Branding Digital Strategy Web Development
Confidential
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their knowledge of the industry is impressive. They already know the feel of the company we're trying to establish."

Sep 14, 2023

VP of Operations, DOST BIKES INC.

Gordon Lai

Retail
Port Coquitlam, British Columbia
11-50 Employees
Online Review
Verified

Tsetsail Marketing spearheads an electric bike company's branding and digital marketing efforts based on the client's provided goals. They're also responsible for designing and developing the client's website.

Tsetsail Marketing has completed each project within the agreed-upon deadline and has met the client's conversion rates and ROAS goals. Their team is knowledgeable about the industry, enabling them to quickly understand the client's vision and suggest the best spots for videos and photos.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP Operations of DOST BIKES INC.

Describe what your company does in a single sentence.

We design, manufacture, distribute our own brand of eBikes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Setsail Marketing to accomplish?

Branding
Web Development

SOLUTION

How did you find Setsail Marketing?

Referral

Why did you select Setsail Marketing over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned

How many teammates from Setsail Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We designated our entire branding and marketing department to Setsail. We gave them goals to execute on and they were able to deliver without needing to be hand held during the process. Amazing work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had strict deadlines for every project we designated for Setsail. As well as measures such as conversion rates, ROAS, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all the items on time. If there were any anticipated delays, they would set expectations and deliver on them.

What was your primary form of communication with Setsail Marketing?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their knowledge of the industry is impressive. They already know the feel of the company we're trying to establish. They also already knew all the best spots for videos and photos for our target demographic.

Are there any areas for improvement or something Setsail Marketing could have done differently?

No these guys are amazing!

RATINGS

5.0

Setsail Marketing

Making Your Business Look Amazing

Focus

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Willing to Refer