Promising the possible, delivering even more!

We are a software development consulting company. Serengeti's business, platforms, and partnerships are international and diversified through various industries including finance, industrial manufacturing, logistics, medicine and energy.

We work with disruptive industry trends and specialize in areas such as Machine Learning, Application Integration and Process Automation, all while not losing sight of DevOps and SCRUM, which is our base methodology. We develop in- house products and own a platform suitable for cloud native rapid application development. 

Our deep domain knowledge and specialties come from over 300 projects we worked on for international clients.  

 

 
$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2007
Show all +
Zagreb, Croatia
headquarters
  • Serengeti ltd., Zadarska 80, HR
    Zagreb 10000
    Croatia

Portfolio

Key clients: 
KNAPP, Fronius, audifon, Swissphone, Mercury Processing Services International, large banking groups and automotive manufacturers

Serengeti sets up engineering teams that look and feel like divisions of your own company. It provides step by step proven process and guidance to set up and maintain a stable, high performing offsite development team that seamlessly integrates with the client's internal team.

Team Extension model is based on concept that technical skills of individual team members are not enough to deliver high team performance. Great

software engineering has as much to do with things like leadership, management, and chemistry as it has to do with measurable skills. Sometimes it is even more important.
Distributed Development Readiness Assessment (DDRA) service Image

Distributed Development Readiness Assessment (DDRA) service

For companies that don't have experience with any kind of distributed development, it is natural to see more risks than benefits. Therefore, we created a readiness assessment service that will help companies see what are potential obstacles to successful implementation. Based on results they can decide if they are ready and better prepare internally. Our service can be useful both for working with an external partner and for

setting up an internal remote team. Internal software development maturity, realistic expectations, and preparedness for distributed development play a very important role in successful remote team onboarding and management.
Team instability resilient operations (TIRO) service Image

Team instability resilient operations (TIRO) service

The goal of this service is to provide guidelines for organizing internal software development processes and implement tools that will enable onboarding new engineers faster and more efficient. That is becoming a crucial asset of a well-organized R&D department. DevOps, modern software architectures (e.g. microservices), automated testing, SCRUM, good documentation, refactoring, coding standards compliance are integrated

approaches that make an organization more resilient to all kind of changes including changes in team set up.

 

Our TIRO service will help you organize R&D operations and define technology and tools stack that will make you more resilient to team instability.

Refund Promise Policy Image

Refund Promise Policy

Refund promise policy is intended for fast-growing Western Europe companies that want to reduce development costs, shorten the time to market, gain flexibility and are looking for long term development nearshoring partner.

What do we promise?

  • Proven Experts

    Highly skilled and experienced engineers who quickly achieve high productivity at least at the level of
your new local employees

 

  • Proactive Approach

    We promise that our experts learn your product and domain specifics at least as fast as a new local employee.

  • Money Back

    If you don't confirm our promise after 60 days we will not charge you for our service.

 

Reviews

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Java Development for Business Integration Company

"Serengeti strived to improve their quality and the experience we had with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. 2018 - Mar. 2019
Project summary: 

Serengeti assisted with the development of a CRM platform that was part of a larger telco solution. The development took place in Java. 

The Reviewer
 
51-200 Employees
 
Zagreb, Croatia
Krunoslav Pisacic
Senior SAP Solution Consultant, Verso Altima
 
Verified
The Review
Feedback summary: 

The team at Serengeti was efficient, independent, and skilled in their work. The overall project greatly benefited from their involvement. Communication was also smooth, and they collaborated with the in-house team easily.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Verso Altima Group, which consists of two companies: Altima, which is a software integrator, and Verso, which is a network and infrastructure powerhouse.

During our collaboration with Serengeti, I was the CTO of Altima, and I was responsible for the software sector of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

We were delivering a digital transformation project for a telco client in Bosnia–Herzegovina. The scope grew during the development of the project, and we realized that we needed to outsource development to an external party.

We have a bunch of Java developers, but they were occupied with other projects, and the scope was growing. We wanted to outsource the development of a CRM platform that was part of the telco solution.

SOLUTION

What was the scope of their involvement?

Serengeti provided developers and lead developers for our project who worked in collaboration with our in-house team. They analyzed business requirements, mainly talking to our solution designers, but also directly with the customer. Mainly, we were a proxy between the customer and Serengeti.

