Cloud Infrastructure Implementation for CX Solutions Co
- BI & Big Data Consulting & SI Cloud Consulting & SI IT Staff Augmentation
- Less than $10,000
- Apr. - Dec. 2023
"They offered a proactive problem-solving attitude and customization of services to fit specific needs."
- IT Services
- Wilmington, Delaware
- 1,001-5,000 Employees
- Online Review
- Verified
A CX solutions company hired Sirin Software to implement a cloud-based infrastructure to integrate communication channels and customer data management using AWS, Node.js, Express.js, REST APIs, and WebSocket.
Thanks to Sirin Software's work, the client saw a 25% reduction in response time, a 40% improvement in data integration, and a 20% increase in customer satisfaction scores. Sirin Software was timely, flexible, responsive, and adaptable. Their expertise and transparent communication stood out.