What evidence can you share that demonstrates the impact of the engagement?
He helps with our visibility so much that I want to let him do whatever he’s doing. He sends me reports, which he didn’t use to, and I see us being found by customers all the time. It’s improved our business hugely, without a doubt.
How did SEO Vancouver perform from a project management standpoint?
I’m completely satisfied with everything he’s been doing. We don’t speak often, but he always alerts us if something is messed up so we can change it. I trust that he’s on top of everything.
What did you find most impressive about them?
I’ve been able to talk to him in person. I imagine he’s very busy, but he emails me back. The main thing I can say is that our business has improved. We’ve jumped up a lot from when we only used to get word of mouth awareness. Many more people are finding us now.
Are there any areas they could improve?
There was once when he quickly dismissed a concern I had. I would have liked for him to listen to me more. Customers have legitimate concerns, and I wish I’d received more understanding of my perspective.
Do you have any advice for potential customers?
Putting in the work on your end will help a lot. I haven’t done that as much as I should have, but he’s done a great job with what I have given him.