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$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2004
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Oxenford, Australia
headquarters
  • 23 Pinemount Crescent Oxenford
    Oxenford, QLD 4210
    Australia

Reviews

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Web Development for Driveway Construction Company

"They are absolutely dedicated to providing the best service possible and an outstanding outcome."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2019
Project summary: 

SEO Expert Gold Coast provided full-stack digital services to an Australia-based construction company, including web development, SEO, data security, and IT services. 

The Reviewer
 
1-10 Employees
 
Redcliffe, Australia
Paula McElligott
Business Manager, Bitumen Constructions
 
Verified
The Review
Feedback summary: 

The new website has been extremely successful since its launch, receiving more than a 250% traffic almost immediately and continuing to perform well on a wide range of keyword search results. The SEO Expert Gold Coast team communicated well at all times during the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We provide bitumen contract services to both business and private clients. I am the business manager who handles marketing, IT, accounts, banking, and all other aspects of the business administration.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SEO Expert Gold Coast?

We needed a new website with full SEO and ongoing support to ensure it continued to service our needs without failing us. We needed someone ethical and honest as we had been bitten before by others who clearly did not have our best interests at heart. We needed all of our google advertising and other social media platforms to tie in and be managed by the same person and use those to boost our internet presence.

What were your goals for this project?

Our goals were to reach google rankings well exceeding our competitors, build a website that outranked our competitors in terms of performance even without paid advertising should we chose that path, streamlined and reliable email and website performance, and fuss free management each month.

SOLUTION

How did you select this vendor?

After speaking to Justin I was confident of his ability to provide all of the above. I did speak to a few others but felt that he was the best fit in that he seemed to be able to provide an all encompassing service to suit our needs.

Describe the project and the services they provided in detail.

Instantly Justin went to work to get us out of the situation that we found ourselves in in that we had lost access to our site and email due to a disappearing act from a prior vendor. Services provided are SEO services, Web design and build, management of google advertising, trouble shooting of all and any IT, social media matters, maintenance of website and protection from nasties.

What was the team composition?

As I understand it the team consists of Justin who was and remains our main contact, Amy who works closely with him in management of the client base and a staff who work at specific tasks under Justin's care.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site performs exceptionally and his constant attention to our ongoing needs has paid off. Our website hit the ground running with instant google rankings like we had not seen previously. It then increased it visitors by 284% in the first 4 months. 2 years later it consistently performs at number 1 in approx 8 keyword searches and top 5 in a total of 26.

Our phone has never rung so much and our business has grown exponentially as a direct result of the work that Justin and his team have done and continue to do.

How was project management arranged and how effective was it?

The project was managed between myself and Justin. I always feel that having just one person on each side communicating is best. Each of us then filtered up and down thru our teams. I consulted with the director here in our team as to what the specifics were and areas of the business that he is best placed to know.

We had a meeting as well with Justin just to make that connection however otherwise all other communications were via phone and email. Justin acted swiftly and effectively to get us up and running whilst we worked toward our new site as well. He communicated effectively and the work was done to specifications.

What did you find most impressive about this company?

They are absolutely dedicated to providing the best service possible and an outstanding outcome. It is clear that they care about their clients. 

Are there any areas for improvement?

none

5.0
Overall Score Wish there was a higher score i could give!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Justin and the team are flexible and available.
  • 5.0 Cost
    Value / within estimates
    Cost was quite reasonable!
  • 5.0 Quality
    Service & deliverables
    I could not have asked for anything more
  • 5.0 NPS
    Willing to refer
    Have referred them to more than one associate already as well as family and friends