every last piece of our valuable resources got smoothly migrated into the new platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is impactful, fast, easy to navigate, shows off our work, is informative and eye catching!!! We’ve received really great feedback from our team, board, and our audience!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam’s project management was very organized. A crucial and unique aspect of our partnership was proactive and responsive the communication. Throughout this project, the team was willing to receive feedback and tackle any question or concern we had. They made sure to hop on video calls with us every week, which really helped keep things on track. They got things done fast and with precision. 

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Revisiting my notes from our initial conversation, Slam nailed and delivered every single thing I asked for and added even more useful solutions! They are SO creative, have worked with many organizations like ours, and always come up with solutions to help us move in a direction we’re all proud! I would absolutely work with them again.

Are there any areas for improvement or something Slam Media Lab could have done differently?

Overall, Slam's approach was just spot on, making the process comfortable and even exciting. Every website design project eventually gets turned over to the company. The Slam team were patient, responsive coaches throughout, with ample preparation for our eventual ownership. I feel equipped to manage this excellent work!

BACKGROUND

Please describe your company and position.

I am the CEO of an athletic mentorship company.

Describe what your company does in a single sentence.

Our company offers Athletic Mentorship and Coaching Programs for youth athletes. In our programs, your student-athlete will be paired with one of our current Division 1 College-Athlete mentors who plays their sport, and can help build their confidence and take their game to the next levle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Create a brand and web design that embodied the spirit of youth sportsmanship, appealed to both young athletes and their parents.
• We wanted a clean, engaging, and functional user experience.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Slam to help us upgrade and design our existing brand, designing a new website layout on both desktop and mobile that align with our CTAs and goals. We started the process with a brand discovery process where we included examples of websites we liked and didn’t like. 

Slam took that and created a mood board with the direction we were looking for! After a couple rounds of feedback, they started designing our homepage and included illustrations along the way, while showing us how our brand could evolve! The final deliverable was a Figma file with both desktop and mobile for our developers to implement!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We loved the final product! Our design is clean, bold, approachable. It’s exactly what our audience will like! With this design, we're ready to launch our new website smoothly.  Slam also made it super easy to communicate and leave feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam Media Lab's project management was well executed! They meticulously considered our feedback, scheduling meetings as necessary, and were consistently responsive, often providing instant responses. Their commitment to our project ensured timely delivery of all items, maintaining a smooth workflow while prioritizing our needs. 

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Kyle and Silvia really understood our vision.  Wenow have a design we’re excited to launch. They were easy to work with, fast, responsive, and creative.

Are there any areas for improvement or something Slam Media Lab could have done differently?

They are doing a stellar job I don't have any tangible feedback

BACKGROUND

Please describe your company and position.

I am the Co-Founder, CEO of Luminary Impact Fund

Describe what your company does in a single sentence.

Luminary Impact Fund is a philanthropic venture capital fund solely focused on family mental health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Build a functional website that allows our audience to easily understand our vision and values.
• Create a unique and impactful brand.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted our new website to be very visual and impactful. Our engagement started with a Brand Discovery Document, where we were guided through the process of breaking down our vision into concepts that the design team could later translate into colors, shapes, and design ideations. From the very beginning, we were able to describe our expectations thoroughly to make sure the Slam team would be able to bring them to reality. 
We kept the navigation simple at this stage, with a single page divided into single sections. The whole design process was carried out in constant collaboration between both teams, making it possible for us to provide feedback every step of the way. We were first presented with low-fidelity wireframes, and once those were approved, the Slam team was able to move forward with mock-ups. 
They also provided us with a document where we could insert all website copy to make the building process smoother. We requested additional visual assets for social and operational purposes, such as social media campaign templates and pitch decks, and these were delivered quickly for us to use post-launch. Lastly, we scheduled a meeting to discuss final feedback and were ready to launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As soon as we launched, we received several comments from partners and other contacts congratulating us on our new image. Having a brand new website as beautiful as ours gave our organization an elevated image overall that boosted our reputation and credibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We met on a weekly basis. After every meeting, they followed up with next steps and action items. The timeline was always transparent and their responses never took longer than a working day.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We could’ve never wished for a more spot-on aesthetic for our org! Bringing ideas to life is incredibly challenging and finding talented professionals that get your vision is rare. Peter did a fantastic job capturing Luminary’s essence, we were truly impressed by Slam’s combination of talent and diligence!

