The SilverLogic

BACKGROUND

Please describe your company and position.

I am the Product Manager of an automotive commerce company

Describe what your company does in a single sentence.

Trusted Automotive Commerce Leader Since 1985. Providing inventory solutions tailored for U.S. and international customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The SilverLogic to accomplish?

• Continue the development efforts
• Provide maintenance and Support
• Enhance and/or improve certain features and functionalities

SOLUTION

How did you find The SilverLogic?

Referral

Why did you select The SilverLogic over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

What was the size of The SilverLogic’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary goal of this project was to design, develop and launch a new ecommerce website that will be modern, user-friendly, and optimized for search engines. The website was designed to effectively showcase our products and services, attract new customers, and generate sales. The platform was developed using WordPress as a CMS and Woocommerce as the e-comm solution. Custom development wa big part of it since all of our front end is customize to our needs and our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in website traffic and average session time as well as the reduction in bounce rate. Also, the development of custom functionalities and features that are unique to our business and to our customers. From how they browse and register on our site to how they see certain attributes and request information.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Depending on the complexity and impact of the tasks they would tike less time or more time to complete them even when they were previously evaluated. But despite that, the communication was always effective between our teams, specially when it came to resolving pressing / urgent issues

What was your primary form of communication with The SilverLogic?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their well developed and established development process. From having their own platform to keep track of all requirements, user stories and open items to how they manage sprints.

Are there any areas for improvement or something The SilverLogic could have done differently?

The only area of improvement that I can think of is in the estimations and/or the way they score certain stories. At the moment there's no connection between story complexity and final price and that might be confusing at times.