Seer is a top-tier digital marketing agency offering services like SEO, Paid Media, Analytics, and Creative. From mid-sized to Fortune 500, Seer services clients in Banking, Higher Ed, SaaS, high tech, and pharma. As a certified B Corp, the Seer team is dedicated to crushing goals for their clients and uplifting their community – and each other, full stop. Though our 250+ full-time team members, contractors, part-timers, and interns defy generalization, it’s safe to say we’re people who question assumptions and approach every challenge with humility. We believe a collective vision gets built one person and one conversation at a time—that only by combining our talents and passions into one cooperative whole can we uncover the truest truths, sharpest insights, and boldest strategies.
How Seer Interactive is Different At Seer, we have a collective vision and shared mission – but don’t mistake it for a hive mind. It takes all kinds of personalities and skills to come together and create something extraordinary. Our team is a unique collective of individuals who are damn good at their respective disciplines, but share common values of kindness, generosity of spirit and a burning drive to do right by our clients, colleagues and communities.
As an organization, we strive to uplift others, challenge our egos, commit to truth, and continue to improve every day. These values aren’t just words on paper. They’re embedded into every facet of our business and in every member of our team.
"The company has a strong reputation, which we, unfortunately, found to be ill-deserved."
Mar 24, 2020
Lead Performance Mktg Mgr, Computer Software Company
Anonymous
Software
San Francisco, California
201-500 Employees
Online Review
Verified
Seer Interactive provided digital marketing services to the client, focusing on search engine campaigns.
Although the engagement with Seer Interactive started strong, changes in account management led to a reduction in service quality. Their relationship devolved after the client brought these concerns to the attention of leadership. They failed to meet the customer's needs and the project was terminated.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Lead marketing manager at computer software company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Seer Interactive?
Search engine marketing
What were your goals for this project?
We hired Seer to lighten the internal workload of our marketing team.
SOLUTION
How did you select this vendor?
The company has a strong reputation, which we, unfortunately, found to be ill-deserved.
Describe the scope of their work in detail.
Paid search and paid social marketing.
What was the team composition?
We were shuffled across teams, as our primary account managers kept getting fired.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The experience our company had with Seer was extremely disappointing, and I've never in my 10+ year career experienced the kind of petulant, belligerent behavior that was exhibited by the owner of Seer. During the first 6 months of our engagement, two of our account managers were fired, and we had to work with new AMs who were not familiar with our accounts and made constant mistakes.
When we called them out on the disappointing handling of the teams we worked with, and the poor quality of work and the owner of the agency terminated our contract, citing that we were not nice to them. I very strongly recommend against engaging with Seer.
How effective was the workflow between your team and theirs?
Initially, we had a very positive experience with our original account manager. From there, it went downhill fast.
What did you find most impressive about this company?
They are very responsive.
Are there any areas for improvement?
I imagine the problem at Seer starts at the top. Lack of effective leadership trickles down.
RATINGS
1.0
Quality
2.0
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
1.5
Value / within estimates
Willing to Refer
0.5
NPS
Locations (2)
1033 N 2nd Street 2nd FloorPhiladelphia, PA,
United States19123
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