Are there any areas for improvement or something Slam Media Lab could have done differently?

When we finished our project the Slam team made sure to collect our comments and feedback and checked in on our overall experience working with them. We had only good things to say to them! We enjoyed the process and look forward to engaging with them again in the future!

BACKGROUND

Please describe your company and position.

 I am the Director of Donor Engagement of a nonprofit company 

Describe what your company does in a single sentence.

We are a national nonprofit building healthier communities with young people, creating education opportunities for peers to share the tools and resources young people need to make healthy decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Slam was hired to help us produce a creative identity specific to the campaign, including new color palette and content treatments. They also were hired to help us design creative assets (email, social, toolkit) to support our Giving Tuesday and End-of-Year wrap-up campaign.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. **Development of Campaign Creative Identity:** Slam was responsible for creating a new creative identity for our campaign. This included developing a new color palette and unique content treatments that set our campaign apart visually and aligned with our strategic objectives. 
2. **Messaging Consultation:** A key part of their service was consulting on the campaign messaging. Working closely with our Development and MarComms teams, Slam conducted two rounds of consultation to refine and strengthen our campaign messages. 
3. **Email Campaign Support:** Their expertise extended to reviewing and supporting our email campaign. Slam focused on enhancing email design for better conversion rates, applying best practices in design and content strategy. 
4. **Design of Creative Assets:** The scope also covered the design of creative assets for the campaign, such as: 
   • Graphics for the landing page, ensuring an engaging first impression. 
   • Development of important communication materials like 'Save the Date' graphics and campaign eCards. 
   • Creation of 'End of Year' and 'Giving Tuesday' thank you graphics, adding a personal touch to our donor communications. 
   • Production of 'Meet the Fellows Carousel' graphics for social media platforms including Instagram and LinkedIn, as well as for the email campaign. 
   • Design of 'End of Year Giving' campaign graphics and 'sense of urgency' graphics, enhancing the impact of our calls to action. 
   • 10 social media assets, each crafted to engage and inform our audience effectively across different platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We raised over $470,000 and still counting. We surpassed our goal to raise $100K, and also passed last year's total raise of $180k. Slam really supported us in the visual and graphic production of the campaign!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam was very professional and constantly delivered everything we needed. There were assets we needed ASAP, and they quickly noticed the urgency, and jumped to help every time. Can’t recommend them enough.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Slam does design REALLY WELL! Working with Slam has catapulted our campaign to the next level. The impact that they had in our marketing and design was remarkable. They care deeply about our mission, and worked tirelessly to reach our goals!!!

Are there any areas for improvement or something Slam Media Lab could have done differently?

One area of improvement I'd like to see is accountability. I did have to send follow ups to receive certain assets by the deadline or adjust the deadline as needed to give them more time to provide assets. However, we loved working with them and we're partnering with them again on another project soon

BACKGROUND

Please describe your company and position.

I am the Co-owner of Matteo Ristorante Italiano

Describe what your company does in a single sentence.

Matteo is a family-operated restaurant that invites customers on a culinary journey to experience the heart and soul of Italy in Salt Lake City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• When we approached Slam Media Lab, our primary objective was to design and develop a dynamic website that seamlessly integrates with our restaurant softwares Toast and OpenTable. We used both platforms to manage reservations and orders. We also wanted to ensure that the site was optimized for local SEO.

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website’s design needed to mirror the uniqueness and authenticity of our Italian restaurant. Slam Media Lab kicked off the project by collecting all assets, followed by a brand discovery process, and then jumping into wireframes and structure. This was an important part of the process because we wanted to ensure the website had the right sections, all optimized for search engines. We were scoped to design the following pages: Home, About, Menu, Events, Gift Cards, and Contact. 

