Design and development agency

Throughout a decade of hard work, we gained a reputation for trust, passion, and most importantly, quality. As of today, we have over 250 clients around the world with hundreds of successful projects of different magnitude.

We deliver custom software solutions for web and mobile, and expertise in agile Ruby on Rails development. Our team will help you to create your own web & mobile project.

We offer a full range of services you need to boost your business today:

1.Web Development

We build healthy, flexible, scalable and effective web-based projects.

2. Mobile App Development

Friendly, engaging and stylish – that's how users see our applications.

3. Web Design

Our designers know all about сlean, intuitive, extremely easy-to-use design.

4. Corporate identity

Whether you need a simple logo design or a complete branding strategy we’ll provide a lasting solution that works.

5. UI/UX Design

If you’re just looking for initial prototypes and design work or a redesign for an already built app, we can lend our helping hand.

If there is anything you would like to know, please don't hesitate to ask us.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2006
Show all +
Newark, DE
headquarters
other locations
  • 2/6 Tramvaynaya st.
    Krasnodar 350000
    Russia
  • Ukraine

Portfolio

Key clients: 

Cubebrush, CG+, Vulcun, Swyft, MyMovies

360 mockups

360Mockups is an elaborate free-angle device mockup generator. We use our own single-source renders to create highly-detailed models of Apple devices, fit for various design tasks. On top of that, we make up to 340 views to choose from. Separate backgrounds and shadows, Ps and Sketch formats, 4096 px resolutions and all that jazz.

I'm in

I'm in Diary is a mobile app running as a social journal for fast and easy arrangement of events with friends. We did the I'm in app development for iOS and Android as well as the UX design. 

Cubebrush

We’ve developed Cubebrush to work especially well for artists and students in the film, game, media and entertainment industries. Though, we believe Cubebrush can be massively useful regardless of the industry.

Arthur W. Page Society

The Arthur W. Page Society has been made to connect and strengthen corporate relations. Being the world’s leading professional association for senior public relations, it’s large user base of Chief Communications Officers of Fortune 500 corporations allows corporate executives and educators enrich their professional connections.

CGPLUS.COM

CGPLUS.COM is a social networking platform for professional digital artists. It is a place to share works, tips and tricks, tools and network with friends, search for jobs and more. We focus on artists in the entertainment industry, illustrators and sequential artists (comics). 

OMGene

OMGene (http://www.omd.com) is an internal mobile application for a business enterprise created as an auxiliary communication and team-building platform. We designed UI and UX for OMGene, engineered the app's functionality, and provide ongoing support.

NPE

NPE is a mobile app for online parking space reserve, providing convenient parking experience as well as job opportunities. Our work with NPE was the app UI/UX design, development, and extensive testing. 

Loan Ecosystem Online

Loan Ecosystem Online is a financial marketplace for institutions and family offices to discover Middle Market deals, find loans, process, and analize loan information. Perfect for institutional lenders, originators and syndicators, sponsors and borrowers involved in efficient and trustworthy market loan syndications.

 

My Movies

With our My Movies device sync you can enjoy your movie collection anywhere in the house. Whether on your laptop, mobile or even your Smart TV, My Movies helps you find that perfect movie for any occasion.

Vulcun

More than anything, we wanted to bring fantasy eSports to a new level. The whole process, through prototyping to design has been based around building a logically smooth user experience.

Reviews

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Native iOS App Dev for Local Community Startup

"Their project management is top notch. Our project manager is the best I've ever seen."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. - Dec. 2017
Project summary: 

Shakuro provides front- and backend development for a native iOS smartphone app. They also support QA and beta testing.

The Reviewer
 
1-10 Employees
 
Marina Del Rey, California
Founder, Fit For Bucks
 
Verified
The Review
Feedback summary: 

Still in beta, the working app launches soon in the App Store and has received positive feedback from key stakeholders. Despite a 10 hour time difference, Shakuro keeps the project moving and on budget through constant communication. Expertise and responsiveness are hallmarks of their work.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Fit For Bucks, a startup in Santa Monica.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

Shakuro is helping us develop a native iOS app based on our specifications.

SOLUTION

What was the scope of their involvement?

They developed the frontend in Swift for iOS and the backend in Ruby on Rails. They also built a custom administrative panel to help us to run the app. It's not completed. We’re continuously collecting user feedback and making improvements. We're growing our base by doing a beta test, and getting ready to put it in the App Store. The app is for creating communities of fitness-minded individuals and people who need extra motivation to exercise. We're connecting them to local brick-and-mortar businesses who offer rewards for health and wellness activities.

What is the team composition?

My primary contact is our project manager.

How did you come to work with Shakuro?

They were recommended to me. They were one of the six bidders on my project from different countries. I chose them, and I was not disappointed.

What is the status of this engagement?

Work started in September 2017 and the initial beta was published in mid-December 2017. Work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very impressed with the quality of their work. From beginning to end, their processes are solid. Every single task and every single step is documented. Thanks to their work, we developed the application on schedule and on budget. Everybody who’s seen the app tells me how much they like it. I’m very pleased with the app. Because we're still in beta, we're not really tracking statistics or KPIs. We haven't started promoting the product to users or done any advertising. Our beta testers receive private invitations. Via informal means of collecting feedback, all our testers are very happy using the app.

How did Shakuro perform from a project management standpoint?

Their project management is top notch. Our project manager is the best I've ever seen. He’s easy to talk to and a hard worker. For example, he’s based in Russia where the first 10 days of January are a national holiday. He still came in several days during that time in order to continue working on the project. He's very responsive, even with the constraints of the 10 hour time difference.

