What evidence can you share that demonstrates the impact of the engagement?
It's difficult to measure the impact of the majority of their work, but we were definitely very happy with the creatives they provided overall. They delivered high-quality designs in line with our brand and strategy.
How did Seed Factory perform from a project management standpoint?
They provided great customer service, and delivered on time and within budget. As a local company, we were able to meet with them in person a lot, but they were also very collaborative and accessible by phone and email.
What did you find most impressive about them?
Their willingness to collaborate with us set them apart. They were very down to earth, didn't try to sell us on a bunch of services, and were focused on being a genuine partner. They were able to get a lot done quickly while providing unique creatives in the process.
Are there any areas they could improve?
As a smaller company, some of their work is outsourced so there's some room for improvement in the consistency of their deliverables.
Do you have any advice for potential customers?
Be clear on the scope and expectations of deliverables, so problems don't surface later on in the engagement.