What evidence can you share that demonstrates the impact of the engagement?
Thanks to their digital marketing strategies, our e-commerce business is booming. We have one of the biggest online presence for building materials in the U.K. Every week, they provide an in-depth report for all of our keywords, AdWords, and social media. They’ve managed to get us to the top ranking for nearly all of our targeted terms, and they’ve maintained a strong cost-per-click ratio for our AdWords spend. In terms of social media, we didn’t have much of a presence before they came along, but now we get a lot of follower engagement.
How did SEO Discovery perform from a project management standpoint?
They’re very independent and manage their time well. When they give an estimate of how long it will take for a keyword to reach the top spot, they commit to it. And if they don’t meet that goal, then they work on it without charge until they finish. In terms of communication, we typically interface by phone and email. This year, we were able to see them in person. They came over from India, and we were pleased with the meeting.
What did you find most impressive about them?
Beyond increasing our online presence, I appreciate that they have a good understanding of our products. Even though they’re not in the U.K., they’re able to grasp what we do.
Are there any areas they could improve?
I’m not an expert in the field, so I can’t really comment. However, we’re happy with their service.