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Delivering Digital Transformations for 15 Years

5.0
2 reviews

Sigma Infosolutions is a leading global software/technology solutions & services company headquartered in Irvine, California. Sigma delivers innovative IT (technology) solutions in a variety of industries including FinTech, eCommerce & Retail, Hi-Tech, helping companies drive enhanced customer engagement, operational efficiency and return on IT investments. We are driven by the objective of positive outcomes.

The 300+ think tank of technocrats, bring in decades of experience and unconventional thinking to the table.    Certified and ascertained as an ISO 9001: 2015 & ISO/IEC 27001: 2013 company, Sigma delivers world-class IT solutions while assuring clients of their information security. Sigma is partnered with leading technology companies like Magento, AWS, Microsoft, LuroConnect, Paypal, CloveAI, ImageEngine, Recosense, ConnectCart, to deliver an end to end eCommerce outcome.   Sigma specializes in rolling out high-speed eCommerce outcomes through innovation and cutting-edge tech. Sigma relies on its 4 pillars of expertise i.e. Magento, Cloud DevOps (AWS, Azure), UI/UX & Digital Marketing to roll out high-speed eCommerce outcomes for its clients. Our Services includes:

  • Strategic Magento Consulting
  • Platform Migrations
  • Development, Customization & Integration
  • UI/UX design & Development
  • 24*7 Support & On-going Maintenance
  • Mobile App Development
  • Digital Marketing

Why Sigma Committed to the Customer

  • 100% Customer satisfaction is our top priority.

Relentless focus on Positive Outcomes

  • Clear understanding of client needs
  • Collaboration through every step of the process
  • Impactful solutions delivered on time
  • Maximized ROI for every dollar invested
READ MORE...
 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2004
Show all +
Irvine, CA
headquarters
  • 17310 Red Hill Ave, Suite 340
    Irvine, CA 92614
    United States
    888.861.7360

Portfolio

Key clients: 
Landmark Group, Napoleon Perdis, OttoCaps, Flashing Blinky Lights, KitchenCollection, First Premier Bank, LoanDepot, Hansen Wholesale, ASG

Reviews

5.0
2 reviews
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Magento E-Commerce Dev for Fossil Retail Company

"Their competence, timeliness, communication, and product value stand out to me."

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 – Ongoing
Project summary: 

Sigma Infosolutions provides Magento service via an annual contract, as well as one-off updates when new versions are released.

The Reviewer
 
1-10 Employees
 
Richmond, Texas
Gary Greaser
Owner, Buried Treasure Fossils
 
Verified
The Review
Feedback summary: 

After the last large update, business and traffic increased noticeably. Sigma Infosolutions has provided an SEO-ready website that a third-party has raised to the top five results on Google. Sigma’s ability to layout accurate timelines is notable. Customers can expect a responsive partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I run a retail online fossil sales business. I’m the owner and pretty much the entire operation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sigma Infosolutions?

We’ve done several major updates of Magento.

SOLUTION

What was the scope of their involvement?

Their most recent project was an update to the latest version of Magento. In 2016, we did some major revisions and modifications of the prior Magento site. They also modified several special catalog pages for me. In this most recent round, we didn’t do any major changes. We just made it compliant with the last version.

What is the team composition?

I have an assigned representative.

How much have you invested with them?

We’ve spent around $13,000–$15,000 so far.

What is the status of this engagement?

We’ve been working together since September 2016. Aside from projects, we have an annual maintenance project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Getting the latest version of Magento to work well in 2016 caused my website and online business to grow immensely. The look and feel and SEO capabilities of the latest Magento projects have helped a lot as well. Another vendor does my SEO, but they’ve given me a website that my SEO team can get into the top five results on the first page of Google.

How did Sigma Infosolutions perform from a project management standpoint?

During the last project, there were minimal daily updates but when we were at decision points there were multiple communications day-to-day. We did a phone call at the beginning and the end of this recent round. If anything breaks down or stops working, Sigma normally fixes it within a day.

For this latest major project, they came with a schedule and the steps of what they were going to do all laid out on a timetable. We had daily communication to talk about what transpired and whether there were any needs from them or issues that came up.

What did you find most impressive about them?

Their competence, timeliness, communication, and product value stand out to me.

Are there any areas they could improve?

No, I don’t have any issues at the moment. When things break it has to be all on hands on deck because there’s no revenue coming in if the site goes down. They’ve been very reactive, though, and we haven’t had a breakdown for a couple of years. And the cause is usually with my server or software and not with them.

Do you have any advice for potential customers?

Going into any project, you have to have good insights into what you want done. You also have to know what the look and feel is and have any required images and descriptions ready.

5.0
Overall Score They’re very good at answering questions and being responsive.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’re excellent. Only small room for improvement.
  • 5.0 Cost
    Value / within estimates
    If I had to choose a domestic partner it would cost three or four times as much.
  • 4.5 Quality
    Service & deliverables
    They formulate and execute their plans and tell you what they’re going to need ahead of time.
  • 5.0 NPS
    Willing to refer
    I would do so very confidently.

E-Commerce Dev & Migration for Light-Up Product Retailer

"We have very little to worry about thanks to their communication and organization."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 – Ongoing
Project summary: 

Sigma Infosolutions is the e-commerce development partner for a light-up product retailer. They’ve provided custom development services on Magento 1, and have handled the migration to Magento 2 as well.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Martha Garcia
Creative Director, Flashing Blinky Lights
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the team’s performance, which has led to an improvement in website quality and company sales. An extremely communicative team, Sigma Infosolutions provides consistent, detailed updates on the project. Customers can expect a smooth, professional partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of Flashing Blinky Lights. We’re an online retailer of a variety of light-up products, including toys, home decor, and party supplies. I run the art department and the development side of the website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sigma Infosolutions?

We were looking for a developer who would be capable of handling our e-commerce development project, which was a fairly large undertaking.

SOLUTION

What was the scope of their involvement?

Our engagement originally began with our Magento 1 platform. Sigma Infosolutions would work on various optimizations, custom extensions, and modules. When we decided to migrate from Magento 1 to Magento 2, Sigma Infosolutions took over that project as well. 

What is the team composition?

We work with a project manager, a lead developer, and several other team members.

How did you come to work with Sigma Infosolutions?

I found them on UpWork. We found Sigma Infosolutions to be a very trustworthy, positive team. We were confident in their ability to handle our projects, so we decided to partner with them.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

The engagement began in April 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

On the development side, we definitely see a lot more productivity with them. We’ve also experienced a lot of improvements on our platform with the features they’re responsible for implementing. Overall, Sigma Infosolutions has increased both the quality of our website and our sales. We’re very happy. 

How did Sigma Infosolutions perform from a project management standpoint?

I’m extremely happy with their project management. Sigma Infosolutions runs their own ticketing system on Jira; however, I’m in touch with their project manager to coordinate as well. We use Trello, which aligns with their system. They provide daily status updates on the ticket they receive, which is shared with our entire team.

Their lead developer has been very helpful—he’s very skilled at planning and communicating, so we have a better idea of how to budget our time. He’s in each of our calls, which we usually hold twice a week, though recently we’ve had almost daily meetings.

What did you find most impressive about them?

Their skills in project management are outstanding. We always know the status of our website. We have very little to worry about thanks to their communication and organization. 

Are there any areas they could improve?

They could benefit from developing more things, rather than relying on third-party resources.

Do you have any advice for potential customers?

Have availability at night. They’re on the other side of the world, so it can be hard for our working hours to overlap, but our nightly meetings have been a tremendous help to our project. However, if you can’t make nightly meetings work, they do a fantastic job of keeping the client updated through emails and Jira.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer