Search Geek Solutions

Introduce your business and what you do there.

I’m the office manager for Fernandez Garcia, LLC. We’re a law firm with two attorneys.

What challenge were you trying to address with Search Geek Solutions?

We started the business last year and really needed to get leads, calls going, and people in the door.

What was the scope of their involvement?

Search Geek Solutions redesigned our small website and handles all our SEO for Google. Other marketing efforts include PPC and Google Ads. Their team also does some content creation and wrote articles that were published on our website. We don’t have much experience in this field, so they tell us what to do on a monthly basis.

We’re a bilingual firm serving English and Spanish speakers. So, all of our ad campaigns are in both English and Spanish.

What is the team composition?

We work with Stephen (Senior Organic Search Strategist & UX Specialist).

How did you come to work with Search Geek Solutions?

We were referred to them by our IT partner.

How much have you invested with them?

We’ve invested around $15,000.

What is the status of this engagement?

Our ongoing engagement started in November 2019.

What evidence can you share that demonstrates the impact of the engagement?

Search Geek Solutions has done a fantastic job. We had no clue what we were doing, and they explained everything and showed us what they did. They provide metrics every month.

Every single month, our results go up. We’re at a point where our PPC pricing can be reduced. We’ve gotten great leads. They turn off efforts we don’t need. We’ve gotten great calls we wouldn’t have otherwise.

How did Search Geek Solutions perform from a project management standpoint?

They’re excellent with project management. We receive monthly reports about our metrics and analytics.

What did you find most impressive about them?

We had a rough three months when the pandemic hit, but they got everything back up to speed after things started opening up. We have no complaints.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

If they suggest something, you should follow through because they definitely know what they’re talking about.

Please describe your company and your position there.

I'm office manager at Va New Jersey-based dental clinic.

For what projects/services did your company hire Search Geek Solutions, and what were your goals?

SEO for our website

How did you select Search Geek Solutions and what were the deciding factors?

To increase new monthly patients count.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They did local seo to my Google profile, added content to our website, built citations, currently blogs, and a variety of other tasks, all of which added up to success.

How many people from the vendor's team worked with you, and what were their positions?

Stephen was main point of contact and Michelle was the designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have hit and exceeded monthly new patient goals from organic site traffic.

Describe their project management style, including communication tools and timelines.

They set clear expectations and were clear on tasks, the work went smoothly.

What did you find most impressive or unique about this company?

They are very transparent about strategy and tactics, they took the time to educate us on how it all works.

Are there any areas for improvement or something they could have done differently?

Nope!

Introduce your business and what you do there.

I co-own a restaurant with my husband. I manage our marketing communications.

What challenge were you trying to address with Search Geek Solutions?

We wanted to get our name out there and had a specific focus on communicating our ability to cater. Although we’re popular as a mom and pop shop in the neighborhood, I wanted to get the word out to a wider audience so that we could increase revenue. I was looking for help with SEO.

What was the scope of their involvement?

They helped us with our SEO to get higher Google search rankings. They worked on Google Ads, making sure our social media links were up to date, and some WordPress maintenance. They also interpreted the analytics for us each month.

What is the team composition?

We worked with Stephen (Founder & CEO).

How did you come to work with Search Geek Solutions?

I brought Stephen in on another account when I was helping a nonprofit organization pro bono. We worked together on revamping their site. I liked the idea that I knew Stephen personally and it was easy to ask him to come and work on our restaurant’s SEO. It wasn’t like he was some stranger in a different part of the country.

How much have you invested with them?

We spent $5,000–$10,000.

What is the status of this engagement?

We began working together in May 2018, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

I measure success in looking at my business and if I have new customers coming in, and if the catering side went up, which it did. Our name has steadily come to the top of the search results for our keywords, too.

All of those metrics don’t translate into orders, so the best metric for us is if our sales up or not, which we have. Our catering has gone up since working with him too, but we’ve been growing steadily before he came on too.

How did Search Geek Solutions perform from a project management standpoint?

We communicate via call, text, or email. We don’t get things done 100% when I want to get them done, but their communication is on the stronger end. I wouldn’t work with them if it weren’t.

What did you find most impressive about them?

Because they’re small and starting up, we get special attention paid to us. I know them intimately and they care about our business. I value that very much.

Are there any areas they could improve?

My biggest complaint is the scheduling. A lot of time Stephen’s schedule changes so when we schedule an appointment, he’ll change it multiple times.

Do you have any advice for potential customers?

He’s very good at studying analytics, so it’s a good idea to take advantage of that. Personally, we’re too small of a company to invest too much time into that aspect. Be very specific about areas you’d like to see growth in.

Please describe your company and your position there.

I am the previous owner of Advanced Billing Concepts. The company handles medical billing and collections for many different healthcare professionals. Part of my role as an owner was marketing.

For what projects/services did your company hire Search Geek Solutions?

I needed my website updated and to look more professional. I also wanted to implement SEO within the site.

What were your goals for this project?

to improve rankings, increase accessibility and visibility upon searches

How did you select this vendor?

I knew of him through his wife

Describe the project in detail.

Stephen moved my registered domain to a better platform, redesigned the entire website, and implemented SEO... he added a monthly blog (that his team researched and wrote so I didn't have to do it) and we added reviews from my clients

What was the team composition?

I was in charge of overseeing and authorizing all changes

Can you share any outcomes from the project that demonstrate progress or success?

First, my website looked beautiful! it was very professional and clean and was designed to appropriately set the tone of the medical billing business for healthcare. Within 3 months we started getting hits (emails through the site and calls) from prospective clients.. at least 3 per month..

How effective was the workflow between your team and theirs?

As the owner, he was very involved, easy to communicate with and understood what I needed

What did you find most impressive about this company?

I was impressed by the fast turnaround of each step of the process.. I never had to wait or follow up.. I was also impressed with how he conducted in depth research about my specialty and the demographics to target my audience since he hadn't really worked with medical billing before

Are there any areas for improvement?

I really have nothing negative to say!

Please describe your company and your position there.

I am responsible for all of Global Marketing for multiple companies with presence and offices in the U.S. and Puerto Rico.

For what projects/services did your company hire Search Geek Solutions?

Search Geek Solutions was hired to optimize our digital footprint, with search engine optimization services for multiple websites.

What were your goals for this project?

Our goal was to amplify or reach to our target audiences, increase traffic to our sites and generate leads.

How did you select this vendor?

I had vetted several providers already, but Search Geeks came highly recommended by someone who was familiar with their services and capabilities.

Describe the project in detail.

We started off with a telephone conversation to discuss my company's needs and digital presence goals. From the onset, they were very supportive and excited to help. In addition to SEO, they provided real time website and content development as well as graphic design services.

What was the team composition?

I worked directly with the President and when utilized, I collaborated with the graphic design specialist. They were always responsive and professional.

Can you share any outcomes from the project that demonstrate progress or success?

I was provided regular updates and reports tracking our presence. We quite successfully saw our rankings and unique visitors to our site improve.

How effective was the workflow between your team and theirs?

I really enjoyed working the their team. They were always prompt to respond and explain progress or challenges. I appreciated their availability, enthusiasm, dispositions, and communication style very much.

What did you find most impressive about this company?

Besides their results, I really appreciated that they took the time to understand our businesses and goals. Their transparency really helped us understand how we could help them to help us.

Are there any areas for improvement?

No areas for improvement that I can think of.

Introduce your business and what you do there. 

I’m an attorney at a law firm.

What challenges were you trying to address with Search Geek Solutions?

We wanted to address marketing and SEO. 

What was the scope of their involvement?

I hired Steve to do SEO for our website. We focused solely on organic search, so he optimized our website to increase our search engine rankings. 

What is the team composition?

My main point of contact was Steve. 

How did you come to work with Search Geek Solutions?

The vendor that built our website recommended Search Geek Solutions to us. 

How much have you invested in them?

We’ve invested around $20,000. 

What is the status of this engagement?

 We began our ongoing engagement with them in February 2017.

What evidence can you share that demonstrates the impact of the engagement?

I noticed that we were getting more inquiries from potential clients. We've received a lot more phone calls asking about our services. My rankings for Google search have improved. If you google “landlord-tenant attorney in Mount Holly,” I’m at the top of the page. 

How did Search Geek Solutions perform from a project management standpoint?

I can email them, and they’ll get right back to me. 

What did you find most impressive about them?

I’m impressed with Steve’s ability to go above and beyond what we asked of him. For example, when our site was hacked, he was able to go in and address it immediately. 

He was true to his word and provided the services that he said he would. 

Are there any areas they could improve?

Not really, though it would be nice if payments were better structured. However, I understand that its a small business, and I’m happy overall. 

Introduce your business and what you do there.

I’m a dentist and the owner of Bloomfield Dental Designs.

What challenge were you trying to address with Search Geek Solutions?

When I started my business, I didn’t have an online presence or many patients.

What was the scope of their involvement?

Search Geek Solutions is building an online presence for my business. Initially, Stephen (CEO, Search Geek Solutions) and I met once or twice a month to define project goals. Their team created a WordPress website including the platform’s design. They manage patient reviews and content strategy, posting on our blog twice a week. Search Geek Solutions oversees social media marketing initiatives on my Facebook, Twitter, and Google Plus accounts as well as support my presence on Bing.

What is the team composition?

Since the beginning, Stephen has been my point of contact.

How did you come to work with Search Geek Solutions?

I looked for companies that provide SEO services and contacted between 4–5 different agencies. Stephen analyzed my website for free. Then, we had a meeting and took it from there.

How much have you invested with them?

We’ve spent between $20,000–$30,000 with them. Since I’ve recommended them, I’ve received a discount.

What is the status of this engagement?

Search Geek Solutions started their work in November 2015 and their efforts are ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Since beginning their work, I’ve ranked pretty high. My website is ranked first or second in search results most of the time. We’re getting a good amount of traffic and organic reviews. 

How did Search Geek Solutions perform from a project management standpoint?

When I call, Stephen answers right away. He’s always available and provides complete as well as precise reports that evaluate our performance compared to competitors.

What did you find most impressive about them?

Search Geek Solutions is a great company. I had issues with bad reviews twice. When I called Stephen, he gave great advice right away.

Do you have any advice for potential customers?

I’ve recommended him to about 4–5 people who haven’t given any bad feedback. They seem to be happy.

Introduce your business and what you do there.

My company is Tiny Thunder Audio located in Maplewood, New Jersey, and I’m the owner and chief engineer.

What challenge were you trying to address with Search Geek Solutions?

The business was dormant for a couple of years, but I decided to reboot it and start doing all the things that I neglected doing in the first iteration of the company. Our work with them started out as SEO for my business, but we ended up doing a whole rebranding strategy as well.

What was the scope of their involvement?

They basically took my existing website and supercharged it, made it more SEO friendly, and implemented a lot of new branding and marketing tactics to it. We placed all the call-to-action buttons, submitted a couple of forms on which people could submit materials, and started producing content for a blog.

We spent a while working on that, and more recently have been working on implementing AdWords campaigns and social media marketing as well. We’ve been particularly focusing on Facebook.

What is the team composition?

I work directly with the owner of their company as well.

How did you come to work with Search Geek Solutions?

I found them online and decided to work with them primarily because they are local, good at what they do, and they didn’t expect me to start dropping ridiculous amounts of money just to get the project started.

How much have you invested with them?

This year, we’ve spent between $5,000–$6,000.

What is the status of this engagement?

We started working together in January 2019 and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The website is operating at peak performance. The call-to-action buttons are there and working well. Because of the niche nature of this business, it doesn’t translate directly into referrals or anything, but the growth in company visibility has been significant.

The other factor is that since I’ve been very conservative with my investment in this project so far, the amount of value I’ve gotten from the advertising work we’ve done has been really great.

How did Search Geek Solutions perform from a project management standpoint?

They’re usually very responsive. We communicate through email and have a monthly call for data reporting. He’s always on top of that stuff, and I know that even if I don’t hear from him for a little that he’s making progress on it and will get back to me within a day or two at the most.

What did you find most impressive about them?

They’re very hands-on, which I like. There’s been a couple of instances where I had some major issues with files not being delivered, or a lot of spam, and they are always willing to just jump into the work. Whether it’s a Saturday or Sunday, they’re always available, and as a 24/7 worker myself that’s something I really appreciate.

Are there any areas they could improve?

The only thing that I would suggest is for him to consolidate systems a little bit more, with our call scheduling and things like that which can always be more streamlined. They’re only very minor adjustments.

Do you have any advice for potential customers?

They are really good at working through specific tasks. One of the things that has made our partnership work so well is that we’re both on the same page, and I really knew exactly what I wanted to spend and what I wanted to do. I would recommend that anyone who works with him should really have a fully fleshed out idea of what they want so that he can plan out his work as well.