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Website Solutions Provider

4.9
7 reviews

In many cases, your website is the first point of contact prospective customers have with your business. It’s important to create the best first impression, and a good website design can do just that.  But any talented web designer can make a site that "looks" great.  Using proven old-fashioned marketing techniques along with a great design, Skyhound will create a website that does more than just look good.  It gets results!

Every Skyhound site comes with our 20 years of experience in best practice SEO (Search Engine Optimization) techniques, along with a user friendly CMS (Content Management System).   

We realize that there are many choices when choosing a website development firm,  so we’re committed to going beyond what most design firms offer.

Have you noticed the trend? Video and the web have flawlessly merged together to create a more lively online experience.  Skyhound now offers video production services to help you stay ahead of your competition online.   

Call or email us for a free consultation.  We see all of our client relationships as long-term partnership opportunities.  And we're excited to partner with you and your business venture. 

 

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$5,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
1998
Show all +
La Palma, CA
headquarters
  • 6 Centerpointe Drive, Suite 700
    La Palma, CA 90623
    United States
    +1.562.308.1483

Portfolio

Key clients: 
Goodwill, Long Beach Business Journal, The Actors Fund

Arvinyl Laminates

The project for Arvinyl Laminates was to create an entirely new website design and to add a working CMS (Content Management System). The website needed to be user-friendly for their customers and prospective customers and also user-friendly for the Arvinyl marketing team for making content changes.

Skyhound utilized the WordPress platform but custom coded several WordPress plugins for this project so the marketing team

…
would be able to easily update areas of the website that change often. WordPress administration is generally pretty easy to start, but we added special coding to make it even simpler.
Read more...

Long Beach Business Journal

New website for the Long Beach Business Journal and South Coast Publishing.  This is our 4th website for this client since 2003. 

Belmont Interiors and Construction

Quite frankly it's hard not to make a site for a talented interior designer look great because of the wonderful photography Michelle Belmont provided us with. 

Her site offers an extensive photographic journey through the many interior design and construction prjoects her firm has offered to Orange County businesses.  

The mobile-friendly website was created using WordPress allowing the

…
client to make easy on-the-go updates. 
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Crittenton Services for Children and Families

Crittenton Services for Children and Families is a child advocacy and mental health organization committed to believing in the potential of every child, youth, and family they serve.

Crittenton chose Skyhound Internet to redevelop their website in late 2017 and we are thrilled in having been chosen to help spread the word about this Orange County based nonprofit agency. 

The website is based

…
on the popular WordPress platform and features a full mobile friendly responsive design, custom iconography and website graphics, a fully integrated blog, news release and news archive section.
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Goodwill SOLAC

We started working with Goodwill back in 2014 and continue to develop and manage their website.  Starting with a brand new design, over the years we've added a job application system, a zip code based store locator, and an online pickup scheduler. 

We love working for this nonprofit because we've learned so much about the great work that Goodwill does, including all of their job training and career placement

…
services, and Skyhound enjoys sponsoring their Power of Work awards each year. 

We also handle all of the website design and programming for their sister company, LiNKS Sign Language and Interpreting, a division of Goodwill SOLAC. 

Read more...

Saputo Construction

We really enjoyed working with Saputo Construction in Buena Park.  They had previously come from a GoDaddy site builder site that just wasn't bringing in any business, much as less looking nice. 

The mobile friendly and responsive website offers a brand new bold look into the 35 year old Orange County construction firm with an excellent safety record.   

Skyhound also produced some print

…
marketing material for Saputo. 
Read more...

Sunny Valley Mobile Pet Grooming

We're big dog fans! In fact, our very first website in 1998 was for the Riverside Humane Society.  So we're all in on any website that can positively deal with our K9 friends. 

Sunny Valley Mobile Pet Grooming provides grooming services in the Los Angeles area.  The website focuses on the extra large CTA coupon for first time clients to improve lead generation. 

Rio Grande Joint Venture

The Rio Grande Joint Venture brings people together across three Bird Conservation Regions in the US and Mexico to conserve ecosystems that support thriving and diverse communities of birds, other wildlife, and people.

Skyhound Internet created the new multilingual website which contains not only wildlife and conservation resources, but special member only access for management, staff, and bird science teams to share

…
resources. 
Read more...

The Actors Fund's Looking Ahead Program

Looking Ahead is a program of The Actors Fund and was created in 2003 in partnership with SAG-AFTRA to help professional young performers and their families thrive amid the unique challenges of working in the entertainment industry.

Skyhound created an entire new website for the organization based on a custom programmed Content Management System which controls all aspects of the permission based membership

…
system.  The website features user profiles, parental controls, event registration, online ticketing and payments, and a full online registration and member management system.  
Read more...

