SEO.my

BACKGROUND

Please describe your company and position.

 I am the Principal Systems Architect of a telecommunications company 

Describe what your company does in a single sentence.

We're the rail industry’s trusted choice for reliable and interoperable wireless communications and train control solutions. We deliver innovative products and services that enable Positive Train Control (PTC) compliance, signaling and improve operational efficiencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?
We engaged SEO.my intending to dramatically improve our online visibility within a very niche telecommunications sector. Despite having strong services and a loyal client base, our organic search presence was lacking. We needed a partner who could help us build authority, generate relevant traffic, and ultimately drive more qualified inquiries to our sales team — without resorting to tactics that could compromise our reputation in a highly technical and regulated industry.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO.my approached our project with exceptional professionalism and depth. They began with a thorough audit, not just of our website’s technical performance but also of our competitor landscape and content strategy gaps.

Key deliverables included:

• Comprehensive Technical SEO Audit: They identified crawl errors, schema markup issues, broken internal links, and slow-loading pages, providing a prioritized roadmap for fixes that our development team could easily implement.
• Industry-Specific Keyword Strategy: Understanding that our industry uses highly specialized terminology, SEO.my developed a detailed keyword map that balanced technical jargon with phrases more likely to be used by buyers and decision-makers.
• Content Development: They helped us optimize over 50 service pages and resources, and co-created new content hubs focused on trending topics and evergreen issues within telecommunications.
• Link Building: SEO.my ran a white-hat outreach campaign, securing placements and mentions in respected technology blogs, forums, and industry publications.
• Analytics & Reporting Setup: They enhanced our Google Analytics and Search Console configurations to track lead generation at a granular level, allowing us to connect SEO performance directly to sales outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were clearly visible. Organic traffic to our key landing pages grew significantly, and more importantly, the leads we generated were far better qualified than before. Our sales team reported more relevant conversations stemming from website inquiries, a huge win for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, SEO.my was flawless. They communicated progress in bi-weekly reports, adjusted timelines proactively if priorities changed on our side, and always responded to queries or feedback within a day or less. Their account managers are both strategic and operationally strong — a rare combination we deeply appreciated.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about SEO.my was their ability to translate complex SEO strategies into practical, digestible action items for our non-technical teams. They also treated our project with a long-term view instead of focusing only on quick wins, which aligned perfectly with our own philosophy.

Are there any areas for improvement or something SEO.my could have done differently?

Nothing to improve on.

BACKGROUND

Please describe your company and position.

 I am the Director of Photography of an arts, entertainment & music company 

Describe what your company does in a single sentence.

We specialize in a whole host of creative video production and design solutions for all your brand marketing, promotional, branding and campaign needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• We hired SEO.my with the primary goal of increasing visibility for our independent film studio’s digital presence. As a creative brand producing short films, documentaries, and soundtracks, our content was rich—but not easily discoverable online. We wanted more industry professionals, collaborators, and even niche audiences to organically discover our work. The objective was to build authority around our name, showcase our portfolio more prominently in search results, and improve traffic to our official website and video channels.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO.my approached our project with a deep understanding of both technical SEO and the uniqueness of the entertainment industry. They began with a thorough audit of our website, flagging performance bottlenecks, broken links, and missing schema markup for video content.

Key deliverables included:

• Video SEO Optimization: They helped optimize metadata and schema for our embedded films and trailers, making them more searchable on Google and YouTube.
• Technical Fixes: They fixed page speed issues, mobile usability problems, and structured our site for better crawlability.
• Keyword Research for Niche Terms: They identified long-tail keywords related to local film festivals, indie film production, and behind-the-scenes filmmaking to better match audience search intent.
• Content Strategy: They advised us on creating director interviews, behind-the-scenes blog posts, and soundtrack features to diversify our content offering and engage both viewers and industry peers.
• Backlink Outreach: They reached out to film review blogs, event sites, and arts publications to build credible backlinks for our site.
• Analytics Setup: They enhanced our Google Analytics and Search Console tracking, including tagging key interactions like trailer views, demo reel clicks, and contact form submissions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first few months, we started noticing a clear uptick in organic traffic, especially to pages featuring our film trailers and project case studies. We were receiving inquiries not just from local collaborators, but from regional event organizers and streaming curators. Our content began ranking for specific film and production-related queries we had previously missed out on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team managed the project in well-defined phases, sharing deliverables on a weekly basis through a shared dashboard. We appreciated how responsive they were to feedback and how quick they were to jump on calls when we needed clarity or direction. They even helped us rework parts of our website to better support the SEO goals.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out the most is how SEO.my is able to customize their strategy for a niche, creative industry. They didn’t try to force us into a generic SEO mold. They took time to understand how storytelling, visuals, and audience engagement intersect in film—and their strategy reflected that. They also genuinely cared about our brand’s long-term growth, not just quick wins.

Are there any areas for improvement or something SEO.my could have done differently?

If we had to mention one area for improvement, it would be adding more creative inspiration during content ideation. While their SEO game is solid, having a bit more creative brainstorming in areas like content formats or cross-platform campaigns would have made the collaboration even richer. That said, they were very open to input and willing to adapt quickly.

BACKGROUND

Please describe your company and position.

 I am the Sales Manager of a pharmaceuticals company 

Describe what your company does in a single sentence.

The principal activities of its subsidiary are to carry out business as manufacturer, distributor, importer and exporter of pharmaceutical products and medicines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• We engaged SEO.my with the primary goal of increasing our digital visibility and improving our search engine rankings for pharmaceutical products, healthcare services, and B2B keywords related to our specialized product lines. As a pharmaceutical manufacturer, our digital presence had traditionally taken a back seat to traditional marketing. However, with growing competition and evolving consumer behavior—especially post-pandemic—we realized the need to enhance our online discoverability, build trust through content, and educate our stakeholders and customers via search-optimized information. Our specific objectives included improving organic search performance, enhancing the visibility of our product pages, increasing web traffic from relevant search queries, and ultimately driving more qualified leads from healthcare professionals, procurement departments, and research partners.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO.my approached the project with a meticulous strategy that was tailored to the unique sensitivities and regulations of the pharmaceutical industry. They began with a comprehensive audit of our website’s structure, identifying crawl errors, slow-loading pages, and outdated meta-data that were hindering our performance in search engines.

Some of the key deliverables included:

• Technical SEO Improvements: This involved URL restructuring, fixing crawlability issues, improving site speed, and optimizing mobile responsiveness. They also worked closely with our IT team to implement schema markup for products and medical information.
• Keyword Strategy & Content Mapping: SEO.my developed a well-researched keyword list based on our niche offerings, including industry-specific terms used by procurement professionals, regulators, and consumers. They then mapped these keywords to relevant pages and provided guidelines for optimization.
• Content Revamp and Creation: Our outdated blog and resources section was completely revamped. SEO.my helped us repurpose scientific articles and regulatory updates into easy-to-digest, SEO-friendly content without compromising on accuracy or compliance.
• Local SEO and Multilingual Strategy: Recognizing our presence across multiple regions in Malaysia, they implemented localized SEO strategies for Bahasa Malaysia and English, ensuring consistency in messaging while optimizing reach.
• Competitor Benchmarking and Analytics Setup: SEO.my regularly analyzed our main competitors and provided insights on backlink opportunities, keyword gaps, and industry content trends. They also reconfigured our Google Analytics and Search Console setup for more actionable insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within a few months, we noticed increased organic visibility for several of our long-form product pages and articles. Specific product terms and brand names began appearing on the first page of Google, and the bounce rate on our site reduced significantly due to better content targeting. Most notably, we started receiving more inquiries via our website from hospitals and clinics that previously didn’t find us through search.

Another significant result was the rise in branded search queries and repeat visits to our resources section, which indicated that SEO.my’s work had improved not just discoverability but user engagement and retention as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SEO.my’s project management was organized and transparent. They set clear timelines from the beginning and provided bi-weekly updates. They used collaborative tools to share audit reports, content suggestions, and ranking progress. When we had to delay the rollout of certain pages due to internal compliance checks, they adapted without frustration and helped us reorganize priorities while keeping momentum.

Their team was responsive, even when we had urgent compliance-related questions or needed tweaks on the fly. They were also proactive in flagging potential issues—like algorithm updates—and offered solutions in advance.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SEO.my didn’t try to apply a generic SEO strategy—they took time to learn the regulatory boundaries we operate within and the scientific nature of our offerings. Their ability to translate technical medical content into SEO-optimized formats without diluting the credibility was particularly impressive.

Are there any areas for improvement or something SEO.my could have done differently?

None

BACKGROUND

Please describe your company and position.

I am a Software Engineer at a financial services company 

Describe what your company does in a single sentence.

Our services revolve around these 4 systems: 

- Secure Payments Platform
We power our solutions via our secure platform - the heartbeat of technology. We bank on open systems and application programming interfaces (APIs) to connect ecosystems together. 

- Enabling Frictionless Payments 
We make payments as painless as possible for our customers through a full suite of products and services that is easy and cost effective to use. We also take the complexity of compliance and regulations off your hands by providing solutions that adhere to the strictest standards.

- Deploying Customer Intelligence
We harness data from our payments platform, sort through and make sense of it all, and give customers actionable intelligence to act.

- Connecting Ecosystems
We connect ecosystems together be they partners, customers, other service providers. And we work together to bring innovation to our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• As a fast-growing company operating in the financial technology space, we faced a common yet pressing challenge—our digital presence wasn’t reflecting our true capabilities. Despite having a solid product portfolio and years of experience, we were struggling to rank for relevant industry keywords. Our competitors were outranking us on search engines, and organic traffic was stagnant. We hired SEO.my with a clear set of objectives in mind: To enhance our visibility on search engines for key product and service-related terms. To improve our website’s on-page SEO structure. To ensure our content was optimized in a way that aligned with both user intent and industry relevance. To increase organic leads and reduce dependency on paid traffic channels.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the very beginning, SEO.my approached the project with precision and professionalism. They began by conducting a full SEO audit, identifying not just technical issues but also content gaps and keyword inconsistencies across our site.

The scope of work included:

• On-Page Optimization: Meta tag rewrites, header hierarchy adjustments, internal linking improvements, image alt text enhancements, and mobile responsiveness checks.
• Keyword Strategy Development: They crafted a tailored keyword strategy aligned with our niche offerings in financial technology, targeting both local and regional markets.
• Content Optimization & Creation: Existing blog and landing pages were refined for clarity, readability, and SEO value. They also recommended fresh content ideas, and even helped us outline blog topics that would attract the right kind of organic traffic.
• Technical SEO Fixes: This included improving page speed, fixing broken links, optimizing sitemap.xml and robots.txt files, and cleaning up crawl errors.
• Monthly Reporting & Strategy Adjustments: We received consistent updates that helped us understand what was working and where we could continue to refine the strategy.

What stood out to us was how holistic their approach was—they didn’t just apply cookie-cutter solutions but customized every step based on our brand, industry, and digital maturity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with SEO.my for several months, we saw significant improvements in our online visibility. We started ranking on the first page of search results for several important keywords that previously weren’t even indexed. Traffic to our blog increased steadily, and we began to receive more qualified leads through our contact forms. One specific win came when a key landing page for one of our fintech products rose to the top three search results—this directly led to an increase in demo requests.

Another notable outcome was the improved user engagement metrics—bounce rates dropped, time on site improved, and we received positive feedback from internal stakeholders who noticed how much more accessible and polished our web content had become.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SEO.my’s project management style was refreshingly organized. Every deliverable had a clear timeline, and they were rarely, if ever, late. They were highly responsive to our queries—whether we needed clarification on technical issues or strategic direction, their team was quick to respond with helpful, thorough explanations.

We particularly appreciated their ability to adapt on the fly. Midway through the project, we had a website redesign scheduled, and they seamlessly adjusted their timeline to accommodate that, ensuring SEO continuity through the transition.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of working with SEO.my was their depth of expertise paired with their transparency. They didn’t just implement SEO—they took the time to educate us along the way. Our internal marketing team learned a great deal from their insights, which empowered us to make better content and UX decisions independently.

Also, their team had a knack for translating complex SEO metrics into meaningful business outcomes. Instead of focusing purely on rankings, they helped us see how SEO integrated with our larger digital goals.

Are there any areas for improvement or something SEO.my could have done differently?

Expanding the dashboard functionality in their reporting. While the monthly reports were very clear and actionable, having access to a live performance dashboard for real-time updates would be a great enhancement.

BACKGROUND

Please describe your company and position.

 I am the Field Supervisor of a telecommunications company 

Describe what your company does in a single sentence.

A leading wireless and cellular telecommunication consultancy. We specialize in Human Resource Provisioning, Data Collection & Analysis, Project Management, Technical Audits, Network Planning & Optimization.The networks that we have handled are 2G, EDGE, GPRS, 3G, HSPA, Wimax and very soon LTE.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• As a company in the telecommunications industry, our services span across enterprise connectivity, cloud infrastructure, and managed network solutions. While we had a solid customer base and a growing portfolio, our digital visibility was not reflective of our market presence. We noticed that despite investing in a professional website and social media, we were not appearing prominently for service-related searches—even for branded terms or industry-specific queries. We brought in SEO.my to help us solve a few key challenges: Enhance search visibility for service offerings, particularly in cloud connectivity and enterprise internet solutions. Establish better ranking for branded terms, especially on local search. Improve the SEO performance of our blog and knowledge center, which featured valuable content but had low organic reach. Identify and resolve technical SEO issues that were preventing proper indexing and discoverability. Our digital team needed a trusted partner who could not only diagnose problems but work alongside us to build sustainable improvements over time.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the initial discovery call, SEO.my took a consultative and transparent approach. They didn’t jump straight into fixes—they took the time to understand our market positioning, business language, and how we communicate with B2B clients. This alignment was important to us, as our messaging is often technical and highly specialized.

The scope of work included:

• A full technical SEO audit, which uncovered issues such as crawl errors, broken links, inconsistent redirects, slow-loading pages, and missing metadata.
• Optimization of key landing pages for core services, ensuring that keywords, headers, and internal linking were structured to match search intent.
• Restructuring of our blog and content hub, including categorization, meta information cleanup, and recommendations for internal cross-linking to improve session depth.
• Development of a keyword strategy tailored to high-value terms in enterprise telecommunications, including regional search terms and common customer pain points.
• Assistance in local SEO efforts, including optimizing our Google Business profile and integrating local schema across relevant pages.
• Collaboration with our content writers to refine existing articles and create new content pillars based on search data and trending industry topics.
• Continuous performance tracking through custom dashboards and reports, where they would brief us monthly on progress, opportunities, and next steps.

They didn’t just deliver a checklist—they became part of our team, consistently contributing ideas to our content strategy and even helping troubleshoot UX issues that were indirectly affecting SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of working with SEO.my became visible in several tangible ways. We began to see our service pages climb the rankings for high-priority search terms. For example, one of our core connectivity solutions went from being virtually invisible in search to appearing consistently within the top results for targeted queries.

Additionally, our content hub began attracting more relevant traffic, especially through long-form educational articles that were previously underutilized. This led to more engagement, lower bounce rates, and eventually, more qualified inbound leads coming through forms on those pages.

Their impact wasn’t just technical—it changed how we approached content. Their input pushed us to simplify our language for SEO without compromising the depth expected by our technical audience. This subtle shift made a big difference in both discoverability and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SEO.my was highly dependable. Deliverables were always shared ahead of time, and communication was open and responsive. We had a dedicated point of contact who made it easy to track changes and gather feedback from our internal teams. Even when we had urgent requests—such as adapting messaging during a sudden product launch—they accommodated us seamlessly without derailing ongoing plans.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most is SEO.my’s ability to bridge the gap between technical SEO and business relevance. They understood that our industry has a distinct tone and specific customer expectations, and they never pushed generic solutions. Their suggestions were always contextual, evidence-based, and tied back to clear objectives.

Another standout trait was their collaborative mindset. They worked well across departments—from marketing to IT to sales—and often offered strategic input that went beyond SEO. At one point, they even flagged inconsistencies in our analytics tagging, which was outside their scope, but showed how invested they were in our overall digital performance.

Are there any areas for improvement or something SEO.my could have done differently?

Offering more SEO training sessions for in-house teams.

BACKGROUND

Please describe your company and position.

 I am the Public Relations Manager of an information technology company 

Describe what your company does in a single sentence.

We bring your favourite brands from pop-up bazaars right to your fingertips. Discover, follow and shop in-app with peace of mind and convenience while tracking each delivery straight to your doorstep. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• As a growing tech and lifestyle platform focused on empowering local brands and sustainable products, we were struggling to gain consistent visibility online. Our main challenge was improving organic discoverability in a very competitive niche that overlapped with e-commerce, lifestyle, and green living sectors. We engaged SEO.my to help us establish a stronger digital presence and to ensure that our platform and its vendors could be found by users searching for curated, ethical, and local products. The objectives were threefold: improve our keyword rankings, increase organic traffic to product pages, and boost our domain authority without compromising the authenticity of our brand.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO.my began with an in-depth SEO audit of our website, identifying several technical gaps that were previously overlooked—such as slow page load times, poor mobile performance, and unoptimized metadata. From there, the engagement included:

Technical SEO fixes to address crawl errors, broken links, and mobile usability issues.

• Content optimization for existing blog posts and product listings to align with targeted keywords and search intent.
• Creation of new content—especially blog articles and landing pages that focused on long-tail, niche keywords to capture specific audience segments.
• On-page optimization, including structured data implementation and enhancing meta descriptions and headers across the site.
• Backlink outreach, where they secured meaningful and relevant backlinks from local blogs, industry directories, and lifestyle influencers.
• Performance tracking with monthly reporting that broke down analytics in an easy-to-understand way, showing keyword movement, traffic growth, and content performance.

Their team also provided education to our in-house content creators to help us maintain good SEO practices going forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the first few months, we began seeing steady improvements in both visibility and user engagement. More of our product categories began appearing on the first page of Google for local and regional searches. We saw an increase in organic traffic to newly optimized blog posts, and some of our long-tail keywords began bringing in new user segments we hadn't previously reached.

Our bounce rate also dropped noticeably, which we attribute to the improved content structure and better-targeted landing pages. Internally, our team became much more aware of how SEO should influence content planning and marketing campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SEO.my has impressed us with their organization and responsiveness. Every phase of the project had clear timelines and deliverables, and they stuck to them with minimal deviation. They were flexible when we needed to shift priorities and quick to adjust strategies when performance metrics pointed in a new direction.

Communication was frequent and thorough—weekly check-ins via video calls, a shared project tracker, and prompt replies via email for urgent questions. Their approach felt like an extension of our internal team, rather than just an external vendor.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their commitment to understanding not just our website, but our brand ethos and the unique values we represent. They didn’t take a cookie-cutter approach. Instead, they tailored their strategy to fit our tone of voice, our audience, and even our sustainability principles—suggesting SEO tactics that wouldn’t compromise our identity for the sake of rankings.

They were also generous in sharing knowledge. Rather than just executing tasks, they equipped our team to become more SEO-aware, which helped us sustain momentum even after project completion.

Are there any areas for improvement or something SEO.my could have done differently?

While their work was excellent overall, one minor area for improvement could be even more proactive competitor analysis. While we were focused on our own growth, occasional deeper insights into what similar platforms were doing could have helped us identify additional opportunities.

BACKGROUND

Please describe your company and position.

I am the Director of IT of an RCM company 

Describe what your company does in a single sentence.

Revenue Cycle Management (RCM):
Billing and reimbursement don't have to be painful. Our company delivers world-class service, maximizes reimbursements, and delivers actionable insights into the financial health of your practice. Our company prides itself on end-to-end revenue cycle management. This means we cover all aspects of RCM besides simple submission - include denials, working A/R, research, and more as the backbone of your healthcare business. Our company has powered revenue intelligence for hundreds of healthcare businesses, from small clinics to large health systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• As we began scaling our healthcare technology offerings across the U.S., we knew our online presence needed to reflect the quality and innovation of our services. Our key objective in hiring SEO.my was to improve our organic visibility, specifically to increase our rankings for high-intent healthcare-related keywords, drive more qualified traffic to our website, and ultimately enhance lead generation for our clinical solutions. We also wanted to ensure that our content strategy aligned with Google’s latest updates in E-E-A-T (Experience, Expertise, Authoritativeness, and Trustworthiness), given the nature of our business in the medical field.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Pricing fit our budget
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO.my provided a full-scale SEO service tailored specifically to our industry and needs. They began by conducting an in-depth SEO audit of our website, which uncovered technical issues we were not previously aware of — including crawl errors, broken internal links, and sluggish load speeds on key landing pages. These were promptly resolved by their technical SEO team.

They also carried out a robust keyword research campaign focused on both national and geo-specific searches, aligning those keywords with pages on our site through a well-structured content strategy. The SEO.my team delivered monthly content calendars, blog posts optimized for healthcare compliance, meta descriptions, and schema markup improvements.

Additionally, they built high-quality backlinks from reputable health and tech sites, which greatly improved our domain authority. On the local SEO side, they optimized our Google Business Profile and listings across key directories to support our regional outreach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within just a few months of working with SEO.my, we saw our organic search impressions and clicks grow significantly — particularly on service pages that previously saw little traffic. We began ranking on the first page of Google for several of our target keywords, which directly correlated with an increase in demo requests and partner inquiries.

There was a noticeable improvement in site engagement as well, with lower bounce rates and longer average session durations. The performance of blog content also improved — articles became visible in Google Discover and began driving recurring traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was consistently impressive. We had weekly update calls with a dedicated account manager who would walk us through KPIs and explain any technical changes in simple terms. Communication was clear and responsive, and they often went above and beyond by flagging opportunities we hadn't even thought about, such as optimizing for featured snippets or voice search queries.

All deliverables — from monthly performance reports to new content drafts — were delivered either on time or ahead of schedule. Their team was also incredibly flexible whenever we needed urgent support or last-minute adjustments.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their deep understanding of SEO within the healthcare industry. Many agencies apply a one-size-fits-all model, but SEO.my tailored everything specifically for us, considering HIPAA compliance, medical keyword competition, and even the nuances of patient trust in online content.

Their ability to blend technical know-how with strategic content marketing in a highly regulated industry like healthcare is a rare find. Moreover, the transparency they maintained throughout the partnership built a strong sense of trust.

Are there any areas for improvement or something SEO.my could have done differently?

If there’s any area they could improve, it might be to expand their client dashboard capabilities. While the reporting was thorough and delivered on time.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of a software development company

Describe what your company does in a single sentence.

We're a fully integrated suite of Cloud IoT Platform that makes IoT simple for developers. Our goal is to create a centralized Internet of Things (IoT) platform to fulfill the essential need of consumers to have the privilege of choosing their preferred cloud provider. We provide solutions to businesses to shift or merge a system without having to rebuild or recode the existing applications from scratch, expanding business potential. Not only for startups, small, medium, or large enterprises; we're also the best practices and pocket-friendly platform to prepare students for the IoT industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• As a fast-growing software development company specializing in AI-powered enterprise solutions, we had always relied on outbound sales, strategic partnerships, and industry events to drive leads. However, as we began scaling into international markets and expanding our SaaS offerings, it became clear that our online presence wasn't keeping up with our ambitions. We realized that our organic traffic was stagnant, and worse, we were barely ranking for the very services we specialize in—such as custom API development, enterprise cloud integration, and AI-based automation tools. Even in the local Malaysian tech landscape, competitors with less robust solutions were outperforming us in search rankings. Our goal with SEO.my was straightforward but ambitious: Increase our organic visibility across highly competitive tech keywords Position our company as a thought leader in AI-driven software development Drive qualified inbound leads through search channels rather than relying solely on sales outreach Given how saturated the software development space is, we knew we needed an SEO partner who understood not just algorithms, but the nuances of communicating complex technologies in a way that connects with actual decision-makers.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From our first meeting, SEO.my impressed us with their methodical and data-driven approach. They didn’t rush into implementation. Instead, they spent the first two weeks conducting a deep diagnostic of our site, our competitors, and our content gaps. Their team was remarkably well-versed in the tech space—they understood acronyms, frameworks, and even the developer mindset.

Here’s a breakdown of what their scope of work included:

• Technical SEO Overhaul:
  They resolved complex crawl errors, canonical issues, and indexing inconsistencies that had built up from years of development sprints. Our site had a lot of dynamically generated pages—SEO.my cleaned up the sitemap, structured our URLs logically, and introduced schema markup specific to software products.
• Content Development Strategy:
  One of the most valuable contributions was their help in crafting cornerstone content. They helped us build solution pages that clearly outlined the benefits of our tools, case studies that showcased ROI, and blog articles that targeted long-tail developer queries. What stood out was how naturally they weaved technical details into readable content—great for both humans and search engines.
• Competitor Benchmarking and Keyword Mapping:
  SEO.my mapped each of our services to distinct keyword clusters, ensuring that there was no cannibalization across pages. They even analyzed global competitors (not just local ones), giving us insights into how tech giants position their content.
• Backlink Outreach:
  We collaborated on a clean and strategic backlink-building campaign. Instead of dumping links into low-quality sites, they pitched thought leadership articles and development insights to reputable tech blogs and directories.
• Analytics and Continuous Optimization:
  They built a live performance dashboard that we could share internally, and it made a world of difference in getting buy-in from our leadership. Monthly reports weren’t just about metrics—they came with strategic recommendations we could act on right away.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of SEO.my’s work began to show around the third month. We started receiving inbound inquiries through our contact forms—many of them from exact industries we were targeting, like logistics, fintech, and healthcare SaaS companies.

We also noticed that prospects had read our articles before reaching out, quoting content from our AI integration blog posts or case studies. This was a big shift from our previous lead funnel and made sales conversations significantly warmer.

Our rankings for keywords like “custom API development Malaysia”, “AI automation for enterprise”, and “SaaS integration solutions” improved steadily, helping us move into visibility territory we had never reached before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was exceptional. Tasks were always delivered on or ahead of schedule, and what made the difference was how flexible they were with our evolving needs. For example, when we launched a new product module halfway through the campaign, SEO.my immediately adjusted the keyword plan and content roadmap to accommodate it.

