It's not just marketing, it's personal.

Seer Interactive, established in 2002, is a firm that specializes in working with emerging to Fortune 500 companies concerned that they are not maximizing the use of the Internet as a medium for building awareness and driving leads and sales. Seer has worked in many industries such as B2B, B2C, Entertainment, Pharmaceutical, Healthcare, Insurance / Banking, Retail, etc.

The insights gleaned from “being in the trenches” with such companies in competitive marketplaces will be brought to every facet of every web project Seer Interactive produces. Our expanding team is comprised of energetic, knowledgeable, passionate individuals focused on expanding our client’s bottom line using the Internet as the means to do it. Our offices are currently located in Philadelphia, PA and San Diego, CA.

 
$5,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2002
Show all +
Philadelphia, PA
headquarters
  • 1033 N 2nd Street 2nd Floor
    Philadelphia, PA 19123
    United States
other locations
  • 1510 Front Street Suite 400
    San Diego, CA 92101
    United States

Focus

Service lines
  • Search Engine Optimization
  • Social Media Marketing
  • Pay Per Click
Client focus
  • Enterprise (>$1B)
  • Midmarket ($10M - $1B)
  • Small business (<$10M)
Industry focus
  • Consumer products & services
  • Arts, entertainment & music
  • Health Care & Medical

Portfolio

Key clients: 

Fortune 500 companies.

Reviews

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Digital Marketing for Computer Software Company

"The company has a strong reputation, which we, unfortunately, found to be ill-deserved."

Quality: 
2.0
Schedule: 
3.0
Cost: 
1.5
Willing to refer: 
0.5
The Project
 
$10,000 to $49,999
 
Apr. - Dec. 2019
Project summary: 

Seer Interactive provided digital marketing services to the client, focusing on search engine campaigns. 

The Reviewer
 
201-500 Employees
 
San Francisco, California
Lead Performance Mktg Mgr, Computer Software Company
 
Verified
The Review
Feedback summary: 

Although the engagement with Seer Interactive started strong, changes in account management led to a reduction in service quality. Their relationship devolved after the client brought these concerns to the attention of leadership. They failed to meet the customer's needs and the project was terminated. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Lead marketing manager at computer software company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seer Interactive?

Search engine marketing

What were your goals for this project?

We hired Seer to lighten the internal workload of our marketing team.

SOLUTION

How did you select this vendor?

The company has a strong reputation, which we, unfortunately, found to be ill-deserved.

Describe the scope of their work in detail.

Paid search and paid social marketing.

What was the team composition?

We were shuffled across teams, as our primary account managers kept getting fired.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The experience our company had with Seer was extremely disappointing, and I've never in my 10+ year career experienced the kind of petulant, belligerent behavior that was exhibited by the owner of Seer. During the first 6 months of our engagement, two of our account managers were fired, and we had to work with new AMs who were not familiar with our accounts and made constant mistakes.

When we called them out on the disappointing handling of the teams we worked with, and the poor quality of work and the owner of the agency terminated our contract, citing that we were not nice to them. I very strongly recommend against engaging with Seer.

How effective was the workflow between your team and theirs?

Initially, we had a very positive experience with our original account manager. From there, it went downhill fast.

What did you find most impressive about this company?

They are very responsive.

Are there any areas for improvement?

I imagine the problem at Seer starts at the top. Lack of effective leadership trickles down.

0.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 1.5 Cost
    Value / within estimates
  • 2.0 Quality
    Service & deliverables
  • 0.5 NPS
    Willing to refer