UX/UI Design
$10,000 to $49,999
Oct. 2023 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their handling of the assignment was superb."

Mar 5, 2024

President, Branding, Design & Tech Company

Anonymous

Information technology
Berkeley, California
11-50 Employees
Online Review
Verified

Seattle Software Developers redesigned the UI/UX of an IT organization's main software products. This included performing a comprehensive assessment of the current UI/UX designs and conducting user research.

Thanks to Seattle Software Developers, the client increased user engagement by 30% and decreased customer support requests by 25%; they also received positive feedback from end users. Seattle Software Developers' timeliness, agile project management, and user-centric design approach were exemplary.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the president of a branding, design, and technology company

Describe what your company does in a single sentence.

We are Strategists, Digital Branders, Operations Architects, UX & UI Experts, Analysts and Cutting-Edge Technologists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seattle Software Developers to accomplish?

To improve the user experience and user interface design of our IT organization, we specifically engaged SEATTLE SOFTWARE DEVELOPER.

SOLUTION

How did you find Seattle Software Developers?

Online Search

Why did you select Seattle Software Developers over others?

High ratings
Pricing fits our budget
Company values aligned

How many teammates from Seattle Software Developers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We redesigned the user interfaces of our main software products, implemented these designs with an emphasis on usability and navigation, conducted user research to learn more about the needs and preferences of our target audience, and conducted a thorough analysis of our current UX/UI design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's quantifiable results included a 25% decrease in customer support requests pertaining to usability problems, a 30% increase in user engagement on our platform, and overwhelmingly favorable user comments on the new design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their handling of the assignment was superb. Throughout the project, SEATTLE SOFTWARE DEVELOPER met all of our deadlines and delivered all of the milestones on schedule. They employed an agile project management methodology, which promoted adaptability and iterative enhancements in response to continuous input.

What was your primary form of communication with Seattle Software Developers?

Email or Messaging App

What did you find most impressive or unique about this company?

The user-centered design approach and SEATTLE SOFTWARE DEVELOPER's capacity to convert intricate technical specifications into attractive, straightforward design solutions impressed us the most.

Are there any areas for improvement or something Seattle Software Developers could have done differently?

If anything, we would have valued more brainstorming and exploring innovative design possibilities together during the early project workshops.

RATINGS

5.0

Seattle Software Developers

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