Our team appreciated that they were never pushy—they explained the rationale behind each strategy and adapted based on our input. Their level of patience and professionalism really stood out, especially during our quarterly product update cycles when content coordination got hectic.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about SEO.my is their depth of technical knowledge combined with content empathy. They weren’t just ticking SEO boxes—they truly understood how developers, CTOs, and product managers think and consume information.

Are there any areas for improvement or something SEO.my could have done differently?

If we had to point out one area for growth, it would be integrating SEO efforts more tightly with conversion rate optimization (CRO). While SEO.my helped bring in relevant traffic, some of our high-traffic pages had opportunities for improved UX or CTAs. To their credit, once this was discussed, they were quick to recommend CRO partners and even coordinated handoff meetings.

BACKGROUND

Please describe your company and position.

I am the Account Director of a technology marketing consultancy.

Describe what your company does in a single sentence.

We're a technology marketing consultancy that is founded with the purpose of experimenting and delivering innovative solutions for our brand partners by taking them to the edge of the next in digital marketing. We relentlessly pursue the singular goal of taking our clients further in their business through cutting-edge digital tactics & technology. Our services comprise of Digital Marketing Consultancy, Social Marketing, Performance & Analytics, Client Leadership and Digital Creative & Design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• When we initially approached SEO.my, we were facing several challenges in improving our online visibility and achieving a stronger digital presence. As a technology, information, and internet company based in Malaysia, we were eager to ensure that our website and online services were discoverable by a broader audience, especially in a highly competitive industry. Specifically, our goals were to increase organic traffic to our website, improve search engine rankings for key industry-related terms, and ultimately boost conversions on our platform. We knew we needed an experienced SEO partner to help us navigate the complexities of search algorithms and ensure our website was optimized to its fullest potential.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the very beginning, SEO.my took the time to deeply understand our business, our target audience, and our specific goals. The scope of work was outlined clearly, and it was comprehensive in addressing every aspect of SEO, from on-page optimization to technical SEO and off-page strategies. One of the first steps was a detailed audit of our existing website, which identified several areas where improvements could be made.

SEO.my conducted thorough keyword research, identifying both short-tail and long-tail keywords that aligned with our services and customer needs. They then optimized our website content, ensuring that it was not only SEO-friendly but also engaging and informative for our audience. This included enhancing existing pages and adding new, valuable content that resonated with our target demographic.

They also focused on technical SEO, improving our site’s speed and performance, which is critical in today’s competitive digital landscape. We were impressed by their attention to detail in fixing issues like broken links, improving the site’s mobile responsiveness, and ensuring proper internal linking throughout the website.

Off-page SEO was also an integral part of the strategy, and SEO.my worked on building high-quality backlinks from reputable sites in our industry. This, combined with the other strategies, ensured that our site gained better visibility and authority in the eyes of search engines.

One of the key deliverables that stood out was the ongoing communication and reporting. SEO.my provided us with regular updates, detailed reports on keyword rankings, traffic changes, and other metrics, which gave us clear insight into the progress of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results from the project with SEO.my were noticeable in a relatively short period. We saw a consistent increase in organic search traffic, with more users finding us through relevant keywords. This organic traffic boost was especially noticeable in the specific industry verticals we were targeting. We also noticed improvements in our rankings for key search terms that we had previously struggled to rank for, giving us more visibility and credibility within the Malaysian technology sector.

Another measurable result was the increase in user engagement on our website. Visitors were spending more time exploring our pages, and we observed a decline in bounce rates, indicating that the content and structure of the site were becoming more appealing to users. While we focused on long-term goals, it was gratifying to see these positive shifts in engagement happening early on in the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, SEO.my’s team was highly organized and communicative. They adhered to timelines, ensuring that all deliverables were completed on schedule. Whenever we had questions or needed adjustments, they responded promptly and efficiently. This responsiveness made the entire process smooth and allowed us to stay on track with our goals without unnecessary delays.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about SEO.my was their holistic approach to SEO. Unlike other agencies we had worked with in the past, SEO.my takes the time to understand our business and create a custom strategy tailored to our unique needs. They didn’t rely on generic solutions; instead, they took a very hands-on approach, working closely with us throughout the process. Their deep knowledge of the SEO landscape, combined with their transparent communication and willingness to adapt to our feedback, made them stand out as a partner we could trust.

