What evidence can you share that demonstrates the impact of the engagement?
Before our partnership, I had about 45 repairs a month — after Shawn’s work, I was doing 66. My sales increased by 25% within one month. Also, Search Engine Projects bumped my organic ranking to the first page of Google searches.
How did Search Engine Projects perform from a project management standpoint?
Shawn is always on top of things. He’s the most honest marketing guy I’ve met. Throughout this project, he’s provided a step-by-step plan of what he’s doing. What’s more, he’s always followed through on the plans.
Their communication skills are impeccable. We communicate through phone calls, SMS, and email. If I don’t reach him, he always calls me back within five minutes and tells me when he’ll be available. I’ve never had to wait, and we’ve even spoken outside of business hours.
What did you find most impressive about them?
Search Engine Projects’ work is individual-based — they’ve never put me into a cookie-cutter model. They view my business individually and tailor their plans around me. I know I’m not just another business to them.
Are there any areas they could improve?
I wouldn’t change anything at all.
Do you have any advice for potential customers?
My advice is that you have to be teachable. Listen to Shawn and understand he has experience in this field. He knows what he’s doing so don’t try to change things. You can have your opinion, but you hired him for a reason. Let him follow the plan he’ll customize for you.