Then, they took care of implementation and unit testing. The solution was Java-based.

What is the team composition?

We started with just one lead developer from Serengeti. After the onboarding stage, we added three more people. There were four people from Serengeti involved, not all of them full-time. 

How did you come to work with Serengeti?

Our client is actually based in a part of Bosnia–Herzegovina where they use the Croatian language. They wanted someone who they could communicate with in their native language, not English. 

We’d heard about the good development companies in Zagreb. We also had colleagues who knew members of Serengeti from university. We chose them because they had good references.

How much have you invested with them?

The commercial part didn’t go through me, so I’m unsure how much the project cost. 

What is the status of this engagement?

We started working with Serengeti around June 2018, and we wrapped up in March 2019.

Our team took over development when the module was done to a certain degree, after which it was a matter of polishing and integrating it into the application. We were happy with the documentation and with how the model looked, and we’d also exhausted the budget for the collaboration. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Serengeti’s work allowed us to finish the project phase within the expected timeframe. It was fully successful, and I didn’t identify any cons during the collaboration. The project definitely benefited from Serengeti’s involvement.

How did Serengeti perform from a project management standpoint?

We communicated with them through the development lead, who was involved from the beginning of the engagement. We had a project manager on our side, and we developed in two-week sprints. We had daily scrums with their lead, discussing what was done in the previous day, what was planned for that day, and any open issues. We also had in-person meetings with them for sprint plannings and retrospectives, at least every two weeks.

What did you find most impressive about them?

They were very efficient. They weren’t familiar with the CRM when we started, but the lead developer was very quickly onboarded, and he quickly started to have very good suggestions. He understood all the concepts we had within the system. Later on, he was very efficient in using the additional three developers from Serengeti’s team. They were pretty much self-sufficient. We had communication with the lead developer, and he didn’t overload our people with constant questions and requests.

We also had scheduled calls with their managers, asking us to rate their employees. Serengeti strived to improve their quality and the experience we had with them.  

Are there any areas they could improve?

Our CEO was saying that they were pretty expensive, but that goes with the quality. The quality of the code and the documentation they produced were excellent. We didn’t have any drawbacks or complaints in that regard. 

Do you have any advice for future clients of theirs?

When we initially onboarded the lead developer, we were open and gave him all the necessary information, not only for the part they had to do but also on the full background and the other processes in the system. It was beneficial for him to be knowledgeable about all parts of the system. 

My advice to other companies is to give the team an overall picture of what is happening. It’ll make it easier for them to lead and push the implementation and development more than they would’ve been able to had they only gotten strict requirements and feature requests.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always punctual.
  • 5.0 Cost
    Value / within estimates
    Our CEO told me that the cost was a bit high, but the quality was definitely there.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Some of our employees have gone to work for them. Serengeti is not only a good company, but a good employer in Croatia.

Dev Augmentation for Automation Integration Company

"They integrated nicely with our team— we don’t view or treat them as external employees."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2015 - Ongoing
Project summary: 

Serengeti provides staff augmentation services for an automation integration firm. They supply developers and team leaders to work on development needs. 

The Reviewer
 
51-200 Employees
 
Austria
Head of Project Development, Automation Integration Firm
 
Verified
The Review
Feedback summary: 

The services from Serengeti have positively impacted the client, as they are fully integrated with the internal team and work efficiently. Their ability to communicate despite location differences is highly appreciated. A hallmark of their work is the extra support and dedication they provide. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of project development for an automation integration firm. We do software, hardware, and automation services. We have a warehouse management system in place that needs to be customized from project to project. These customizations are done in my department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

Hiring external resources allows us to be more flexible and scalable rather than looking for employees in-house. We had a stable team and we needed to expand.

SOLUTION

What was the scope of their involvement?

We started by hiring Java developers. At first, we had one resource from them. Since 2018, we have a second one. The first resource started as an architect, but then took over the role of a team leader of the software development. The team consists of our own employees and sometimes it’s just the resources from Serengeti working on a project.

What is the team composition?

There are two full-time people from their team. 

How did you come to work with Serengeti?

I’ve only been in this department a little more than a year, so I’m unsure. 

What is the status of this engagement?

