Silicon Graphics

BACKGROUND

Please describe your company and your position there.

I am Business Unit Head at Hard Disk Direct UK. We wanted to have a website of 2.5 million products with one million clientele. Hard Disk Direct (HDD) dates back its roots in IT Solutions and hardware to 2012.

The venture started from computer memory upgradation and HDD has now broadened its horizons towards supporting a large and diverse computer hardware products database which is inclusive of hard drives, computer memory, power supplies, CPUs and other products and accessories for all major brands like Dell, HP, Lenovo, Apple, Acer, Cisco, Compaq, IBM, Epson, Hitachi and others.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Silicon Graphics, and what were your goals?

Our website created 8 years ago, and we decided to revamp our website using Magento technology which can manage 1.2 millions products and half a million per month audience based, We find Silicon Graphics who have expertise in Magento and we outsource them our website revamp and they nailed as per our requirements.

SOLUTION

How did you select Silicon Graphics and what were the deciding factors?

Silicon Graphics have big portfolio of magento based website and they also made our US vertical and their expert developers are certified which made us decision to outsource of web development revamp project to silicon graphics

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website for selling various computer hardware, network parts. The website will also promote habits of healthy eating and staying fit with its various features such as community building.

This website is a digital store of an existing restaurant so it will also promote other products of the restaurant as well by placing the menu items on the website. The e-commerce store will also offer subscription deals to its customers with some other incentives as well for subscribing, like a free jar of any fruit jam or butter.

Moreover the website will also have a an education section where various health related blogs and educational videos will be placed for the purpose of awareness amongst the surfers of the website.

How many people from the vendor's team worked with you, and what were their positions?

1 Project Manager, 1 Business Analyst, 1 UI/UX Designer, 1 Front End Developers (Web), 1 Back End developer,1 SQA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designs and developments are underway, they have great potential

Describe their project management style, including communication tools and timelines.

Silicon Graphics had a one-stop answer for our advancement , without a doubt their work processes was very commendable and helped us improve our arrangement of aptitudes too.

What did you find most impressive or unique about this company?

They are doing a great job, none I can think of right now

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

We provide healthy and nutritious meals to our consumers all over in Dubai and help them pursue a perfect health plan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Silicon Graphics?

We wanted to have an online platform for customers where they could order smoothies or shakes customised by their own desires, their customised product also appear visually for better user experience.

What were your goals for this project?

Online platform for selling customised food, smoothies and shakes.

SOLUTION

How did you select this vendor?

We went through many companies and really liked the design Silicon Graphics shared, they had very strong development capabilities also at the right price, we selected Silicon Graphics.

Describe the project and the services they provided in detail.

This application is an online food store for selling various bowl creams, smoothies, jars and other healthy food items. The website will also promote habits of healthy eating and staying fit with its various features such as community building.

This website is a digital store of an existing restaurant so it will also promote other products of the restaurant as well by placing the menu items on the website. The e-commerce store will also offer subscription deals to its customers with some other incentives as well for subscribing, like a free jar of any fruit jam or butter.

Moreover the website will also have a an education section where various health related blogs and educational videos will be placed for the purpose of awareness amongst the surfers of the website.

What was the team composition?

• 1 Project Manager
• 1 Business Analyst
• 1 UI/UX Designer
• 1 Front End Developers (Web)
• 1 Back End developer
• 1 SQA

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The designs and developments are underway, they have great potential

How was project management arranged and how effective was it?

Silicon Graphics had a one-stop answer for our advancement , without a doubt their work processes was very commendable and helped us improve our arrangement of aptitudes too.

What did you find most impressive about this company?

Silicon Graphics has a way of handling projects, and that dedication and hard work are truly impressive.

Are there any areas for improvement?

They are doing a great job, none I can think of right now

BACKGROUND

Please describe your company and your position there.

Our company owns a vast number of various and unique vapes all over in Dubai.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Silicon Graphics?