Are there any areas for improvement or something SEO.my could have done differently?

As for areas for improvement, it’s difficult to pinpoint any major shortcomings in their approach

BACKGROUND

Please describe your company and position.

I am the AVP cum Special Officer, CEO's Office of an investment management company.

Describe what your company does in a single sentence.

We manage investment portfolios, employer contributions, and pension pay outs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO.my to accomplish?

• When we initially approached SEO.my, we, a leading government pension fund manager, faced a significant challenge: enhancing our online visibility in a highly competitive and information-heavy sector. We needed to reach a broader audience while ensuring our website was discoverable by individuals seeking information on pension funds, investment strategies, and retirement planning. Our primary objective was to ensure that our digital presence reflected the trust and authority we’ve built over the years within the financial services industry, while also driving relevant traffic to our website. We were also aware that the search landscape for financial institutions was increasingly competitive. We needed SEO experts who could not only optimize our website but help us stand out for high-value keywords. Ultimately, our goal was to generate more qualified leads, ensure a seamless user experience, and bolster the credibility of our company in an ever-changing digital environment.

SOLUTION

How did you find SEO.my?

• Online Search
• Clutch Site

Why did you select SEO.my over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SEO.my were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO.my crafted a comprehensive, tailor-made SEO strategy that addressed both the short-term and long-term needs of our company. The project began with an in-depth audit of our existing digital assets, focusing on our website's SEO health, user experience, and technical performance. SEO.my identified key areas for improvement such as page load speed, mobile optimization, and keyword strategy.

Key deliverables included:

• On-page SEO Optimization: A complete overhaul of our content, ensuring it was not only optimized for the most relevant keywords but also aligned with searcher intent. SEO.my ensured our web pages were rich with valuable, easily digestible content that addressed common questions related to pension management and retirement savings. 
• Technical SEO: They worked on improving the technical aspects of the website, including enhancing our site's structure, internal linking, and fixing broken links. They also implemented schema markup for better visibility in search results.
• Link-building Campaign: SEO.my spearheaded a targeted link-building strategy by leveraging relationships within the financial sector and other authoritative sites. They managed to secure high-quality backlinks that helped to increase our domain authority.
• Content Strategy and Development: They worked with our team to develop a content calendar that included blog posts, infographics, and educational resources. Their approach made sure our content was both informative and engaging, aimed at educating visitors on topics that were important to them, such as retirement planning and investment opportunities. 
• Performance Monitoring and Reporting: SEO.my provided us with regular reports on rankings, traffic, and other key metrics, allowing us to track the progress of the project and understand the areas where further optimization was necessary.
  
  Throughout the project, SEO.my maintained clear communication, ensuring that all deliverables were aligned with our brand’s objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of SEO.my’s efforts was visible within months of implementation. Our keyword rankings significantly improved, allowing us to appear at the top of search results for important terms like "retirement fund management" and "government pension funds." While we didn’t focus solely on numbers, there was a clear increase in organic traffic, and we started to see more qualified visitors arriving at our site, particularly those in need of detailed retirement investment advice. As a result, the number of inquiries from individuals seeking pension-related information grew steadily.

Our site also became more user-friendly. The combination of improved load speeds and mobile optimization made it much easier for visitors to navigate and interact with our resources, which in turn reduced bounce rates and improved engagement metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SEO.my’s project management was nothing short of exceptional. They were very proactive, always keeping us informed at every stage of the process. We had a clear timeline with specific milestones, and they consistently met deadlines. Whenever we had questions or needed clarification, their team was quick to respond and provide solutions. I particularly appreciate their flexibility, as they adjusted to our evolving needs and incorporated feedback quickly without disrupting the flow of work. It was evident that they understood the intricacies of the financial sector and tailored their strategies to fit the nuances of our brand and audience.

What was your primary form of communication with SEO.my?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What set SEO.my apart was their ability to blend technical expertise with a deep understanding of the financial services sector. They didn’t just approach SEO as a mechanical task of keyword stuffing or backlinking. Instead, they took the time to understand our mission, vision, and target audience. This gave them the ability to create a comprehensive, customized strategy that truly aligned with our goals and values.

Another thing that stood out was their collaborative approach. SEO.my worked closely with our internal team, offering regular training sessions to ensure we understood how the changes were benefiting us. This knowledge transfer was invaluable, as it empowered our team to continue optimizing and refining our digital strategy even after the project concluded.

Are there any areas for improvement or something SEO.my could have done differently?

Nothing