Can you share any information that demonstrates the impact that this project has had on your business?
The site performs exceptionally and his constant attention to our ongoing needs has paid off. Our website hit the ground running with instant google rankings like we had not seen previously. It then increased it visitors by 284% in the first 4 months. 2 years later it consistently performs at number 1 in approx 8 keyword searches and top 5 in a total of 26.
Our phone has never rung so much and our business has grown exponentially as a direct result of the work that Justin and his team have done and continue to do.
How was project management arranged and how effective was it?
The project was managed between myself and Justin. I always feel that having just one person on each side communicating is best. Each of us then filtered up and down thru our teams. I consulted with the director here in our team as to what the specifics were and areas of the business that he is best placed to know.
We had a meeting as well with Justin just to make that connection however otherwise all other communications were via phone and email. Justin acted swiftly and effectively to get us up and running whilst we worked toward our new site as well. He communicated effectively and the work was done to specifications.
What did you find most impressive about this company?
They are absolutely dedicated to providing the best service possible and an outstanding outcome. It is clear that they care about their clients.
Are there any areas for improvement?