Web Development

What were your goals for this project?

E-commerce for a selling vapes, e-cigarettes, and related products.

SOLUTION

How did you select this vendor?

I was looking for a reliable software provider when I came across Silicon Graphics, they proved themselves to be quite well versed in what I was looking for.

Describe the project and the services they provided in detail.

Magento Ecommerce website for vape accessories

What was the team composition?

1 Project Manager, 1 UI/UX Designer, 1 Front End Developers (Web), 1 Back End developer (Magento)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Instead of receiving phone inquiries all the time, now the entire ordering process will be a breeze.

How was project management arranged and how effective was it?

Their team was very accommodating when it came to cooperation, they generally knew how to get everything moving in an efficient manner.

What did you find most impressive about this company?

They had strong technical command and knew what they were doing.

Are there any areas for improvement?

So far so good

BACKGROUND

Please describe your company and your position there.

I’m the e-commerce manager of an online service provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Silicon Graphics?

We needed development of our e-commerce site, along with digital marketing and SEO.

What were your goals for this project?

We wanted a user-friendly website that would generate online traffic and sales.

SOLUTION

How did you select this vendor?

We found them through a Google search.

Describe the project and the services they provided in detail.

They did web development and ran a digital marketing campaign.

What was the team composition?

We worked with five team members.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The launch of the new e-commerce site has provided us with a new revenue channel.

How was project management arranged and how effective was it?

They managed communication and workflow in a highly effective manner.

What did you find most impressive about this company?

Their international service offerings make them stand out.

Are there any areas for improvement?

Yes, there is room for improvement, particularly in terms of scheduling.

BACKGROUND

Please describe your company and your position there.

I head the early years nursery development department for BEST Education Group. We're opening an early years nursery in the UAE for children ages 1–4, providing education and day care services to parents.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Silicon Graphics?

We needed a technology partner to assist us with website development and a new branding concept for our introduction to the market.

SOLUTION

How did you select this vendor?

They quickly understood our requirements and they have an impressive portfolio.

Describe the project and the services they provided in detail.

They handled logo design and branding while creating a new website for us. They also customized our mobile app and API, making it all congruent with our new branding.

What was the team composition?

Our main point of contact was a project manager, who helped us throughout all the stages from design to delivery. There was also an account manager involved, as well as a design team that was always available in each part of the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The business is yet to be launched online, but we have great feedback so far for the new website.

How was project management arranged and how effective was it?

They used a project management tool.

What did you find most impressive about this company?

Silicon Graphics’ customer service was great from the beginning. I also appreciated their quick responses to our questions and their creativity.

Are there any areas for improvement?

No, I can't think of anything.

BACKGROUND

Please describe your company and your position there.

I head the operations department at a real estate consulting firm based in Dubai.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Silicon Graphics?

We needed help with web design and development.

What were your goals for this project?

We were looking to develop a website dedicated to off-plan and ready real estate projects, which are a few of the many products we have to offer.

SOLUTION

How did you select this vendor?

They were recommended to us by a colleague. There were three other vendors being evaluated, however, Silicon Graphics stood out with their scope of work, timeline, and payment terms.

Describe the project and the services they provided in detail.

The first phase consisted of structuring the project, after which we moved on to design. We’re currently still undergoing development work.

What was the team composition?

They assigned a senior business development manager, a project manager, and an account manager to our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It’s an ongoing project so we have no results to share yet. Silicon Graphics, however, has been on time with the agreed-upon milestones and have even delivered way before deadlines in some cases.

How was project management arranged and how effective was it?

Communication with them is prompt and seamless. They’re readily available to clear any doubts we have, and we speak via email and phone calls. They’re also accommodating to any changes we suggest.

What did you find most impressive about this company?

Their vision and dedication to achieve the same things that we want but with creative and innovative ideas is outstanding.

Are there any areas for improvement?

None as of now.