Silvertick Technology

BACKGROUND

Please describe your company and position.

I am the Senior Manager Digital & Platforms of Info Local LLC

Describe what your company does in a single sentence.

IMA is a media company specializing in digital production, website news portals, and online streaming solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silvertick Technology to accomplish?

• We hired Silvertick to develop our mobile apps and website, enhance our digital platform performance, and implement AI-driven solutions to streamline operations and improve audience engagement.

SOLUTION

How did you find Silvertick Technology?

• Online Search
• Referral

Why did you select Silvertick Technology over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Silvertick Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Silvertick managed end-to-end development for our digital platforms, including the design and launch of a responsive website and mobile applications for our news portal and streaming services. They integrated content management features, optimized performance for high-traffic media consumption, and ensured seamless user experience across devices. In addition, they implemented AI-based solutions for content recommendations, workflow automation, and analytics, enabling us to better engage audiences and improve operational efficiency. Key deliverables included a fully functional website, Android and iOS apps, AI-powered tools, and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear measurable outcomes, including a 40 percent increase in website traffic within the first three months, higher user engagement on our streaming platform, and improved mobile app adoption rates across both Android and iOS. The AI-driven content recommendations significantly boosted average session duration, while workflow automation reduced manual effort and turnaround time for publishing by nearly 30 percent. These results directly contributed to stronger audience retention and improved operational efficiency for IMA.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Silvertick’s project management was highly professional and structured. They established clear timelines at the start and consistently delivered each milestone on schedule. Communication was proactive, with regular progress updates and quick responses to any questions or change requests. The team was flexible in accommodating our evolving needs, ensuring that feedback was incorporated smoothly without delays. Their ability to balance speed with quality made the entire process efficient and stress-free.

What was your primary form of communication with Silvertick Technology?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their ability to combine deep technical expertise with a strong understanding of the media industry. They not only delivered high-quality apps and websites but also introduced AI-driven solutions tailored to our workflows, which gave us a competitive edge. Their proactive approach, innovative thinking, and commitment to aligning technology with our business goals set them apart from other vendors we have worked with.

Are there any areas for improvement or something Silvertick Technology could have done differently?

expanding their post-launch training resources, so our internal team could more quickly adopt and manage the new AI tools independently.