What evidence can you share that demonstrates the impact of the engagement?
Our positioning has seen the biggest impact. My company has only been in the market for about 2 years, so we wanted to quickly and aggressively position ourselves on these platforms. They helped us with that.
How did Selfish perform from a project management standpoint?
We communicated through Whatsapp and phone calls, and everything was delivered on time. They were always waiting for us, contacting us whenever something was missing from our side, and checking task status. We missed some deadlines, but that was because we failed to deliver. They were always trying to keep us on track.
What did you find most impressive about them?
Beyond their development work, which was technically excellent, I appreciated that they listen to their clients. They listened carefully to everything I asked for, and adjusted their approach without charging more. They were willing to make the necessary changes to deliver exactly what we were looking for.
Are there any areas they could improve?
I would like to have more in-office meetings, but our distance would make that difficult. Using Skype or similar tools would allow me to follow up more quickly and engage with them visually. As a designer, I would have liked to show them sketches while we spoke.