We started working together in October 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re very integrated with all the projects and can take on big tasks for us. They provide positive value for us to have more than our own people available for high-quality projects.

How did Serengeti perform from a project management standpoint?

We have daily or weekly calls and startup meetings when a new project starts. Sometimes they come to Austria, especially for the kickoff meetings — it’s nice to have everyone in one room. They’re fully integrated and everything runs smoothly. They’re also very available for us because we trained them thoroughly. 

There are no issues with communication. They’re available just as if they were in the next office. They manage their own team, so working with them is very convenient. The distance is really no problem.

What did you find most impressive about them?

They integrated nicely with our team— we don’t view or treat them as external employees. It’s a very nice team climate. They’re flexible. If we need extra support on the weekend or very late hours, they’re willing to cooperate with us and take over these tasks. They also have good soft skills.

Are there any areas they could improve?

No, there’s nothing to be improved.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Everything is perfect.
  • 5.0 NPS
    Willing to refer

Software Staff Augmentation for Digital Service Provider

"They executed the remote-based model perfectly."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Jan. 2016 - Oct. 2019
Project summary: 

Serengeti augmented a digital service provider's staff with skilled developers. Their team worked in Java and other frameworks to build products as needed. 

The Reviewer
 
201-500 Employees
 
Stuttgart, Germany
Sherif Ayad
IT Consultant, Digital Service Provider
 
Verified
The Review
Feedback summary: 

Serengeti was very successful and brought talented resources to the table. The remote communication was handled well. Their team was very flexible and adaptable. There was a learning curve with language communication, but everything worked well. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an IT consultant. While working with a different company, I worked with Serengeti.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

We had a resource challenge. The staff we had didn’t possess the skill set we needed for that particular project. It wasn’t easy to ramp up resources in the timeframe that we needed.

SOLUTION

What was the scope of their involvement?

We decided to partner with them to work on a website. Software testers and software engineers were necessary. Once we realized that working with them was successful, we ramped up the team in order to close the gap we had to deliver projects to our customers.

On our end, we needed someone who can develop software. We were mainly using Java with customized subtexts and frameworks. IBM WebSphere, Spring Boot, and Pivotal Cloud Foundry were all used. We did a number of different projects based on different frameworks. It was a remote-based relationship with their team.

What is the team composition?

There was a team lead from Serengeti and a varying number of dedicated software engineers depending on demand. We’d scale up between 2–6 engineers based on need. The team lead was our main point of contact.

How did you come to work with Serengeti?

While we were searching for a new solution, we had a discussion with the CEO of Serengeti. We went through interviews on an organizational level and a technical level.

What is the status of this engagement?

The project started in early 2016 and ended at the conclusion of 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have tons of talented people. The resources we had were extremely skilled. We had to adapt to a remote team based in Croatia, but we learned together and successfully augmented the onsite presence we had. In order to facilitate better communication, we worked with a team member directly in Germany. They were very skilled people that closed the gap we had.

How did Serengeti perform from a project management standpoint?

Their team communicated well and worked better than expected. I didn’t really believe in the idea, but they proved me wrong. They understand Germany companies and were highly flexible. Any time we had cuts or increases in support, they were very adaptable.

Some of the team members on both sides weren’t comfortable with English, but we were building a multicultural team. We made all of the documentation to be in English. 

What did you find most impressive about them?

They executed the remote-based model perfectly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    It’s highly likely.

Dev Staff Augmentation for Processing Solutions Company

“Their team has a very professional approach to projects.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

Serengeti handles the development staff augmentation for a processing solutions company. Working on-site and remotely, they've developed portal and clearing applications as well as Apple Pay support software.

The Reviewer
 
201-500 Employees
 
Zagreb, Croatia
Head of Application Architecture, Processing Services Co.
 
Verified
The Review
Feedback summary: 

Seregenti has proven to be an excellent partner. They deliver high-quality work and have helped to increase the partner's revenue. Their team couples commitment with a good attitude to produce successful solutions. An effective agile methodology has complemented their project management style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of application architecture for a card processing solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

Because we offer many projects and initiatives, we had a shortage of internal resources. Therefore, we needed to involve external developers.

SOLUTION

What was the scope of their involvement?

