SISU Technologies

Introduce your business and what you do there. 

I am a lead software developer at a technology company.

What challenges were you trying to address with SISU Technologies?

We hired them to achieve a very fluid and intuitive platform that worked with few clicks and had good responsiveness. 

What was the scope of their involvement?

SISU Technologies worked on the design and UX of the platform. They built it using Angular.

What is the team composition?

I mostly work with one person, though it's been two people at some points. 

How did you come to work with SISU Technologies?

I worked with them at a previous job post at another company, where they were hired to work on a similar project focused on UX. That situation was a good reference for their work.

What is the status of this engagement?

We started together in 2015. The project lasted six months in total, but SISU Technologies was involved for about three months.

What evidence can you share that demonstrates the impact of the engagement?

It was a successful project. Our client was very happy with the platform’s UX.

How did SISU Technologies perform from a project management standpoint?

We communicated mostly via email and phone calls. Their project management was very good. They were always available and had very clear and open communications.

What did you find most impressive about them?

SISU Technologies' ability to propose new ideas and improvements stood out. They always respected our needs as the client.

Are there any areas they could improve?

I couldn’t say anything.

Please describe your company and your position there.

We are an Experiental Marketing agency based in Mexico City. I`m the Managing director of the company.

For what projects/services did your company hire SISU Technologies, and what were your goals?

It was for an incentive project for the Bayer sales force. We contacted Sisu to develop an online platform to manage different contests and for the sales force. Through the platform, participants received incentives for doing their job in the best possible way.

The platform allowed us to obtain detailed reports of the work developed by each of the participants and to assign the prizes to the winners.

How did you select SISU Technologies and what were the deciding factors?

We had already worked with Sisu on other projects where they showed great professionalism and compliance with goals and delivery times.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project consisted of the development of a brand new web platform from scratch. The platform was deployed for a big multinational pharmaceutical company and its purpose was to enable them to manage an incentive program for their field representatives.

The work not only involved the development of the system, SISU also worked directly with our client and our implementation team to understand and design the service. The system was developed responsively, to be used in both desktop computers and mobile devices.

The technologies used were Java EE for web and it was deployed on AWS.

How many people from the vendor's team worked with you, and what were their positions?

3 people from SISU were involved in the project: a project lead, a programmer-analyst and a UX/UI designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I think the most important thing was that the client renewed the contract. Also our client was able to have visibility into some field activities that were previously very difficult to monitor and were able to identify areas of opportunity to improve their internal processes.

Describe their project management style, including communication tools and timelines.

The project management was very good. From the beginning, the development times and the delivery dates of the advances were defined. Sisu met the deadlines. We had several follow-up meetings throughout the project.

What did you find most impressive or unique about this company?

The best thing about working with Sisu is their reliability. Things happened as we defined them together with them from the beginning of the project.

Are there any areas for improvement or something they could have done differently?

Not that i remember.

Introduce your business and what you do there.

I am the former IT manager of an advertising agency.

What challenges were you trying to address with SISU Technologies?

We had more projects than we could handle ourselves so we decided to outsource some of these projects to another agency.

What was the scope of their involvement?

They helped us with the development of a website for one of our clients, as well as the creation of different landing pages.

What is the team composition?

We worked directly with two people but they had a bigger team working with them.

How did you come to work with SISU Technologies?

One of the managers of our company had worked with them before and he was the one who referred them and established the collaboration. As for why we continue working with them, it is because they have shown great results, professionalism, and knowledge of the field. They also have great skills and very competitive prices compared to other companies in the market.

What is the status of this engagement?

We started working with them in 2015 and had a continuous relationship with them until I left the company in 2018.

What evidence can you share that demonstrates the impact of the engagement?

They were always very respectful of deadlines and we never had any issues with their developments, we never had to ask for adjustments or corrections, and that’s rare in projects of this kind.

How did SISU Technologies perform from a project management standpoint?

We had constant meetings. They were always extremely professional and provided great reporting of hours worked, time tables, advances, etc.

What did you find most impressive about them?

Their skill, professionalism, and flexibility stood out.

Are there any areas they could improve?

I couldn’t say anything.

Introduce your business and what you do there

I am the CEO of a food service company.

What challenges were you trying to address with SISU Technologies?

We hired them for a scoping project of a software platform we were thinking about implementing.

What was the scope of their involvement?

They were involved in a spring to analyze the technical feasibility of the project.

What is the team composition?

We worked with four people from their team.

How did you come to work with  SISU Technologies?

I met them at a demo day, I liked their work and approached them. When this project came up we decided to do it with them.

What is the status of this engagement?

We started in late 2019, and the project lasted about a month.

What evidence can you share that demonstrates the impact of the engagement?

We are 100% satisfied with their work, it was very important to know the feasibility and budget we needed for the project we had in mind so this project was key for our decision-making process.

