We sell possibilities for your business, virtual assistants are for free!
We create virtual assistants and chatbots related projects of any level of complexity:
1) Chatbots for any messengers with opened APIs (FB Messenger, Kik, Telegram, Slack, Skype, Viber, Line, etc.);
2) SMS chatbots;
3) Chatbot for websites and mobile apps;
4) Chatbots as a part of big projects with dashboard, analytics, different API ERP and CRM integration and standalone dialog systems projects.
5) Integration of Artificial Intelligence, Natural Language Processing and Machine Learning features;
6) QA and technical documentation for 3rd party solutions.
Virtual assistants portfolio
We provide full circle of a project development: technical specification, dialogues design, front-end and back-end, building database, QA, Project management, hosting, different APIs and payment gateways integration.
Singularika was brought on board to create a customer engagement solution in the form of a conversational AI chatbot. They provided a team of 2 – 3 people for the task.
While the solution is still underway, the MVP version is already available and was delivered on time. Singularika’s team is very helpful and clearly understands all project needs. They’ve even provided suggestions for improvements.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the general manager of Active Associate, a company that helps law firms find new customers, engage them profitably, and enhance productivity in this constantly changing environment.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Singularika?
We hired them to develop an AI [artificial intelligence]-enabled, conversational, lead generation and customer engagement solution.
What were your goals for this project?
The solution helps you find new customers with high lifetime value by multiplying the power of conversational AI and social network integration.
SOLUTION
How did you select this vendor?
They were recommended by another freelancer that we used to use.
Describe the project in detail.
They developed and configured the solution we needed.
Explain how the solution addressed your business challenge.
With shifts in demand for legal services, changes in consumer behavior, and the whole new world of legal tech, small and medium law firms are grappling with the challenges posed by digital disruption. The solution they created accelerates the path from a visitor inquiry to a paid engagement and helps get repeat business from existing customers.
What was the team composition?
We had 2 – 3 people involved.
RESULTS & FEEDBACK
What outcomes or results can you share that demonstrate progress and/or success?
The work is still in progress, but the minimum viable product was successfully developed as planned.
How effective was the project management?
Project management was smooth; we communicated exclusively via Skype, Jira, and GitHub.
What did you find most impressive about this company?
They were helpful and understood the scope very well. They asked questions in order to understand our problem and gave us a bunch of alternatives that we didn't consider for both current and future use.
What tips or recommendations do you have?
They’re a highly recommended vendor.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
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1 Reviews
Services provided
SEO
Web Development
Pay Per click
Web design
Locations (1)
10, Komarova StOdesa, Ukraine67663
10 - 15
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