Our company deploys Serengeti’s resources in several different ways. We use both on-premise and off-premise resources from them. Sometimes, they help with our internal teams. Other times, we use their resources completely offsite. In this case, we arrange a complete development team to work outside of our premises. This team delivers a certain number of functionalities or user stories.

We financially work with them in two different ways. One is with standard time and material, which means their developers are paid hourly. This is typically for the on-premise work. For off-premise engagements, we agree upon a fixed scope of work and engage them by a fixed price.

We’ve had three major fixed projects. One was for our merchant portal application. Another was when they developed support for Apple Pay. The third was the completion of a clearing application.

What is the team composition?

There are typically 20–30 developers.

How did you come to work with Serengeti?

There aren’t many companies available in our country for this kind of engagement. Serengeti proved to be the best partner over the years so we’ve decided to continue using them.

How much have you invested with them?

We spend €150,000 (approximately $165,000 USD) a year for time and material. For the three major fixed projects, we spent €63,000 (approximately $69,000 USD), €103,000 (approximately $114,000 USD), and €46,000 (approximately $51,000 USD). Everything adds up to around €5 million (approximately $5.5 million USD).

What is the status of this engagement?

We started working together in Fall 2012, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

No matter how we work with them, they prove to be an excellent partner. The quality we receive is extremely good in relation to the money we have to pay. Seregenti is our strategical partner at this point. The impact of our engagement has been very good.

Without their resources, we wouldn’t be able to run the company and our revenue would be significantly lower. They’re crucial in maintaining our good relationship with clients and for delivering everything that’s expected of us.

How did Serengeti perform from a project management standpoint?

We manage on-site engagements and projects ourselves. For the fixed-price projects, Seregenti assigns their own project manager. We mostly use Skype to communicate and occasionally use email and telephone. Our teams work in an agile methodology, and the work is split into sprints.

Even when Seregenti works off-site, the developers come at the time of retrospective and review for two weeks. During this, we have face-to-face contact to create plans and agree on the next steps.

Cooperation is very good and there are no significant problems. There have been different issues we’ve had to resolve along the way, but that’s normal for any development process.

Once, there was a situation where they couldn’t deliver the scope of work agreed to within the allotted timeframe. For several weeks, Seregenti kept working on the project for free in order to meet the goal and not break the initial agreement.

What did you find most impressive about them?

They’re committed to their work and have good attitudes. Their team has a very professional approach to projects.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

I definitely recommend using them.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Staff Augmentation for Textile Dyeing Automation Firm

"It’s a good decision to work with this team — it has been a good experience."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

Serengeti serves as a satellite department within an internal development team.

The Reviewer
 
51-200 Employees
 
Mengerskirchen, Germany
Developer, Textile Dyeing Automation Firm
 
Not verified
The Review
Feedback summary: 

 Internal stakeholders are satisfied with the ongoing partnership. Serengeti has integrated well with the existing team. They offer fresh perspectives based on their past experiences.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We work in software development. We offer a protection planning system for our customers worldwide. We're controlling the production process on the machine side. To do this, we develop computer-based applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

We couldn’t get developers in Germany because the market is empty. Since we needed new development capacities, we got in touch with Serengeti.

SOLUTION

What was the scope of their involvement?

The developers we hired are included inside our local base development team as if they were our own members. We have one product that we’ve kept for over 25 years. So, don’t have a fixed schedule — it’s a completely open project. They’re working on defined work packages that are integrated in our existing software project.

What is the team composition?

We work with two developers. 

How did you come to work with Serengeti?

Our management office hired the team. Our team was in contact with a head hunter office in Austria. When we announced we were searching for developers, we ended up getting in touch with Serengeti’s agent.

How much have you invested with them?

They send us a monthly invoice depending on what they’re working on. It’s between 10,000 and 15,000 euros each month (Approximately $200,000 to $999,999 USD).

What is the status of this engagement?

We started working with them in January of 2018, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are a satellite department in our internal development department. The main benefits of working with them are their availability and cost.

How did Serengeti perform from a project management standpoint?

We communicate with them mostly per mail or skype. Their task management is very professional. We have a yearly meeting in Croatia to get in touch face-to-face. 

What did you find most impressive about them?

They can open our minds. We’re working in a closed environment where we only have our own experiences. They provide fresh input from a new perspective.

Are there any areas they could improve?

I hope they are able to develop things more independently and that we can integrate them more into our special products. Currently, they are working on the main surface. We want them to work with our specialized products as well. To achieve this, it will be necessary for them to overcome a more detailed learning curve.
 
Do you have any advice for potential customers?

It’s a good decision to work with this team — it has been a good experience. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Staff Augmentation for Banking & Government IT Firm

“Everyone works and collaborates seamlessly.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
April 2016 - Ongoing
Project summary: 

Serengeti handles the staff augmentation services for a banking and government IT firm. Their team provides senior and junior developers as well as testers who work on-site and with the partner's employees.

The Reviewer
 
1,001-5,000 Employees
 
Zagreb, Croatia
Head of Application Center, Financial Agency (FINA)
 
Verified
The Review
Feedback summary: 

Serengeti's staffers have integrated well with the partner's employees. They've made the collaboration seamless and have generated positive results. The staffers are skilled in Java programming and web service design. Their team is communicative and participates in daily project updates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

FINA, or Financial Agency, is a Croatian institution for IT development and services for banking systems and governments. I’m the head of the application center, leading around 50 programmers and IT designers in the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

We’re primarily using them for staff augmentation of senior and junior developers as well as testers.

SOLUTION

What was the scope of their involvement?

Serengeti’s team members work on-site with our staff. They’re intermingled in our teams and handle Java programming, web service design, and protocols. On the day-to-day, they use Git, Jenkins, Apache Maven, and other platforms for continuous integration and continuous delivery. They know how to use branches and so on. What’s more, they use automated testing tools like SoapUI and perform manual tests through test scripts.

Currently, we’re working with them on an electronic invoice platform for B2B and B2G. There are three senior developers, two junior developers, and one tester from Serengeti working on it.  We’re also working on a forced payment system. It’s implemented for businesses and citizens in order to regulate the relationship between payments and creditors.

In addition to that, we have another project developing a real estate and property enforcement system. The scope is conducting electronic auctions. There are two junior Java developers from Serengeti on this project, working on mixed teams with our staff. We’re also using a senior developer from them, who’s strong in IBM business process management technology.

What is the team composition?

They’re supplying nine programmers and three testers to us.

How did you come to work with Serengeti?

We ran a public procurement process and chose Serengeti as the best team. They had enough programmers, testers, and designers for our purpose.

How much have you invested with them?

We have a contract for a few million Croatian kunes.

What is the status of this engagement?

We started working with Serengeti four years ago, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Serengeti’s developers’ work with our staff has generated positive results overall. The result of their work is an application system in production. Serengeti’s senior developers are very strong, and the junior developers are on par with ours. That’s exactly what we wanted from them — employees of equal quality to ours.

They’re strong in Java programming and web service design. With regard to the latter, they have strong knowledge of the SOAP (Simple Object Access Protocol) and REST (Representational State Transfer) protocols. They’re also experts in the PEPPOL (Pan-European Public Procurement Online) area.

How did Serengeti perform from a project management standpoint?

The communication is good. Everyone works and collaborates seamlessly. Every day, we hold standups for most projects to cover tasks and issues. We propagate those to the project managers and leaders and use them to optimize the work. What’s more, we use Excel files as well as whiteboards with post-its and written tasks. Our effective approach is to work based on errors returned by our test tools.

What did you find most impressive about them?

The staffers’ extensive knowledge in the PEPPOL area is most impressive.

Are there any areas they could improve?

Their junior developers could improve in skill.

Do you have any advice for future clients of theirs?

I’d advise them to specify a lead-in time for new employees and have a one- or two-month period to test Serengeti’s staff.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Staff Augmentation for Medical Device Manufacturer

“We’re now able to scale the team based on project requirements in a really short period of time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2017 - Ongoing
Project summary: 

Serengeti provides software development staff augmentation services to a medical device manufacturer. Two of their developers work full-time with the in-house team and add additional resources as necessary.

The Reviewer
 
501-1,000 Employees
 
Enfurt, Germany
Hartmut Richter
Head of R&D, audifon GmbH & Co.
 
Verified
The Review
Feedback summary: 

Serengeti’s services have streamlined the manufacturer’s hiring processes, which has accelerated time-to-market. They understand internal needs and projects and can provide a range of resources with special skills. Customers can expect to form a strong partnership with a friendly team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of R&D at audiofon GmbH & Co., a medical device manufacturer. We develop hearing aids.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serengeti?

