The Setters Agency, 15 Reviews, Address, Data & More

Social media and digital marketing

The Setters Agency is a full-service global social media and digital marketing agency. We cater to small and medium sized business owners and bloggers. Our approach is personalized to you, and your business goals. No cookie cutter nonsense here. We take the time to listen and create strategies that get you results. We also offer educational programs and courses.

$1,000+
Undisclosed
10 - 49
New York, NY
Founded 2018

Focus

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Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

The Setters Agency offers good value for cost, with project investments ranging from $4,000 to $30,000. Clients appreciate their responsiveness and expertise, often noting successful outcomes in engagement and lead generation, making them a recommended choice for businesses in the medical and aesthetic industries.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 12 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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The Setters Agency Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Detail-Oriented Approach

Clients are impressed by the agency's thoroughness and attention to detail in understanding client businesses and crafting tailored strategies. This meticulous approach has been fundamental to achieving desired results.
Strong Project Management

Clients consistently highlight The Setters Agency's excellent project management skills. They deliver projects on time, maintain effective communication, and tailor their approach to meet specific client needs, ensuring a smooth collaboration.
Minor Improvement in Caption Editing

One area noted for improvement is the agency's grammar checking and editing of social media captions. While generally effective, enhancing this aspect could further refine their service.
Comprehensive Digital Strategy

The agency's ability to create and execute comprehensive digital marketing strategies, including PPC and email campaigns, has been effective in driving sales and improving client metrics significantly.
Client-Centric Approach

The agency is recognized for its client-centric approach, ensuring that strategies align with client goals and preferences. This focus on client needs has been instrumental in fostering successful long-term relationships.
Adaptability to Client Needs

The agency is noted for its ability to adapt to the specific needs and preferences of clients, including communication methods and content styles. This flexibility has been crucial in maintaining successful partnerships.

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The Setters Agency Reviews

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Advertising Pay Per Click Search Engine Optimization Social Media Marketing
Less than $10,000
June 2018 - July 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They opened my eyes and gave me useful, practical tactics to apply the same day."

Jul 30, 2020

Aesthetic Provider, Gateway Aesthetic Institute

Anonymous

Healthcare
Salt Lake City, Utah
51-200 Employees
Phone Interview
Verified

The Setters Agency provided social media and advertising consulting services. They dove into an existing website, gathered relevant information, and gave advice and tactics for attracting clientele.

The services and support from The Setters Agency helped the client see their online presence more clearly and refine their approach to gaining customers. They brought true expertise and no issues arose with project management. Their team was a valuable, trustworthy partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an aesthetic provider at Gateway Aesthetic Institute and Laser Center, the largest laser institute in the world. We provide dermatology and aesthetic procedures for anyone in need.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Setters Agency?

We had a website but we didn’t have a social media presence. We needed help with marketing and ad consulting.

SOLUTION

What was the scope of their involvement?

We did a consultation with multiple providers in the office with three different courses. They guided us through the whole process when it comes to advertising. They looked at our website to see who we are and what we do. From there, they helped us to really identify the route we want to take and what kind of clientele we want to attract.

They helped us find our niche and figure out what we wanted out of it. We’re not using their services today but if they come up with a new course for marketing, we’ll take that course.

What is the team composition?

I worked with four people.

How did you come to work with The Setters Agency?

A plastic surgeon was talking about the owner of the company and I found them on Instagram. Their work resonated with us. They did a private consultation and we went from there.

How much have you invested with them?

We spent under $5,000.

What is the status of this engagement?

We started working together in June 2018 and our engagement is no longer ongoing in July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was very impressed with the amount of detail put into it. They showed me how much thought goes into marketing and social media presence efforts. They opened my eyes and gave me useful, practical tactics to apply the same day.

How did The Setters Agency perform from a project management standpoint?

Project management between our teams was excellent. They were never late. Everything was perfect.

What did you find most impressive about them?

My favorite part was they really dove into who we are. The amount of research they put in and how much they knew about us was very impressive. Every piece of information was useful and I could apply it to our office.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

You can trust them because they really know what they’re doing. They’re specialists in their field. Be honest with them and trust the process.

RATINGS

5.0

Digital Strategy Pay Per Click Social Media Marketing
$50,000 to $199,999
Jan. 2022 - Feb. 2025

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Arina was incredible and extremely kind, efficient, enthusiastic, and adaptable."

Mar 14, 2025

Director, Pantheons Clinic

Paul Banwell

Medical
England
1-10 Employees
Online Review
Verified

The Setters Agency provided social media marketing services for a plastic surgery clinic. The team was tasked with improving the client's social media feed, increasing followers, and boosting engagement.

The Setters Agency's work met the client's expectations. The team discussed standard social media metrics with the client every month. Moreover, the team delivered tasks on time and communicated effectively via email. Their impressive people skills and adaptability were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Pantheons Clinic

Describe what your company does in a single sentence.

Plastic Surgery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Improve social media feed
Increase followers
Increase engagemenr

SOLUTION

How did you find The Setters Agency?

Online Search

Why did you select The Setters Agency over others?

Loved Masha and her team

How many teammates from The Setters Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Setters as the best medical social media agency in the world

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Standard social media metrics discussed monthly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. All good

What was your primary form of communication with The Setters Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

The people. Masha is a tour de force. Her team were amazing and my personal main contact Arina was incredible and extremely kind, efficient, enthusiastic, and adaptable

Are there any areas for improvement or something The Setters Agency could have done differently?

