Semafor

VoiceIQ uses AI to intelligently connect customer support and success teams to their clients at just the right time. Using NLP and Machine Learning we were able to design a system that automate most of those team members' work, automatically triggering and completing workflows in CRMs sucg as Salesforce. A second AI solution pulls out insights from the call data harvested across the enterprise allowing leadership teams to respond more quickly and accurately to arising challenges.

Proofer automates and reuses content to allow small teams to achieve the reach of much larger teams but on a project.

We took a crude POC and turn it into a full platform with team and client management, dashboards and an onboarding centre.

An AI and IoT powered Gannt platform for rapidly reorganising workflows on complex build projects. The platform utilises IoT, weather data, traditional planning data (i.e. from Primavera), and survey data to identify work flow clashes and resolve them before they become an issue. Currently being used on all 4 mega projects in the UK and across the EU and Australia.

This platform allows Telco companies do visually design, test and deploy ne services such as VoIP and streaming video apps. Previously they would be created in pure code. Once deployed, the services can be monitored while the UX allows rapid root cause analysis to solve network failures, keeping customers happy and saving lives.

Acquired by IBM March 2020

Allowing network engineers to visually explore complex systems in a simple manner.

Allowing operations centres to perform real time analysis on actually deployed instances of network services.