How did  SISU Technologies perform from a project management standpoint?

Their project management was great, and they used tools for sprint predictions to report results.

 What did you find most impressive about them?

The methodology they used to understand the reach of a project and the ability to translate it to people without technical knowledge.

Are there any areas they could improve?

No, nothing comes to mind.

Introduce your business and what you do there

I am the CEO of a car leasing company.

What challenges were you trying to address with SISU Technologies?

They helped us develop an app that would allow our salespeople to make quotations for our potential clients. 

What was the scope of their involvement?

The app was developed both for Android and iOS.

What is the team composition?

We worked directly with two people but they collaborated with a bigger team. 

How did you come to work with SISU Technologies?

Our IT manager knew them personally so when this project came up, he referred them. 

What is the status of this engagement?

The project lasted about 5–6 months.

What evidence can you share that demonstrates the impact of the engagement?

The app allowed us to consolidate important partnerships with international banks. The app was developed into a sophisticated system that is now a part of our business model. 

How did  SISU Technologies perform from a project management standpoint?

They had a great way of bringing innovation and had the ability to work with the latest technologies. The team also had excellent project management methodologies. 

What did you find most impressive about them?

Their capacity to innovate impressed us.

Introduce your business and what you do there

I am the CEO of a consulting and software development company.

What challenges were you trying to address with SISU Technologies?

SISU Technologies provides design and development services.

What was the scope of their involvement?

The team helps us with our design needs. They also help with our two different development projects for two clients. The tech stack they use includes JavaScript, HTML, SharePoint, .Net Portal, and more.

What is the team composition?

I am currently working with at least 3 people from SISU Technologies on each project.

How did you come to work with  SISU Technologies?

One of our clients referred them so I contacted them for their services. Once we had a meeting and after checking their proposal, we decided to start working with them.

What is the status of this engagement?

We have been working with SISU Technologies for almost 5 years and our engagement is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

By collaborating with them we've been able to improve the image of the products we offer our clients. Our company focuses on development skills so adding their design talent has brought an added value to the services we offer and a greater visual quality overall. SISU Technologies is a very good company to work with. 

How did  SISU Technologies  perform from a project management standpoint?

They are very well-organized and meets all of their commitments timely. We have great communication since they are always clear and straightforward.

What did you find most impressive about them?

Their design skills are outstanding.

Are there any areas they could improve?

Maybe if SISU Technologies have more personnel it would be great as they would have more services and availability.

Introduce your business and what you do there.

I’m the CEO of a photography platform. We create photo books, print them, and send them directly to our customers.

What challenge were you trying to address with SISU Technologies?

We hired them for development services. 

What was the scope of their involvement?

They created an e-commerce app for us. This included all of the coding for both the front- and backend. They also developed an admin section where we can see orders and upload new inventory and content. They developed the iOS app first, and after that was launched they developed our web and Android platforms. 

What is the team composition?

There was a project manager, three developers, and a designer. 

How did you come to work with SISU Technologies?

My husband studied with the founders in college, and he had hired them for projects for his office.

What is the status of this engagement?

We started working together in January 2018, and it's ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We have gotten great reviews on the App Store. We get good feedback that the app is user friendly and fast. If there are ever bugs, they resolve them quickly. 

How did SISU Technologies perform from a project management standpoint?

We didn’t meet our initial deadlines or budget. It took about 30% more time then they initially told us it would. We communicated in person, and we spoke over the phone. We also used Jira for project management. 

What did you find most impressive about them?

It’s my first time working with developers, so I don’t have anything to compare them to. However, overall, they’re professional and do good work. 

Are there any areas they could improve?

They could improve their cost and deadline estimations. 

Do you have any advice for potential customers?

Try to get an overall estimate for the project and be prepared to budget additional resources on top of that. Work out fallback scenarios in case you go over the original estimate.

Introduce your business and what you do there

I am the CEO at Cirugia Veterinaria, a veterinary continuing education platform.

What challenges were you trying to address with SISU Technologies?

We started our platform seven years ago, so it was time for a refresh. The goal was to update the platform, make it more user-friendly, and maintain it.

What was the scope of their involvement?

We hired SISU Technologies to analyze our website first. Based on those results, they’ve updated our platform and have worked with us since.

What is the team composition?
 
We worked with five people: three developers, a marketer, and a project manager.

How did you come to work with SISU Technologies

I’ve known them personally from years ago, so I was already familiar with their work. They’re professional and reliable people.

What is the status of this engagement?
 
We started with talks in December 2018, and development began in February 2019. The process lasted about 6 months.

What evidence can you share that demonstrates the impact of the engagement?

We’ve had great results. The platform has grown a lot, and they continue to support us each month to make sure we keep up with progress.

How did SISU Technologies perform from a project management standpoint?

We were in constant communication through digital channels. They were always on point and delivered everything on time. 

What did you find most impressive about them?

I’m very satisfied with their work. They have a very precise and timely methodology. 

Are there any areas they could improve?

They could recruit more marketing experts in the company.

Introduce your business and what you do there.

I’m the marketing manager for a pharmaceutical company.

What challenge were you trying to address with SISU Technologies?

We have a product for strokes. There are a lot of hospitals here in Mexico that don’t have the infrastructure to treat strokes. We wanted to develop a geolocation app so that referrals could be made to hospitals that have the needed capabilities.

What was the scope of their involvement?

They developed our geolocation web app from scratch.

What is the team composition?

We worked with four people from their team.

How did you come to work with SISU Technologies?

They had a good proposal and won the project out of a pool of applicants.

What is the status of this engagement?

We started working together in February 2019 and launched in April 2019. Their work is still ongoing with maintaining the app. We’re also planning to expand the app to central America soon.

What evidence can you share that demonstrates the impact of the engagement? 

We liked their personalities and their delivery time was very good. The application is running smoothly, and the team's overall communication is great. 

How did SISU Technologies perform from a project management standpoint?

They established timelines since the beginning. They were straightforward in terms of the time they’d need. We communicated in phone calls and conference calls.

What did you find most impressive about them?

They made a brainstorming exercise with a project management focus at the very beginning, which we liked. The team met our market needs, which is a true highlight.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

They’re very straightforward, which works for us, but it might not work for everyone. My advice is to be clear with expectations and deadlines from the beginning.

Introduce your business and what you do there.

Credijusto is a fintech company doing asset-backed lending to SMEs that are excluded from the traditional financial system. I lead the sales operations part of the company.

What challenge were you trying to address with SISU Technologies?

We wanted to test a new partnership program. However, we didn’t want to invest internal resources, given that it was an experimental run. We were looking for a vendor that could run a lean and skeletal MVP to quickly test whether we had potential.

What was the scope of their involvement?

SISU helped us build an MVP to test the potential of our idea. We had an approximate idea of what we were looking for. We wanted to be lean and to the point. We provided some wireframes, and they turned those into actual designs, after which SISU started the actual development. They created an operational version, and we made some changes based on that. We had 2–3 rounds of iterations, after which we made it available to a pilot group of customers.

The portal we developed allows any client to request a partnership, and create their own website, branded with their logos and colors. SISU recommended building a control panel where the clients could change whatever they wanted in terms of logo, design, and name, and check how many clients had applied through their portal.

I believe the portal was built on Firebase. We used Adobe for the mockups and Mailgun for email notifications. 

What is the team composition?

We worked with Alejandro (Founder). He was responsible for framing the whole project. Then, we worked with a technical person and a UI/UX designer.

How did you come to work with SISU Technologies?

We came up with two potential vendors, both through recommendations. A colleague from the sales group recommended a vendor that had done similar work, and I knew SISU from the past, but I’d never worked with them before. 

We made the same pitch to both of them, in terms of our needs and what we were looking for. SISU outbid the other competitor on everything—price, approach, and estimated time for delivery—and we felt way better with them during the scoping session. They asked intelligent questions from the beginning, challenging our views. It was a pretty easy decision to make.

What is the status of this engagement?

We started working with SISU in May 2019. We had the first version by May, and our work kept going until August of that year. 

What evidence can you share that demonstrates the impact of the engagement?

Adherence to the proposed timeline was one of our metrics, and they did it successfully. We were measuring the number of customers actually creating a portal and engaging with it. In the end, the idea of lead channels didn’t work out, but that was exactly what we were looking for: to check in a live environment whether we should keep going with the idea before we started investing in marketing.

We explored it with our internal base of customers. We invited 100 of them to the program, and a bunch of them created websites. There was lots of feedback and engagement, but we could never generate business through it. However, SISU did what we asked for and more, and we were very happy with the product.

How did SISU Technologies perform from a project management standpoint?

We didn’t require anything other than a few emails when needed and a few checkpoints when we had delivery milestones. It wasn’t a big project, so we didn’t need anything more complicated than that. SISU does have a system to bill the amount of time spent by the team. They billed by hours, and they knew exactly how much time they were putting into the project. Had we been given any sort of project management tool for this project, it would’ve been a waste. There weren’t that many things to follow up on.

What did you find most impressive about them?

It’s their ability to understand what the customer actually needs, and to challenge our initial vision, to build a product that’s closer to what we were looking for. We had one idea, and we ended up with something that was 10 miles from that, and it was better. SISU was very good in both navigating this process and in being very respectful and transparent with the cost. They told us when an option would lead to 30 hours more work, for example, and it was up to us to decide whether we did it or not. They were very transparent, and it was a very good execution overall.

Are there any areas they could improve?

I don’t have anything in mind. SISU performed well, and I have no complaints in terms of pricing or transparency.