The No-Nonsense Termite Company

The No-Nonsense Termite company came to us when their old website was abruptly taken offline by an out-of-business website host.  

We worked quickly to create a new mobile friendly website that reflected the business and values of this family owned pest control and management company. 

The free hug coupon is a big hit and the anchored "Schedule Your Free Inspection" box is increasing online

…
leads. 
Read more...

Playas Work for Kansas

Skyhound worked with the Playa Vista Joint Venture to produce the website Playas Work for Kansas, an informative website about the benefits of playas for Kansans. 

http://www.playasworkforkansas.com

Reviews

4.9
7 reviews
Sort by

Web Redesign for Business Journal

“They were committed to bringing our ideas to life.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July - Nov. 2018
Project summary: 

Implementing ideas provided by the in-house team, Skyhound Internet created a mock-up and then designed a new WordPress website.

The Reviewer
 
1-10 Employees
 
Long Beach, California
Editor, Long Beach Business Journal
 
Verified
The Review
Feedback summary: 

The website is visually pleasing and the in-house team is happy with the customer service they received. Highly responsive, Skyhound Internet met every need. Superb communication skills and an ability to address issues quickly made them easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an editor at Long Beach Business Journal. We're a bi-weekly publication covering Long Beach and City Hall business news.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skyhound Internet?

We were looking for a vendor to design a user-friendly website for us.

SOLUTION

What was the scope of their involvement?

We had a good idea of what we wanted our website to look like, so we had a meeting with their founder and asked him to design a mock-up for us. They were very accepting of our feedback and made all the changes that we requested. Then, they designed a WordPress website. We wanted to change a couple of things after we launched the site and they addressed them very quickly.

What is the team composition?

We worked directly with Tom (CEO, Skyhound Internet), who had a team underneath him.

How did you come to work with Skyhound Internet?

We used them in the past and they host our email server. They're easy to work with, so we decided to hire them for our web design project.

What is the status of this engagement?

We worked with them between July–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website looks more attractive and professional than our old site. Previously, we'd used a free Wiki platform. All the feedback has been very positive.

How did Skyhound Internet perform from a project management standpoint?

They were very responsive and easy to communicate with. We mostly used email and phone to stay in touch, but we also met in person. They met all of our deadlines.

What did you find most impressive about them?

They were committed to bringing our ideas to life. They provided their feedback and made recommendations, but they didn't push us for a design that was different from what we wanted. Also, they're easy to work with and have affordable rates.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

I suggest meeting with Tom and his team in person or over Skype. Face-to-face meetings are always best if you're discussing design.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and Development for Baby Informational Website

“Skyhound Internet is the premier source for outstanding talent and customer satisfaction.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. - Sept. 2018
Project summary: 

Tasked with building a niche educational platform, Skyhound Internet developed a UX-optimized website with user-friendly navigation. They created multiple design initiatives before finalizing the project.

 

The Reviewer
 
1-10 Employees
 
La Habra, California
Angie Cimmarrusti
Owner, My Baby's Brain and Me!
 
Verified
The Review
Feedback summary: 

The new platform is proving to be a valuable resource for diverse audiences, which can be credited to Skyhound Internet’s captivating web designs. With careful planning and effective communication, their efficient team had no trouble building a remarkable website within a month.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of My Baby’s Brain and Me!, an educational website that teaches young parents about infant brain development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skyhound Internet?

We wanted to find a reputable web designer who could help convey our vision into a functioning website; our goal was to craft an effective message to young new parents.

SOLUTION

What was the scope of their involvement?

Tom (CEO, Skyhound Internet) provided a selection of design concepts, and we selected the best option. After we made our final edits, they built the website according to our requests. It was a collaborative effort as a team together, but Tom and his team were a great inspiration for this process, expanding our ideas to a higher level through his great experience.

What is the team composition?

Tom was the liaison between our teams.

How did you come to work with Skyhound Internet?

They were one of the six companies that I found through a simple online search. Skyhound Internet had the most impressive portfolio, and we were impressed with his creative approach to telling each company's story, especially for nonprofits. After meeting Tom, we knew we found our vendor. Not only was he very approachable and communicative, but he also didn't hesitate to go out of his way to extend great ideas for consideration.

What is the status of this engagement?

The project began in August 2018 and commenced a month later.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re thrilled with the website, and many educators who study infant and early childhood development have shown similar admiration. Young parents were our original target audience, but we’re now experiencing a significant amount of traffic from both professors and students. Many of my professors have even introduced my website as a presentation to their classes, praising it as a one-stop-shop for parenting information.

