Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
They are fantastic to work with. SEMbyotic’s depth of knowledge and experience helps me work with my clients on how a website could accomplish their goals. A lot of the time, people have an idea of what they think they want, but they're not actually familiar with all the possibilities. SEMbyotic is good at fleshing out how the web might work for a company or objective and providing development strategies to make that happen.
I continue to use and recommend SEMbyotic with my clients and for my clients. Because of their retained experience, I know that SEMbyotic continues to have an ongoing relationship with the clients that have used them to develop their sites, either through me or in other ways. However, based on my clients, I don't have a way to quantify performance data that I'm not necessarily privy to.
How did SEMbyotic perform from a project management standpoint?
They have performed really well. I've worked jointly on projects with them, and timelines are adhered to. There may be delays on the client’s side in reviewing material, but that gets incorporated into the timeline. SEMbyotic is good about outlining what's going to take place in a project and how long it's going to take.
SEMbyotic has several tools they use for communication and project management tracking, which sometimes depends on what the customer is using. But in my role, I am in face-to-face meetings or joint working sessions with them on a regular basis, so I'm less on the tools.
What did you find most impressive about SEMbyotic?
One of the things that differentiate them is they don't just come in and execute a requested website. They try and understand the business objectives, offering strategic and tactical guidance to the company on how that might be achieved with the web. That may include search engine optimization, links to social, links to backends that they have, etc. They offer more than just simply saying, “Sure, we’ll program your site.” After years and years, they're my go-to company for web stuff, so I feel good about where they are.
Are there any areas SEMbyotic could improve?
As a client, you always want things to happen quicker. They could have more graphics support, but they do provide a fair bit at present.
What tips or recommendations could you share that might increase the likelihood of success with SEMbyotic?
Clients need to be clear on what their objectives are for the site and how it's going to be managed over time—because that becomes a backend interface question. They also need to specify how the site would be updated over time and how they want to measure success going forward. If they understand all those things going in, they'll have a better experience with whoever they select.