Shenzhen Bohuan Technical Service Co., Ltd.

BACKGROUND

Please describe your company and position.

I am the President and CEO of Northland & Companies

Describe what your company does in a single sentence.

Since 1982, Northland has been, and continues to be, one of the most trusted names for voice and video recording solutions.

Northland provides digital dictation equipment, interview video recording solutions, voice loggers, surveillance solutions, office equipment and software solutions to help everyone from small businesses to large corporations.

We are here to help catapult your company into the next generation of technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shenzhen Bohuan Technical Service Co., Ltd. to accomplish?

• Enhance the design and functionality of digital dictation and interview video recording devices.
• Overcome challenges related to device miniaturization, power management, and user interface optimization.
• Deliver a product that stands out for reliability and user experience to reinforce the company’s reputation.

SOLUTION

How did you find Shenzhen Bohuan Technical Service Co., Ltd.?

• Online Search
• Clutch Site

Why did you select Shenzhen Bohuan Technical Service Co., Ltd. over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shenzhen Bohuan Technical Service Co., Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work Shenzhen Bohuan handled was comprehensive. They began with an in-depth analysis of our existing product prototypes and customer feedback to understand the pain points. Their team then proposed several design revisions focusing on improved ergonomics, circuit board optimization, and enhanced integration of IoT capabilities for remote access features. Key deliverables included updated PCB layouts, hardware schematics, a fully functional prototype, and detailed design documentation to support manufacturing handover. They also provided valuable input on component sourcing, helping us select more cost-effective yet reliable parts without compromising performance. Throughout the design process, Shenzhen Bohuan maintained a collaborative approach, regularly presenting iterative design samples and incorporating our feedback. Their expertise extended to testing and troubleshooting, ensuring that the prototypes met our rigorous standards for durability and signal quality before finalizing the design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from this collaboration were remarkable. The redesigned digital dictation devices were noticeably more compact and energy-efficient, with improved battery life that received positive remarks from our beta testers. The enhanced hardware design significantly reduced production costs, which allowed us to competitively price the new product without sacrificing quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was another strong point, Shenzhen Bohuan consistently met deadlines and adapted quickly when our requirements evolved. For example, when we requested additional IoT features late in the design phase, their team integrated the changes without disrupting the overall schedule. Communication was clear and timely, with dedicated points of contact who ensured that all concerns were addressed promptly.

What was your primary form of communication with Shenzhen Bohuan Technical Service Co., Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their genuine commitment to understanding our business goals and their proactive problem-solving attitude. Rather than just executing tasks, they acted as a trusted advisor, often suggesting innovative design tweaks that we hadn’t considered, which ultimately improved the product’s market viability. 

Are there any areas for improvement or something Shenzhen Bohuan Technical Service Co., Ltd. could have done differently?

As for improvements, the only area we noticed was the initial onboarding process, which could be streamlined to get the teams aligned faster. However, this was a minor hiccup and didn’t affect the overall success of the project.