How did Skyhound Internet perform from a project management standpoint?

We made a great team. I was the developer, and Tom was the architect. I was the plan checker, and Tom was the contractor. While their efficient planning contributed to the smooth project, their effective communication skills added to our harmonious partnership. They were highly responsive to our questions and concerns, and they were consistent in producing a high-quality creation at a rapid pace. They were also always on time if not early, which completely impressed us, having dealt with other vendors in the past.

What did you find most impressive about them?

Skyhound Internet has great communication skills and exceeds in time management capability. When you don't have time to build a website, which is usually, the case, their commitment to your time and schedule means everything. They enhanced our original concept with their brilliant ideas, and we couldn’t be happier with the results. Encouraging people to learn is a difficult task, but their appealing designs make it easy to inspire our audience.

Are there any areas they could improve?

Changes aren’t necessary; they exceeded our expectation in all areas.

Do you have any advice for potential customers?

Developing a website is a major brand investment, so don’t rush the hiring process. It’s important to find a partner whose skills and philosophies align with the project’s goals.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Development for Nonprofit Organization

"They did everything in their power to make sure we were happy, our board was happy, and our stakeholders were happy."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - May 2018
Project summary: 

Skyhound Internet redesigned a website to better reflect the organization's goals. The site is WordPress-based and is responsive on mobile platforms. Skyhound Internet provides ongoing security and maintenance updates.

The Reviewer
 
51-200 Employees
 
Fullerton, California
Martha Jasso
Comms Director, Crittenton Services
 
Verified
The Review
Feedback summary: 

The new website is modern and professional, and all initial feedback has been positive. Skyhound Internet was approachable and knowledgeable, and they worked well with a changing schedule. They went to great lengths to ensure the site was functional and appealing.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the communications director for Crittenton Services for Children and Families, which is a child advocacy and mental health nonprofit in Orange County, California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skyhound Internet?

We wanted a web firm to redesign our website and serve as our IT team for when we have security issues and other issues that come with having a digital presence.

SOLUTION

What was the scope of their involvement?

They were involved from the planning stages through our launch. We wanted a site based on WordPress, because that’s what we’re comfortable with, and they created that and customized everything to honor our brand and our mission. The biggest success of the project is that the site is much more responsive on mobile platforms than our old site. Skyhound Internet now provides security updates and troubleshooting services every month.

What is the team composition?

We worked with one main project manager, a client services manager, and a graphic artist.

How did you come to work with Skyhound Internet?

We sent an RFP to a number of local vendors, including Skyhound, that we found through a Google search. We looked for firms that could work within our budget and had experience working with nonprofits. Skyhound has a number of clients in that realm, and they were really knowledgeable.

What is the status of this engagement?

We began working together in November 2017, and it is ongoing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They never strayed from their estimate.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Animal Conservation Nonprofit

“They provide a personalized level of service and their attention to detail is excellent.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - Sept. 2017
Project summary: 

Skyhound built a new website for a binational conservancy partnership. They incorporated internal and external communication services, created a new logo, and provided in-person training for new functionality.

The Reviewer
 
1-10 Employees
 
Texas
Coordinator, Bird Conservation Organization
 
Verified
The Review
Feedback summary: 

They were both patient and expeditious. They responded well to feedback and were willing to make any necessary changes. The site is almost ready to launch and is already a marked improvement over the previous web presence.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I coordinate a binational conservation partnership of federal and state agencies from both the U.S. and Mexico. We work with researchers and academic individuals to conserve bird habitats in the desert Southwest and northern Mexico.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skyhound Internet?

We had an extremely basic website. It was old and outdated and we didn’t have any capacity to add communication tools. We wanted a team that could help us through a rebuild and incorporate some necessary functionality. We had a very tight window of opportunity and needed to complete the project before some of our funding expired.

SOLUTION

What was the scope of their involvement?

We started from scratch. They understood our internal and external communication needs and built a website to match. They built a mirror site so we could display the content in English and in Spanish. We provided content in both languages to cater to our binational partnership. They set up options for priority audiences and made the content fit the messaging. They provided custom programming and developed a forum for our partners to communicate with each other.

Potential collaborators can search for experts or individuals with similar interests on our message boards. They can also share information about different methodologies or technical field equipment. Skyhound helped us refresh a logo for one of those partnerships.

We had an in-person training day to learn how to manage the site and access all the new functionality.

We’re still looking through all the content to make some final tweaks before we get board approval, so will launch the site in the very near future.

What is the team composition?

Tom (CEO, Skyhound Internet) acted as our project manager and worked very closely with us to understand our needs at every stage of development. We also spoke with other team members about a couple of specific features.

How did you come to work with Skyhound Internet?

When I was building the RFP for this project, we reached out to our partners and asked who they worked with. Skyhound was on our list as a positive option, so we sent them a request.

What is the status of this engagement?

We started in early July 2017 and finished that September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re governed by a board of directors. Our board and communications staff from various partner organizations have seen it and all gave positive feedback. The site looks completely different from the rudimentary presence we had before.

How did Skyhound Internet perform from a project management standpoint?

We had calls with specialists on design and development details. They did a great job and provided us with options. They used their own project management tool on their side. They showed it to us, but most of our communication was through phone and email. We also shared ideas and collaborated via Google Docs.

What did you find most impressive about them?

They provide a personalized level of service and their attention to detail is excellent. They were the most reasonable offer we received and were extremely affordable.

Are there any areas they could improve?

I can’t think of anything; we had a really good experience. They were patient and delivered positive results in a short period of time. I only have good things to say about them.

Do you have any advice for potential customers?

Be really honest and clear with them. They take constructive criticism well and will find ways to meet your needs. They respond well to feedback and will make any changes you need, big or small.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had a short window of time to complete the project. They stepped up and met tight deadlines.
  • 5.0 Cost
    Value / within estimates
    They were worth the quality of service we got. Based on their ability to meet tight time frames and their professionalism, they were a bargain.
  • 5.0 Quality
    Service & deliverables
    We’re very pleased with their product and their process.
  • 5.0 NPS
    Willing to refer

Web and Logo Design for Electrical Tool Company

“They gave me exactly what I wanted.”

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Confidential
 
June 2017 - July 2017
Project summary: 

Skyhound revamped an existing website using WordPress and a parallax frontend design. They also designed a new logo and produced two informational product videos.

The Reviewer
 
1-10 Employees
 
Long Beach, California
Ramon Dawson
Owner, Fastbender
 
Verified
The Review
Feedback summary: 

The redesign vastly improved the website’s aesthetic. The high-quality visuals and intuitive functionality convey professionalism. The videos succinctly explain the product and drive customer engagement. Skyhound’s team is responsive and able to transform vague concepts into tangible deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Fastbender. We provide a conduit bending product for electricians.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skyhound Internet?

I wanted to upgrade the company website and logo.

SOLUTION

What was the scope of their involvement?

Skyhound rebuilt our site on WordPress and utilized a parallax-style design. Unfortunately, I can’t speak to the other technologies they used for the web redesign. Additional deliverables include a new logo and two informational pitch videos that explain our company and product.

What is the team composition?

We worked directly with the CEO. He was our primary point of contact.

How did you come to work with Skyhound Internet?

I searched online for local companies. We considered a couple of different firms and vetted their websites. I appreciated the design of Skyhound’s site and was impressed by their testimonials. As a result, I moved forward with them.

What is the status of this engagement?

The project took place from June–July 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve gotten positive feedback from customers regarding every aspect of the new site. Our logo looks significantly more professional than it did previously. The informational videos are quick, engaging, and communicate all the necessary information. Skyhound listened to my ideas and delivered them in an easily digestible format. Customers take my business more seriously thanks to them.

How did Skyhound Internet perform from a project management standpoint?

We met in their office and would frequently communicate via email. We sent feedback and revisions back and forth throughout the process. They did a great job refining my ideas into professional products.

What did you find most impressive about them?

They’re always available and open to new ideas. The collaboration aspect of this engagement gave me the opportunity to put forth my best effort. The logo they designed exceeded my expectations. They also walked me through how to use WordPress so that I can update the site in the future. Skyhound could’ve charged me significantly more for the quality of work they produced.

Are there any areas they could improve?

Everyone could improve on something, but I’m thoroughly impressed after my experience. They gave me exactly what I wanted. I’ll definitely use them in the future.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

WordPress Support for Conservation Nonprofit

“Skyhound's redesigns helped us effectively communicate complex subject matter.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - June 2016
Project summary: 

Skyhound migrated a few websites from Joomla! to WordPress, ensuring mobile-friendly redesigns. They've fixed bugs, designed a logo, and continue to provide web support as needed.

The Reviewer
 
1-10 Employees
 
Lafayette, Colorado
Miruh Hamend
Communications Director, Playa Lakes JV
 
Verified
The Review
Feedback summary: 

Skyhound's redesigns improved user navigation and overall web performance. Despite working with a nonprofit's budget, the quality and level of customer service they provided never wavered and they continue to make themselves available for support between projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the communications director at Playa Lakes Joint Venture, a nonprofit that works to conserve bird habitats across the Western Great Plains region of the U.S. We work across six states and collaborate with many partners and organizations to promote practices that are beneficial for birds.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skyhound Internet?