We were looking for software development resources. We have a core team in-house, but every couple of years, we need additional resources for 6–12 months due to new technologies in the engineering field.

SOLUTION

What was the scope of their involvement?

Two people from Serengeti are permanently allocated to our team to help with software development projects. They know our company and the projects, and they are part of the project team. 

What is the team composition?

In the beginning, there were 2–3 people. One person was from business development, one was the company owner, and another one was for internal processes. Today, we’re in contact with the person responsible for HR and another person from the quality department.

How did you come to work with Serengeti?

I believe we met on LinkedIn.

How much have you invested with them?

My company has spent $500,000–$1 million.

What is the status of this engagement?

We started working together in October 2017, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have faster time-to-market because we have a shorter hiring process for our temporary workers. We’re now able to scale the team based on project requirements in a really short period of time. In the past, it took us up to six months to set up a team with temporary, external people. With Serengeti, it takes about four weeks, because our two permanent resources know our needs, projects, and processes. They help us when we need special skills, like software architecture.

How did Serengeti perform from a project management standpoint?

We have phone calls every two weeks.

What did you find most impressive about them?

They have developed a friendship with our developers. On the weekend, they go out and have a beer together. It’s like a partnership.  

Are there any areas they could improve?

No, they do a good job. The owner of Serengeti knows what to do very well.

Do you have any advice for potential customers?

Tell them your story and try them. We have had a good experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It’s comparable to the salary we pay in Germany for internal people.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Java Dev for Telecom Business

"Their eagerness to understand our business needs and readiness to help whenever needed...was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Serengeti provided Java development services for a telecom business.

The Reviewer
 
1,001-5,000 Employees
 
Zagreb, Croatia
Zvonko Brabenec
Line Manager, Telecom Company
 
Verified
The Review
Feedback summary: 

Serengeti's work has helped the client stay in a leading position. They were experts in their field and they provided high-quality developers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Company oriented to telecom business. Unit in which i have line management role is dealing with ict solutions in industry and society.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Serengeti?

For senior java developemtne services

What were your goals for this project?

The goal was to provide stable platform for IoT solution.

SOLUTION

How did you select this vendor?

Based on the previous very successfull cooperation.

Describe the project and the services they provided in detail.

They have provided high quality developers who did fantastic job in java development service.

What was the team composition?

Team was composed of mixed experts from both organizations.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project has helped to keep us in the leading position with our product serving IoT solutions.

How was project management arranged and how effective was it?

Project was managed by the host company and was effective.

What did you find most impressive about this company?

Their eagerness to understand our business needs and readiness to help whenever needed with their best experts was impressive.

Are there any areas for improvement?

Not really, just keep the standards this high.

5.0
Overall Score one of the best companies we cooperated with
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very precise
  • 5.0 Cost
    Value / within estimates
    very reasonable for the quality provided
  • 5.0 Quality
    Service & deliverables
    top experst from Serengety
  • 5.0 NPS
    Willing to refer
    very likely

Software Dev for ECR Software Company

"We are quite satisfied with results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Serengeti provided frontend development for Android-based applications.

The Reviewer
 
11-50 Employees
 
Zagreb, Croatia
Tomislav Vintar
CEO, TVC info
 
Verified
The Review
Feedback summary: 

Serengeti's efforts were satisfactory. Their team is skilled and well-trained. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

TVC is a market leader in ECR software in several markets haven more then 30.000 customers. This review was posted by CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Serengeti?

We outsourced software development, front end (android based applications) including integrations of financial services products in our main app.

What were your goals for this project?

Increase performance, make it more scalable

SOLUTION

How did you select this vendor?

We have worked with Serengeti since 2012, and while we tried other providers, we prefer to work with Serengeti, because of their flexibility

Describe the project and the services they provided in detail.

N/A

What was the team composition?

The overall team is 15 people.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are quite satisfied with the results. Serengeti people are well trained, and skilled.

How was project management arranged and how effective was it?

In case that is some Serengeti developer.

What did you find most impressive about this company?

Flexibility and agile approach to customer relationship.

Are there any areas for improvement?

Pricing can always be a subject of negotiations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer