Sensters

BACKGROUND

Please describe your company and position.

I am the F1Podcast Creator & Sports Commentator of F1Podcast

Describe what your company does in a single sentence.

F1Podcast is a podcast about the incredible Formula 1 from professional commentator Maks Podzigun.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sensters to accomplish?

• Update logo and brand style
• Make the content not only informative but also visually appealing to the audience

SOLUTION

How did you find Sensters?

Referral

Why did you select Sensters over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sensters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To celebrate F1Podcast’s 5th anniversary, I wanted to make something really special. Updating my brand style to raise podcast attractiveness and audience loyalty was a way to go. Sensters became the ones who helped me turn all my ideas into reality. They came up with a new brand style for me. 

Primarily, it included elaborating all the design elements to express my podcast temper: developing a logo, choosing the right typography, and selecting a distinctive color palette. After that, Sensters designed a catchy cover picture for my podcast and stylish templates for posting on social media channels. They also worked on my Patreon account user interface providing me with rebranded design materials for my cover photo and membership packages. 

Also, Sensters played a significant role in strengthening my branding identity by creating branded merch and sticker packs to boost the audience's interest and loyalty.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Partnership with Sensters met my expectations. They transformed my brand style into exactly what I wanted it to be: modern, dynamic, vivid, formula 1 style. This has helped me to reach wider audiences, especially the younger ones. Also, our collaboration contributed to growing the F1 community in Ukraine, making fans more deliberate and informed about their passion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sensters project management was on point. They’re not only responsible when it comes to deadlines but also really responsive to any needs and requests. They took a proactive approach to address any concerns or changes that popped up during the design process.

What was your primary form of communication with Sensters?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I appreciated the most was their sincere involvement in the project. They offered to make greeting posts with a champagne illustration which is a relevant symbol of F1 podiums. Integrating this element into my brand style improved my audience loyalty. Plus, I was impressed by Sensters' continuous flow of creative ideas to make my content more engaging. They came up with visually appealing and relevant stickers that quickly garnered positive feedback from my subscribers.

Are there any areas for improvement or something Sensters could have done differently?

None. I am satisfied with all aspects of our partnership.

BACKGROUND

Please describe your company and position.

I am the CEO of St. Charbel

Describe what your company does in a single sentence.

St. Charbel is a medical and recreation hotel complex that focuses on health programs, wellness practices, SPA rituals, and many more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sensters to accomplish?

• Increase Brand Awareness
• Attract Visitors

SOLUTION

How did you find Sensters?

• Referral

Why did you select Sensters over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sensters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to attract more visitors to take our medical and wellness programs so we needed to develop a digital marketing strategy and improve existing website. Sensters proved to be the ideal partner for us. The team developed the comprehensive digital marketing strategy we needed: defining KPIs, selecting the most effective instruments and channels, mapping the customer journey, and including a detailed media plan and next steps.

Moreover, before improving the website Sensters updated corporate style making it minimalistic yet stylish which perfectly matched our vision. Sensters crafted a structure that corresponded with our expectations of what the website for the wellness center should be. Due to design supervision, they ensured that the website was visually appealing and user-friendly.

Moreover, the copywriting and ToV they created match our identity and help us communicate with our target audience effectively. Additionally, throughout the project, Sensters were always consulting us on every matter.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cooperation with Sensters increased our website engagement and conversions, resulting in the growth in the number of visitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was truly outstanding. The team consistently demonstrated exceptional time management skills, delivering all tasks on time. We maintained regular communication, staying in touch and receiving valuable advice from the Sensters’ team. They demonstrated true dedication to analyzing and understanding the nuances. That’s why the team provided tailored solutions that precisely met our requirements.

What was your primary form of communication with Sensters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive and unique aspects of Sensters lie in the partnership approach. We addressed Sensters on multiple occasions and always received insights and guidance from them to be instrumental in making informed decisions and optimizing our marketing efforts. Moreover, Sensters is all about a personalized approach: we had several meetings that involved team members (from designers to copywriters) that showed their expertise in practice.

Are there any areas for improvement or something Sensters could have done differently?

To be honest, we can’t find any. We had a remarkable experience with Sensters. Their performance exceeded our expectations, and we enjoyed every aspect of this collaboration.

BACKGROUND

Please describe your company and position.

I am the Producer, manager of the organization. 

Describe what your company does in a single sentence.

Our project is supported by a government ministry and has the mission to foster the adoption of digital assets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sensters to accomplish?

• Course Announcement
• Rise of Brand Awareness
• Increase of Registration Numbers

SOLUTION

How did you find Sensters?

Referral

Why did you select Sensters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Sensters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We launched a new free educational project on crypto literacy and blockchain that we needed to promote to attract more course participants. Addressing Sensters with this request, we had a great experience with them. They helped us reach our objectives by developing an efficient digital marketing strategy. 

They did an excellent job in creating a strategy and promoting our courses on multiple channels. It included conducting target audience analysis, identifying relevant keywords, and utilizing various instruments to ensure effective course promotion. They developed an in-depth media plan which included all the necessary metrics to measure the success of our campaigns. This level of attention to detail and data-driven approach was invaluable in optimizing our marketing efforts. 

Also, Sensters elaborated amazing technologic creatives and copywriting for advertising that matched our course style and tone of voice. From static to animated designs, they provided us with different options for each creative set and made sure the chosen creative materials perfectly expressed our mission. After all, the team delivered high-quality materials that effectively captured our brand identity and engaged the audience. 

Additionally, Sensters provided regular reports on a weekly and monthly basis tracking the progress of our campaigns. They went above and beyond by providing detailed explanations for each point in the report, allowing us to gain insights and make informed decisions. The campaign optimization expertise we got from Sensters was evident as they advised us on further development steps. Basically, they also elaborated an action plan that was valuable in guiding us toward achieving marketing goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As for the measurable outcomes, with Sensters, we achieved the planned number of course registrations, boosting brand awareness, and increasing website traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was performed with utmost efficiency, ensuring that everything was delivered on time. The team successfully handled all management aspects, paying meticulous attention to every detail during the entire project. Overall, they demonstrated excellent organizational skills and ensured a smooth workflow.

What was your primary form of communication with Sensters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of Sensters is their strong focus on analytics, in particular, valuable insights and data-driven methods. They adopted a personalized approach taking the time to understand the problem and the project’s mission deeply. Sensters provided exceptional responsiveness and a willingness to address any feedback. For the whole time of our cooperation, the team’s commitment to continuous improvement has encouraged us to continue working with Sensters for future projects.

Are there any areas for improvement or something Senster could have done differently?

It’s challenging to identify specific areas for improvement as Sensters always deliver a high level of service and promptly resolve any concerns that may arise.

BACKGROUND

Please describe your company and your position there.

Republic is an agency, expert in strategic communications, that helps the state and citizens find a common language and build trust. Its expertise includes socio-political communications, campaigns to raise awareness and form public opinion, development of the communication capacity of the state bodies, communication strategies, branding of the country and marketing of territories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

At first, we wanted to develop a creative project with the personification of Ukrainian poet – Hryhorii Skovoroda, that would serve social and entertaining purposes. Then we came back with one influential large-scale project and needed help with raising awareness about its goals and values. Currently, our company is working on the development of the NFT project and Sensters helps with its creative and design part.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through referral. Upon reviewing their portfolio, clientele, and online reviews - we hired them. Later, as we had a pleasant experience working with Sensters, we reached out again to execute another of our projects.

Describe the project in detail and walk through the stages of the project.

We had a kickoff meeting to discuss our vision so that we could move towards generating ideas. From there the team delivered some superior concepts for the Skovoroda project. Afterwards, their team created stunning Instagram masks for our project WeAreUkraine which would help to learn more about the Ukrainian nation in all its resilience and share the truth about the war in Ukraine. They are now developing the NFT project about Authentic Ukrainian Clothing that aims to reveal the authenticity of Ukrainian culture in the world. So pretty much they are handling all design and illustration processes.

How many resources from the vendor's team worked with you, and what were their positions?

The project was headed by a Project Manager. She handled everything: from managing the resources to ensuring that timelines are being adhered to. In terms of creating design, we worked closely with a Graphic Designer, Illustrator and Copywriter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team is very resourceful, professional and creative. They helped us with the creative part of two projects that became a success. The main goals of our WeAreUkraine project were achieved and more people became aware of the truth about Ukraine and the Russian attack on its independence. Yet we are still working on the NFT project, but we are very already happy with the look and feel of the final outcome.

How effective was the workflow between your team and theirs?

The workflow and communication are as smooth as possible. The team is eager to comprehend our vision and to put forward their own ideas. The mutual understanding that we have with the company is at an extremely high level.

What did you find most impressive or unique about this company?

The most unique things about this company are their creative approach and imaginative thinking. They created exceptional ideas for our first project and unimaginably cool Instagram masks. The illustrations for the NFT project are remarkable and we can't wait to launch this project and show everyone its amazing results.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind. They were everything we needed!

BACKGROUND

Please describe your company and your position there.

Diia.City provides a unique tax and legal space for IT business making it easier and less expensive to manage and operate your business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters, and what were your goals?

Diia City is one of the best tax and legal spaces in Europe, that provides effective tools to build a transparent corporate structure, attract foreign investment more easily, and use additional mechanisms to protect intangible assets. That is why we needed an advertisement – to have deeper and more convincing interaction with both audiences: deputies of supreme council and IT professionals. To strengthen the confidence of the state project, to communicate all prospects for businesses and explain how it will help attract venture capital. The principal goal was to actively interact with policymakers to convince them of the viability of the project, drawing on European experience and results.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sensters were recommended to us by our trusted partner.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

At first, Sensters’s team conducted an in-depth Digital Performance Analysis of our previous advertising campaigns. Secondly, they developed a Digital Media Strategy to achieve our business goals. After that they created Creatives for Social Media and developed Digital Ad Campaigns.

How many resources from the vendor's team worked with you, and what were their positions?

Our main contact person was the project manager. The back-end team involved a media planner, web analyst, PPC manager, graphic designer and copywriter.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had an excellent experience working with Sensters due to its high performance and customer-oriented approach. Generally speaking, we trust and value their expertise in digital marketing and our partnership with them.

How effective was the workflow between your team and theirs?

It was a very effective workflow between us. They were always helpful, responsive, and polite. They effortlessly resolved all our doubts and responded to all questions by sharing their invaluable insights. It was really a pleasure working with Olesia we’ve been in contact with.

What did you find most impressive or unique about this company?

Most impressive was the team. They were very easy to work with, very transparent, easy to reach and did an amazing job. We appreciated the timing and quality of their work. They work as if they’re part of the team, and no as if they're a third-party agency. They really cared about our project.

Are there any areas for improvement or something they could have done differently?

From my perspective, there’s nothing else that needs improvement.

BACKGROUND

Please describe your company and your position there.

Fuelfinance is a financial technology company that provides a cloud-based financial department for startups and SMBs and creates automation, graphs, and spreadsheets. I'm the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters, and what were your goals?

Our company wanted to improve business performance, increase conversions and maximize benefits and for those purposes we needed a well-developed digital strategy.

SOLUTION

How did you select this vendor and what were the deciding factors?

Fuelfinance has many trustworthy partners and one of them made a suggestion to address our inquiries to Sensters.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Sensters started off with providing a framework that gave us a logical sequence of steps to ensure the inclusion of all key factors of digital media strategy development. We took one step at a time and worked through content strategy, copywriting and social media engagement. Then the team dealt with PPC analytics and ad campaign implementation. At last, they helped us with conversions on the website.

How many resources from the vendor's team worked with you, and what were their positions?

For the most part, we had contact with a Project Manager that handled all communication processes with the team. On the project execution worked Marketing Specialist, Business Analyst, PPC Specialist, Copywriter and Graphic Designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’re very pleased with this partnership, and it was a great experience overall. The team was very result-oriented and made sure that all our requirements were fulfilled on agreed terms and deadlines. Due to a well-designed strategy our company was able to achieve goals set at the start of the project.

How effective was the workflow between your team and theirs?

Sensters is a company with a cross-functional team of experts, that's why it was easy to work with them and find a common ground. They were always ready to hear us out and open to discussion.

What did you find most impressive or unique about this company?

What I find the most fascinating about this company is that they are excellent experts in digital marketing and effectively manage all of the digital touchpoints. Working with Sensters gave us confidence in the success of our project and left no place for doubt. We just trusted them with its execution and they delivered the best possible outcomes.

Are there any areas for improvement or something they could have done differently?

Off the top of my head, I can tell that they are constantly improving and enhancing client satisfaction, because they know what to do.

BACKGROUND

Please describe your company and your position there.

Cultoni is an urbanistic clothing brand for fashionable and self-confident people. I'm the founder of this brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters, and what were your goals?

As Cultoni was a newly created concept, it was necessary to focus on branding and its positioning for further successful functioning of our business.

SOLUTION

How did you select this vendor?

Sensters is a recommendation from one of our partners. We checked their portfolio and selected them because of the amazing creatives we saw.

Describe the scope of their work in detail, including any steps and the final deliverables.

When we came to Sensters, we didn't have anything particular in mind. We had some brainstorming with the team to identify and shape our vision. After we chose the brand identity and positioning, we knew that it had to be reflected in the color palette and slogans. So the team proposed the concept to show that the target audience of our brand are confident and modern people who are not afraid to express themselves through clothing. Then we chose some slogans that were bold and original. Later they provided us with breathtaking illustrations and packaging design. Lastly, we asked for some printed branded materials and stickers to make our brand complete.

How many people from the vendor's team worked with you, and what were their positions?

Specifically, we worked with the design department, which included a Graphic Designer, Design Lead, Copywriter and Illustrator. Our point of contact was Project Manager that helped us with all arrangements and communication with the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sensters outperformed all of our expectations in terms of expressiveness and idea generation. Not only they helped to create our brand identity, they were able to precisely reflect what we couldn't even think of. Deep understanding and creative imagination made our collaboration an awesome experience.

Describe their project management style, including communication tools and timeliness.

They were easy to communicate and get along with. All our questions were answered and all requirements were fulfilled.

What did you find most impressive or unique about this company?

The most significant things I'd like to distinguish are their creativeness and artistic vision. Those illustrations they created for branding and package were outstanding and really fascinating. Good job, Sensters!

Are there any areas for improvement or something they could have done differently?

No, not that I can think of.

BACKGROUND

Please describe your company and your position there.

Martin Trade is a company that works on the fuel and energy market and is engaged in wholesale trade of petroleum products, natural gas and electric power. I am the Assistant General Manager at Martin Trade.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

The company had gone through a couple of changes and decided to start from scratch a brand-new business project. We contacted Sensters to help us with a comprehensive market research and branding project. After the new business was launched, we concentrated on our leading direction in the energy sector and needed assistance with email marketing activities. Since we were satisfied with our earlier outcomes, we agreed on hiring them again.

SOLUTION

How did you select this vendor?

We selected the vendor after receiving recommendations from one of our partners that developed our website.

Describe the scope of their work in detail.

We came up with this business idea during the start of COVID-19 pandemic, when there was a growing demand for hand sanitizer. So, initially, Sensters conducted a detailed market analysis for our new brand in order to pinpoint target customers, determine business opportunities and gather additional data. Once they had all the required information, they started to develop a product catalog, brandbook, logo, packaging and naming and build a strong branding. After all, our company had a remarkable communication strategy and positioning that made the new brand stand out amongst the competitors. For our primary brand, the team delivered a well laid out structure and design for a commercial proposal. Then they focused on such marketing activities as Email and Viber newsletters

What was the team composition?