We needed a partner to help us create websites that communicate complex subject matter in an engaging format. Our original website, built on Joomla!, had some major issues and could no longer be updated without a major investment to fix the coding. We wanted to transfer our main site to a better, more stable platform that would make it easy for internal staff to change and update over time and to create new websites for some of our partner-based initiatives.

SOLUTION

What was the scope of their involvement?

Initially, Skyhound transferred our organization's website, built on Joomla!, to WordPress, updated the design and made it mobile friendly, which allowed us to easily access and make changes to the content as needed. They've also designed and developed other new websites, including logos and customized features, again using WordPress.

What is the team composition?

I worked directly with Tom (CEO, Skyhound Internet) and I've had discussions with some of the designers working on our projects as needed.

How did you come to work with Skyhound Internet?

A friend of mine referred me to them.

What is the status of this engagement?

We've been working with them since 2015. The first job, which was the biggest, took three to four months from start to finish. Although we don't keep them on a retainer, they continue to be available whenever we have any questions or need help. Sometimes, we engage them for a couple hours of work to help us fix a bug or incompatibility that has come up due to a new WordPress or plugin version. Other times, we hire them to add a new feature to the website or create an entirely new website for a project or initiative.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Skyhound's redesigns helped us effectively communicate complex subject matter through engaging, easy to navigate websites. Each site has seen a steady improvement in user traffic as a result.

How did Skyhound Internet perform from a project management standpoint?

They were fantastic—both quick and affordable. We mostly communicated through email and phone, and Tom handled the rest. Whenever there was a change in the scope or timeline, he was transparent about it. We never had any issues with a project being delayed.

What did you find most impressive about them?

It was a pleasure to work with Tom. He understood exactly what I wanted and was very clear in communications throughout the process. He was also a great person to bounce ideas off of when I wasn't entirely sure about the direction I wanted to go.

Are there any areas they could improve?

No. All of my interactions with them have been great.

Do you have any advice for potential customers?

Do a lot of research and pull as many examples of what you want before meeting with any vendor. It will help set expectations for what you want and get a product you actually like in the end.

5.0
Overall Score It was a pleasure to work with them and we plan to again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always met our deadlines.
  • 5.0 Cost
    Value / within estimates
    Skyhound did a good job of working around a nonprofit's budget.
  • 5.0 Quality
    Service & deliverables
    They exceeded expectations and are accessible for any additional requests.
  • 5.0 NPS
    Willing to refer
    I refer them to others all of the time.

Mobile Site Update for Leadership Training Consultancy

"Each contributor took the time to explain the process, answer our questions, and anticipate our needs."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - June 2019
Project summary: 

Skyhound Internet designed the mobile version of a website. The team conducted a requirements analysis and project assessment before initiating their work.

The Reviewer
 
1-10 Employees
 
Cerritos, California
Anthony A. Eredia
Director of Learning & Development, Reid Dugger Consulting Group
 
Verified
The Review
Feedback summary: 

Users expressed positive sentiments about the mobile-friendly nature of the site. Clear and knowledgable, Skyhound Internet offered detailed information throughout the project. Customers can expect a supportive and dedicated partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Director, Learning & Development for Reid Dugger Consulting Group, a leadership development firm where we build leaders and transform organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skyhound Internet?

The time came to update our site to be “mobile friendly”.

What were your goals for this project?

To keep the branding of our company while remaining relevant in today’s digital age.

SOLUTION

How did you select this vendor?

Skyhound and Reid Dugger entered a partnership in 2010 initially to renovate our website. Our past and ongoing wonderful experiences propelled us to stay with Skyhound.

Describe the project in detail.

Skyhound took us through a step-by-step analysis and project assessment as we went forward with our designs. Each contributor took the time to explain the process, answer our questions, and anticipate our needs. Their expertise is what we rely on. 

What was the team composition?

Tom was out point person. He handled every detailed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We continue to receive compliments of our mobile friendly site.

How effective was the workflow between your team and theirs?

Communication was fluid and easy. Every part was explained and broken down for clarity.

What did you find most impressive about this company?

Skyhound continues to check in with us to make sure that our website is where we want it to be as well as giving us suggestions on what the new trends are.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score Since 2010 every version of our site gets better.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Quick turnaround.
  • 5.0 Cost
    Value / within estimates
    Reasonable and affordable.
  • 5.0 Quality
    Service & deliverables
    They would take our simple request and when translated to reality, their design and decision making exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    I frequently tell colleagues and friends about Skyhound.