SHIFT ASIA

BACKGROUND

Please describe your company and your position there.

Product team

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFT ASIA?

We were launching our product into the Japanese market and needed application testing and localization assistance

SOLUTION

How did you select this vendor and what were the deciding factors?

A vendor we worked with suggested Shift Asia for our project.

Describe the project in detail and walk through the stages of the project.

The team supported us through testing our application in the Japanese language, making suggestions, and regression testing

How many resources from the vendor's team worked with you, and what were their positions?

We worked with:

• 1 tester
• 1 project manager
• 1 account manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got great feedback from our stakeholders on the quality of translations in our application

How effective was the workflow between your team and theirs?

We communicated thru slack and had weekly stand ups, I never had to worry about Shift Asia not meeting deadlines, they were always clear and upfront on project status

What did you find most impressive or unique about this company?

They offered high-level QA testing at an affordable price, and the quality of ticket support was amazing! So organized and clear, you can see the effort put into each ticket.

Are there any areas for improvement or something they could have done differently?

None that I can think of

BACKGROUND

Please describe your company and your position there.

Managing all demand & supply in Japan market, working with technology partners worldwide

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFT ASIA, and what were your goals?

Maximizing buying conversion and system update

SOLUTION

How did you select SHIFT ASIA and what were the deciding factors?

Introduction

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key Account Manager, Partnership Development for Demand & Supply

How many people from the vendor's team worked with you, and what were their positions?

5~7 programmers and qa engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Security concerns were solved, system update and quality assurance service improved the platform and its performance.

Describe their project management style, including communication tools and timelines.

System update, security assessment, and quality assurance solutions on e-commerce and advertising platforms, SHIFT ASIA was a one-stop solution for everything.

What did you find most impressive or unique about this company?

Their comprehensive test cases and efficient system updates impressed us the most.

BACKGROUND

Please describe your company and your position there.

A project manager for a marketing company, this time for human resource client, headquartered in California with employees all over the world including Tokyo.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFT ASIA?

Custom System Development and Website Production collaborating with human resource management firm.

What were your goals for this project?

Website renewal and database update meeting business goals

SOLUTION

How did you select this vendor?

Introduction

Describe the project and the services they provided in detail.

Agile development where SHIFT ASIA functioned as PMO, controlling UI/UX, scheduling and all. Language-wise, PHP and JQuery/bootstrap(v3)/Kintone were used.

What was the team composition?

1 PM 2 front end and 2 backend developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Client was happy that we were able to meet the deadline though we used SHIFT ASIA as offshore development & consulting vendor for the first time.

How was project management arranged and how effective was it?

Project manager that was assigned to was easy to communicate, handled communication between design company, marketing team which is us and client sides very well. Apart from requirement review, we communicated via Slack.

What did you find most impressive about this company?

Their scheduling, knowledge of usability, and communication were impressive.

Are there any areas for improvement?

No.