We worked with their Project Manager, Copywriter, Graphic Designers and other team members. Everyone stayed very consistent throughout the project and that enabled us to maintain a clear vision of our targets and outcome criteria.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall, we had a pleasant experience working with this company. Thanks to Sensters we were able to launch a brand that was a complete success in a very short period of time, while outperforming our expectations. As regards our maternity company, we attracted new customers and increased its base by a noteworthy amount due to newsletters and outstanding design of the commercial proposal of which we make use to this very day.

How effective was the workflow between your team and theirs?

The workflow was smooth and clear. It was great having a timing of the project, so we knew what and when to expect. The communication was constant, and we always received updates on the project. The team was very organized and encouraged us to be like that as well.

What did you find most impressive about this company?

They stood out to me from the very beginning because of their managing skills. Not only that, but they turned out to be experts in conducting thorough marketing research and identifying the most crucial points in a business-launch. Additionally, they made a sales pitch in an up to date way. Those three factors impressed us and served as confirmation that the team succeeded in implementing our vision.

Is there any area for improvement or anything that could have been done differently?

They have very little to improve on. The complete experience was positive from my perspective.

BACKGROUND

Please describe your company and your position there.

DonorUA is a non-profit organization for recruiting and managing blood donors, dedicated to promote non-remunerated voluntary blood donation in Ukraine. I am the Founder and CEO of DonorUA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

We hired Sensters to develop a creative idea for our charity initiative. The main goal of this initiative is to make blood donation regular and conscious.

SOLUTION

How did you select this vendor?

We received recommendations from partners we were working with. After seeing satisfactory feedback and assessing fit, we knew it would be a great match.

Describe the scope of their work in detail.

We started with having conversations with key team members to explain core principles of our organization and its mission. Then they came back to us with three different concept drafts of creative ideas. All three ideas were worked through, and it was difficult to choose just one. We then submitted a chosen idea for approval to our funding partners. Therefore, we will continue working with Sensters to implement the developed creative idea in the near future. We look forward to it.

What was the team composition?

My project team consisted of the following specialists:

• Project Manager
• Creative Director
• Graphic Designer
• Illustrator
• Creative Copywriter

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sensters delivered a creative idea that balanced the different aspects of our organization and our partnership. They fully understood and showed who we are and what we do and the key messages we want to deliver. Our communication strategy is accessible and approachable to a wide audience. We’ve received a lot of positive feedback from our partners and our internal team.

How effective was the workflow between your team and theirs?

I'd advise customers to lean into Senster’s strength in project management — their team is excellent at getting projects to the finish line in time.

What did you find most impressive about this company?

Sensters understood the challenges of our organization. Their team was creative and responsive to our needs. They delivered what we needed when we needed it — they nailed our project.

Is there any area for improvement or anything that could have been done differently?

I can’t think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Deer Coffee, a coffee shop based in Ukraine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sensters?

We needed help with rebranding and marketing.

SOLUTION

What was the scope of their involvement?

Sensters helped with rebranding and graphic illustration for our coffee shop. They presented 2–3 logo options and developed branding and marketing goals. Once we had our logo, they developed new branding materials for print. Also, they created some slogans and illustration templates for our social media.

What is the team composition?

We were in close contact with the project manager. We also had a graphic designer, copywriter, illustrator, and design lead.

How did you come to work with Sensters?

They were a recommendation. A friend of mine had worked with them before.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from May–July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Not only did they get to know our reasons regarding the project, but they deeply understood our brief in the first meeting and delivered a truly unique corporate style. They executed our expectations, and we were extremely content with the results. Moreover, we’re thankful for the brand identity they created, which has increased customer engagement and the number of visitors that come daily for coffee.

How did Sensters perform from a project management standpoint?

Project management was excellent and effective. The team was responsible and attentive to detail. Also, they were very passionate about our project. We didn’t have any problems with the workflow. We were in touch daily and communicated via email.

What did you find most impressive about them?

The team understood the business goals and tried to create functional, creative solutions.

Are there any areas they could improve?

No, I’d work with them again. It was a good experience, and I wish them the best of luck.

Do you have any advice for potential customers?

Share what you want from them and give them a background about your company.