We understand the unique challenges modern electric utilities are facing and believe that meeting those challenges will require thoughtful digital transformation driven by human-centered design. For over a decade, we’ve helped industry partners solve complex problems from capacity planning and forecasting to team management and visualization.
We excel in highly-regulated environments. Our team has extensive experience navigating the complex energy and utility industries to support regulatory compliance. We understand the importance of meeting industry standards and design experiences to help our clients stay ahead of the curve.
At Simple Thread we believe that great software is about people, not code. Designing amazing software requires deeply understanding the people involved and uncovering their needs. It's not just about finding the right answers, but asking the right questions. It requires more than just building features, it requires challenging assumptions.
From user research and human-centered design to software engineering and DevOps, our team of experienced UX designers and software engineers work closely with you to design and built the right software.
Since 2010, Simple Thread has helped dozens of our partners design, build, and operate enduring digital products.
Min project size
$50,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Glen Allen, VA
Year founded
Founded 2010
Languages
Timezones
1 Language that we service
English
1 Timezone that we service
EST
Eastern Standard Time (EST)
1 Locations
Glen Allen , VA
No have been added yet...
Pricing Snapshot
Min. project size
$50,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
5
/5
What Clients Have Said
Simple Thread's project costs range from $175,000 to $4 million, depending on client needs. They offer competitive pricing with a focus on value, demonstrated by their ability to deliver tailored solutions and maintain strong client relationships, ensuring satisfaction across diverse projects.
Simple Thread provides valuable strategic input and suggestions that often improve project outcomes. Clients are advised to listen to their recommendations for better results.
Trustworthy and Transparent
Clients find Simple Thread to be trustworthy and transparent in their dealings. Their honesty and straightforward communication have built strong, lasting relationships with their clients.
Challenges with Meeting Coordination
A few clients mentioned minor challenges with coordinating meetings due to Simple Thread not having access to their calendars. This has been a small inconvenience in otherwise smooth projects.
User-Centric Design Approach
Clients appreciate Simple Thread's ability to design intuitive and user-friendly interfaces. Their use of tools like Figma and Miro helps in creating effective prototypes and wireframes that enhance user experience.
Local Presence Advantage
Clients value Simple Thread's local presence, which facilitates better communication and collaboration. This is particularly beneficial for clients who prefer face-to-face interactions.
Comprehensive Discovery Process
Simple Thread's thorough discovery process, which includes methodical interviews and business analysis, helps in accurately defining project requirements and ensuring the final product meets client needs.
“They're honest, reliable, and highly skilled in their field of work.”
Nov 27, 2018
COO, Healthcare IT Company
Anonymous
Verified
Other industries
Henrico, Virginia
11-50 Employees
Phone Interview
Verified
Simple Thread developed a software that integrated patient medical data and a billing model.
Simple Thread delivered an exceptional platform that's been well received across the board. Highly communicative, thorough, and responsive in their approach, working with their team was a pleasure. They were also honest and provided valuable input to help improve product outcomes.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the COO of a healthcare IT company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Simple Thread?
We engaged Simple Thread to develop a software for our billing model that integrated our medical records.
SOLUTION
What was the scope of their involvement?
Simple Thread developed a web-based platform, integrating medical records and patient data. As we worked through requirements closely with their team, we held daily standup meetings and talked through development before each sprint.
What is the team composition?
We worked with about four designers on their team, as well as a project manager/scrum master on our end.
How much have you invested with them?
We invested around $100,000.
What is the status of this engagement?
We worked with them from June–September 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Simple Thread built a phenomenal platform that's been well received across the board. They were extremely detail-oriented throughout the process and we'd work with them again in a heartbeat.
How did Simple Thread perform from a project management standpoint?
We communicated constantly over Slack on a daily basis in addition to holding standup meetings and sprint reviews. They worked very closely with our team throughout the entire process.
What did you find most impressive about them?
They're honest, reliable, and highly skilled in their field of work. They also genuinely care about the work they produce and are very thorough.
Are there any areas they could improve?
I can't think of anything worth mentioning.
Do you have any advice for potential customers?
Keep lines of communication open, because they're very responsive to client needs and quick to make any fixes as needed. I'd also suggest taking advantage of the input they offer to help improve product outcomes rather than just providing them with strict instructions.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I've referred them to others multiple times.
Showing 1-1 of
1 Reviews
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