Share IT

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner at a digital advertising agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Share IT?

We are focused on the creative and strategic side of marketing, and we don’t have a strong in-house tech team. We needed help in the technical aspects of digital marketing, mainly web development and ERP and CRM integration. 

SOLUTION

What was the scope of their involvement?

Share IT helps us develop WordPress websites. PHP, .NET, and Umbraco are some of the technologies that they frequently use. We work with Share IT in creating wireframes and prototypes. We share tasks between our teams, and once we get the client’s approval, they move on to development. 

In addition, Share IT implements e-commerce solutions on WooCommerce and Vendr. They create functionalities such as product stock management and transaction schedules. They’ve also integrated e-commerce solutions to our clients’ pre-existing ERP and CRM. 

Share IT has become our exclusive technology partner. Whenever we have projects, we no longer work with other agencies. 

What is the team composition?

We work directly with four project managers. 

How did you come to work with Share IT?

They were recommended by a friend who had worked with them before. We started with one project as a test, and I was happy with the outcome and the interaction between our teams. We worked together more frequently after that.

How much have you invested with them?

We’ve spent around €600,000 (approximately $694,000 USD). 

What is the status of this engagement?

We started working together in March 2019, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Share IT has allowed us to expand our range of services. It’s difficult to be a creative agency nowadays without having strong technological support since everything is digital. They’ve helped us overcome our lack of in-house resources. We’re getting more clients now because we’ve increased our offerings. 

Share IT’s work is technologically-based, and what we aim for is functionality and reliability as well as adherence to budget and timelines. We’ve never experienced any issues with Share IT — in fact, they’ve set our standards moving forward. 

How did Share IT perform from a project management standpoint?

I’m very happy about Share IT’s project management. They are efficient while remaining to be flexible. Every project has its own set of issues, but Share IT is good at dealing with prolems in a timely and effective manner.  

Our partnership is remote, and we use Microsoft Teams to communicate. We use Figma to share files and layouts. They are flexible whenever our clients request for a change in scope and specification.

What did you find most impressive about them?

My main difficulty with other developers is their project management, time management, and communications. We’ve never experienced any of those problems with Share IT.  

Are there any areas they could improve?

They can improve the availability of their resources so we can have teammates working with us straight away. That said, I know they’re growing and hiring more people, so I expect that to be less of an issue in the near future.  

Do you have any advice for potential customers?

Specify the project properly right from the start. If you know what you want and are clear in communicating your expectations, things will work out fine. Share IT is flexible on scope changes, but it’s better to have a well-defined scope. 

BACKGROUND

Please describe your company and position.

I am the CEO of a software company.

Describe what your company does in a single sentence.

eCommerce, PIM and Marketingsoftware for enterprise companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Share IT to accomplish?

• Web-frontend work

SOLUTION

How did you find Share IT?

Referral

Why did you select Share IT over others?

Good value for cost

How many teammates from Share IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend and backend developer work on Dynamicweb platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly deliverables.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliver each month on time.

What was your primary form of communication with Share IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're consistent, stable, and reliable.

Are there any areas for improvement or something Share IT could have done differently?

Nothing that comes to mind.