Can you share any information that demonstrates the impact that this project has had on your business?
Turnover made by customers via portal for the period of January - April 2019, who didn’t make any profit in 2018, was recounted as a whole year and was indexed to 115% (portal growth + seasonality).
New customers revenues were calculated from the given turnover in the amount of 15 056 000 CZK in total. Taking the expected lifespan of the new platform into account, the total ROI of the project will probably exceed 1000%.
The new portal is 100% responsive, and can be used on all devices, from a desktop computer (up to 1920 px resolution) to a smartphone. Customers can filter goods according to all available product parameters.
Examples of implemented B2B features:
- Price list configurator — enables easy creation of price lists according to required parameters (assortment group, brand, and availability)
- Setting employee access — the business owner (portal customer) can adjust the permission of other employees to give them access to relevant parts of the portal
- Advanced cart management is implemented on the portal, where different users of one company have the possibility to put products into more carts (based on defined rights).
Then they can order each cart separately or all the created carts together. During the order, the content of the basket can be further broken up to 3 separate orders according to the way of delivery by which the ordered products can be delivered.
The user has all the necessary documents on the portal (delivery notes and track and trace, invoices, credit notes, claims, etc.). During the implementation, the portal was already prepared for future growth. Since its launch, the Démos24Plus portal has been running without any downtime.
How was project management arranged and how effective was it?
After a thorough analysis of the project requirements and many in person meetings, we started work on the programming that lasted 13 months. The project was developed in an agile way. We always started with developing some first parts of a big feature, which was being further developed and improved in the following sprints.
This allowed us to provide Shopsys with continuous feedback, and thanks to that fine-tune other aspects of that feature in order to make it as beneficial as possible. The release of the portal took place in accordance with the planned schedule and as of January 1st, 2019 Démos’ customers can now use the new version. Allocation of the programming fee for the following months ensures the continuous development of the portal.
What did you find most impressive about this company?
Shopsys run projects in Agile methodology. They can provide us with the source code at any time, so there is no vendor lock-in. They provide great customer care from the beginning of the cooperation and after implementation.
Are there any areas for improvement?
More automatic tests.