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Get a custom proposalUK-Managed IT & Service Desk Delivered from India
ServiceJi is a UK-managed managed IT services provider with delivery centres in India, offering 24/7 support, service desk outsourcing, cloud support, DevOps, and fully managed offshore help desk services for UK and global businesses. Founded in 2005, we specialise in scalable, SLA-driven IT operations that reduce cost, improve service availability, and deliver consistent round-the-clock coverage.
Our UK-based leadership and account management team work closely with clients to ensure strong communication, governance, and alignment with business goals, while our India delivery centres provide highly efficient, multilingual technical teams that operate 24/7/365. This blended delivery model gives organisations the advantage of local oversight with the speed, scale, and cost-effectiveness of offshore IT expertise.
Our services include Level 1–3 service desk support, remote infrastructure monitoring, end-user IT support, incident and request management, cloud management (Azure, AWS, Google Cloud), IT operations management, application support, NOC services, and DevOps/automation support. We operate with strict SLAs, ITIL-aligned processes, and strong compliance for security, data protection, and governance, including GDPR and industry best practices.
We support SMEs, fast-growth companies, and large enterprises in sectors such as finance, healthcare, retail, logistics, legal, and technology. Our flexible engagement models allow businesses to outsource their entire IT operations or extend their existing internal teams with reliable, skilled offshore talent.
At ServiceJi, our mission is simple: deliver high-quality, responsive, and cost-efficient managed IT services that enable businesses to operate confidently, securely, and without interruption, day and night, all year round.
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Min project size
$1,000+
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Hourly rate
$25 - $49 / hr
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Employees
250 - 999
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Locations
London, England
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Year founded
Founded 2005
1 Locations
- London , England
Service Lines
Select Focus Area
- IT Managed Services Focus
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- Help desk
- 60%
- Managed Software Application & Solutions
- 25%
Industries
- Information technology
- 25%
- Medical
- 10%
- Business services
- 5%
- Construction
- 5%
- Consumer products & services
- 5%
- Financial services
- 5%
- Food & Beverage
- 5%
- Hospitality & leisure
- 5%
- Insurance
- 5%
- Legal
- 5%
- Manufacturing
- 5%
- Retail
- 5%
- Sports
- 5%
- Telecommunications
- 5%
- eCommerce
- 5%
Clients
- Midmarket ($10M - $1B)
- 60%
- Small Business (<$10M)
- 30%
- Enterprise (>$1B)
- 10%
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Our Story
ServiceJi was founded in 2005 with a simple mission: deliver reliable, affordable, and high-quality managed IT services through a UK-managed, India-delivered support model. Our team blends deep technical expertise, 24/7 availability, and strong communication to help businesses operate confidently and securely every day.
What Sets Us Apart
UK-Managed, India-Delivered Model
UK-based account management with 24/7 delivery centres in India, giving clients the perfect blend of local communication and cost-effective global support.Enterprise-Grade Processes & SLAs
We operate with strict SLAs, ITIL-aligned processes, and continuous improvement frameworks to deliver predictable, high-quality IT operations.24/7/365 Support Across L1–L3
Highly skilled teams provide round-the-clock incident resolution, service desk support, infrastructure monitoring, and application support.Locations (1)
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