Seal Media

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an audio and podcast production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seal Media?

One of our clients was trying to create a video that highlighted their business and told their story in under five minutes to use on their website.

SOLUTION

What was the scope of their involvement?

We used Seal Media to create our client’s video. They came up with an overall idea for the project and how to tell the story in five minutes. They went and shot the video at the acupuncture clinic. They showed the doctors working on the clients, the charts, and how they measure and track them. Additionally, they did all the b-roll and came up with a rough script, which we tweaked and added to.

Initially, we gave them the basic specifications, and they went and met with the client. They put together the script and showed us a rough cut with stock video, the videos they shot, and an opening and closing. Then, we polished the script. I did the voiceover and gave them the track to match all the assets together.

What is the team composition?

We worked with the owner.

How did you come to work with Seal Media?

I found them on LinkedIn. We were looking for someone to build a relationship with someone local to refer video projects to. They were local and seemed like they’d done similar projects. 

How much have you invested with them?

We spent $5,000.

What is the status of this engagement?

We worked together from May–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Based on the success, we’ll use them again. Our client sent it out to their existing database of people who hadn’t been in for a while. They wondered if it would prompt new business, and it did. The video led to some immediate responses. It was a great way to remind people about the company and get them to come back in.

How did Seal Media perform from a project management standpoint?

They had a process, but we weren’t involved in it.

What did you find most impressive about them?

Seal Media found stock videos highlighting all the common ailments and customer complaints of acupuncture patients, which added a lot to the video. We didn’t think of it. At every stage, they asked questions that our client never thought about.

Are there any areas they could improve?

No, there was nothing to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of Motion Redux, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seal Media?

We needed help with video editing and documentary animation.

SOLUTION

What was the scope of their involvement?

Seal Media did video production for us; they took care of preproduction, scriptwriting, storyboarding, casting, photography, and music. In addition to that, they provided their own equipment and studio to work on the material.

What is the team composition?

We worked with around three members of their team.

How did you come to work with Seal Media?

I found them through a Google search, and we decided to go with them because they were professional, and the services they were able to provide were the best fit for us. Also, we talked directly with Anderson (Owner), and we liked that we didn’t have to go through different layers of people.

How much have you invested in them?

We spent $5,000–$10,000 with them.

What is the status of this engagement?

We worked together from November 2019–January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their deliverable was great; we got lots of interest and views on the material.

How did Seal Media perform from a project management standpoint?

Project management was great; they were agile and fluid with their workflow, and we felt that was an advantage for us. Regarding communication, we used Microsoft Teams.

What did you find most impressive about them?

Their hands-on approach is outstanding — they genuinely wanted to create something for our future to keep the relationship going.

Are there any areas they could improve?

They could improve their response times.

Do you have any advice for potential customers?

Clearly define the project from the beginning to reduce issues through the partnership.

BACKGROUND

Introduce your business and what you do there.

Our business is a family-owned delicatessen and bar of 53 years and counting. I do most of the HR work in the business. Our customer base is people who are 50–80 years old. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seal Media?

We had no social media presence at all, and we had a website that was very basic. As Facebook, Instagram, Twitter, and other social media platforms became more prevalent for business and advertising, we needed help. We also hoped to get younger people in to bring in new business.

SOLUTION

What was the scope of their involvement?

Seal Media works on our social media accounts. They take pictures of the foods we offer and post them on our website. Anderson (Executive Producer) completely redesigned the website, which was previously designed by two other firms. He also sends me reports and runs our campaigns on Nextdoor to follow the numbers and metrics on Yellow Page ads. 

He does our newsletters as well. He tells us when we need to do another newsletter and when we don’t have a lot of content. A year and a half ago, our newsletters were full of content, such as food specials. Right now, we don’t have a lot because we were only doing takeouts up until last week.

What is the team composition?

We mainly work with Anderson. 

How did you come to work with Seal Media?

My sister-in-law was the one who found and decided to hire Seal Media. 

Previously, we engaged with a company to help us. Ultimately, they kept inflating the price, and I didn’t feel we were getting what we were paying for. They were also running only one account for us. I found another company from a connection, and they got us going on Instagram. However, their price also kept going up until it was way too unaffordable. 

We found a third company, and we were pretty happy with them at the beginning. However, they were far away. We had problems with taking pictures and posting them online. It was then that my sister-in-law said we should hire Seal Media. 

What is the status of this engagement?

We started working with them in March 2020, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

After Anderson redesigned our website, we’ve received a lot of positive feedback. We’ve got a lot of new customers, and they tell us they’re glad they found us. We did have a drop in views from October–November 2020, but he brought that to our attention. He was the one who recommended bringing the campaigns to Nextdoor, and we’ve also had great feedback from that. 