What did you find most impressive about them?

Their processes impressed me from the beginning. They use many different processes to develop technology. They use Jira for tracking all the project tasks. I really like how they go from estimate to completion, providing all the necessary reports. Their processes are open and transparent. The communication between the project manager, frontend designer, backend designer, and QA person is very smooth as well.

Are there any areas they could improve?

It would be great if they opened a satellite office closer to us in the U.S. so we don't have that 10 hour time difference, which sometimes can be an inconvenience.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Automated Retail Sales Channel

“Shakuro’s design work is absolutely outstanding. … their team’s been able to deliver on every expectation we’ve had.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

Initially contracted for app design, Shakuro now provides custom software development and UI/UX design. They use CSS and HTML for software development, Sketch for UX designs, and React.js for custom UIs.

The Reviewer
 
11-50 Employees
 
Sydney, Australia
Lincoln Smith
VP of Marketing, Swyft
 
Verified
The Review
Feedback summary: 

Shakuro has worked on nearly a dozen customer accounts and delivered top notch products every time. Their UI designs and unique software solutions have the lead the platform to over a million transactions. They perform tasks with integrity and are equipped to scale with emerging companies.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing for Swyft. We’re an automated retail company that acts as a sales channel for brands and retailers who want to grow their profits and enhance their brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

We were looking for a good vendor to help us with mobile application design and development.

SOLUTION

What was the scope of their involvement?

Shortly after we started working with Shakuro, it became apparent they had knowledge of software development beyond just mobile applications. We transitioned our initial app development project with them into a custom software and UX design focused engagement. As a result, they replaced another firm as our primary design and development vendor.

Shakuro now works with our product managers, design team, and software engineering team to deliver complete end-to-end software development. They facilitate all of the overflow and some core development activities for our organization. This includes new UX designs, wireframes, and rapid prototyping designs created by using Sketch. Then, the final designs get handed over to our internal software development team or Shakuro themselves. They execute the development and delivery of the UIs using React.js, which are usually touch or web-based. They do fairly extensive CSS and HTML development as well.

Our stores are like upgraded vending machines, so the software is a complete UI that invites customers to start shopping via touchscreen multi-media videos and animations. A custom HTML application on the frontend gets customers to a templated UI that’s managed by a CMS. The UI enables end users to see a clean branded presentation and quickly find products, select categories, read descriptions, and view images. All of this is facilitated by a proprietary CMS that Shakuro built. Users then select and add products to the cart and after payment, Shakuro’s UI follows our API’s logic while it delivers and dispenses the items. This interactivity ensures the consumer has a good experience getting their product out of the store. Once the transaction is complete, the UI offers a receipt via text or email.

Other notable features Shakuro integrated into the UI include functionality with the Americans with Disabilities Act (ADA) that accommodates reach limits for people with various disabilities. Shakuro helped with other custom developments and client requirements such as virtual bundles and promotions to show on the UI. Overall, they’ve worked with us on 10–11 client projects that have been built into our analytic platform. That analytic platform was also primarily built out by Shakuro and is used every day to monitor our networks.

What is the team composition?

We primarily interface with four or five members of their team, but occasionally work with as many as eight or nine people depending on the task at hand.

How did you come to work with Shakuro?

If I remember correctly, I found them while looking for designers on Dribbble. Their designs wowed me, so I hired them. Once I discovered how skilled they truly were, the engagement grew from there.

What is the status of this engagement?

We started working together in Oct. 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received screen touches in the tens of millions and through one client network, we’ve already gotten over a million transactions. Shakuro’s design work is absolutely outstanding. Another large tech company we work with have stated, “Who is your designer? We want to hire them.”

From a development perspective, our clients are happy with our ability to quickly deliver custom features. We QA their developments, so I can confidently say everything is very well built and accurately coded. Their team has been able to deliver on every expectation we’ve had.

How did Shakuro perform from a project management standpoint?

Shakuro is open to using our project management tools and they effectively communicate the status of deliverables if issues arise. Currently, we use Asana to manage tasks and UI workflow. We also use RealtimeBoard to manage design iterations as they develop. They architect software so they can build on top of an already existing platform, instead of having to start with a new code each time.

What did you find most impressive about them?

They’re a legitimate firm with a large team that’s been built to succeed at what they do and scale with large businesses. That alone makes them a gem. Finding firms like that is difficult. Beyond that, the integrity of their work and the relationships that were built with the team is something you don't typically find with firms from anywhere around the world.

Are there any areas they could improve?

There are always ways of improving how we collectively manage and communicate projects. At first, the developers would finish the day without expressing what work had been accomplished. This left us hanging until the developer got online the next day. That was a roadblock but has since been resolved.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They always meet deadlines. However, communication can be mixed as to precisely what's being delivered and when.
  • 5.0 Cost
    Value / within estimates
    I’ve recommended them often.
  • 5.0 Quality
    Service & deliverables
    There have never been any issues.
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Online Audience Engagement Tool

“They have strong opinions on design and development… [Their feedback] made them feel like a partner on the team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr, 2016 - Ongoing
Project summary: 

Shakuro provides UX/UI and product design for a social platform. They coded the iOS app and web presence, optimized CMS, and oversaw aspects of development. The app will eventually have an Android version.

The Reviewer
 
1-10 Employees
 
New York, New York
Leon Gurevich
CEO, Ubiquity Media Inc.
 