Difficult to say. Personally Inam particular about design issues and having good designers is always good

RATINGS

4.5

Content Marketing Digital Strategy Social Media Marketing
$200,000 to $999,999
Jan. 2021 - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are receptive, kind, knowledgeable, and provide excellent service and care."

Nov 4, 2024

CEO, BYM

Selene Castrejon

Medical
Rocklin, California
11-50 Employees
Online Review
Verified

The Setters Agency provides social media management services for a medical aesthetics company. The team's tasks include building brand awareness and increasing the client's social media following.

The Setters Agency's efforts have led to the client's growth. The team is receptive, kind, and knowledgeable, providing excellent service and care. They deliver on time and are highly responsive. Moreover, they are highly involved in the project. Customers can expect a great partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of BYM

Describe what your company does in a single sentence.

Medical Aesthetics, Top 10 in the US

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Build Brand Awareness
Build Social Media Following
Increase Engagement

SOLUTION

How did you find The Setters Agency?

Referral

Why did you select The Setters Agency over others?

High ratings
Good value for cost
Referred to me
Company values aligned

How many teammates from The Setters Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes and yes

What was your primary form of communication with The Setters Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are receptive, kind, knowledgeable, and provide excellent service and care. Ownership and involvement from the owner Masha.

Are there any areas for improvement or something The Setters Agency could have done differently?

Just needed onsite person as we grew and they are offsite.

RATINGS

5.0

Content Marketing Marketing Strategy Social Media Marketing
$10,000 to $49,999
Jan. - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Setters Agency is familiar with the spa industry and was able to create fun, engaging, and relevant content."

May 6, 2024

Founder, Medical Spa

Katie Mann

Beauty & Cosmetics
Scottsdale, Arizona
1-10 Employees
Online Review
Verified

The Setters Agency provided social media marketing for a medical spa. The team redesigned two of the client's Instagram pages and created new content and a strategy to boost engagement.

The Setters Agency created engaging content that improved the client's past top metrics. The pages' visual looks demonstrated success, as did the account's engagement rate percentage, reach, and impression metrics. The team delivered on time and was responsive to last-minute changes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of a Medical Spa

Describe what your company does in a single sentence.

We are a luxury med spa offering injectables, lasers, facials and weight loss services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Redesign 2 Instagram pages to make them look more vivid and add life, change content strategy to boost engagement

SOLUTION

How did you find The Setters Agency?

conference

Why did you select The Setters Agency over others?

After listening to Masha speak at a conference

How many teammates from The Setters Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired The Setters to get my social media back on track after it had taken a nosedive. They went above and beyond and improved metrics past our original starting point when our accounts were doing well. They created content that was engaging and fit with our brand and were very responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visual looks of both pages, ER %, Reach, Impressions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were always delivered on time and they were responsive to last minute changes.

What was your primary form of communication with The Setters Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The Setters Agency is familiar with the spa industry and was able to create fun, engaging, and relevant content that still appeared "on brand."

Are there any areas for improvement or something The Setters Agency could have done differently?

RATINGS

5.0

Social Media Marketing
Confidential
Dec. 2022 - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We always felt they had our back and were ready to respond to our needs."

Apr 27, 2023

Director of Marketing, Dermatology & Plastic Surgery Co

Anonymous

Healthcare
Oakville, Ontario
51-200 Employees
Online Review

The Setters Agency provided social media marketing services for a dermatology and plastic surgery clinic. They developed a strategy to improve content and engagement on the client's Instagram account.

The Setters Agency’s efforts improved brand awareness and engagement, meeting expectations. Their communicative and responsive approach resulted in a positive partnership. Further, they collaborated effectively through instant messaging and email. Their quick turnaround was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of a healthcare company

Describe what your company does in a single sentence.

Dermatology and Plastic Surgery clinic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Plan and develop content for Instagram
Provide day to day management of Instagram channel
Improve key metrics around engagement and following

SOLUTION

How did you find The Setters Agency?

Online Search
Referral

Why did you select The Setters Agency over others?

High ratings
Referred to me

What was the size of The Setters Agency’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Setters Agency was tasked with developing a strategy to improve the content and engagement on our Instagram channel. Through weekly content requests, they were able to advise our team on optimal ideas, themes, and stories for engagement. They handled the development of content from the raw footage we provided and the day-to-day posting of materials.

Each month the provided a full report and recap on the effectiveness of that month's activity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Setters Agency started by overhauling the look and feel of our creative. With the guidance of their weekly content recommendations and management, we were able to reach a wider audience and improve overall following and engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very communicative, provided effective planning and were quick to turn around new requests last minute as needed. Incredibly responsive through both instant message and email.

What was your primary form of communication with The Setters Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

There were multiple people working on our account, but one point of contact. We always felt they had our back and were ready to respond to our needs, even as they changed.

Are there any areas for improvement or something The Setters Agency could have done differently?

No recommendations here!

RATINGS

5.0

Locations (1)

10 - 15

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The Setters Agency

Social media and digital marketing

1 Locations

Focus

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

The Setters Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Detail-Oriented Approach

Strong Project Management

Minor Improvement in Caption Editing

Comprehensive Digital Strategy

Client-Centric Approach

Adaptability to Client Needs

Reviews mentioning:

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Content Creation, SMM & Mktg Strategy for Medical Spa

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