We’ve been so busy and shorthanded in staff that I have taken over doing other things. However, I trust Seal Media to do the numbers and spend our money accordingly to make the biggest bang for our buck.

Anderson also doesn’t surprise us with fees and tells us when there’s an additional cost. When the bills come, I can pretty much anticipate what I’m going to pay based on all the advertising and Facebook posts I’ve seen.

How did Seal Media perform from a project management standpoint?

He usually gives me a call to go over things. In terms of deadlines, the ones he didn’t meet were on me because I was slow to get back to him on things. He usually reminds me of them and even asks me if he’s bugging me. I tell him I need him to bug me, especially if it’s important.

What did you find most impressive about them?

I like that they take it upon themselves to call and tell me about doing photos and other things. They have the initiative to do what they need to do to help us in the best way possible and to do the best we can.

His photos are very well thought out as well. The other agencies we’ve had weren’t very good at photography. There are times when I don’t go on Facebook for a week or two, and then I’ll see my friends liking our photos. He can also take pictures of the whole restaurant with the people’s faces blurred out since we don’t have permission to use their faces in photos. Everything else looks crisp. 

Moreover, other photographers always want 20 food items, and that would be very wasteful for us. However, when Anderson comes out, he sets up quickly and only has to prepare 7–8 items. He does some awesome things with his camera. He takes pictures of the food, and we put them back and sell them so that we don’t lose money. With the other agencies, we were throwing away food since they came in every other month needing 20 items at one time.

Are there any areas they could improve?

No, I can’t think of anything. I don’t know how else he can improve other than doing things for free.

Do you have any advice for potential customers?

They have to be forthright and articulate what they want because the engagement will be difficult if they don’t. 

A new company that’s not been out there on social media isn’t going to know what they need or want. They should research. Go to some other businesses and screenshot ads that they like. For example, when I found something that I thought was really cool, I’d tell Seal Media to create something similar. 

It’s important to have good communication with the people that they work with. For anybody starting out with anybody new, be patient. They don’t read our minds. Now, we’re doing things without face-to-face conversations, so it’s even more difficult to explain what they’re looking for. You have to be flexible in morphing into a whole new way of doing business.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Treasure Each Moment

Describe what your company does in a single sentence.

Take children with special needs on personally designed quests.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seal Media to accomplish?

• Help Build Website
• Help design newsletter
• Help with social media

SOLUTION

How did you find Seal Media?

Other

Why did you select Seal Media over others?

• Pricing first our budget
• Other

What was the size of Seal Media’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Help with website, social media, etc

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• To raise funds
• To raise awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anderson go above and beyond what I ever expected. What ever I am in visioning, he truly understand.

What was your primary form of communication with Seal Media?

• Email
• Messaging App

What did you find most impressive or unique about this company?

The most impressive thing is how much Anderson truly cares and wants my goals to be reached. He goes above and beyond.

Are there any areas for improvement or something Seal Media could have done differently?

Cannot think of a thing!

BACKGROUND

Please describe your company and your position there.

Non-profit organization dedicated to adult literacy. Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seal Media?

To rebrand the organization by developing print media and video assets

SOLUTION

How did you select this vendor?

Found on Clutch and included in RFP

Describe the scope of their work in detail.

As above, built print media image as well as video messaging for various needs

What was the team composition?

Anderson Seal spearheaded the team and brought in others as necessary

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We couldn't be happier. The projects are still developing but the deliverables received thus far have been terrific.

How effective was the workflow between your team and theirs?

Very good. Anderson is patient and open to our input

What did you find most impressive about this company?

We're impressed with their flexibility and dedication to getting the message and the end products right.

Is there any area for improvement or anything that could have been done differently?

Not at this point

BACKGROUND

Please describe your company and your position there.

I am a hairstylist with a specialized niche -hair extension specialist. My services include hair color/balayage, cut and hand tied hair extensions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seal Media?

Seal Media has done a great deal of work to help my company grow. They have helped create a website, social media content strategy and made sure to have my company in local searches. We even did a really cool video.

What were your goals for this project?

To get more exposure to my brand and services. I wanted a website people can go to and see all my work. Seal Media has gone above and beyond.

SOLUTION

How did you select Seal Media?

A referral from a friend/co worker

Describe the project in detail.

There were many projects. We created a video that talked about my hair extension method, my product and process. What a fun project.

What was the team composition?

I do not know what this question means.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My business has grown a lot since working with Seal Media. Along with hard work, building clients, we have increased annual sales by 30%

How effective was the workflow between your team and theirs?

We had a great collaboration. Anderson from Seal Media is a pro and makes it look easy.

What did you find most impressive about this company?

They are accessible. Not one time did my email go unresponded. I pay attention to that.

Are there any areas for improvement?

I know the process takes a long time and wish we could have the projects sooner but I understand.