Verified
The Review
Feedback summary: 

As the app moves toward Alpha launch, Shakuro continues to provide team stability and a high level of communication. Through a variety of management tools—including Jira and Skype—they established good rapport and trust.

BACKGROUND

Introduce your business and what you do there.

I am one of the cofounders and CEO of Ubiquity Media, a holding company that develops applications. Our primary app allows individuals to create channels and react to content by swiping.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

They started very early with us. We engaged them in product design, UX design, and user engagement design and development.

SOLUTION

What was the scope of their involvement?

We’ve worked with them for a little over a year at this stage. When we were defining usability, user workflow, and engagement models at the onset, we worked with them to mock up initial design elements. We started from sketches through a more automated demo platform. They coded and developed the product as an iOS app and we progressed into design and implementation of our website and web presence. They took features and functionality of the app and applied them to the site, including login functionality.

They managed our Amazon account and infrastructure for distribution; we also contracted them to do WordPress development. They optimized our CMS and our data and analytics platform on the backend for our publishers. We’re working to allow users to navigate images and gifs in both the mobile and desktop environments quickly and efficiently.

We’re in the process of iterating to make sure we’re easily understood by consumers. We’re currently working on transcriptions and final modifications before we enter our alpha launch. We’ll eventually extend the platform into an Android environment as well.

What is the team composition?

We have a project manager we communicate with on a daily basis. We also have a good relationship with their co-founder and owner. The team also includes an app developer, a web developer, a UX/UI designer, and a few people with skills like WordPress development or SEO abilities who occasionally come in.

How did you come to work with Shakuro?

We worked with them previously. Our CTO engaged them a couple of years ago and recommended them.

How much have you invested with them?

To date, our investment is in the $100,000–$130,000 range.

What is the status of this engagement?

We started working with them in spring 2016 and still work together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had stability across the team, and they’ve been timely with their deliveries. They’ve always been diligent with their responses and language is always easy. I speak some Russian, but they tease me and respond in English. That level of communication is critical, especially when working with overseas resources.

How did Shakuro perform from a project management standpoint?

They make themselves available, even on weekends, to meet deadlines and timelines. We had an early switch to a new project manager that caused a little disruption at the time but we’ve had the same PM for over a year. They’ve always been good at meeting deadlines, even when we need to make changes to the project.

We have a dynamic work environment. We had daily setup calls to review progress and prioritize activities. We use a standard weekly sprint model with regular communication. We tried a number of project management tools, but settled primarily on Jira and Skype. We used Trello a little, and they had other tools on their end.

What did you find most impressive about them?

We have a good rapport and communication, which is especially important when we don’t see each other face-to-face. I can trust that they’re working efficiently and diligently. We feel comfortable that they’re going in the right direction, even if our assignments are a little unspecific.

Their billing has been good and we haven’t seen any major discrepancies with the deliverables. We get a good value for the time commitment and like that we can go to them for all our development needs. Even though they didn’t have WordPress development in their skillset, they found the resources to provide it for us. They’re an effective, efficient resource with highly trained individuals.

Are there any areas they could improve?

There wasn’t anything outwardly negative about our experience. We may have occasional disagreements on the direction, but I liked that they weren’t passive in their feedback. They have strong opinions on design and development and sometimes we need to debate and discuss things to come to the proper conclusion. We sometimes had to rework things, but that made them feel like a partner on the team. They don’t just take direction and are eager to provide feedback.

5.0
Overall Score There’s always room for improvement, but I still rate them highly.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We have a very good structure in place.
  • 5.0 Quality
    Service & deliverables
    I have no concerns.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to several friends and colleagues.

iOS Dev for Social Calendar Startup

"I think what really stands out to me is that they’re very professional."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Feb. 2017
Project summary: 

Designed and developed an iOS app, as well as the associated content management system. Key functionalities included calendar functions, RSVPing, and social tools. Web and Android versions are forthcoming.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Latif Baluch
Co-founder, Im in Diary
 
Verified
The Review
Feedback summary: 

The user interface was a major focus of the project, and the result was exceptional: Apple ranked the app in their “New Apps We Love” category. They kept everything organized so the Android developers would have an easier time. The project timeframe got extended due to changing requirements.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of I’m in Diary, which is currently a mobile app. It’s based around a calendar, but it has a lot of social networking elements as well. It’s designed to make it easier to organize things with your colleagues, friends, and family. We launched the iOS version in February, and now we’re building out Android and Web versions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

My background is actually in investment backing, so I didn’t have much technology background when my co-founder and I started. We were looking for an agency that could build it for us, but also support us as we went along. We wanted an agency that offered more than one particular service or one particular language. So, I think Shakuro has that benefit.

SOLUTION

What was the scope of their involvement?

They helped us out a lot on the design side for starters. They built out our frontend iOS app, as well as a backend behind it. The frontend is Objective-C and the backend is Ruby on Rails. They also built a CMS for us. On their end, I had a full-time iOS developer, a part-time backend developer, a part-time project manager, and a tester who got involved whenever needed.

A great advantage of Shakuro is that, for the last year and a half, they’ve always had the same people on our project, which is a huge advantage. I think there are a lot of agencies out there that circulate between the team or have more than one person involved, and things get a bit messy that way. I think it’s much better to have more of a dedicated team, and that’s why we’ve stayed with them throughout this period.

How did you come to work with Shakuro?

We looked around at companies in the UK, Dubai, and India. My partner had done business with Shakuro before, but I don’t know the exact story. From what I remember, I think he basically came across the CEO online somehow. We thought they were the best possible choice. We took into account their professionalism, quality, and cost. That’s why we went ahead with them, and they’ve been very helpful for us.

How much have you invested with Shakuro?

We’ve invested somewhere between $54,000 and $58,000. When I first started, I had no idea what I was doing and made a few mistakes. I think a lot of things they built for me weren’t right, not because of them, but because of what we wanted in the product. So, there were a lot of iterations as we changed things quite a lot. Obviously, creating it from scratch would probably cost a lot less.

What is the status of this engagement?

We first touched based about two years ago, but the bulk of the development really started in the last year and three months. So, we’re talking early 2016 as when things got a lot busier. The bulk of the work was done between January of 2016 and February of 2017. The iOS app was launched in February. We’re now raising money, and we’re going to be updating the app quite a lot. So, it’s ongoing work.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

After the February launch, we actually got featured by Apple on ‘New Apps We Love’, which was great. Their feedback was that the design and quality of the app were at quite a high standard for a new player. That was really good for us as a company, but also shows the work that Shakuro came up with in the end.

I think it’s a bit early for us to talk about sales and marketing, just because we haven’t done any yet as a company. We’ve been waiting for the Android to be out and changing the product, so I think that’s a bit of an unfair metric. I think the best one is the Apple feature. I’ve met a lot of people who have made loads of apps, but very few of them have been featured, or at least not at our size. To get that, the idea obviously needs to be great, but the execution needs to be good as well. I think they deserve a bit of credit in that space.

We’ve had really good feedback on design. That’s been the main focus for us. We don’t have a lot of the features that bigger companies have, so the design is an important part of why people are using the app. In terms of the code, I ran it past an experienced developer who I trust, and he said the documentation they set up on the backend is really easy to use. The Android developer commented that the backend docs were quite easy to follow, which is quite important as well and something that a lot of people get wrong.

How did Shakuro perform from a project management standpoint?

I think having a project manager was really great. I got very involved, but I just got more involved than I had to. I think they’re quite capable, which is great. I trust them. A lot of the time, I’m hearing suggestions from them, and they have more tech experience than I do. We use JIRA, which is fantastic from my perspective. It’s really easy to communicate with everyone and make sure everything’s efficient. I do trust them to do their thing when I need to. I’d say they generally met the deadlines. In the app world, meeting deadlines is very difficult, and we didn’t meet every single deadline. I can say that they really worked hard to make sure they did everything that was in their hands to do.

What did you find most impressive about Shakuro?

I have been speaking to other agencies and considered hiring in-house developers as well. I think what really stands out to me is that they’re very professional. The project manager we have has just been excellent, and his communication has been great. He’s very responsive, which I think is one of the most important things. He replies to emails and calls, and he’s online when we need him to be. They’re just super-professional, and I always know what’s going on there. They always keep me up to date on holidays or if people are away. It feels as if they’re part of the company, really.

Are there any areas Shakuro could improve?

I think it comes back to the timing. When you’re building new technology, sometimes it’s hard to estimate how long that’s going to take. Sometimes you just find out as you go along. At times, I think they need to manage that process a little better and manage their client’s expectations. I’ve given this feedback to them, and they are learning from that and they’ve been better recently. It’s something you just continue to learn as you’re building things.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    It’s a difficult thing to do, and they’ve gotten a lot better at it recently. They’ve improved a lot, and I appreciate that.
  • 5.0 Cost
    Value / within estimates
    It’s very reasonable compared to the global standard.
  • 5.0 Quality
    Service & deliverables
    We’ve had really good feedback from our users. We haven’t had as many bugs as we expected. We got featured by Apple, and they commented on the design and quality.
  • 5.0 NPS
    Willing to refer
    We’re already running more work through them, and we’re already recommended them to a few other people.

Web Dev & UI/UX for Social Media Platform

"They were transparent in setting costs and giving feedback."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Shakuro created a digital art web platform from the ground up, executing the entire design and logic, software development, and UX/UI. They now conduct fixes and changes in an open engagement.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Kirill Chepizhko
CEO, Secret Pacific Division
 
Verified
The Review
Feedback summary: 

As Shakuro introduced new features, user numbers grew steadily, and uploads, comments, and likes increased on the platform. The team’s integrity, extensive experience, and proactive project management continue to earn them top marks.  

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Secret Pacific Division. Our company wanted to launch a website for digital artists. We still don’t know if we’re going to work on other websites, but that’s basically our product. I’m in San Francisco, and a few people are working for me.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

We needed ground-up development, including the whole design, software, UI, and logic. We knew that Shakuro had experience in building a similar platform. We had an idea but no infrastructure, and we hadn’t figured out the logic of how that interaction would happen. We found some competitor websites that looked similar to what we wanted. We needed an abstraction of all that, plus improvements. We brought Shakuro our vision, and they took over completely. We started with a broad idea and ended with the product. 

SOLUTION

What was the scope of their involvement?

I’m not a technical person, but I believe the site was built using Ruby on Rails. Shakuro also did some specific domain setups and other particulars. The project was split into frontend and backend. One person led the team on the backend, and we also were assigned someone for the design. I was only talking to a single person about the UI and our ideas, and that individual relayed information to the people who were implementing.

Due to their experience with similar platforms, they also offered ideas. It was something they didn’t have a chance to do before, and it felt right. Also, the functionality is really vast. For example, we needed a set of images implemented, but it had to be simultaneous with, let’s say, 10 images in a row. We didn’t know how to do that, but Shakuro had an idea about uploading and tagging images, which they helped us develop and perfect. They found a way to propagate the same tag throughout all images and alter them.

They also suggested and developed instant messaging within the website, which none of our competitors had at the time. Now, we have messages between profiles.

How did you come to work with Shakuro?

We found them by word-of-mouth after they developed a previous popular platform. We started developing our own because if that platform went away, the website would shut down. We knew that Shakuro was the original developer, so we reached out to them through the website and looked at their portfolio. Their previous experience definitely attracted us.

How much have you invested with Shakuro?

We’ve invested over $50,000.

What is the status of this engagement?

It’s kind of a blur because we had a rough start at the idea stage. I don’t remember the exact date or month, but I know it’s been going on for 1.5 years roughly. The project has wrapped up, and we’re in limbo at the moment. We will need more development and are still talking to them. It’s an open contract since we go back to them for fixes and changes. There’s currently no new development, but maintenance is still happening.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We like to keep our specific numbers private, but you can see the activity on the website by recent uploads, which happen every day. The growth rate was pretty stable while we were rolling out new features. We had to stop for other reasons, but as we were implementing more and more stuff, we had something like 1,000 users a month. We saw increases in commenting, liking, and uploading.

Shakuro also helped us implement a support system, which they didn’t develop but tailored for us. It includes pop-up support on the right side of the screen. Once that was in place, we had a lot of user feedback coming in directly through that tool. We had users asking for certain features, and I’ve discussed these suggestions with Shakuro. Some of them have been implemented already, and others were minor changes in the UI.

How did Shakuro perform from a project management standpoint?

I would give them 100%. They took over the development completely after the idea stage. I had no problem with their management whatsoever. We had daily Skype calls where they showed me the progress, and I either approved it or sent it back.

What did you find most impressive about Shakuro?

I have a friend who is also working with them based on my recommendation, so I can speak about several projects. Their integrity is the most impressive trait. Often, when I had ideas that weren’t the best or that were expensive, they were upfront and told me which ideas would not be viable.

They were transparent in setting costs and giving feedback. Not everyone is like that. A lot of developers will blindly follow your direction. I relied on their experience, as this was my first big user platform project. Their candor gave us considerable value.

Are there any areas Shakuro could improve?

If everything was cheaper, we’d all be happy, but I don’t think they’re the most expensive company. Rates depend on the market, and they can always go lower. I would prefer to have some people working in my office, but they did a good job in a remote capacity.

5.0
Overall Score I’m happy overall.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were actually ahead of schedule most of the time.
  • 5.0 Cost
    Value / within estimates
    In the end, I was satisfied, which is all that matters.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to a friend, and they have an ongoing project.

MySQL & PHP Dev for Code Analysis Tool

"The one thing which really stands out for me, based on working with numerous IT professionals in general, is the speed with which Shakuro can grasp what we're trying to do."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Shakuro was hired to provide MySQL & PHP development to help their product run smoother and more efficiently.

The Reviewer
 
11–50 Employees
 
Reston, Virginia
Anthony Gallo & Joe Randall
President & Technical Lead, GenesisOne
 
Verified
The Review
Feedback summary: 

The clients have seen results in the amount of clients that are coming back to use their product. Those same clients have commented on the quality of their product which they attribute in part to the services the agency provided. They were happy with the agency's abilities and the speed with which they were able to get something new.

BACKGROUND

Introduce your business and what you do there.

Anthony Gallo: I am a co-founder and the president of GenesisOne. Joe Randall is our technical lead. We're an IBM technical validated partner, and provide a tool which documents code within SQL servers, creating a data flow for it.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

Joe Randall: We were working with technology that we weren't familiar with. Our platform had been developed using different languages, from a PHP and MySQL website to a C# tool. Our previous developers messed things up for us, but Shakuro was able to jump in and not only fix but improve our platform.

SOLUTION

What was the scope of their involvement?

JR: We have an interactive e-commerce website which we tracked extensively. Shakuro took over the maintenance of our PHP and MySQL solution and fixed some running issues. They set up web services for us in order to facilitate communication between our two hosting environments and performed a number of tasks which were above and beyond what we asked for. Shakuro has the ability to quickly learn about a concept and recommend solutions for making it more efficient, while still delivering under our estimated hours. Shakuro brought up our platform by many levels in terms of functionality and reliability.

How did you come to work with Shakuro?

AG: I found Shakuro through a friend. We fell in love with them from day one. Shakuro not only created an outstanding product, but they came in under budget.

JR: We had used several companies like Shakuro, but they're the only one that I would want to continue working with.

What is the status of this engagement?

JR: Because we have a commercial tool, we are constantly working on enhancements for it. Anthony is responsible for our marketing push, we provide feedback to Shakuro, and ask them for changes through a back-and-forth process.

AG: We've had a relationship with them for several years. Shakuro helped us become an IBM technical validated partner. The company saw our technology as being a breakthrough in terms of documenting Microsoft's SQL Server. We also plan to use Shakuro on an ongoing basis, for building out the same technology for Oracle and other databases.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

AG: We've shared a number of results on the case studies section of our website. A Microsoft representative commented on the amount of time our tool has saved them.

It's a commercial tool being used by various clients from all over the world. They've been reordering our service, so we're very happy with Shakuro's work.

How did Shakuro perform from a project management standpoint?

JR: We used Git as a repository and JIRA for tracking the work. The process was very transparent; we knew exactly what Shakuro's team was working on, and I appreciated that they didn't simply go off and started developing, but made sure that they understood what our requirements were. Shakuro came back with tons of questions around the emails I sent them and kept up the back-and-forth communication until they had a crystal clear understanding of what they were doing. We set up JIRA tasks and went through them in an organized manner. I have the impression that Shakuro's team hates wasting time and milking people for money.

What did you find most impressive about Shakuro?

JR: The one thing which really stands out for me, based on working with numerous IT professionals in general, is the speed with which Shakuro can grasp what we're trying to do. I communicated with them at a very high, conceptual level, but Shakuro was able to understand things quickly and communicate them back to me in the form of technical specifications. That's a very impressive and hard-to-find quality.

Are there any areas Shakuro could improve?

AG: We would think that there would be, but Shakuro was a godsend for us. They came under budget and were always on time, which is unheard of in the IT industry. I do not have a negative comment about them, and we will continue to use Shakuro.

5.0
Overall Score Or even 10.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re a five compared to what we've had to deal with in the past.
  • 5.0 Quality
    Service & deliverables
    Shakuro was always on time, and the quality of their work is unbelievable.
  • 5.0 NPS
    Willing to refer
    We would recommend them as long as Shakuro doesn't forget about us.

Native App Dev, Digital Organization Company

"The quality of work they delivered was always good."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2013 - Feb. 2016
Project summary: 

Shakuro was hired to develop native apps. The client had built the web products but needed an agency to develop mobile apps for Windows, iOS, and Android.

The Reviewer
 
11-50 Employees
 
München, Bayern
Paul Krion
Director of Engineering, organize.me
 
Verified
The Review
Feedback summary: 

The client appreciated their ability to remain proactive and honest throughout the duration of their working relationship. They always got good feedback from Shakuro and the agency was flexible to make changes when necessary. They were able to adapt to changing which helped everything run smoothly.

BACKGROUND

Introduce your business and what you do there.

organize.me is a startup in the document recognition domain. We analyzed documents semantically based on the content. This way we could retrieve categorization type, creation date, and vendors of the documents, and finally, provide an archive. I was the head of engineering when I worked at the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

There were only 12 employees in the company. We provided the UI [user interface] for the web product as well as the Android, iOS, and Windows full native apps, and an API on the backend. We needed someone to develop the native apps.

SOLUTION

What was the scope of their involvement?

Shakuro created all the native apps for Windows, iOS, and Android. The initial idea came from us. We had one UX [user experience] developer and one designer on our team. Shakuro gave us really good feedback on our draft, and our team was able to make those changes.

How did you come to work with Shakuro?

We found Shakuro on Upwork. They had good reviews, and we felt we could trust them.

How much have you invested with Shakuro?

We spent several hundred thousand euros but less than 1 million.

What is the status of this engagement?

We started working with Shakuro in September 2013, and the work was completed in February 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

I don’t have any metrics since I’m no longer with the company. Shakuro was always very honest and proactive which we appreciated very much. The quality of work they delivered was always good.

How did Shakuro perform from a project management standpoint?

In the beginning, it was tough because Shakuro had very strict responsibilities regarding who does what tasks. We kept working to improve this. Eventually, they were pulling tickets for other developers and sharing responsibilities. Shakuro provided a project manager who was our main point of contact. They discussed ideas and questions with us and then shared it with Shakuro’s team. We communicated with him through Slack or Skype.

What did you find most impressive about Shakuro?

The most important thing was Shakuro's ability to adapt to new situations. There were lots of times where we changed our minds. Shakuro was very proactive on everything, and they were always trying to think on their own. Shakuro didn’t just implement what we said but gave feedback if they thought something wasn’t going to work properly.

Are there any areas Shakuro could improve?

Not really. If there’s an issue, I talked to Shakuro directly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Shakuro has always been on time or communicated if there was going to be a delay.
  • 5.0 Cost
    Value / within estimates
    I spent the same amount on other developers, and they’ve not been as good.
  • 4.5 Quality
    Service & deliverables
    Shakuro's team is really good but not the overall best I’ve seen in this domain.
  • 5.0 NPS
    Willing to refer

Web Dev & QA Testing for Financial Services IT Firm

"They were detail oriented, and the code reflected this."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2015 - Dec. 2016
Project summary: 

They were brought on to join the team to provide PHP, .NET, C#, QA testing, and frontend development work. The team consisted of a 20-person team.

The Reviewer
 
201-500 Employees
 
Tel Aviv, Israel
Nir Pinhasov
CTO, SalesTech
 
Verified
The Review
Feedback summary: 

After they were able to develop a new payment system, the client was able to see a significant increase in revenue. They appreciated Shakuro's ability to be professional and provide a quality code along with quality control for existing code.

BACKGROUND

Introduce your business and what you do there.

Salestech provided technological services for several brands within the financial industry. The company had around 500 employees; 80 of them in the technology department and 50 for product R&D. I was the CTO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

We had seen growth in the R&D department and wanted to make sure that we'd grow in parallel in Israel as well as offshore. We wanted to recruit resources on both fronts, in order to have a good pace and there was also an issue of cost. We wanted to offset the cost of Israel employees, which we were able to do by 2/3 when recruiting offshore resources. Our business worked from Monday to Friday and wanted a development unit which would be available beyond this for any production issues. Shakuro's team worked from Monday till Friday..

SOLUTION

What was the scope of their involvement?

Shakuro's employees were treated as our own, given the same code to work on. They built platforms, working on new features and architecture.

