What evidence can you share that demonstrates the impact of the engagement?
The results were great in terms of SEO. Right now, we’re ranking first or second in our target area. We’ve beaten all our competitors. Our ranking has held steady for the last six months for certain keywords that are very important in our industry.
We have a good amount of traffic on our social media pages as well. I’m happy with their services. There’s no way I’d think of changing my marketing agency.
There are a lot of startups in our industry right now in India, so we’re in a very competitive space. The competition is huge, and the trend is that whoever has money will retain the best position in the market. Businesses with money do better because they can spend more on marketing, and that’s where we are right now, looking for funding.
At this point in time we’re getting 50–60% of our clients through digital marketing, or about 50% of our revenue. I’d say that 30–35% of our clients have come through the digital platform that ShootOrder built.
How did ShootOrder perform from a project management standpoint?
We’ve been associated with them for about one and a half years, and it’s impossible to run a project without any hiccups. If something goes wrong on their side in terms of project management, the CEO will personally pitch in and help resolve the issue. The reason we continue working with them is that they solve problems immediately.
What did you find most impressive about them?
Their CEO is available to me whenever there’s a concern. I don’t need to reach out to different people in the organization. I can just go to their CEO and get a resolution in 1–2 days. The second thing is the cost aspect. I’ve tried other vendors as well and I’ve always found ShootOrder to be the best in terms of cost.
Are there any areas they could improve?
Nothing’s perfect, and they could use some improvement on the execution side, but any concerns I’ve raised were resolved in a small span of time. Experience plays a big role, and the project manager sometimes doesn’t have enough experience to understand our situation.
Do you have any advice for future clients of theirs?
The personal touch is their best quality. Whenever I have an issue, I can just call their CEO directly. I don’t have to go through a call center or wait for a long time.
If someone’s looking for good, cost-effective SEO services, I think they’re the best people around.