Sinntec Innova Tech

Please describe your company and your position there.

I am a Manager for an Environmental, Health and Safety Consulting Company, of which we provide a wide range of services from engineering to government permits.

For what projects/services did your company hire Sinntec Innova Tech, and what were your goals?

Due to the global growth in digital services in the last 2 years, we decided it was time for us to sum our efforts in order to develop an online system that provides the most efficient process in our management of compliance, services and activities. Our goals were to establish a new platform for us and our clients that could improve most of our services and management tasks.

How did you select Sinntec Innova Tech and what were the deciding factors?

First and foremost, we are just a business consulting company, of which we do not have the experience nor the resources for us to develop the software in-house, so to this task we needed a fully experienced software company that could help us reach our goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was to develop a Web-App based on PHP with Laravel Framework and MySQL. The whole service included:

1. Software Consulting
2. Project Analysis
3. Development
4. Integration
5. Trials
6. Software Implementation

Furthermore, the activities consisted of the following:

1. Project Administration
2. App Analysis
3. System Development (initial design)
4. Software Development
5. Code integration in web platform
6. Web Services
7. Online Environment Validation
8. Technical Adjustments
9. Software Implementation
10. Software Deployment

How many people from the vendor's team worked with you, and what were their positions?

5 people were part of the provider's team, 4 were software engineers and the CEO

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The main objective from the software was to implement it within our company and 40 of our customers. To this date we have successfully run the trials and implementation of the software, remaining tasks are from our side such as complete appropriate customer information.

Describe their project management style, including communication tools and timelines.

Since the beginning, even before the start-up dates, deliverables where established with dates and measurable performance, communication was great throughout the entire process and in the rare occasions were some reviews passed the deadlines we received the immediate situation and what step of the process was taking such time. This communication was across many platforms, such as e-mails, instant messages and agile management applications where detailed steps and progress could be seen as instant and requested. Timelines where reasonable and the whole project was followed as expected.

What did you find most impressive or unique about this company?

What we admired the most was the knowledge the provider has in this area of software development, and the capacity to transmit to the customers easy comprehension of the project, even though sometimes it can get a little bit tricky to understand. Aside from the expertise, professional service remained the most valued asset in the process.

Are there any areas for improvement or something they could have done differently?

While in fact the quality of work was great, we did not contemplate the time it would take us to review and apply each trial and comment on project development, maybe it could be more clear since the beginning the actual time and effort the customer would need to dedicate to approve each deliverable.

Please describe your company and your position there.

I am a general director of a security and control solutions company. I've created an app for buses.

For what projects/services did your company hire Sinntec Innova Tech?

We cooperate with Sinntec for +2 years in different software development support for our android apps.

We have 4 android apps, and Sinntec supports us for lot of points like:

• Bluetooth relay integration on Driver App
• Several printer integrations on Driver App
• New hardware for a contactless validator - Bank payment integrations for Perú and Guatemala banks
• NFC cards read and write on Office App
• and many other points...

What were your goals for this project?

Improve actual development due our limitations in human resources to accomplish clients and time requirements based on our comercial strategy Improvements were several, for many points in each case

How did you select Sinntec Innova Tech?

We had been working with external developers for the last 5 years We tried Indian companies and we decided to change to Latin American ones We did a comparison of companies, we made small task for the 3 we like more and then evaluate quality many points like quality on code, interaction, availability, quality services, etc

Finally, we decided to work with Sinntec, we made very good decision

Describe the project in detail.

Many projects, no time do describe all Main parts on development were for:

• Android
• but also some for Linux validator
• Printers
• NFC read-write
• Google maps time API
• blutooth relay
• POS integration
• New menus, and information display
• Drver sell tickets
• 4 different views
• Prepare to vertical and horizontal views
• etc

All the back office service with out php page server was made by our team in Spain

What was the team composition?

Jose, the owner was the project manager for any trouble We normally had contact directly with the developer, always 1 person dedicated to our tasks

Can you share any outcomes from the project that demonstrate progress or success?

Go to playstore and search for: 

• Busae App
• Driver app
• Office app
• Passenger app
• Inspector app

Also, you can go to youtube and see our videos, search Busae App

How effective was the workflow between your team and theirs?

very, we are very happy, that´s the reason we continue cooperating

What did you find most impressive about this company?

Flexibility to do several different projects and technical preparation of the people. If we have an emergency, they are available to start in 7 days. Thats very good

Are there any areas for improvement?

we will always like price to be cheaper :)

Please describe your company and your position there.

We are the leading company in Mexico for face-to-face and intensive seminars on financial and business transformation of SMEs and entrepreneurs

For what projects/services did your company hire Sinntec Innova Tech, and what were your goals?

We had disconnected internal control between areas and functions. Our wish was to have a system that would allow us to integrate all operations, sales, and self-billing.

How did you select Sinntec Innova Tech and what were the deciding factors?

We chose to work with Sinntec because of their excellent attention, follow-up and commitment so that our system worked as we needed it, according to our business rules.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We constantly had meetings so that they could receive the information of what we needed the system to do. They mapped all the processes and gave us a budget with payment dates and deliverables in each of the stages. They supported us and always responded promptly to every need.

How many people from the vendor's team worked with you, and what were their positions?

We maintained direct communication with the project leader and coordination, although there were more people involved. For our part, there were about 5 people involved including the project leader.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not only did we receive the developed project on time for our October event, but we were able to test everything beforehand. That way, we could fine-tune the operation before the final delivery date.

Describe their project management style, including communication tools and timeliness.

Communication was key. They are very professional, realistic, committed and punctual in delivery.

What did you find most impressive or unique about this company?

What we liked most about working with Sinntec was their professionalism, open communication, understanding of our needs, and commitment to our results.

Are there any areas for improvement or something they could have done differently?

Communication was so good that any detail could be adjusted within the moment. We do not consider that there is much to improve, they are excellent!