In the process, we needed a quick landing page to start accepting both reservations and orders. Slam quickly put that together, set-up the analytics (Google Search Console and Google Analytics). After the design phase, Slam built the website, sent me a link to QA, and we launched! They provided live training and documentation so I can make changes to the website in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website is already getting thousands of people on a weekly basis! Our customers are making orders and reservations directly on the website. I truly can’t say enough great things.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very organized, and always followed-up with next steps after each meeting! They documented everything and their comms style really matched mine.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It’s an amazing feeling to have a website that represents your values, restaurant, and brand SO well! Slam was so great at listening to my instructions and feedback, and loved working with Peter. Your restaurant is in great hands with Slam Media Lab!

Are there any areas for improvement or something Slam Media Lab could have done differently?

Highly recommend these guys! Slam delivered beyond expectations, and I have no suggestions for improvement. They nailed it.

BACKGROUND

Please describe your company and position.

I am the Creative and Content Producer of Eye to Eye National

Describe what your company does in a single sentence.

Eye to Eye’s mission is to improve the educational experience and outcomes of neurodiverse young people, while engaging them and their allies in the movement for a more equitable and inclusive society.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Provide graphic design needs while I was on maternity leave.
• Provide branded graphics for social media.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

Referred to me

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slam Media provided graphic design needs for us while I was on maternity leave. They fulfilled requests such as designing a 25+ page annual report, branded templates for use on social media, business cards for staff, logos for our scholarship program and graphics for our 25th anniversary gala.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Slam Media provided all graphic design needs over a three-month period, while the one designer at the organization was on maternity leave.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam Media was very responsive to all requests and delivered everything on time. They were also flexible with design guidelines and quickly understood our requests. Their project management was clear and efficient.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Slam Media used our brand guidelines to create well-designed branded materials without much support from us. They understood what we needed with every request we submitted.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of Operations and Development of Lunarsol Studios

Describe what your company does in a single sentence.

Lunarsol is an innovation studio weaving visual arts, culture, and social impact to create transformative social change.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Build a Responsive, Appealing, and Functional Website

SOLUTION

How did you find Slam Media Lab?

Known to us from previous positive work.

Why did you select Slam Media Lab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Responsiveness, Communication Skills

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objectives: The website design and development will aim to achieve the following objectives: 

• Tell our story by highlighting both past and current projects. 
• Showcase excellence in presenting visual material and emphasize art and artists as the core of the team and projects. 
• Create a foundational website with the ability to expand. 
• Reflect our creative, inclusive, multicultural, collaborative, and impact-driven vibe. 

Key Results: 

• An attractive, responsive, and intuitive-to-navigate website. 
• A website design that adheres to best practices in accessibility. 
• Visual design elements aligned with our brand and work. 
• Integration of social media and sharing features. 
• Provision of a content management system (CMS) to allow for easy updates. 
• A mobile- and tablet-responsive design for seamless browsing across devices. 
• Instruction and assistance to enable the team to make content changes. 
• A fast, customizable CMS with an easy-to-use visual designer. 
• Clean and semantic code optimized for SEO. 
• 1 round of keyword research.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SLAM Media Lab followed a clear process, worked closely with our team, and produced a website both to our specifications and incorporating their excellent design and function guidance.Our full team enjoyed the process and is very pleased with the finished product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SLAM Media Lab's team are expert project managers who use email, shared files, Slack, and other tools to manage projects with warmth, ease, and skill. Most impressive, from RFP to delivery, was their constant investment in communication, which included guidance and flexibility. Project sections were delivered on time and with clarity about the impact of any shifts or new requests. Our time was always in the loop and they were very responsive to our needs.

What was your primary form of communication with Slam Media Lab?

Email or Messaging App

What did you find most impressive or unique about this company?

Along with providing an excellent site, they clearly approached each section of the project and each component with a sense of both customer service and the sharing of expertise. The team was clear on their opinions and justifications while always being mindful of ours. The team is clearly deep with experience and capability as well. 

Design looked great from the first drafts and we refined it together. They also provided help via Loom videos, Zoom chats, and a few in person meetings. What was most unique? That all that hard work and great design was delivered with a sense of being on the same team and excited about what we are doing. These are creative people who enjoy the work they do and it shows. We were totally impressed.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No. And I say this as someone who deeply believes in sharing critical feedback.They were that good. That communicative. That clear-minded. That efficient. They will be my first call for design and I will recommend them to anyone.