We build software. We are really good at IT.

We build software. We are good at IT.

We’ve been doing it for 20 years. We have successfully completed over 400 projects including dedicated system websites, web/mobile/desktop applications. It is no wonder that 70% of our projects come from client’s referrals.

We have been working with marketing & digital agencies, small start-ups and big companies. Having right people on board is a guarantee we deliver working products on time and within budget. We serve our expertise at every stage of the project.

The cooperation model we offer is always adjusted to client’s needs.

We do not implement ready-made software. We tailor our services and products.

 

 

How do we work?

1.  Discovery

We can help you define what are the challenges you are facing and implement new technologies in your organization. The purpose of this phase is to gather all the key information that may help us to deliver the best solutions for our clients.

2. UX &UI

We consult an already existing product, check your business model our build a new one. The purpose of this phase is to create sufficient foundation for development.

3. Development

Polish software developers are among the world's best. According to HackerRank, they rank 3rd in terms of success at popular programming contests.

4. Body & team leasing

In the Body leasing model, we 'borrow' our employees for the indicated period of time.

4. Maintenance

We can take care of your software product even after delivery.

For more information contact us:

Email: [email protected] 

 
Undisclosed
 
$50 - $99 / hr
 
50 - 249
 Founded
2013
Show all +
Warsaw, Poland
headquarters
other locations

Reviews

Sort by

Web Development for Media Group

"Silk Software House exceeded our expectations in terms of quality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2014 - Ongoing
Project summary: 

Silk Software House brought to live our vision of gamification-enriched, interactive internal communication and knowledge-sharing platform. Their work and the results exceeded our expectations.

The Reviewer
 
10,001+ Employees
 
Warsaw, Poland
Anna Czajkowska
Brand Reputation Director, Publicis Media Poland
 
Verified
The Review
Feedback summary: 

The platform has launched and the number of users has skyrocketed. Silk Software House exceeded all expectations, while their ability to guide the process and educate the in-house team along the way made them easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a brand reputation director at Publicis Media Poland—part of Publicis Groupe, the world's third-largest communications group.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Silk Software House?

We were looking for a vendor to develop a website for our agency and this project quickly evolved into an idea of an internal communication and knowledge sharing platform enriched with a gamification system. The challenge was to bring this vision to life.

SOLUTION

What was the scope of their involvement?

Generally—we presented our vision and they did the rest, starting from very detailed UX workshops, through all programming work, to maintenance and support.  The project is ongoing and we develop new functions. Last month we added new functionality that automates a whole system of developing knowledge in our organization, from signing up for internal and external trainings, workshops, conferences, etc., though evaluating trainers, planning employees development, to reporting results.

What is the team composition? 

We mostly work through a project manager, but there is a larger team working on our project.

How did you come to work with Silk Software House?

We started with a pitch. We interviewed about 10 different companies, and we decided Silk Software House was definitely the best in terms of understanding our needs and our vision, and we got on very well from the start – they were very open-minded and genuinely interested in our project. They also offered us a good price.

What is the status of this engagement? 

We started working with them in June 2014 and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The platform quickly became the center of information and our main internal communication tool, with over 700 users (and plans to launch in other agencies within our Group so the number of users will exceed 1500).

In 2017 the platform was distinguished as one of the top 3 internal communications and culture-building initiatives in a global Publicis Media awards program.

How did Silk Software House perform from a project management standpoint? 

Very well, our last project was extremely demanding and complicated, but they made it a lot easier thanks to good organization and communication.

What did you find most impressive about them?

We're a very demanding client and we expect a high-quality service. Silk Software House exceeded our expectations in terms of quality. Also, they're patient and able to work with people who don't have an IT background.

Are there any areas they could improve?

I can't think of anything. 

Do you have any advice for potential customers?

Tell them what you need, listen to their advice, let them do their job and rest assured they will deliver.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer