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5.0
2 reviews
BRONZE VERIFIED

Shipshape is a company founded in 2014 focused on the development of software solutions tailored to the needs of clients.

The cornerstones of the company are experts with extensive knowledge and 10+ years of experience in the IT industry.

Areas of specialization and technology:

Customized solutions on PHP and MySQL technologies, with experience on:

1. Custom B2B and B2C e-Commerce solutions

2. Web based business applications (CRM, Project management, Service centre, Facility management etc)

3. Web solutions on Drupal platform

 

Our platform today offers several functionalities in a single interface for which you have needed 2 or more software solutions so far:

E-Commerce

CRM system

Shared inbox

Invoicing

Warehouse management

Task management for employees

Project management

Dynamic pricing module

Sales analysis module and automated emailing

READ MORE...
 
$10,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2014
Show all +
Zagreb, Croatia
headquarters
  • Frana Folnegovica 6e
    Zagreb 10000
    Croatia
    0954515666

Portfolio

Key clients: 

Heineken, Cammeo taxi, Makromikro group, Henkel, Integral Zagreb, Tureta travel, Unisport, H1 Telekom, Libre comunications, Serena, Plentyco, Cedeterija, Vipcation, moj-toner

Task management in CRM Image

Task management in CRM

CRM with Project managment, Task management, Documents management (Dropbox and OneDrive integred) tailored to company process

Project management in CRM Image

Project management in CRM

CRM with Project managment, Task management, Documents management (Dropbox and OneDrive integred) tailored to company process

Heineken spinoff eCommerce Image

Heineken spinoff eCommerce

www.narucipivo.hr 

eCommerce with integrated Invoicing and GPS routing for deliveries (for in house delivery service)

Ecommerce Image

Ecommerce

www.makromikrogrupa.hr

eCommerce integrated with ERP and multiple suppliers

 

moj-toner Image

moj-toner

www.moj-toner.com

eCommerce + CRM + warehouse management integrated with ERP and DPD delivery service

Facility management Image

Facility management

Web app for Facility management company with automated work schedule, Stock management, warehouse management, CRM, HR, document management, tasks, Shared inbox etc

Web app for Planograms Image

Web app for Planograms

Drag and drop planogram creation 

Software for startup incubator Image

Software for startup incubator

Reservations, reporting for starups, Project management etc

Call center CRM Image

Call center CRM

Custom CRM for call centre with Accouns, Leads, Contracts, Reminders, GDPR, POS etc

www.integral-zagreb.hr Image

www.integral-zagreb.hr

Web and CRM  solution

tureta-travel.com Image

tureta-travel.com

Drupal web for client

Drupal web Image

Drupal web

Drupal web solution

Uje.hr Image

Uje.hr

eCommerce solution

Reviews

5.0
2 reviews
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CRM Dev for Travel Agency

"Their communication with clients is better than any of the specialized companies."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Feb. 2019
Project summary: 

SHIPSHAPE ltd designed and developed a new website and CRM business system and provided IT consulting services for a travel agency.

The Reviewer
 
11-50 Employees
 
Zagreb, Croatia
Dalibor Drakulic
CEO, Integral Zagreb d.o.o.
 
Verified
The Review
Feedback summary: 

SHIPSHAPE ltd's project allowed the client great automation in the business and the ability to add certain modules quickly. The system works perfectly and is customizable. Because of their excellent project management and communication skills, the project progressed much faster than anticipated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO and board member of a travel agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIPSHAPE ltd?

Development of a new website, CRM business system and IT consulting services

What were your goals for this project?

Replacing the old system with a new one and applying new technologies in business. The collaboration then expanded to consulting and introducing new innovations into the business.

SOLUTION

How did you select this vendor?

Personal recommendation from leading people in the IT industry sector in the region

Describe the project and the services they provided in detail.

Ship Shape designed the all new web site and they developed, configured and launched backend business management solution. We have customized and paired the system with all our clients in the region and all over the world. We faced a lot of challenges as we developed many innovations for the first time, but the engineering approach to problem solving by the whole team from Ship Shape contributed to the rapid resolution of obstacles and a system design that is advanced for this industry.

What was the team composition?

The project team had about five people with a couple of additional people from both companies joining the project as needed in specific niches

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project allowed us great automation in the business and the ability to add certain modules very quickly as the business develops

How was project management arranged and how effective was it?

The project progressed much faster than expected thanks to the great commitment by Ship Shape through all channels of communication, from Asana to live meetings. I am still surprised how we have done so much work in such a short time.

What did you find most impressive about this company?

Their communication with clients is better than any of the specialized companies dealing with various digital marketing, consulting and development services with which I have had the opportunity to cooperate

Are there any areas for improvement?

The system works perfectly for what is customized, but I am extremely glad that there is room for improvement and growth with very little intervention as the company develops.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    excellent all deadlines were met on time
  • 5.0 Cost
    Value / within estimates
    and more than we are satisfied with the ratio of invested and received
  • 5.0 Quality
    Service & deliverables
    I am satisfied because we got a lot more than we expected
  • 5.0 NPS
    Willing to refer
    absolutely

Web Redesign & Development for Transportation Company

"We used emails and Slack for communication along side one meeting per week."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2019 - Ongoing
Project summary: 

SHIPSHAPE ltd worked on an existing website of a transportation company. They were hired to implement new custom features derived from the client's designs.

The Reviewer
 
201-500 Employees
 
Zagreb, Croatia
Alvin Smijulj
CTO, Cammeo Taxi Grupa
 
Verified
The Review
Feedback summary: 

SHIPSHAPE ltd's end result received good feedback from the company. With their web creation, the site experienced a surge in the number of visitors. What stood out the most is their patience and passion to teach the company's marketing team on the functions of the CMS.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am CTO at a Taxi company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIPSHAPE ltd, and what were your goals?

We had a website and needed a redesign and implementation of some custom features. We hired ShipShape to develop a website for us based on our design.

SOLUTION

How did you select SHIPSHAPE ltd and what were the deciding factors?

They came as a recommendation from our business partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting where we discussed the project. After that, we sent the designs. After that, the team gave some useful input and UI / UX changes which made sense. After some time, we had an initial version of our website.

How many people from the vendor's team worked with you, and what were their positions?

There were two web developers who worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch, we saw an increasing number of visits.

Describe their project management style, including communication tools and timeliness.

We used emails and Slack for communication alongside one meeting per week.

What did you find most impressive or unique about this company?

They took the time to teach our marketing team how to use the CMS of the website.

Are there any areas for improvement or something they could have done differently?

They had some minor bugs but considering the timeline that's all to be expected

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
SHIPSHAPE d.o.o.
Status
Active
Jurisdiction of Formation
Croatia
Id
080943915
Date of Formation
Nov 28, 2014
Last updated
Aug 28, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
2
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
August 12, 2020