Sites by Sara

Introduce your business and what you do there.

I have a consulting firm. We work with nonprofit and for-profit organizations.

What challenges were you trying to address with Sites by Sara?

I wanted to get more online exposure to attract new clients. 

What was the scope of their involvement?

They helped me develop an online marketing campaign. I would write articles and Sara would edit them and add photos and graphics. We posted the articles on our social media sites and use them in email marketing. 

They also helped with SEO and developed my entire website. 

What is the team composition?

I worked with Sara and her assistant. 

How did you come to work with Sites by Sara?

She reached out to me. 

How much have you invested in them?

I spent less than $5,000.

What is the status of this engagement?

We started working together in November 2019, and our relationship is ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

I got more inquiries and many of those leads turned into paying clients. I get positive feedback on the website. It runs smoothly and looks great. 

How did Sites by Sara perform from a project management standpoint?

They were absolutely terrific. When they say they’re going to do something, they do it. Everything is completed within the timeline we established. 

We mostly communicate via phone and email. 

What did you find most impressive about them?

Sara is the most creative person I’ve ever met. She understands my business and knows what is needed to attract new clients. She knows how to translate what I’m saying into good prose and website design. 

Are there any areas they could improve?

There’s nothing I want them to improve. 

Do you have any advice for potential customers? 

Just have a conversation with them, and I think you’ll be convinced. 

Please describe your company and your position there.

I'm the owner of an executive search firm.

For what projects/services did your company hire Sites by Sara, and what were your goals?

I've had two notable projects: First, our web site was outdated and needed a total rebuild and modernization. The goal was to launch a web site that was easy to use, appealing, and described our products. Next, I was lamenting about problems with our email system using Microsoft Outlook. Sara suggested a change to G-Suite. We agreed and she took on the project of migrating domains and making the full setup.

How did you select Sites by Sara and what were the deciding factors?

I have known Sara for years and she has worked on projects for us in the past. I trust her. She knows her stuff and she isn't shy about suggesting improvements where needed. Her suggestion to change to G-suite is a good example of this.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was total. Sara consulted on my requirements and took on the projects in full. I do not know the technologies used but that's why I didn't do the work myself. My orientation is sales and not web technology. Sara had all the needed expertise.

How many people from the vendor's team worked with you, and what were their positions?

I worked just with Sara although I am aware others on her team may have been involved too.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am completely satisfied. I not only have a good branding site but it is now maintained by Sara's team. Now, I can focus on what I do best and not worry about keeping up with the technical side. I also have a very reliable emailing system that has more useful tools than I could ask for.

Describe their project management style, including communication tools and timelines.

Sara and I had some in person discussions then mostly communicated via email or phone as needed. The important thing to note is that she doesn't need micromanagement.

What did you find most impressive or unique about this company?

They are very thoughtful and are good at drawing out the needs. They are creative with solutions and do a good job of reviewing them while keeping things at the layperson's level.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything.