What evidence can you share that demonstrates the impact of the engagement?
The outcome was awesome and we were happy to work with them. We haven’t finished the work, but our goals have been fulfilled so far, and it compares very well to our previous website.
The site is working well, and I haven’t found a single glitch so far. There’s still testing going on, but our experiences so far have been good. Our visibility on Google has been improving.
How did SEO American perform from a project management standpoint?
Their project manager gave me a checkmark for our timeline, where I could tick the work that had been done. Based on that, I would say they met all the timelines they gave us. The overall experience so far, from UI/UX design to development, has been good. We communicated via email, Skype calls, and Trello.
Their developers had some language barriers, but they managed to deliver the project to our expectations. We were very satisfied.
What did you find most impressive about them?
My team and I are very happy. SEO American had much more reasonable prices than the other companies we looked at, and they delivered ahead of the deadline, within 25 days instead of 30.
Are there any areas they could improve?
I normally only talked to the project manager, but they also involved the developers in some calls. They’re genuinely genius in terms of coding. However, there was a bit of a barrier language-wise. They would write everything perfectly, but the issue was speaking.
Do you have any advice for future clients of theirs?
I’ve had a good experience so far, and I’d definitely refer them to others. There can be a language barrier when working between two different locations, but our outcome has been awesome so far. They’re not just good, they’re the best. Any minor issues were compensated by the outcome.