We needed to build a new solution from scratch, so we established a part of the team in Israel, using Shakuro's Russian team as an extension of it. Our managers were in charge of a single Scrum team for both groups. Most people in Shakuro's group are full-stack developers for PHP and .NET C#, but we also utilized frontend and QA resources. They worked on our CRM [customer relationship management] and payment systems, performing manual and automated testing. We also had a product owner and DevOps people on Shakuro's side. Overall, we had a 20-person team, consisting of developers, QA, managers, and so on. Our project manager was Shakuro's current COO. He is a very trustworthy person, and I enjoyed working with him. He knew how to bring people together, ensuring that our recruitment and retention were being done optimally.

We wanted to set up their team so that they could work independently, with all the required functionalities existing on the Russian side.

How did you come to work with Shakuro?

I had known Shakuro's manager from a previous collaboration and wanted to continue working with him.

How much have you invested with Shakuro?

The cost of Shakuro's work was around $500,000 per year.

What is the status of this engagement?

We started working with Shakuro in July 2015. The project ended in December 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We'd had problems with our old systems, and wanted to replace them. In a very short period, around four months, we were able to overcome our problems with the legacy payment system and deployed the new one to production. Shakuro's team mainly built it. We saw a significant revenue increase after four months of working with them.

Shakuro's team was very professional. They were doing architecture work for a new system, and adopted a well-established infrastructure, thinking about the long-term use of the system. They were detail oriented, and the code reflected this. We were satisfied with the testing efforts and everything which was reflected in our ALM [application lifecycle management] tool. Overall, we felt that Shakuro was part of our Israel team, and they felt the same. We had visits from Israel to their location and vice versa, in order to establish a common atmosphere and culture. I was very satisfied to see this happen.

The system was meant for internal use. The business units who were using it were very impressed; we gave them everything they were hoping for in a very short while. It amounted to a general boost on the business side.

How did Shakuro perform from a project management standpoint?

We worked through the Agile methodology, using sprints. There were more long-term projects for which we put together plans, and we achieved this with Shakuro's team because they were integrated with our own. Everyone was conscious of our targets and worked hard, long hours, including on national holidays.

We set up video conferencing equipment in every room on Shakuro's side. Each member had their own camera, which they turned on during our standups. This was important for us, since being able to look at a person makes the communication much more personal, and leads to more commitment and a better culture. This was expressed in every aspect of the ceremonies, including our retrospective and planning meetings. We were always inviting Shakuro's team to join our meetings over Skype and any other software which allowed that.

What did you find most impressive about Shakuro?

I know that there are many offshore companies on the market, but the most important thing for me was to know that Shakuro's team would see themselves as our employees. Shakuro allowed that, giving them a dedicated office so that they could work alone with no other clients around. We felt that Shakuro's employees adopted the culture of our company, which is very important in the business culture of Israel. Shakuro had very good management and stability, assigning dedicated managers. The site manager knew everything that was happening, coordinated the work, and raised flags whenever there wasn't enough work. Many other companies will use resources for multiple clients regardless, but I was able to trust that Shakuro's team was exclusive to us and that they wanted to contribute to our effort.

What tips or recommendations could you share that might increase the likelihood of success with Shakuro?

My advice would be giving Shakuro the mindset that they belong to a company, putting together events and branding everything accordingly. I would also advise clients to allow the team to be as independent as possible. My strategy is to start with a distributed team and gradually allow the outsourced party to be self-sufficient with their own Scrum master, product owner, and so on.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    What we got, compared to Israel prices and productivity, was great. Shakuro was more productive in some cases and cost us 1/3 of the price.
  • 4.5 Quality
    Service & deliverables
    Shakuro delivered well most of the time, but there were some areas where we felt that we didn't receive the deliverables we wanted. It was a work in progress, and Shakuro improved over time. Their mindset and culture were there.
  • 5.0 NPS
    Willing to refer
    My experience with Shakuro's team has been very good.

QA Testing & Dev for Software Firm

"I'm very happy with our contact from Shakuro."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2016 - Ongoing
Project summary: 

Shakuro was brought onto the team to provide QA and development services. They provided these services for products that were being sold on an e-commerce platform.

The Reviewer
 
11-50 Employees
 
Israel
Tal Gruenwald
CEO, Novus.io
 
Verified
The Review
Feedback summary: 

The client has been very happy with the results they've seen as Shakuro's work has enabled the company to find a number of bugs and tasks that had fallen through the cracks. They particularly appreciate that Shakuro can be completely independent without having to consistently check in with them.

BACKGROUND

Introduce your business and what you do there.

Novus.io is a part of Tenengroup, which is one of the largest e-commerce companies in Israel. We are the technology arm of the group, in charge of development and anything else related to the field.

I am the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

We had a big problem with recruiting quality developers and QA [quality assurance] resources in Israel. There is a lot of demand within the local market, and very few candidates. The salaries here are also very high, so the decision to outsource was based both on obtaining higher-quality members and on trying to reduce cost.

SOLUTION

What was the scope of their involvement?

We use an Agile process and have two Scrum teams consisting of developers and QA specialists. We received assistance from Shakuro within both of our teams, one of which is in charge of developing the external products we're selling as an e-commerce platform. The other team is in charge of internal development for our existing systems. We recruited three QA resources and 4–5 developers from Shakuro's team. Each one was allocated to a team and worked together with us in a joint manner. We view them as an extension of our own group.

How did you come to work with Shakuro?

We went through a process of examining different software service providers. I went on several trips to Russia and Ukraine, visiting a number of companies, including Shakuro. One of the reasons for choosing them was the feeling of dedication, hard work, and experience that their personnel gave. I had had a previous positive experience working with one of Shakuro's founders, while he was working for another company. This fell in with other factors, like price, ease of recruitment, distance, time zone, and the educational opportunities offered by the universities in that area. Once I did the math, it became clear that Shakuro was a good choice for us.

How much have you invested with Shakuro?

The cost of Shakuro's work has been between $10,000 and $15,000.

What is the status of this engagement?

We started working with Shakuro in July 2016. The collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Because we work in Scrum, we keep several measurable units, like sprint velocity. The progress we were able to make was increased after working with Shakuro, but there are all kinds of other parameters, like the number of bugs found and the number of missed tasks. They've all improved, so we're quite happy with the results.

How did Shakuro perform from a project management standpoint?

We have a project manager in Israel who is in charge of our work with Shakuro. Their team simply receives tasks and ensures that the development and testing are being done. In terms of operational management, we have frequent calls and meetings with our site manager from Shakuro. The communication is very good, with 2–3 meetings per week. We address any new issues, like the need to recruit additional employees. I'm very happy with our contact from Shakuro.

What did you find most impressive about Shakuro?

The thing which brought me the most benefits is not having to work a lot for our collaboration with Shakuro. The team is managed by them in terms of human resources and other day-to-day affairs. Our agreement implies that we will know what we can expect from Shakuro, and they will keep track of what we need. The process runs smoothly, and I was never involved in details that didn't require my involvement. I am only notified about the most important issues.

Are there any areas Shakuro could improve?

I can't think of anything. Whenever there was an issue, I talked about it with Shakuro's team and they resolved it immediately, or within a couple of days. For example, we had a problem with their video conferencing equipment, so Shakuro changed the microphones two days later.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Absolutely.

Mobile App Dev & Design for App Dev Company

"I’m happy that the quality of the apps is top-class. My clients are happy."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2014 - Ongoing
Project summary: 

Shakuro provided design and development services. They modernized existing designs and did the development and design of iOS and Android applications.

The Reviewer
 
United Arab Emirates
Ramy Al-Kadhi
Founder, The Social Corporations
 
Verified
The Review
Feedback summary: 

The projects that Shakuro has completed have had a positive outcome. The client that the app was made for will be rolling it out on a global scale. They are particularly happy that the apps have been high quality and that their clients are happy.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of The Social Corporations. We develop internal HR applications for corporations in order to bridge the gap between management and their employees. I’m also the co-founder of I’m in Diary, a social diary app that makes it easier to organize events with friends. Aquapps is another company that I’ve started. It is an experimentation company that allows me to make budget apps to learn the trade.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

The Social Corporations has a project called OMGene, which is the internal software for a media multinational called Omnicom. I started the project with another developer who wasn’t very good, so I had to look for a replacement.

SOLUTION

What was the scope of their involvement?

Shakuro took our designs and modernized them, coming up with a base concept. The designs Shakuro came up with were approved very quickly by the client, so there was little back and forth. They did the development and design for the frontend for both iOS and Android. They also created the backend CMS [content management system] that powers the application. They set up our Flurry and customized it to analyze the app, using Ruby on Rails as a coding software. For the CMS, they used the existing white label CMS called Admin Panel.

How did you come to work with Shakuro?

I found them when I was looking for someone to build a personal app. I used oDesk to post the ad and the founder contacted me via Skype. I liked him because he was serious and asked the right questions. You could tell they knew what they were talking about. I looked at their website and saw they had done professional work.

How much have you invested with Shakuro?

We spend between $50,000 to 200,000 per year on their services.

What is the status of this engagement?

The work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The project had a positive outcome. The app was developed for a UAE company and they’re going to roll it out globally. Our client’s sister companies have taken an interest in the app and it has become a hot property in the Middle East.

How did Shakuro perform from a project management standpoint?

This is their weakest point because there is a communication gap sometimes. Sometimes, the answers are quite vague. I find that I have to follow up more, and I don’t get any daily reports of the status of the project. They are not able to meet deadlines because of the amount of QA they do. They want to make sure it’s perfect, but they don’t communicate that to me. Otherwise, their quality is outstanding in terms of functionality and the way they work.

What did you find most impressive about Shakuro?

I’m a startup, so we fostered good relationships on a personal level. It’s not really formal. I’m happy that the quality of the apps is top-class. My clients are happy.

Are there any areas Shakuro could improve?

They have a unique business model, which is difficult. They charge per hour, so sometimes if I just need a quick mockup, they start quoting the hours. I tell them that I just need the mockup so I can approve 100 hours later on. They need to work on fixed rates. I’ve also noticed that they share project managers between different projects, so I think they’re trying to be lean because they’re a startup. They also need to keep me up to date on the deadlines.

4.5
Overall Score It’s been great. They’ve done great work and we’ve made lots of apps together that are really successful. It’s not a perfect score because of the issues I already mentioned.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Shakuro may extend a deadline, but only for the quality of the product to ensure it’s properly tested and delivers a high class solution.
  • 5.0 Cost
    Value / within estimates
    Shakuro works on a per hour billing system that is fair and takes into account risk which absolves the potential for hidden costs.
  • 4.0 Quality
    Service & deliverables
    The quality of the apps, website, and design are world class. It’s not a perfect score because of the missed deadlines.
  • 5.0 NPS
    Willing to refer
    I have already recommended them. They’re my trusted partner.